AmazonBasics B01IN11WJ0 Instruction Manual page 10

Troubleshooting
to effectively clear the machine. When jammed paper is loosened or removed, switch back to
the Auto-On mode to continue shredding. Repeat steps if needed.
2) With stubborn situations where the reverse function does not help, you may loosen the
jammed paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling
oil into the feed slot where the paper is jammed. Let it soak for about 30 minutes to completely
saturate. Return the shredder back to Auto-On mode. If required, an index card or
a rigid sheet of cardstock (old greeting card or folded file folder) can be fed
into the shredder to help push the jammed paper through.
Power switch in auto position
Use thick paper stock or greeting card
 The shredder is constantly running while in "Auto (On)" mode.
1) It is possible that the activation sensor, which starts the shredder, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), di-
rectly in the center of the feed slot, while applying force to help push the jammed paper through.
This will usually clear any paper blocking the activation sensor and feed slot.
2) The activation sensor is being triggered by dust, debris, or oil. A cotton swab may be
used to clean the sensor. DO NOT USE CANNED AIR. The activation sensor of the shredder is
located around the center of the feed slot.
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to push the jam through