QNAP ES1642dc Hardware User Manual
QNAP ES1642dc Hardware User Manual

QNAP ES1642dc Hardware User Manual

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QNAP Enterprise-class NAS Series: ES1642dc, ES1640dc
Hardware User Manual
©2016. QNAP Systems, Inc. All Rights Reserved.

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  • Page 1 QNAP Enterprise-class NAS Series: ES1642dc, ES1640dc Hardware User Manual ©2016. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 Thank you for choosing QNAP products! This user manual provides description of the hardware of the ES NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following ES NAS models:...
  • Page 3 Regulatory Notice FCC Notice The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 4 Consult the dealer or an experienced radio/television technician for help. Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 5 Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk damage, or Caution product damage.
  • Page 6: Table Of Contents

    Table of Contents Chapter 1. Introduction to QNAP ES NAS series ..................9 Chapter 2. Hardware Specifications......................11 Chapter 3. System Components ......................... 13 Front Panel Features ..........................13 Font Panel LEDs and Buttons ........................13 Rear Panel Features ..........................14 Rear Panel LEDs and Buttons ........................
  • Page 7 Chapter 4. Service and Maintenance ......................27 Safety Considerations ..........................27 Preparation Procedures ........................28 Powering Down the ES NAS ........................28 Replacing the battery backup unit (BBU) .................... 28 Replacing hot-plug power supply ......................29 Replacing hot-plug SAS HDDs ......................30 Replacing field-replaceable fan modules .....................
  • Page 8 Safety Warnings The ES NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity of 5%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the ES NAS must provide correct supply voltage (770W, 100-240 V@50/60Hz).
  • Page 9: Chapter 1. Introduction To Qnap Es Nas Series

    QNAP NAS product lines. The ES NAS series consist of two new major products: the ES1642dc and the ES1640dc. Both of these models are a good fit for the mid-range to large-scale SAN and direct-attach enterprise storage systems.
  • Page 10 RAID-TP (Triple parity) provided by RAID 7 support with the specialized Storage Controller on the  system Triple Mirroring writes data simultaneously to three separate HDDs so if two-thirds of the HDDs  fail in the same RAID group, no data will be lost. The support for OpenStack enables the integration with the OpenStack cloud environment.
  • Page 11: Chapter 2. Hardware Specifications

    Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modifying the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
  • Page 12 Fan module (x2 for Field-replaceable fan module (60*60*38mm, 16000 RPM/12v/2.8A x 3) every system) Power Supply 770W 1+1, 100-240V@50/60Hz (hot-swappable, redundant) Temperature 0° C to 40 ºC Relative Humidity 5 % to 95 % Dimensions (mm) 618 (Depth) x 446.2 (Width) x 132 (Height), excluding the handles Weight (Net) 27.75kg Expansion Enclosures...
  • Page 13: Chapter 3. System Components

    Chapter 3. System Components System Components Front Panel Features The power button, Power/Status LED indicators and LCD status display are conveniently located at the ED indicators and LCD status display are conveniently located at the ED indicators and LCD status display are conveniently located at the front panel for easy access.
  • Page 14: Rear Panel Features

    1: Device detecting 2: Network settings 3: System settings 4: Services start 5: System self-testing 0: System ready HDD Status LEDs Green Green Green On = Drive is actively online. Red = Error/Damage (upper) Off = No HDD present HDD Activity LEDs Green Green On/Slow flashing = No Drive activity...
  • Page 15: Rear Panel Leds And Buttons

    Note: Refer to the following sections for detailed descriptions on these features. Rear Panel LEDs and Buttons Item Description Status Color Power supply LED Green On = Power turned on and power supply Orange functioning properly Flashing green= System off Flashing orange= AC power cord is unplugged Off = One or more of the following conditions exist:...
  • Page 16: Storage Controllers

    9 (for 10 Gigabit Ethernet Green Green = 10 GbE connection SFP+ Orange Orange = 1 GbE connection Model LAN1/LAN2 ES1642dc Speed LED 9 (for 10 Gigabit Ethernet Off = No link Model SFP+ Green = Network link ES1642dc LAN1/LAN2...
  • Page 17: Redundant Power Supply

