LG LM56 User Manual
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LG LM56 User Manual

LG LM56 User Manual

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  • Page 2: Table Of Contents

    ..................Watching Internet Channel (LG Channels) .
  • Page 3 ..................LG Account Issues .
  • Page 4 Notice ..................Software Update .

  • Page 5: About Lg Webos Tv

    About LG webOS TV Home Tutorial Using the Home Feature of the LG webOS TV You can open the Home screen by pressing the button on your remote control. You can combine frequently used apps on a single screen and use whichever you want at any time.

  • Page 6: Manage Home

    The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice. Manage Home Manage LG WebOS TV Home You can view a list of all apps installed on your TV, change their positions, or delete them.

  • Page 7: Live Tv Preparation

    You can automatically arrange the app list in the order of most frequently used based on your accumulated app usage pattern. You can add your favourite video service programme to the list. This feature is available only when the network is connected. Some models may not be supported.

  • Page 8: Network Setting

    Troubleshooting User To solve a problem related to this function, refer to the section of Guide Network Setting Network Setting If you configure settings for the network, you can use various services such as online contents and applications. Setting a Wired Network Connect the LAN port of the TV and the router using a LAN cable.
  • Page 9 Resetting the modem may fix some network connection problems. Turn the power OFF, disconnect and reconnect it, and then turn the power on to solve the problem. LG Electronics is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.

  • Page 10: About User Guide

    User Guide About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. If you press in the top right of the screen, a brief instruction for the user guide is shown.

  • Page 11: Using The Remote Control

    Using the Remote Control Using the Remote Control Button Briefly press or press and hold remote control button to access various functions. For buttons with , please long-press (hold for more than a second). : The Search screen will be displayed. ●...

  • Page 12: Using Tv Functions Through Speech

    For buttons with , please long-press (hold for more than a second). : Selects an input source. ● : It displays the caption. ● : Enters the Quick Settings menu. ● QUICK ACCESS : The edit screen appears. ● : It displays the additional buttons on the remote control. ●...
  • Page 13 is launched. Some models may not be supported. Location Your must correspond to the language for exact search results. Some functions may not be available if your location settings and language settings are different. You can change the language in General Language Menu Language...

  • Page 14: To View More Features Of The Remote Control

    To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone. If your speech is not recognised properly, speech recognition may operate differently than you originally intended.

  • Page 15: Launching Apps Through Quick Access

    bottom of the screen. Enjoy Live TV Using MAGIC LINK User Guide To see the details, click the You can capture your TV screen. Some models may not be supported. Photo & Video You can view / delete screen-captured images in the app.

  • Page 16: Simplink (Hdmi-Cec)

    Press and hold the number button (1~8) you want to register. is fixed to Quick Help. When the registration pop-up window appears, select Yes. If you press and hold a number button that has already been registered, the registered function will be performed. To see the items that can be registered, select a number that has not been registered in QUICK ACCESS edit mode.
  • Page 17 Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI cable. Press the button on the remote control. Select Connection HDMI Device Settings. SIMPLINK (HDMI-CEC) to On. Configure the Auto Power Sync settings to or Off. (If Auto Power Sync is set to On, turning on a SIMPLINK-linked device will turn the TV on.

  • Page 18: Shortcuts To Accessibility

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG...

  • Page 19: Using A Gamepad

    Using a Gamepad Connect your gamepad to the USB port on the TV if the game requires a gamepad. It is recommended that you use a gamepad that has been tested for compatibility with LG TVs. LOGITECH F310, LOGITECH F510, LOGITECH F710, LOGITECH Rumblepad 2,...

  • Page 20: Tv Guide

    you are not watching any broadcasts. Recommended ON NOW : Get programme recommendations. Programmes : View a list of broadcast content that is currently being broadcast. TV Guide : You can view programmes and the schedule of each programmes. Enjoy Live TV TV Guide User Guide To see the details, click the Recordings...

  • Page 21: Checking Programme Info

    Viewing TV Guide You can view programmes and the schedule of each programmes. Press the remote control's LIST button, and select the TV Guide tab on the left side of the screen. Click on each area, and you can move to the app. You can view information on the programme and broadcaster.
  • Page 22 Viewing Programme Information During watch the Live broadcast, press the Wheel (OK) button. The programme Banner appears. Programmes Move to the To see the details, click the Enjoy Live TV Live Menu User Guide It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.

