Sony Vaio PCG-NV100 Series Quick Start Manual
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Sony Vaio PCG-NV100 Series Quick Start Manual

Sony Vaio PCG-NV100 Series Quick Start Manual

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VAIO® Computer
Quick Start
PCG-NV100 Series

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Summary of Contents for Sony Vaio PCG-NV100 Series

  • Page 1 VAIO® Computer Quick Start PCG-NV100 Series...

  • Page 3: Table Of Contents

    Contents Welcome............5 Features ...............5 Unpacking Your Computer .........6 Registering Your Computer ........9 Setting up your dial-up connection ......10 Setting Up Your VAIO Computer .....13 Locating Controls and Ports ........14 Connecting a Power Source ........19 Starting Your Computer ..........25 Turning Off Your Computer ........26 Software and Support Information ..27 Software Overview............28 Software Support Information........30...
  • Page 4 VAIO® Computer Quick Start Troubleshooting........41 Getting Help..........47 Support Options ............47 Index............49...

  • Page 5: Welcome

    Welcome Congratulations on your purchase of the Sony VAIO® computer. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features Here are just some of the features your VAIO® computer has to offer: ❑...

  • Page 6: Unpacking Your Computer

    VAIO® Computer Quick Start Unpacking Your Computer Remove the following hardware items from the box: Main Unit Power Cord AC Adapter Ten-Key Bay unit Rechargeable Battery Pack Compact Woofer Bay unit Weight Saver 3.5" Floppy Disk Drive Bay unit AV Cable * Your weight saver may look different than the one shown.
  • Page 7 Unpacking Your Computer Documents ❑ VAIO® Computer User Guide — A searchable online help file that contains detailed information on how to use your new computer. To access this file, click Start on the Windows® operating system taskbar, Help and Support, and VAIO User Guide.
  • Page 8 VAIO® Computer Quick Start Other ❑ Packet containing special product offers ❑ Limited Warranty card...

  • Page 9: Registering Your Computer

    Registering Your Computer Registering Your Computer Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your computer: ❑ Sony Customer Support — Talk to a support representative to troubleshoot problems you may encounter with your computer.

  • Page 10: Setting Up Your Dial-Up Connection

    VAIO® Computer Quick Start Setting up your dial-up connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and choosing an Internet Service Provider (ISP) or setting up an existing account. Setting up your Internet connection Click Start, point to All Programs, Accessories, Communications, and click New Connection Wizard.
  • Page 11 Setting up your dial-up connection New Connection Wizard Follow the on-screen instructions.
  • Page 12 VAIO® Computer Quick Start...

  • Page 13: Setting Up Your Vaio Computer

    Setting Up Your VAIO Computer This section describes all the controls and ports on your computer, how to connect your computer to a power source, and how to start and turn off your computer. ❑ Locating Controls and Ports ❑ Connecting a Power Source ❑...

  • Page 14: Locating Controls And Ports

    VAIO® Computer Quick Start Locating Controls and Ports Front LCD (Liquid Crystal Display) Memory Stick® media indicator screen Speakers Wireless LAN indicator Keyboard Left and right buttons Touchpad Num Lock indicator Power indicator Caps Lock indicator Battery indicator Scroll Lock indicator Hard disk indicator * Wireless LAN functionality is available on selected models only.
  • Page 15 Locating Controls and Ports Left PC Card slot AV Out jack Microphone jack Ethernet port Headphone jack Phone line jack Volume control i.LINK® (IEEE 1394) S400 port * There is a protruding dot on the left side of the Microphone jack to further distinguish it from other jacks and ports.
  • Page 16 VAIO® Computer Quick Start Right Wireless On/Off switch Eject button † Help button Multipurpose Bay Power button Battery bay CD-RW/DVD Combo Drive Center Jog Dial™ control and Back button * Wireless LAN functionality is available on selected models only. The computer you pur- chased may not come with this switch.
  • Page 17 Locating Controls and Ports Back DC In port Printer (parallel) port USB ports Monitor (VGA) port Serial port Air vent ✍ There is a air vent located on the back panel. Do not cover this vent when your computer is on.
  • Page 18 VAIO® Computer Quick Start Bottom Reset button Release switch Tilt stands...

