JOYOR A3, A5 - A-Serie Electric Scooter Manual

INTRODUCTION

Congratulations on your new e-scooter!
Before using your Joyor scooter for the first time, please read this user manual to guarantee safe assembly and function. It will help you stay safe and keep your scooter in good working order.
Joyor scooters can be used by adults and children of 14 years or more. Please read the Warnings section of this manual to see if any limitations or restrictions apply to you.
Before using the scooter for the first time, make sure to also check the instructions for its safe use, maintenance, charging, storage and disposal.

The Joyor scooter is a means of transportation which you may want to use on your way to work, school, nearby grocery store, or any other destination. By leaving your car at home, you help to make our cities better places to live.
Before entering in the traffic, please practice in a safe area. Please check the local regulations for scooters and helmets' use and follow the law restrictions.
Happy riding!

Electric Scooter Main Parts

In the box:

• Electric Scooter
• Charger
• User Manual

Safety Instructions

• This scooter is not only an entertaining vehicle. You need to improve your driving skills through practice. Joyor Scooter is not responsible for any accidents or damages caused by insufficient driving experience or improper use of the product according to this user manual.
• Joyor electric scooter is a personal transport vehicle and is designed for only one person. Please do not transport a second passenger on this electric scooter.
• This product is an electric scooter for adults according to the regulations established in each population. Minors should not use the product according to the standards.
• Please wear a safety helmet and other protective equipment when riding the scooter.
• Do not circulate with this product in unsafe or illegal areas, such as highways, roads or any other unauthorized areas.
• Practice in a traffic-free area at level 1 speed before riding the scooter in authorized areas.
• Always keep both hands on the handlebars and both feet on the footboard while riding. Please do not jump on the foot board.
• Do not turn off the motor while riding the electric scooter.
• Check if the screws are loose and if the spare parts are damaged before each operation. If the scooter emits an abnormal sound or alarm, stop riding immediately.
• Do not attempt to pass with the scooter on a step of more than 3 cm. This may cause injuries to the rider and / or may damage the vehicle.
• When traveling on bumpy roads or any other bumpy surfaces, please reduce the speed of the electric scooter or stop riding the vehicle.
• Do not use Joyor electric scooter on slippery surfaces, such as oil or ice.
• Do not use Joyor electric scooter in weather conditions with temperatures below -5Cº.
• Do not immerse the product in a depth of more than 3 cm to avoid damage to the electrical part of the vehicle.
• Avoid using Joyor electric scooter in adverse weather conditions, such as rain, snow or windstorms to avoid accidents. If you travel in these conditions, never exceed the speed of 10 km/h.
• If the electric scooter is not used for more than one month, charge it regularly at least every 30 days.
• Only parts and accessories approved by Joyor can be used. Please do not modify your scooter. The modification of the scooter may affect the functionality of the scooter, resulting in serious injury or damage, and will lead to warranty failure.

Display

Display Indicators:

Display Cables:

Brake cable:
(red connector): red +5V, white Vout, black GND

Accelerator cable:
(white connector): red +5V, green Vout, black GND

Lights cable:
(black connector): red led+(12V), black – front light led

LCD Display connecting cable:
yellow SW, red +12V, black GND, blue TX, green RX

Function Description

Turn on and Turn off:
When the vehicle is turned off, press and hold the On/Off button for 2 seconds to turn it on.
When the vehicle is turned off and not in movement, press and hold the On/Off button for 2 seconds to turn it off.

Automatic shutdown:
If the vehicle is not in movement without any operation for 5 minutes, it shuts down automatically.

Lights switch:
Double-click the On/Off button to turn the lights on or off. When the lights are turned on, the light indicator lights up.

Speed Level Shifting:
Quickly press the On/Off button to change between different speed levels.

• When the S icon is not turned on, the scooter is on speed level 1.
• When the S icon light is white, the scooter is on speed level 2.
• When the S icon light is red, the scooter is on speed level 3.

If you use the App, when you lock the scooter, the S icon light turns red and white.
Remarks: The set speed level is saved when the scooter is turned off.

Battery Charge Level Indicator:
Each grid represents approximately 25% of the full battery charge.
The estimated distance range varies depending on the road conditions, type of the terrain, weight of the rider.

Bluetooth icon:
The icon lights up when the device is connected to the scooter successfully.

Fault icon:
The icon lights up when there is an error in the display or the controller of the electric scooter.

Speed unit:
Mph means miles per hour, km/h means kilometers per hour.

Electronic brake:
Press the brake lever (lever) to apply the brake force. The stronger the brake lever is pressed, the stronger is the braking force. The rear light flashes when the brake lever is pressed.

Accelerator Throttle:
Press the accelerator throttle to apply the acceleration. The stronger the accelerator throttle is pressed the stronger the acceleration is.

