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Troubleshooting
This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the online VAIO® Computer User Guide. Many problems have
simple solutions, so refer to these sources before you contact Sony
Computing Support (http://www.sony.com/pcsupport).
My computer does not start.
❑
Check that the computer is plugged into a power source and is turned on.
Check that the power indicator on the computer's front panel shows the
power is on.
❑
Check that the battery pack is inserted properly and is charged.
❑
Make sure the floppy disk drive is empty.
❑
Confirm that the power cord and all cables are connected firmly. See
"Connecting a Power Source" for more information.
❑
If the computer is plugged into a power strip or uninterruptible power supply
(UPS), make sure the power strip or UPS is turned on and working.
❑
If you are using an external display, check that it is plugged into a power
source and turned on. Check that the brightness and contrast controls are
adjusted correctly. See the manual that accompanied your display for details.
❑
Take the battery pack off the computer, unplug the power cord and plug it in
again. Turn on the power.
❑
If the power control button does not function, remove the AC adapter and
battery pack. Wait one minute, and then reattach them and press the power
button.
❑
Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.
❑
Unplug the power cord, press the reset button by using a thin, straight object
(such as a paper clip), remove the battery pack, plug it in again and turn on
the power.
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