  • Page 23: Using Magic Link

    Available features may vary depending on the broadcast signal. Using MAGIC LINK Using MAGIC LINK It offers various videos and information related to the programme you are currently watching. Press the Wheel (OK) button on your remote control. The programme Banner appears.

  • Page 24: Live Playback

    Some models may not be supported. The search range may vary depending on the country. MAGIC LINK While is in use, the content provided may not always match the programme that you are watching at the time. Change the programme with the Magic Remote before using MAGIC LINK Some adult-only programmes or locked programmes do not support this function.

  • Page 25: Recording

    USB HDD capacity. This time may vary depending on your region. The videos saved in Live Playback mode are deleted if you turn off the TV without recording them. Recording Using the Recording Functions With the LG webOS TV, you can use recording functions. Using Instant Recording...
  • Page 26 Connect a USB HDD or USB stick to a USB port. It is recommended that you record to a USB HDD. During watch the Live broadcast, press the Wheel (OK) button. Press the button at the bottom of the screen. If you want stop the recording, press the button.

  • Page 27: Music Catch

    The storage device may be used for purposes other than recording, so recording may be interrupted due to a lack of space on the device. Use of a storage device with sufficient space for recording is recommended. The configurable items differ depending on model. Some functions may not be available while recording is in progress.

  • Page 28: Tv Scheduler

    Music Stored files can be viewed in the app, and you can open them on your PC or portable devices. Recorded files are stored in aac or mp3 format. (The storage format varies depending on the TV model.) If you switch apps or input during recording, recording automatically ends and the recorded files will be saved.

  • Page 29: Playing Recorded Tv Programs

    Launch TV Guide Schedule by Programme You can select a show to schedule it for watching or recording. Press the remote control's LIST button, and select the TV Guide tab on the left side of the screen. Select the programme you want. If you want to record a live broadcast, click the RECORD WATCH...
  • Page 30 side of the screen. Select the at the top right. Select the storage device to use, type of recordings and sorting method. Select and delete the desired content. Display detailed information about the content. You can change the title of the content in the detailed information pop-up. Launch Search Recordings...
  • Page 31 You can operate basic playback-related features. You can do the settings related to play on repeat of the video. This switches you to a screen where you can set up additional features. Setting up Additional Features You can set up Repeat A-B, Subtitles, etc. Press the Wheel (OK) button during the playback of the desired recording.

  • Page 32: Watching Internet Channel (Lg Channels)

    The configurable items differ depending on model. Watching Internet Channel (LG Channels) Watching Internet Programme You can watch real-time broadcasts through this service over the Internet. You can see information on new Internet Programmes or manage the programmes you like in Channels.
  • Page 33 To Use Teletext Teletext is a free service provided by the TV station that offers text-based information about TV programmes, news and weather. The teletext decoder of this TV can support the SIMPLE, TOP and FASTEXT systems. Press the button on the remote control. Select TEXT.

  • Page 34: Hbbtv

    Hold Stops the automatic page change which will occur if a teletext page consists of 2 or more sub pages. The number of sub pages and the sub page displayed is, usually, shown on the screen below the time. When this menu is selected the stop symbol is displayed at the top left-hand corner of the screen and the automatic page change is inactive.

  • Page 35: How To Use Variety Of Contents

    What is HbbTV? HbbTV (Hybrid Broadcast Broadband TV) is a new broadcasting standard that enables super-teletext type services, delivered by a broadcast TV programme, to be integrated or linked to online services delivered over broadband to a connected Smart TV. Consumers are therefore able to access various online services such as catch-up TV, Video on Demand (VOD), programme related applications and other rich information services in addition to traditional digital teletext services, all directly on to the TV in a...

  • Page 36: Lg Content Store

    LG Content Store Using LG Content Store You can quickly and conveniently browse for Shows, Movies, and more to watch immediately. You can also download and use apps from various categories such as education, entertainment, lifestyle, news, and games. Press the button on the remote control.