Parameters Description

Accelerator Throttle:
Supply voltage: 5V ± 0.5, throttle signal voltage range: 0.8-4.2V

Brake:
Supply voltage: 5V ± 0.5, brake signal voltage range: 0.8-4.2V

Connecting Cables:
Power supply voltage: 12.0V ± 1.0

Light cables:
Output voltage: 12.0V±1.0, constant current drive: 125mA±5

Speed Level Limits:

• 1st level: 6 km/h
• 2nd level: 15 km/h
• 3rd level: 25 km/h

Error Codes

E0: Brake fault, when the brake is disconnected, this error code will appear.
E1: Gas fault, when the gas is disconnected, this error code will appear.
E3: Serial port failure. The controller cannot receive the output signal from the display.
E4: Hall failure, motor hall failure is detected.
E5: Phase loss failure. It is detected that one of the motor phase wires is not connected.
E6: Controller failure, it is detected that the output voltage of the op amp is abnormal, or the bus voltage is abnormal.
E7: Stalling fault, the motor speed is detected to be 0, and the current is very large. Short circuit fault, it is detected that the upper and lower bridges of the MOS tube are straight through. Over current fault, it is detected that the current of a certain phase line exceeds the detection current range.
E8: Low voltage fault, battery voltage detected below 31V. Overvoltage fault, battery voltage detected higher than 46V.

Product Specifications

* It depends on the temperature, the wind, the terrain, user weight and driving style

How to Connect the App

What you can do with the APP?

• Remaining battery checking
• Display riding mode and current speed
• Riding time
• Cruise function setting
• TRIP
• Side lights color
• ODO

For Android and IOS system, you can search for LENZOD in PLAY STORE/APP STORE.

1. After installing the app, please use the email to register and login.
2. Turn on the scooter.
3. Click on "Search device" and connect the device via Bluetooth, device name "scooter". Wait a few seconds until the control interface is displayed on the phone or the Bluetooth icon appears on the scooter's screen, indicating that the Bluetooth connection was successful. For more details, see the configuration of the application interface.

How to Fold and Unfold the Scooter

Fold

Step 1: Press the folding safety clasp, unfold the folding handle button.
Step 2: Pull the handlebar down and press the fender until the folding hook fits into the fender lock. Lift the vertical tube to confirm that the folding hook and the lock are automatically locked.

Unfold

Step 1: Press the fender to release the lock from the folding hook, raise the vertical tube.
Step 2: Lift the folding handlebar to place it vertically. Push up the black buckle, the yellow pin will recover automatically, make sure it is well fixed before driving.

How to Charge the Scooter

Before charging, turn off the scooter. The scooter is equipped with a powerful charger. Charging from 0%-100% takes 3 to 4 hours. Always charge the scooter to 100% if possible. Make sure to charge it to 100% the first three times. For more information, see the Charging section above.

• Find the location of the charging port
• Open the charging port rubber plug
• Plug the charger connector from the charger to the scooter and then plug the charger into the socket.
• After charging, first unplug the charger from the socket and make sure that the charging port is covered with the rubber plug.
• Make sure that the e-scooter, the charger, and the charging port of the scooter are dry.

• When your scooter is fully charged, the LED light on the charger will change from red (charging) to green (charged).
• Use only the original charger. Other chargers damage the device and cause other potential problems.
• The scooter must not be charged over extended periods. Overcharging shortens the battery life.
• Charge the scooter in a dry environment, away from any flammable materials (i.e. materials that may burst into flames), preferably at an indoor temperature of 15-25°C, but never under 0°C or over +45°C.
• Do not charge in direct sunlight or near an open fire.
• Do not charge the scooter immediately after use. Let the scooter cool down for one hour before charging.
• Never leave the electric scooter unattended while charging.
• High risk! Be careful with the DC charging cable with metal objects.

If all the previous steps are completed and all the requirements are met, but the product still cannot be used normally, contact the dealer where you bought the scooter.

How to Ride the Electric Scooter

For your own safety, always wear appropriate protective equipment when driving the electric scooter. The helmet must be the correct size, be well adjusted and fastened according to the manufacturer's instructions. We recommend protections for hands, elbows, knees and others. The user assumes all risks related to not wearing a helmet and / or other equipment for protection.

• Before the first ride – charge the scooter to 100%. Check the power indicator on the display when you turn on the scooter. If the battery charge level is low, charge on time.
  The electric scooter is an electric vehicle that requires periodic charging in order to function properly.
• Place the scooter on the driving surface.
• Activate the e-scooter by holding the button ON/OFF on the display. Place your hands on the handlebar. Place one foot on the platform and use the other foot to push off. (For your safety, the scooter is initially set to a non-zero start)
• Use the throttle on the right of the T-bar and place both feet on the platform. Stay relaxed.
• To stop the scooter, release the throttle, press the electronic brake on the left side of the handle and kick the rear fender for assisting.
• To turn the scooter, turn the handlebar to the left or right and tilt the body in the same direction.
• To get off, first use the brakes to make sure the scooter is completely stopped. Trying to get off the moving electric scooter can cause injuries.
• To switch off the scooter, press and hold the ON/OFF button.
• To change the speed mode, double-click the ON/OFF button.
• When driving at night or in dark areas, please click the ON/OFF button once to turn on the lights and twice to turn them down.

