AmazonBasics B07NY1JMSS Troubleshooting Manual

!
WARNING: DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. THIS WILL COMPLETELY VOID THE PRODUCT WARRANTY.
No-power to the shredder
 Check power outlet
1) Make sure power cord is plugged
2) Check if the blue Power On icon
 Check main power switch
located at back of machine
3) Check the bin is not open.
Shredder does not feed or shred paper
Overheat
If Overheat icon is lit in red, turn shred-
der off and let it cool down for 45
Cool down
minutes. Turn shredder on, check icon
light again, and restart shredding only
45
when icon light is not lit.
Min
Auto-Feed mode:
If Feed Error icon is lit
RED light indicates paper in paper tray
cannot be grabbed into shredding slot.
Open lid to make sure papers are
unfolded and positioned properly.
Shredder is jammed or runs continuously
• Open lid, remove the remaining
stack of paper and carefully pull the
jammed paper out of the cutters.
• Remove folded papers, staples and
clips.
• Remove any materials with adhe
sive labels.
• Make sure papers are positioned
properly. Staples must be placed in
either top left or top right of paper
tray.
TROUBLESHOOTING GUIDE
into a functioning 220V~240V
standard household power outlet.
is lit.
Manual-Feed mode:
Shredder is jammed and runs in "Reverse" mode only /
Overload icon is lit in red
 Reverse for 5 sec
 Power Off then pull paper side to
side
 Reduce sheets
With stubborn situations where the reverse function does not help, follow the steps below:
 Turn off shredder
Apply shredder oil and

wait for 30min.
30
Min
Turn on shredder

 Press "Forward"
Use thick paper to
Or
push jam through
Shredder does not feed or shred credit card or small piece
of paper
Feed in the center
AmazonBasics 150-Sheet Autofeed
Micro-Cut Paper Shredder
B07NY1JMSS • B07NY1H9PX
!
Warning: DO NOT USE ANY
SPRAY CANS OR AEROSOLS.
1) Press the reverse button (
5 sec.
2) Turn off shredder then pull paper side
to side to remove jammed paper (as
much as possible).
3) Reduce the number of sheets being
fed (count pages to be sure not to
exceed the maximum sheet count).
1) Turn off shredder.
2) Apply shredder oil to the feed slot
(shredder oil not included). Let oil
soak in to paper and machine for 30
minutes.
3) Set the Power button to Auto/On.
4) Press forward button ( ) or use
thick paper stock/ greeting card to
manually activate the shredder into
cutting mode o push the jam through.
5) Reduce the number of sheets being
fed (count pages to be sure not to
exceed the maximum sheet count).
Refeed the paper.
• Position credit card or small piece of
paper over the credit card section of
the Feeder (center position).
• Try again.
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EN