  • Page 37: Account Management

    Account Management Managing your LG Account Account Management, you can use your email address to create a new LG account. For more information, see Tour of Settings General Account Management User Guide. Search Content Search Search allows you to find and use a variety of content.

  • Page 38: Use App & Contents

    Search results may vary depending on the programme, region, network settings, and whether you have agreed to the terms and conditions. Use App & Contents Installing Apps You can install various apps on your TV from the LG Content Store. Press the button on the remote control. Launch LG Content Store.
  • Page 39 You can immediately enjoy dramas, movies, and more with real-time streaming. Press the button on the remote control. Launch LG Content Store. Select your desired category from the categories shown at the top of the screen, such as TV Shows and Movies.
  • Page 40 You can edit the name of a device connected to the the device. Some devices cannot be edited. LG ThinQ Account : You can log in/out to and from the LG ThinQ account you created on mobile. OCF Connection : If you set it to be , any device that supports OCF other than LG ThinQ products will be linked too.

  • Page 41: Mobile Connection

    Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...

  • Page 42: Share Smartphone Screen

    Controlling Your TV with the LG ThinQ App You can tap the buttons on your smart device’s screen to control the TV. When watching a broadcast, you can control the programme, volume, etc. or select the external input with voice commands instead of using the remote control.

  • Page 43: Connecting Usb

    Select in the connection request popup window. After the connection is established, the TV will display the screen of the connected device. It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection. A non-LGE device may not be connected even when it is detected.

  • Page 44: Photo & Video

    If a USB HDD with power-saving function does not work, turn the hard drive off and on again to make it work properly. See the owner’s manual for the USB HDD for more information. Data on a USB storage device may be damaged, so it is recommended that you back up any important files.
  • Page 45 Select your desired type of content and viewing method. Select and delete the desired content. You cannot delete files that are shared from other devices. Select the content you want to play. You can only select the same type of content as you first selected.
  • Page 46 Returns to the entire content list. You can play background music by running the music player. You can zoom in / out of the photos. Starts the slide show. Rotates photos. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported.
  • Page 47 Minimum : 64 × 64 Maximum : 1920 (W) × 1080 (H) Video Player Selecting a video in the Photo & Video app runs the video player. You can view your saved videos. Returns to the entire content list. You can select other content by displaying the playlist while watching a video. You can control basic video playback functions.
  • Page 48 You can change subtitle settings. You can set audio tracks. You can set continue watching to resume playing from the last viewed scene. Returns to the basic operation screen. Supported Video Files Maximum Data Transfer Rate: Full HD video ● H.264 1920 ×...
  • Page 49 dcs (DLP Cinema) Supported Embedded Subtitles Format: Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT MP4 : Timed Text Supported Video Codecs Extension Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (except for WMA v1 / WMA Speech) Video...
  • Page 50 Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.

  • Page 51: Music

    Audio Dolby Digital, Dolby Digital Plus, AAC Only Window Media Audio V7 and later are supported. The AAC main profile is not supported. Video files created by some encoders may not be played. Video files in a different format than specified may not be played properly. Video files stored on a USB storage device that does not support High Speed may not be played properly.
  • Page 52 Select and delete the desired content. You cannot delete files that are shared from other devices. My Playlist Select content and add it to You can copy content to a USB storage device. Some models may not be supported. Open the music player. Launch Search Using the Music Player...
  • Page 53 Audio Format File Format Item Info Bit rate 32 kbps ~ 320 kbps Sample freq. 16 kHz ~ 48 kHz Support MPEG-1, MPEG-2 Channels mono, stereo Bit rate Sample freq. 8 kHz ~ 96 kHz Support Channels mono, stereo Bit rate 64 kbps ~ 320 kbps Sample freq.

  • Page 54: Use Home Iot Devices

    LG ThinQ Account. Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. To register your own OCF (Open Connectivity Foundation) Supporting Device, select the Guide to change the settings as directed.

  • Page 55: Share Computer Content

    SHOW HIDE the device. LG ThinQ Account : You can log in/out to and from the LG ThinQ account you created on mobile. OCF Connection : If you set it to be , any device that supports OCF will be linked.
  • Page 56 The SmartShare service is only available when the TV and server PC are connected to a single router. Download and install SmartShare PC Software from the LG website (www.lg.com). Before installation, exit all programmes running on the PC, such as a firewall or an anti-virus software.