Brakes

The electric brake lever is on the left side of the handlebar.
The scooter has a foot brake on the rear mudguard. When riding on a slippery road, and while making turns, we recommend using the brake cautiously. Otherwise you might lose control of the scooter and fall.
As with other vehicles, higher speeds require longer braking distances. Sudden braking on low traction surfaces could lead to accidents. Be careful and always keep a safe distance between you and other people or vehicles when driving.

Maximum Riding Range

Maximum driving range depends on several variables:

• Terrain: driving on flat pavement obtains greater autonomy than driving on roads with potholes and climbs.
• User's weight: the heavier the user, the shorter the range.
• Temperature: driving the scooter in a very cold or hot environment impacts the range.
• Driving speed and style: smooth and steady riding extends the range. Accelerating and maneuvering aggressively decreases the range. Lower speed extends the range.
• Maintenance: periodic charging and proper maintenance increase the range.
• Charge the scooter to 50%-60% before storing it for off-season or any longer period.
  Charge it again to 50%-60% every 2-3 months. When not in everyday use, it is recommended to store the scooter at 15-25°C.

Storing and Cleaning

• Do not expose the scooter to low (under 0°C) and high (over 45°C) temperatures.
  Avoid leaving it outdoors, as it is not water resistant.
• When the scooter gets dirty, clean it with a damp cloth. Before cleaning, make sure the e-scooter is turned off and cover the charging port to avoid problems with the electronics.
• Do not use alcohol, gas, kerosene, or any other corrosive and volatile chemical solvents. This can damage both the appearance and the internal structure of the e-scooter.
• Do not use pressurized water guns or running water for cleaning.
• The electric scooter is not waterproof. Do not expose it to rain or water nor soak it nor wash it with water.

Battery

• Please read the Charging and Storing sections above to properly maintain and handle the battery.
• Keep the scooter away from open flame or other sources of heat to prevent the battery from overheating. Do not leave the scooter at freezing temperatures.
  Excessive heat and cold can both cause the discharge of the battery.
• Avoid fully draining the battery. It is best to recharge the battery while there is still some charge remaining. Doing so extends the battery life.
• When the charge gets too low, normal riding cannot be sustained. This may expose the rider to a loss of control or falling.
• Make sure the battery is charged at regular intervals, even if you do not use the e-scooter for a long period of time. Doing so prevents damage to the battery caused by low voltage over an extended period.

Precautions for the Battery

The battery consists of lithium-ion cells and chemical elements dangerous to your health and the environment. Do not use the scooter if it emits odors, substances or excessive heat. Do not throw the scooter or the battery together with household waste. As a final user, you are responsible for the disposal of electrical and electronic equipment and batteries in accordance with all applicable local regulations.

Do not:

• open or disassemble the battery or strike, throw, puncture, or stick objects in the battery
• touch any substance leaking out of the battery, since it contains dangerous substances
• let children or animals touch the battery
• over-charge, over-discharge or short-circuit the battery
• immerse or expose the battery to water or any other liquid substance
• expose the battery to excessive heat or cold
• expose the battery to an environment containing explosive gases or fire
• leave the battery in rain or direct sunlight or in hot cars under direct sunlight
• reassemble or refit the battery
• transport or store the battery together with metal objects such as hairpins, necklaces, etc.
• ride the e-scooter while charging
• use any another charger besides the original

In case of severe damage and deformation, do not use the scooter and contact the dealer where you bought the scooter.

Responsibility

The USER (or parent of the rider, if rider is under 14 years old) of this e-scooter is solely and fully responsible for the safe functioning of the e-scooter at all times.

The user is aware that the use of the e-scooter involves both obvious and unexpected risks and dangers that may result in injury or death of the rider or others and/or property damage, and that such risks and dangers cannot always be predicted or avoided.

The risks and the dangers include, but are not limited to:

• vehicles and other objects; pedestrians; traffic
• malfunction of the e-scooter or its components
• road and weather conditions
• failure to follow applicable laws regarding the use and/or function of the e-scooter
• failure to perform a safety check as described in the Warnings and Recommendations section
• failure to wear a helmet

The rider understands that e-scooters are electrical equipment that may malfunction even if the e-scooter is properly maintained and that such malfunction may cause property damage, injury or death.

The rider assumes full and complete responsibility for all related risks and dangers and all related damages, injuries, and death.

By using the e-scooter, the rider expressly waives any claim against the manufacturer, distributor, or retailer of the e-scooter.