Marshall Willen - Portable Loudspeaker Manual

Marshall Willen - Portable Loudspeaker Manual

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Marshall Willen - Portable Loudspeaker Manual

DEVICE LAYOUT

DEVICE LAYOUT

  1. USB-C POWER INPUT
    Charge the speaker by plugging it into a USB power source
  2. FASTENING STRAP
    Unhook the lower-right side of the strap by stretching it gently
  3. BLUETOOTH BUTTON
    Push and hold the Bluetooth® button until the LED turns to a slow red pulse to start pairing mode
  4. MICROPHONE
    The microphone lets you use Willen as a speakerphone While in a call, push the Bluetooth button to toggle between using Willen for the call and your phone
  5. BATTERY INDICATOR
    The 5 segment Battery indicator shows the battery charge with a steady light and a rising animation indicates charging
  6. CONTROL KNOB
    1. Push and hold for 2 seconds to turn on/off
    2. Push once to play/pause
    3. Push right/left to skip forward/back
    4. Hold right/left to fast forward/rewind
    5. Hold upwards/downwards to adjust the volume
    6. Push once to answer or end a call
    7. Push twice to reject a call

BLUETOOTH PAIRING

  1. Push and hold the control knob until the speaker turns on
  2. Push and hold the Bluetooth button until the LED turns to a slow red pulse
  3. Select WILLEN from your audio device's Bluetooth list

PERFORMING A FACTORY RESET

A factory reset will return the speaker to its original settings, excluding any firmware updates

Note: This will delete all user settings and the speaker will need to be set up again

  1. Ensure that the speaker is on
  2. Push and hold the Bluetooth button for 7 seconds All indicators turn off and the speaker restarts
  3. IRemove WILLEN from your audio device's Bluetooth list before pairing again

MARSHALL BLUETOOTH APP

Download the Marshall Bluetooth app to get the most out of your speaker and keep it up to date with the latest software.
play.google.com
www.apple.com

CLEANING THE SPEAKER

Clean your speaker regularly to keep it fresh and last longer

Unplug any leads before cleaning the speaker and make sure everything is completely dry before plugging in any USB power source

The silicone sleeve and strap can be removed and cleaned separately Use a disinfectant wipe or a lint-free cloth, slightly damp with 70% isopropyl alcohol or 75% ethyl alcohol to gently clean silicon parts Dry them with a towel before putting them back on the speaker

Carefully clean the speaker mesh and openings with a dry and soft brush, or a cotton swab

  • Do not use any sharp or metal objects
  • Do not use compressed air
  • Do not use products containing bleach or hydrogen peroxide
  • Do not submerge the speaker in any cleaning agents

BATTERY CARE GUIDE

Your speaker comes equipped with a high-performance lithium-ion battery and the life span is affected by charging and usage Follow the guidelines below to keep your battery in great condition for as long as possible

  • Avoid using fast chargers if possible Fast charging causes stress on the battery and will degrade it
  • Avoid charging the battery when it is already full or letting it drain completely Try keeping the charge between 30% and 80%
  • If the speaker is stored for a long time, do so with a half-charged battery and in a cool, dark, and dry place
  • Do not use or charge the speaker in hot and unventilated places, 45°C/113°F and above, such as in a parked car or by a window in direct sunlight
  • Avoid charging the battery at low temperatures, below 10°C/50°F and using the speaker below 0°C/32°F
  • Avoid strong mechanical shocks such as dropping the speaker on hard surfaces as it might damage the battery

STACK MODE

Connect two or more Willen speakers in a Stack session for a bigger sound. Play anything on the main speaker and all speakers in the session will play in sync You can adjust the volume on any individual speaker for the perfect balance

  1. MAIN SPEAKER
    Triple press the Bluetooth button to start or end a Stack session The LED starts to blink until any other speaker joins the session
  2. ADDITIONAL SPEAKER
    Double press the Bluetooth button on any speaker you want to add to the session The LED starts to blink until the speaker has joined a session While in a session, the speaker will disconnect from any previously connected audio device and will try to reconnect after leaving the session To remove a speaker from the session, double press the Bluetooth button on that speaker
     Avoid strong mechanical shocks such as dropping the speaker on hard surfaces as it might damage the battery STACK MODE

TROUBLESHOOTING

PROBLEM CAUSE ACTION
The speaker does not turn on The battery has no charge Plug the speaker into a USB power source to charge it
Cannot connect or pair with a Bluetooth device
Bluetooth is not enabled on your device (smartphone, tablet, computer) Activate Bluetooth on your audio device
The speaker is not turned on Push and hold the control knob for 2 seconds to turn on the speaker before setting it in pairing mode
Cannot play in Stack mode The playback device is not connected to the main speaker Make sure that your playback device (phone or computer) is paired with the main speaker
Bluetooth connection drops out The Bluetooth devices are too far apart, or the connection is affected due to obstacles Move the devices closer to each other so that they are unobstructed by obstacles such as walls or doors
Bluetooth connection drops out There is a strong electric field surrounding the speaker Items such as microwave ovens, wireless network adapters, fluorescent lights and gas cookers use the same frequency range as the Bluetooth device
This may lead to electrical disturbances
Move the speaker to another spot or turn off or move the interfering electronic device
Erratic behaviour
The speaker is not using the latest firmware version Download the Marshall Bluetooth app and connect to the speaker
Follow the in-app instructions to ensure that the speaker has the latest firmware version
There is a software error Perform a factory reset by pressing the Bluetooth button for 7 seconds
The speaker needs to be set up again

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Marshall Willen - Portable Loudspeaker Manual

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