  • Page 57: Share Computer Screen

    The Content Share function may not be supported for a router that does not support multi- cast. For more information, refer to the user guide that came with your router or contact the manufacturer. Captions are only supported on some connected devices. SmartShare PC Software is recommended for reading captions.

  • Page 58: Benefits Of Smart Tv

    turn them back on and try again. Connect wired Connect the PC with TV by HDMI cable. Benefits of Smart TV Enjoying Internet Using the Web Browser You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine.
  • Page 59 Zooms in or out of the screen. History : You can open or delete the history list. Bookmarks : You can open or delete the bookmark list. Settings : You can configure simple settings for the browser. Encoding : You can change the language when the content is not properly displayed on the web page.

  • Page 60: Live Plus

    Search Engines You can select the default search engine. Search engine settings may be subject to change without notice based on the supplier’s circumstances. Show Recommended Sites You can change the settings so that Recommended Sites are displayed. Always Show Bookmarks Bar You can change the settings so that the Bookmarks bar is always displayed.

  • Page 61: Cheering Mode

    On. Some models may not be supported. You can use the Live Plus function only with LG remote controls. This service is provided for only select content with contracted partners. Cheering Mode Using Cheering Mode The Cheering mode is feature that plays a prepared sound or cheerful animation when you press the button on remote control.

  • Page 62: Notifications

    Notifications Using Notifications You can view all notifications from TV apps and LG service at the same time. You can view and delete each notification message, and directly move to the app or website using notifications that support shortcuts. Press the button on the remote control.

  • Page 63: Quick Settings

    Quick Settings To Use Setting Function Quickly Set of light-weight controls quickly and simply such as Picture Mode, Aspect Ratio, Sound Out and so on. Press the button on the remote control. Closes the Quick settings. Picture Mode You can set Aspect Ratio You can set Sound Mode...
  • Page 64 Picture Picture Mode Settings Picture Mode Select the picture mode that is best suited to your viewing environment, preferences or video type. When You use Normal Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with normal contrast, brightness and sharpness levels. The Energy Saver feature changes settings on the TV to reduce power consumption.
  • Page 65 Colours adjusted by Technicolor’s renowned colour scientists, who work on Hollywood’s premium content. Expert (Bright Room) Expert (Dark Room) Allows an expert, or anyone who loves picture quality, to tune to the best picture quality. This option is an adjustment menu provided for ISF-certified picture quality tuning experts.
  • Page 66 Expert is an option that allows a picture quality expert to fine-tune the quality of the standard picture. Thus, it may not be effective for a normal picture. Picture Mode Energy Saving Motion Eye Care change may modify settings and it Energy can affect energy consumption.
  • Page 67 Tint Adjusts the colour balance between red and green displayed on the screen. The closer to Red 50, the more red the colour will be. The closer to Green 50, the more green the colour will be. Colour Temperature Adjusts the colour temperature from cold to warm. The settings you specify only apply to the currently selected input mode.
  • Page 68 Colour Gamut Selects the range of Colours to display. Set colour gamut to Auto according to the signal, or display more vivid and richer colour in the order of Extended and Wide. Super Resolution Adjusts the resolution to make dim and blurred images clearer. Gamma Adjusts the medium brightness of the picture.
  • Page 69 Black Level Compensates the screen brightness and contrast by adjusting the darkness of the screen. Real Cinema Provides a cinema-like experience. Motion Eye Care Automatically adjusts brightness and reduces image blur based on image data to reduce eyestrain. Turning this option may increase energy consumption.
  • Page 70 brightness around the TV. Depending on the input signal or the selected picture mode, the available options may differ. The configurable items differ depending on model. Setting the Screen Size Picture Aspect Ratio Settings Aspect Ratio 16:9 Displays an aspect ratio of 16:9. Original Changes the aspect ratio to 4:3 or 16:9 depending on the input video signal.
  • Page 71 Off. If set to Auto, the feature switches between status depending on the information contained in the video signal. The items that can be selected may vary depending on the current input. To Use Energy Saving Feature Picture Energy Saving Reduces power consumption by adjusting screen brightness.

