Aqara G2H - Camera Hub Quick Start Guide

Product introduction

The Aqara Camera Hub G2H is an intelligent hardware product that integrates dual functions of a camera and a hub. It has functions such as video intercom, motion detection, sound detection, and Micro SD card recording. It can also be used as a Zigbee hub in collaboration with other sensors, controllers and other child-devices to realize functions such as home guard, data reporting and smart control. It also supports HomeKit Secure Video. Activity detected by supported cameras is privately analyzed by your home hub using device intelligence to determine if people, pets, or cars are present.

Reset button
Long press the button for 5s: restore to factory settings

Function button
Long press the button for 5s: Leave a video message

• This product is NOT a toy. Please keep children away from this product.
• This product is designed for indoor use only. Do NOT use in humid environments or outdoors.
• Beware of moisture, do NOT spill water or other liquids onto the product.
• Do NOT place this product near a heat source. Do NOT place it in an enclosure unless there is normal ventilation.
• Do NOT attempt to repair this product by yourself. All repairs should be performed by an authorized professional.
• This product is only suitable for improving the convenience of your home life and reminding you about the status of your devices. It should NOT be used as security equipment for home, building, warehouse or any other places. If a user violates the product use instructions, the manufacturer will NOT be liable for any risks and property losses.
• The base of this product has been designed with strong magnetic properties, which can ensure that the product will not fall off when it is installed on the wall. In order to prevent the product falling off and possibly causing personal injury, we recommend that the installation height of the device should be less than 2 meters.

Quick Setup

Download the App

Scan the QR code, or search for "Aqara Home" on the App Store, or on Google Play. Download and install the Aqara Home app.

Power on and start up

Find the power jack on the back of the product and connect the USB power cable. Then power on the power adapter. After the camera starts up successfully, the red indicator light of the camera will flash.

* If the red indicator light does not flash, please long press the reset button and try again.

Add camera

Connect to Aqara Home

Open the Aqara Home app, and click "+" on the upper right corner of the homepage. Select "Camera Hub G2H", and operate it as the app prompts. After the device is connected successfully, the blue indicator light will be steady on.

If the device failed to be added, please check the following steps:

• Please make sure the camera is connected with the 2.4GHz Wi-Fi network.
• Wi-Fi name or password may not contain special characters or spaces. Please replace them with ordinary characters and try again.
• Please make sure the phone is not less than 4 inches away. The camera can't scan the QR code under back-lighting.
• Please check whether the router turns on the Wi-Fi connection watcher function, which causes the network connection failures.
• Please check whether the router turns on the AP isolation function, which causes the phone cannot search the camera within LAN.
• It is recommended not to connect it to a bridge network.

Connect to Apple HomeKit

Open Apple Home app, click "+" on the upper right corner, and then enter the "Add Accessory" page. Scan or manually enter the HomeKit Setup Code at the bottom of the camera to bind the camera to HomeKit.

Failed to add to HomeKit guide:

• "Failed to add accessory". Due to multiple adding failures, the error information of iOS cache cannot be removed. Please restart the iOS device and reset the camera.
• "Accessory already added". After restarting the iOS device and reset the camera, you can manually enter the HomeKit setup code and add it again.
• "Accessory not found". Please wait for 3 minutes after resetting the camera. You can manually enter the HomeKit setup code and add it again.
• Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
• A 10-day recording history from your Camera Hub G2H is securely stored in iCloud and available to view in the Apple Home app on your iPhone, iPad, or Mac. You can add one camera to your 200GB plan or up to five cameras to your 2TB plan at no additional cost. Camera recordings don't count against your iCloud storage limit.
• Communication between iPhone, iPad, Apple Watch, HomePod, or Mac and the HomeKit- enabled Camera Hub G2H is secured by HomeKit technology.

Add child-device

After the camera is added successfully, please open the Aqara Home app and add the child-devices as the user manual shows.

Product installation

1. Please make sure the camera is added successfully, and then install it onto the wall.
2. You can place the camera on the horizontal surface, such as desk, table, bookcase, etc.
3. The base of the camera contains a magnet, which can be attached to a metal surface, such as a refrigerator, iron door etc. Do not place it near the main unit of the computer or hard disc.
4. You can use the 3M double-sided tape to attach the metal plate to a smooth, nonmetal surface, such as glass, tile, latex wall, etc. and then attach the magnetic camera base to the metal plate.
   

* Please make sure the installation position is within the coverage range of the Wi-Fi.
* Do not place it near strong electromagnetic interference sources.
* The product is only meant to be used indoors. Please do not use it in humid environment or outdoors.
* Please make sure there is no obstacle around the device.

Indicator Light Status

Basic Parameters

Model: CH-H01
Resolution: 1080p
Lens: 140° wide angle
Video Code: H.264
Input Power: 5V 1A
Power Consumption: 5W(MAX)
Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n 2.4 GHz, Zigbee
Local Storage: Micro SD card (CLASS 4 or above is supported, up to 32GB storage)
Supported device: Android 4.0 or iOS13.2 and above
Operating Temperature: -10℃~40℃

Hereby, [Lumi United Technology Co., Ltd] declares that the radio equipment type [Camera Hub G2H, CH-H01] is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.aqara.com/DoC

Under normal use of condition, this equipment should be kept a separation distance of at least 20cm between the antenna and the body of the user.