Do you have a question about the EGESD11B and is the answer not in the manual?
Questions and answers
MaryAnn
February 3, 2025
Lost power cord
1 comments:
Mr. Anderson
February 10, 2025
You can contact ErGear technical support for assistance in obtaining a replacement power cord.
For the US and Canada, call 1-800-651-9525 (Mon–Fri, 8am–8pm CST). For the UK, call 44-808-196-3875 (Mon–Fri, 2pm–10pm UTC). You can also email support@ergear.com or visit https://ergear.com for more information.
Specifications Height Adjustment Range RATED 27.9”–46.4” (71–118cm) Power Input Max Speed Operating Noise Max Load 100V–240V 25mm/s <50dB 132 lbs / 60kg Step 1 Supplied Parts Bolt and Hardware Desktop Desk Leg M6 x 14mm Large Allen Wrench 5/32” (4mm) Step 2 Supplied Parts and Hardware...
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Attaching the Legs to the Desktop Step 1 Soft Cloth (not included)
Using the Controller USB-C Output (9V 2A) USB Output (5V 1A) Tip: Reset before first use. Main Settings Raise the Desk Press the button to raise the desk continuously until it reaches the highest position of 46.4” (118cm) or the button is released. Lower the Desk Press the button to lower the desk continuously until it reaches the...
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Clear Highest/Lowest Height Limit 1. Press the button, and the screen will display ‘S-.’ 2. Press and hold button again for 2 seconds, and ‘555’ will be displayed on the screen. Clearing the highest/lowest limit is complete. Lock/Unlock 1. To turn the lock on, press and hold the button, and the screen will display ‘S-,’...
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Other Settings To adjust the settings below, follow the reset instructions until the screen displays ‘RST.’ Next, follow the instructions for adjusting individual settings. Afterward, the screen will display ‘RST’ again. To exit, press and hold the button until the desk goes down to its lowest level and comes back up slightly or goes up to its highest level and comes back down slightly.
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Protection Mode Error Codes Overcurrent Protection: Input current too high. If the correct E01/E02 AC adapter is being used, reset the desk. Undervoltage Protection: Input voltage too low. If the correct AC adapter is being used, reset the desk. Sensor Malfunction Warning: Motor safety sensor can’t be E07/E08 detected.
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Thank you for choosing this product. We strive to provide you with the best quality products and service in the industry. Should you have any issues, please don't hesitate to contact us. Technical Support (US/CA) 1-800-651-9525 Mon–Fri, 8am–8pm (CST) (UK) 44-808-196-3875 Mon–Fri, 2pm–10pm (UTC) Other Info support@ergear.com Website https://ergear.com 860-00645-00 Rev01...
Need help?
Do you have a question about the EGESD11B and is the answer not in the manual?
Questions and answers
Lost power cord
You can contact ErGear technical support for assistance in obtaining a replacement power cord.
For the US and Canada, call 1-800-651-9525 (Mon–Fri, 8am–8pm CST).
For the UK, call 44-808-196-3875 (Mon–Fri, 2pm–10pm UTC).
You can also email support@ergear.com or visit https://ergear.com for more information.
This answer is automatically generated