  • Page 72: Sound

    Picture Additional Settings Eye Comfort Mode The colour temperature will be adjusted to reduce eye fatigue. The colour temperature of your TV screen is adjusted. Turns off the Eye Comfort Mode. Some models may not be supported. Sound Enabling Adaptive Sound Control Sound Adaptive Sound Control Automatically optimise sound based on content type.
  • Page 73 Balance You can adjust the volume of the left and right speakers. DTS Virtual:X Virtual Surround Plus Virtual Stadium Surround Plus ULTRA Surround ULTRA Stadium Surround OLED Surround Enjoy an immersive soundscape with the virtual multi-programme surround sound effect. This option can be enabled if Sound Mode is set to Standard...
  • Page 74 For some devices, you can adjust the volume using the TV remote control. Digital Sound Out Auto Pass Through You can set ) and LG Sound Sync ( HDMI ARC Sound from the TV can be output through an external audio device connected via a HDMI (ARC) port.
  • Page 75 You can connect wirelessly a Bluetooth audio device or a Bluetooth headset to enjoy your TV’s sound in richer quality and greater convenience. If you have recently connected device that the sound bar supports LG Sound Sync, this feature automatically tries connecting to that device.
  • Page 76 Sound may stutter or sound quality may be reduced if: the Bluetooth device is too far from the TV; ● there are obstacles between the Bluetooth device and the TV; or ● used together with radio equipment such as a microwave oven or wireless LAN. ●...
  • Page 77 simultaneously. Some models may not be supported. If you connect the wired headphones while the TV is powered on, it automatically detects the wired headphones and redirects audio through them. Performing Sound Test Sound Sound Test Start the Sound Test to check that the sound signal output is normal, and then select whether there is an error.
  • Page 78 Set to On. This adjusts the volume automatically for each broadcasting company so you can always listen to programme audio at the desired volume even after changing programmes. Volume Increase Amount Select Medium High to adjust the volume range. Higher values increase increments.

  • Page 79: Programmes

    Programmes To Use Manual Programme Tuning Programmes Programme Tuning (Programme Tuning & Settings) Manual Tuning Adjusts programmes manually and saves the results. For digital broadcasting, signal strength and signal quality can be checked. To Use the Signal Test Programmes Programme Tuning (Programme Tuning & Settings) Signal Test Shows the MUX and Service information etc.
  • Page 80 Set the sorting option. Lock the selected programmes or unlock the locked programmes. Set the selected programmes to be skipped when switching programmes, or disable the skipping option of the programmes previously set to be skipped. : Move the selected programmes. : Change the numbers of the selected programmes.
  • Page 81 Select the desired programmes from the all programmes list and press the button to add them to the favourite programmes list. Delete the selected programmes from the favourite programmes list. Select one or more programmes in the Preferred Programmes list, press the button, and then select the position to move it to.

  • Page 82: Connection

    Channels. To see the details, click the Enjoy Live TV Watching Internet Channel (LG Channels) User Guide. Some models may not be supported. Connection Setting the TV Name Connection TV Name You can use the screen keyboard to set the name for the smart TV to be used on the network.
  • Page 83 Connect via WPS PIN. Connects easily when the PIN of the wireless AP that you wish to connect to is entered in to the AP configuration webpage. Advanced Wi-Fi Settings If you input the information of network directly, you can enter a wireless network. Edit The IPv6 setup does not support What is 3G/4G Connection?
  • Page 84 Turn on via Bluetooth feature can only be used with certain LG Electronics smartphones. The TV must be plugged in. To connect for the first time, make sure the device to be used is ready to connect.

