Screen Robocalls - AT&T BL102-4S Complete User's Manual

Smart call blocker

Screen robocalls

If Smart call blocker is on, and you have set profile to screen robocalls, the
telephone plays a screening announcement to the caller when receiving the
following incoming calls. It asks the caller to press the pound key (#) before
putting the call through to you.
Incoming calls with numbers that are "out of area" or with numbers set to
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"Private";
Incoming calls with absent caller ID numbers;
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Incoming calls with numbers that are not in your directory, allow list, nor
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block list; or
Incoming calls with names that are not in your star name list.
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Screen calls without asking for caller names
When screening a call, the telephone announces to the caller, "Hello. Calls to
this number are being screened by Smart call blocker. If you're a family member,
friend or invited caller, please press pound to be connected. If you're a solicitor,
please hang up now." After the caller presses the pound key (#), the telephone
announces to the caller "Please wait a moment while your call is connected.".
The telephone starts ringing, and you can answer the call.
This option is suitable for you to filter calls that uses autodialers to deliver
pre-recorded messages, for example, robocalls and telemarketing calls.
NOTES:
The telephone announces to the caller with "Hello. Calls to this number are being screened by Smart call blocker..."
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If you have recorded your name in the screening announcements, your recorded name will replace "this number" in
the announcements. See Screening announcement on page 63.
If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened,
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the call will be logged as missed call in the caller ID log.
While a call is being screened, you can press
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call.
If Smart call blocker is on and you receive a call waiting call:
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- Smart call blocker will not screen a call waiting call without number while on a call. You can press
PHONE/
or
FLASH
- After you have picked up a screened call,
directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, The
telephone then displays the caller ID information or "Blocked call" accordingly. You can press
or /SPEAKER
- While the telephone is screening a call, the new call will be ignored and
Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If
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you want to allow some robocalls to get through, save their names in the star name list. See page 60.
The telephone can respond to remote access code while it is playing the screening announcement. This allows you
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to access your answering system from an unknown number remotely. See Remote access on page 84.
/SPEAKER to take the new call.
the telephone checks whether
to take the new call, or press CALL BLOCK on the handset to block it.
PHONE/ /SPEAKER to stop screening and answer the
or
FLASH
70
the call waiting number is in the
logged as missed call in the caller ID log.
PHONE/
FLASH