Troubleshooting - TRENDnet TBW-103UB Quick Installation Manual

Troubleshooting

Q1: If the Device Status indicates that the Bluetooth USB Adapter is not working
properly, what should I do?
A1:
Uninstall the Bluetooth USB Adapter, and reinstall the Bluetooth utility.
Q2: How do I set up connections between Bluetooth devices?
A2:
Refer to the User's Guide on the included CD-ROM or to TRENDnet's website
for additional information.
Q3: How do I transfer files between my PC and my Cell Phone?
A3:
You need to verify that your Cell Phone is "Bluetooth enhanced" and that the
software for your phone allows file-transfers. If this is the case, refer to the User's
Guide on the included CD-ROM or to TRENDnet's website for additional
information.
Q4: What folder do I use to share files between Bluetooth devices?
A4: Double-click My Documents, double-click Bluetooth, and double-click share.
All files located in the share folder can be transferred to other Bluetooth enabled
devices.
Q5: I clicked the orange ball in the Bluetooth utility, but I still could not locate a
Bluetooth device.
A5:
Make sure that your Bluetooth devices are enabled, and that the
TBW-103UB is connected to your computer. Then reboot all Bluetooth
enabled devices and click the orange ball in the Bluetooth utility.
Q6: I cannot pair two Bluetooth enabled computers after typing a password.
What do I do?
A6:
Try using a simpler password with 3 characters such as 123, and see if you
are able to connect to another Bluetooth enabled computer.
Q7: I completed all the steps in the quick installation guide, but my wireless USB
Adapter isn't connecting to my access point. What should I do?
A7:
First, you should verify that the Network SSID matches your wireless
router or access point's SSID. Second, you should check your TCP/IP properties
to ensure that Obtain an IP address automatically is selected. Third, you can click
on the Site Survey link to check and see if there are any available wireless
networks listed.
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