  • Page 85: General

    Connection HDMI Device Settings You can link information of devices connected to the TV via the HDMI cable to set the devices to be controlled by the TV remote control. Auto Device Detection It automatically sets to enable you to control the devices connected via the HDMI with the Magic Remote.
  • Page 86 Service Area Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country If you don’t set the Automatically, you can select the country manually. You must set the country manually when you are not connected to the network.
  • Page 87 If you do not press a button for 120 minutes after the TV is turned on by a feature like Timer Power On, the TV will turn off automatically. To ensure the TV does not automatically turn off, set 2 Hours Auto Power Off to Off. Some models may not be supported. Creating LG Account General Account Management...
  • Page 88 Account Management, you can use your email address to create a new LG account. Select CREATE ACCOUNT. Read and accept the Terms of Service. Enter ID and password. Your ID must be your email address. Enter your date of birth.
  • Page 89 You can select a speech recognition service. The services available may vary depending on your settings for language or country. Voice Recognition Settings You can apply settings for voice recognition features. Voice Recognition Help You can see the list of features you can use through voice control. Personalized Recommendation (Network) You can get recommendations for viewing history based programmes and content through the network.
  • Page 90 HDD Eco Mode If you set the mode to On, the USB HDD connected to the TV will go into power- saving mode when it has been left unattended for an extended period of time. The configurable items differ depending on model. About This TV General About This TV You can check the information about Customer Services.
  • Page 91 Some models may not be supported. Turning this option on may increase energy consumption. Using the Live Plus Live Plus is a service that provides various information on the programme you watch. To see the details, click the Benefits of Smart TV Live Plus User Guide.
  • Page 92 Using the Screen Saver General Additional Settings Screen Saver When the currently displayed app has not received any user input for an hour, it will be replaced by a Screen Saver. Setting the Screen Saver feature to , maintains the same display for an extended period, which may compromises quality.

  • Page 93: Safety

    provide settings optimised for store display. Restoring the Default Settings General Reset to Initial Settings Return TV to its initial settings. This will revert all settings to their default values. After reset, the TV will automatically turn off and on. Safety is set to , you should type the password to...
  • Page 94 Press the button on the remote control. Select Safety. Safety to On. Select Programme Locks. Select the Programmes to lock. Select Select LOCK. The initial password is set as “0000”. When France or Norway is selected for Country, the password is not “0000” but “1234”. Enabling Application Locks You can lock or unlock the application.

  • Page 95: Accessibility

    Safety Reset Password Set or change the password for the TV. The initial password is set as “0000”. When France or Norway is selected for Country, the password is not “0000” but “1234”. Resetting a Lost Password If you lose the password you set, you can reset it as follows: Press the button on the remote control.
  • Page 96 Accessibility Audio Description The contents on the screen will be described with voice for visually impaired viewers. You can use this function if the broadcasting company supports Audio Description the visually impaired. Some models may not be supported. Additional Audio Function Accessibility Additional Audio Selection Audio commentary or subtitles are provided for those who are hard of hearing or visually impaired.

  • Page 97: Troubleshooting

    Selects default Audio. Audio Description For the visually impaired Selects the preferred default Audio combined with Visual Impaired Audio. Spoken Subtitle For the visually impaired, selects the preferred Visual Impaired Audio only. Any Supplementary Audio Displays all supplementary audio. Some models may not be supported. To Set Hard of Hearing Press the button on the remote control.

  • Page 98: Perform Check-Up With The Quick Help

    Perform Check-up with the Quick Help Perform Check-up with the Quick Help When the TV malfunctions, you can get help to solve the problem. Press button on the remote control and select General About This TV Quick Help. Quick You can also long-press the number button of the remote control to run the Help You can perform the...

  • Page 99: Screen Issues

    Please make sure your TV power plug is correctly connected to the outlet. If you are using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its operation.
  • Page 100 I cannot see some programmes. Programmes Programme Tuning Programme Tuning & Start the Settings Auto Tuning If you are using a set-top box, consult its supplier. The screen shakes after the momentary appearance of vertical / horizontal lines and net pattern. Connect wireless telephones, hairdryers, electrical drills, etc.

  • Page 101: Sound Issues

    If using a UHD set-top box, adjust Picture Additional Settings HDMI ULTRA HD Deep Colour The screen looks too dim or dark. Picture Picture Mode Settings Picture Mode Switch Picture Mode to your desired picture mode. ( Standard Vivid , etc.) This applies to the current input mode only.
  • Page 102 If you are using a set-top box, turn it off, and then turn it back on. Make sure that the set-top box is correctly connected to your TV. The screen is fine, but it does not play any sound. Try another programme. If you use a set-top box, there will be no sound if you have set the volume of the set-top box or your TV to 0 or enabled Mute.