  • Page 19: Connecting A Power Source

    Connecting a Power Source Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC adapter Plug the cable attached to the AC adapter into the DC In port on the computer.
  • Page 20 VAIO® Computer Quick Start ❑ Unplug your computer from the wall outlet if you will not be using the computer for a long time. ❑ The LED indicator on the AC adapter may be turned on until the AC adapter is unplugged from your computer.
  • Page 21 Connecting a Power Source Inserting battery pack B a t t e r y p a c k ( s u p p l i e d ) V A I O l o g o f a c i n g u p Lift the battery bay cover up until it clicks.
  • Page 22 VAIO® Computer Quick Start Battery indicator B a t t e r y i n d i c a t o r Battery Indicator Description Indicates the status of the battery pack in the battery bay. Battery Indicator Status Description The computer is using battery power.
  • Page 23 Connecting a Power Source Removing the battery pack Push in and lift up the battery bay cover until it clicks. You will lose data if you remove the battery pack while the computer is on and not connected to the AC adapter, or if you remove the battery while the computer is in a power saving mode.
  • Page 24 VAIO® Computer Quick Start ❑ The battery pack supplied with your computer is a lithium-ion battery and can be recharged at any time. Charging a partially discharged battery does not affect battery life. ❑ For some software applications and some peripheral devices, your computer may not enter Hibernate mode when the battery life is low.

  • Page 25: Starting Your Computer

    Starting Your Computer Starting Your Computer Slide the LCD lock lever in the direction of the arrow, and lift the cover. Opening the computer L C D l o c k l e v e r Press the power button on top of the computer until the green power indicator turns on.

  • Page 26: Turning Off Your Computer

    VAIO® Computer Quick Start Turning Off Your Computer To avoid potential loss of data, follow these steps to turn off your computer. Click Start on the Windows taskbar. Click Turn Off Computer at the bottom of the Start menu to display the “Turn off computer”...

  • Page 27: Software And Support Information

    Software and Support Information Your VAIO® computer is ready to help you work, play, learn, and communicate as soon as you turn it on. This section provides you with information on the wide variety of software applications installed on your computer: ❑...

  • Page 28: Software Overview

    Quicken® 2002 New User Edition — Intuit Inc. ❑ QuickTime® — Apple Computer, Inc. ❑ RealPlayer® — RealNetworks, Inc. ❑ Smart Capture — Sony Electronics Inc. ❑ SonicStage™ — Sony Electronics Inc. ❑ Sony ScreenBlast™ ACID — Sony Pictures Digital Entertainment ❑...
  • Page 29 Software Overview ❑ Sony on Yahoo! — Yahoo! Inc. ❑ VAIO Support Agent — Sony Electronics Inc. ❑ WinDVD® — InterVideo, Inc.

  • Page 30: Software Support Information

    888-4SONYPC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. PC-Cillin® 2000 (Trend Micro, Inc.) Web site http://www.antivirus.com/pc-cillin/support telephone 510-859-0308; 900-820-8324 hours M-F, 8 A.M.-5 P.M.
  • Page 31 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Sony ScreenBlast™ ACID, Sony ScreenBlast™ Sound Forge® (Sony Pictures Digital Entertainment) Web site http://www.sonicfoundry.com/support...
  • Page 32 VAIO® Computer Quick Start Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport.

  • Page 33: Using The Recovery Cds

    Using the Recovery CDs This section provides you with details on your Sony Application Recovery and System Recovery CDs. ❑ Application and System Recovery CDs ❑ Using Your Recovery CDs...

  • Page 34: Application And System Recovery Cds

    CDs. If your computer does not come with an optical disc drive, use an external optical disc drive. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications and device drivers if they become corrupted or are erased.