    QES; for more information, please refer to the software user manual. 10GbE networking 4 x SFP+ (Intel® XL710-AM1) for Model ES1642dc or 2 x RJ45 (Intel® X540-BT2) for Model ES1640dc Architected and validated with Intel® Xeon® processor E5 v2 platform to deliver a balanced platform as...
  • Page 18: Storage Features

    The QES NAS storage system supports up to two redundant Storage Controllers with the latest SAS 12Gb/s or 6Gb/s HDD interface (ES1642dc comes with 12Gb/s SAS HDD interface whereas ES1640dc comes with 6Gb/s HDD interface) in 16 drive configuration, which can be expanded to a maximum of 128 by attaching up to 7 expansion units .
  • Page 19 RAID 5 overview (also referred as RAID-Z1 in ZFS) RAID 5 is a method of spreading volume data across multiple disk drives. RAID 5 increases performance by supporting concurrent accesses to the multiple disk drives within each logical volume. Data protection is provided by parity, which is stored throughout the drives in the array.
  • Page 20: Reset Button Behavior

    169.254.100.100:8080. If the ES NAS has been configured to use DHCP, you can use the QNAP Qfinder Pro to check the IP address of the ES NAS. Make sure the ES NAS and the computer that runs the QNAP Qfinder Pro are connected to the same subnet. The system requires that the management IP addresses are configured on both controllers and that the controllers’...
  • Page 21 The service port is an RS-232 port with RJ-11 receptacle. Please use the appropriate cable/adapter (i.e.RJ-11 to DB9/DB9 to USB or RJ-11 to USB) to connect this port with your computer. The pin-outs are defined as the following: Pin No. Signal Description Receive Data of UART1 Transmit Data of UART1...
  • Page 22: Connecting Expansion Units

    Connecting Expansion Units Connecting Expansion Units The ES NAS Series offers the expansion enclosures for expanding the st the expansion enclosures for expanding the storage system beyond the internal orage system beyond the internal drive count of the base enclosure. There are two models of expansions to choose from: the EJ1600 drive count of the base enclosure.
  • Page 23: Expansion Units Features

    The following procedure describes the steps required to attach an expansion enclosure to a running ES NAS configuration. 1. Ensure that the status of ES NAS is online or “OK” via the QES. 2. Connect one end of a Serial Attached SCSI (SAS) cable to either of the SAS ports of the SAS HBA on Storage Controller A in the ES NAS.
  • Page 24: Enclosure Ids

    Status Green Green Green =The system is operating normally. Orange Orange Orange = The Power Supply Unit has been unplugged. The Power Supply Unit has been unplugged. LCD status display The two-digit number represents the expansion unit digit number represents the expansion unit number.
  • Page 25: Onboard Sas Ports

    QNAP technical support personnel or used by QNAP technical support personnel or when you are instructed by when you are instructed by QNAP technical support.
  • Page 26 No Connection No Connection No Connection No Connection Figure: Service Port (DB-9) Pin-outs Configure the baud rate and character format of the PC or terminal to match these console port default characteristics: 115200 baud rate  8 data bits  1 stop bit ...
  • Page 27: Chapter 4. Service And Maintenance

    Chapter 4. Service and Maintenance Note: This chapter is for the person who services systems. QNAP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
  • Page 28: Preparation Procedures

    Preparation Procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: You must use the locking feature of the rack rails to support the ES NAS and gain access to ...
  • Page 29: Replacing Hot-Plug Power Supply

    battery module is backing up data. Wait until the LED stops blinking before continuing with the battery module is backing up data. Wait until the LED stops blinking before continuing with the battery module is backing up data. Wait until the LED stops blinking before continuing with the procedure.
  • Page 30: Replacing Hot-Plug Sas Hdds

    To replace the component, reverse the removal procedure. Observe the following warning. To replace the component, reverse the removal procedure. Observe the following warning. To replace the component, reverse the removal procedure. Observe the following warning. Warning: To reduce the risk of electric shock or damage to the equipment, do not connect the : To reduce the risk of electric shock or damage to the equipment, do not connect the : To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.
  • Page 31: Replacing Field-Replaceable Fan Modules

    2.5” HDD 3.5” HDD Replacing field-replaceable fan modules replaceable fan modules To remove a fan: 1. Shut down the respective Storage Controller that contains this fan either from Q down the respective Storage Controller that contains this fan either from QES (refer to the High (refer to the High Availability app in software manual) vailability app in software manual) or by pressing the power button on the Storage Controller’s...
  • Page 32: Installing Expansion Cards