  • Page 103: Pc Connection Issues

    The sound does not work or only the background music is played in some programmes. (Programmes produced for export by broadcasting companies) Wheel (OK) Audio Language Set your language preference in PC Connection Issues PC Connection Issues Press and hold the button on the remote control to select the on the top right of Home...

  • Page 104: Movie Playback Issues

    Press and hold the button on your remote control. Select in the upper right corner Inputs and change the icon of the HDMI terminal connected to to PC. The sound does not play when the PC is connected with an HDMI cable. Configure LGTV as your default device in Control Panel Sound in your PC settings.

  • Page 105: Recording Issues

    file damage.) Check that the file extension is supported. Check that the audio codec is supported. Check that the bit rate is supported. Check that the sample frequency is supported. Check that the number of audio programmes is supported. I cannot see the subtitles. Check that the file plays without any problems on the video player on a PC.

  • Page 106: Network Connection Issues

    How do I start recording? Connect a USB storage device with at least 4 GB of total space. The device must have at Connect Other Devices Connecting USB least 1 GB of available space. (Refer to User Guide for details on USB storage devices.) Press the Wheel (OK) button on your remote control.

  • Page 107: Lg Account Issues

    (The MAC address displayed on the pane of the network status window should be registered with your Internet service provider.) LG Account Issues LG Account Issues If you experience any of the problems below while using the product, please check the...

  • Page 108: Contents Issues

    Change to the service country you are going to use the service from in General Location LG Services Country (Some models may not be supported.) If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app.

  • Page 109: Internet Browser Issues

    The content offerings are subject to change or interruption by the service provider. Internet Browser Issues Internet Browser Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Some parts of a particular website are not visible when I am using the Internet.
  • Page 110 To Update Software Uses software update to check and obtain the latest version. It is also possible to check manually for available updates. CHECK FOR UPDATES General About This TV Check for updates When checking for the latest update version, you can only perform updates if an update file of a later version is available.
  • Page 111 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 × 480p 31.46 59.94 31.5 720 × 480p 31.46 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12 33.71...
  • Page 112 56.25 67.43 59.94 67.5 1920 × 1080p 112.5 (ULTRA HD, 8K models only) 134.86 119.88 3840 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160p 1)2) (ULTRA HD, 8K models only) 269.73 119.88...
  • Page 113 4096 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p 1)2) (ULTRA HD, 8K models only) 269.73 119.88 7680 × 4320p 107.89 23.97 (8K models only) 131.87 29.97...
  • Page 114 263.74 59.94 1) (ULTRA HD models only) Supported when HDMI ULTRA HD Deep Colour is set to On. 2) (8K models only) Supported when HDMI ULTRA HD Deep Colour is set to 4K. Supported Resolution : HDMI-PC HDMI-PC Supported Mode Resolution Horizontal Frequency Vertical Frequency...
  • Page 115 1280 × 1024 63.98 60.02 (ULTRA HD, 8K models only) 1920 × 1080 67.5 (Full HD, ULTRA HD, 8K models only) 1920 × 1080 134.86 119.88 (ULTRA HD, 8K models only) 2560 × 1440 88.78 59.95 (ULTRA HD 50/60 Hz models only) 2560 ×...
  • Page 116 only) 269.73 119.88 4096 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 1)2) (ULTRA HD 100/120 Hz, 8K models only) 269.73 119.88 1) (ULTRA HD models only) Supported when HDMI ULTRA HD Deep Colour is set to On.
  • Page 117 Component Supported Mode Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 720 × 480i 15.73 59.94 15.75 720 × 576i 15.62 720 × 480p 31.47 59.94 31.5 720 × 576p 31.25 1280 × 720p 44.96 59.94 37.5 1920 × 1080i 28.12 33.72 59.94 33.75...
  • Page 118 Component Port Connecting Information Component ports on the TV Video output ports on DVD player B-Y R- Signal Component 480i / 576i 480p / 576p 720p / 1080i 1080p License Information License Information Supported licenses may differ by model. Dolby...
  • Page 119 Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS 2.0 Channel, DTS 2.0+Digital Out, DTS-HD, and DTS Virtual:X are registered trademarks or trademarks of DTS, Inc.

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