  • Page 35: Using Your Recovery Cds

    Reinstalling software applications with the Application Recovery CD(s) Turn on your computer. If your computer is already on, close all open applications. When the Windows desktop appears, insert Sony Application Recovery CD No. 1 into your computer’s optical disc drive. The Application Recovery utility loads automatically.
  • Page 36 CD(s), depending on the software application or driver you wish to restore. If you have any questions about using the Application Recovery CD(s), visit http://www.sony.com/pcsupport, or contact Sony Customer Support at 1-888-4- SONY-PC. To use the System Recovery CD(s) The System Recovery CD(s) enables you to format your hard disk drive and restores all original software applications.
  • Page 37 Using Your Recovery CDs The System Recovery process removes all software that you may have installed since you started using your computer. Reinstall any applications that were not included with the computer when you purchased it. You can use the System Recovery CD(s) to reinstall the operating system and software titles that shipped with your computer if they become corrupted or are erased.
  • Page 38 Press the power button and hold it for more than four seconds to turn off the computer. Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 39 Using Your Recovery CDs After recovering your system using the System Recovery CD(s), you may be prompted to insert your Application Recovery CD(s) after restarting the Windows operating system. Insert the Application Recovery CD to automatically complete recovery of your system.
  • Page 40 VAIO® Computer Quick Start...

  • Page 41: Troubleshooting

    This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the online VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport). My computer does not start.
  • Page 42 Confirmation window appears. Make sure Yes is selected, and press Enter. The computer restarts. ✍ If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport). My computer starts, but the message “Operating system not found” appears, and Windows does not start.
  • Page 43 Troubleshooting Press F2 when the Sony logo appears. The BIOS setup menu window appears. Press the Right Arrow key to select the Exit menu. Press the Down Arrow key to select Get Default Values, and then press Enter. The message “Load default configuration now?” appears.
  • Page 44 VAIO® Computer Quick Start ❑ If your computer stops responding while playing a CD or DVD, press Ctrl+Alt+Delete simultaneously. When the Windows Task Manager window appears, click Shut Down, and click Turn Off from the drop-down list. ✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button may result in data loss in files that are currently open.
  • Page 45 Press the Down Arrow key to select Sony Notebook Setup, and press Enter. Make sure Sony Notebook Setup is selected, and press Enter. Press the Right Arrow key to select the Touchpad tab. Press the Tab key to select Enable Touchpad, and press Enter.
  • Page 46 VAIO® Computer Quick Start ❑ You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See “To use the Application Recovery CD(s)” on page 35 for more information. The pointer does not move when I use the Touchpad or Mouse.

  • Page 47: Getting Help

    Getting Help Sony provides you with several support resources to answer questions about your VAIO® computer or the preinstalled software. Refer to these resources in the order they are listed. Support Options If you have questions about your computer or the preinstalled software, refer to the following sources for answers in the sequence listed below.
  • Page 48 1-888-4-SONY-PC (1-888-476-6972). Sony Customer Support Sony and Microsoft software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your computer by calling: 1-888-4-SONY-PC (1-888-476-6972).

  • Page 49: Index

    Index online support opening AC adapter connection notes registering using unpacking AC power user guide air vent connecting Application Recovery CD Internet power source controls battery pack locating notes battery packs charging DC In inserting display (LCD) inserting into battery bay troubleshooting rechargeable removing...
  • Page 50 Jog Dial selecting power source software support information lock lever Software list LCD display Sony Fax-on-Demand troubleshooting 31, 32 Sony Service Center lever startup problems support locating controls and ports software support, Sony memory System Recovery CD mouse troubleshooting technical support...
  • Page 52 © 2002 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, DVgate, Handycam, Memory Stick, MovieShaker, PicoPlayer, PictureGear, SonicStage, and i.LINK are trademarks of Sony. ScreenBlast is a trademark of Sony Pictures Digital Entertainment. All other trademarks are trademarks or registered trademarks of their respective owners.

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