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M3057-PLR Mk II Dome Camera
Troubleshooting
Troubleshooting
Reset to factory default settings
WARNING
Possibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Don't stare at
the operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
Note
For products with multiple IP addresses channel 1 will have the address 192.168.0.90, channel 2 will have the address
192.168.0.91 and so on.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 53.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
6. Refocus the product.
1. Press and hold the control button and the restart button at the same time.
2. Release the restart button but continue to hold down the control button for 15–30 seconds until the status LED indicator
flashes amber.
3. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
4. Use the installation and management software tools to assign an IP address, set the password and access the video stream.
5. Release the restart button and hold the control button.
6. Keep the control button pressed until the power LED indicator turns green and the 4 status LED indicators turn amber
(this may take up to 15 seconds).
7. Keep the control button pressed until the power LED indicator turns green and the 6 status LED indicators turn amber
(this may take up to 15 seconds).
8. Release the control button. When the status LED indicators display green (which can take up to 1 minute) the process is
complete and the unit has been reset.
9. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on
the network, the default IP address is 192.168.0.90-93.
10. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on
the network, the default IP address is 192.168.0.90-95.
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