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Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Clean water tank may be
empty.
Tank may not be seated
completely.
Reduced or no
spray
Pump may have lost prime.
Debris filter on base is
clogged.
The belt is off or broken.
The machine is in the upright
DirtLifter®
position.
PowerBrush
does not turn
Circuit breaker on machine
may have tripped.
Tanks may not be seated
properly.
Hose cap may not be snapped
into place.
Clean water tank is empty.
Dirty water tank has picked up
Cleaner not
the maximum amount.
picking up
solution
Red float "door" in the tank
may have closed as a result of
bumping an object or moving
machine back and forth too
quickly.
Front nozzle of machine is
clogged.
Upper body filter is clogged.
WARNING
before performing maintenance or troubleshooting checks.
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet
Remedies
Fill tank with hot tap water.
Turn power OFF. Remove and reseat tank.
Turn power OFF and then back ON. Wait one
minute, then press trigger.
Turn power OFF. Use hand to remove debris.
Turn power OFF and unplug machine from
outlet. Follow instructions on page 9.
Brushes only rotate when machine is reclined
using the recline handle.
Turn the machine OFF and unplug from outlet.
Check to see if foreign object is caught in brush
roll. Remove object. Plug machine in to reset
circuit breaker.
Turn the machine OFF. Pick up both the clean
and dirty water tanks and reseat them so they
fit snugly on the machine.
Turn the machine OFF. Ensure hose cap is
placed on machine tightly and will not come off.
Check fluid levels in clean water tank and refill
if necessary.
Empty dirty water tank.
Turn the machine OFF, allowing red float door
to release into the open position. Turn the
machine back ON to continue cleaning. Be
sure your forward and backward strokes are
completed at a slower pace.
Turn the machine OFF. Use fingers to remove
any debris from this area.
Turn the machine OFF. Use fingers to remove
any debris from this area.
BISSELL.com 11
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