Do you have a question about the B00HFJWMV4 and is the answer not in the manual?
Questions and answers
Brian J Coleman
June 20, 2025
My shredder doesn’t start either by putting paper in the feed or by switching it to forward or reverse. The power light is on. The basket switch seems to be functioning properly as the indicator light comes on when removed and goes out when re inserted. The paper sensor seems to be working as I can hear a “click” when I put paper in the slot but the head doesn’t start. The overfull switch functions when manually activated. It hasn’t been run for about two weeks because we moved so there’s no over heat issue nor is the light on. What else could I check?
Page 1
Instruction Manual AmazonBasics 24-Sheet Cross-Cut Paper Shredder ASIN# B00HFJWMV4 Customer Service 1-844-303-4244...
Page 2
WARNING : WARNING : SAFETY INSTRUCTIONS, READ BEFORE USING! SAFETY INSTRUCTIONS, READ BEFORE USING! Warning: Changes or modifications to this unit not expressly approved by the Read instructions before use. Do not spray or keep any aerosol products in or around the party responsible for compliance could void the user’s authority to operate the shredder. equipment. Avoid touching the document Keep loose clothing or jewelry feed opening with hands.
Paper Shredder OPERATION Sheet Capacity 24 Sheets of 20 lb. bond paper* Operating Instructions Installation 0.16 in. x 1.50 in. pieces Paper Shred Size 4 mm x 38 mm pieces Operation Paper Entry Width Maintenance 8.7 in / 220 mm Troubleshooting Credit Card / CD Capacity 1 at a time...
Page 4
OPERATION OPERATION LED Status Indicators: Paper / Credit Card / CD Entry: Auto Reverse Technology When the shredder detects over-capacity shredding, the motor will immedi- ately stop and reject paper before actual shredding begins. Door open / Overload / Overheat / Power On • Power On: The Green LED light indicates the shredder is “On” and ready to operate when paper is inserted. • Overheat: The Red LED light indicates the shredder has shred continuously beyond the maximum running time ...
MAINTENANCE TROUBLESHOOTING If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you Warning: Failure to properly maintain your shredder will void the warranty. continue to have problems, contact customer support at our Service Center. DO NOT ATTEMPT TO Oil the shredder blades every month with basic vegetable, cooking oil or shredder oil. Follow oiling REPAIR BY OPENING THE SHREDDER HEAD.
Page 6
TROUBLESHOOTING cardstock (old greeting card or folded file folder) can be fed into the shredder to help push the jammed paper through. Use thick paper stock or greeting card to push the jam through The shredder is constantly running while in “Auto (On)” mode. 1) It is possible that the activation sensor, which starts the shredder, has become blocked with paper. Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly in the center of the feed slot, while applying force to help push the jammed paper through.
Page 7
2015. All rights reserved. Amazon and the AmazonBasics logo are trademarks of Amazon.com, lnc. or its affiliates. All other trademarks are the property of their respective owners. 081215...
Need help?
Do you have a question about the B00HFJWMV4 and is the answer not in the manual?
Questions and answers
My shredder doesn’t start either by putting paper in the feed or by switching it to forward or reverse. The power light is on. The basket switch seems to be functioning properly as the indicator light comes on when removed and goes out when re inserted. The paper sensor seems to be working as I can hear a “click” when I put paper in the slot but the head doesn’t start. The overfull switch functions when manually activated. It hasn’t been run for about two weeks because we moved so there’s no over heat issue nor is the light on. What else could I check?