    Installing expansion cards Installing expansion cards To install a PCIe expansion card: 1. Shutdown the respective Storage Controller on which you would lik 1. Shutdown the respective Storage Controller on which you would like to install an expansion card from nstall an expansion card from QES (refer to the High Availability app in software manual) (refer to the High Availability app in software manual) or by pressing the power button on the...
  • Page 33: Installing Dimms

    5. Align and insert the expansion card into the PCIe slot. 6. Replace the screw of the metal bracket to secure the card to the chassis. Note: When removing or inserting the Storage Controller, please use the handle of the Storage Controller to ensure proper handling of the Storage Controller.
  • Page 34 3. Take off the top cover of the Storage Controller by uninstalling the screws (3 at the top, 2 at each 3. Take off the top cover of the Storage Controller by uninstalling the screws (3 at the top, 2 at each 3.
  • Page 35 Note: To replace or upgrade a system component, refer to the QNAP website for a list of optional accessories that have been validated with the ES NAS series.
  • Page 36: Chapter 5. Quick-Deploy Rack Kit Installation Instructions

    Chapter 5. Quick-Deploy Rack kit installation instructions Overview This chapter details instructions for installing QNAP rack rails into square-hole racks for the 3-U ES NAS. These quick rails automatically latch into the square holes of racks and greatly reduce installation time.
  • Page 37: Mounting The Device

    Warning Ensure that the rack has anti-tip measures in place. Such measures may includ tip measures in place. Such measures may include floor-bolting, anti bolting, anti-tip feet, ballast, or a combination of these as specified by the rack manufacturer and applicable codes. feet, ballast, or a combination of these as specified by the rack manufacturer and applicable codes.
  • Page 38 3. Place the cage nuts 6 holes (or 2U space from the centerline of the rail) above and snapt it into Place the cage nuts 6 holes (or 2U space from the centerline of the rail) above and snapt it into Place the cage nuts 6 holes (or 2U space from the centerline of the rail) above and snapt it into the square holes of the front columns.
  • Page 39 Figure 4: Attach the screws...
  • Page 40: Appendix A: Multipathing Support For High Availability

    Appendix A: Multipathing Support for High Availability The ES NAS allows for the connectivity of a host computer running a Windows server-class operating system with the integrated Multipath I/O (MPIO) support in the storage area networking (SAN) environment. Multipathing solutions use redundant physical path components (controllers, cables, and switches) to create logical paths between the server and the storage device.
  • Page 41: Appendix B: Beep Alarm

    Appendix B: Beep alarm The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”> “Buzzer”. Beep Times Description Short beep 1) The ES NAS/SAN is starting up (0.5 Sec) 2) The ES NAS/SAN is being shut down (software shutdown) 3) The user presses the reset button to reset the ES NAS/SAN 4) The ES NAS is performing giveback.
  • Page 42: Appendix C. Product Compliance Class

    Appendix C. Product Compliance Class NAS Models ES1640dc Class A Class A ES1642dc Class A Class A...
  • Page 43: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://helpdesk.qnap.com/ Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: http://helpdesk.qnap.com/ TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)
  • Page 44: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
  • Page 45 Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software.
  • Page 46 “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations. To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy.
  • Page 47 The “System Libraries” of an executable work include anything, other than the work as a whole, that (a) is included in the normal form of packaging a Major Component, but which is not part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form.
  • Page 48 do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below.
  • Page 49 a) The work must carry prominent notices stating that you modified it, and giving a relevant date. b) The work must carry prominent notices stating that it is released under this License and any conditions added under section 7. This requirement modifies the requirement in section 4 to “keep intact all notices”.
  • Page 50 than your reasonable cost of physically performing this conveying of source, or (2) access to copy the Corresponding Source from a network server at no charge. c) Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source.
  • Page 51 If you convey an object code work under this section in, or with, or specifically for use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
  • Page 52 a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c) Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version;...
  • Page 53 However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation.
  • Page 54 You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it.
  • Page 55 recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered work, then the patent license you grant is automatically extended to all recipients of...
  • Page 56 Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.
  • Page 57 WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 16. Limitation of Liability. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY...

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