Guarantee; Troubleshooting - XTM XTM40 Operating Manual

XTM40
8

Guarantee

The XTM40 portable refrigerator comes with a Two (2) year warranty which is cov-
ered by Dometic Australia Pty Ltd as per Dometic Australia's standard warranty terms
and conditions and supported by Dometic Australia's service network.
If the product is defective, call the number below or a Dometic service agent directly
(see how to find your nearest service agent in the separate warranty card). Alterna-
tively, call your retailer.
For repair and warranty processing, please include the following documents when
you send in the device:
•
A copy of the receipt with purchase date
•
A reason for the claim or description of the fault
For service/technical enquiries:  1800 212121
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Troubleshooting

Fault
Device does not
function, LED does
not glow.
The device does not
cool (plug is inserted,
"POWER" LED is lit).
The device does not
cool (plug is inserted,
"POWER" LED flashes
orange, display is
switched off).
Possible cause
No voltage was
detected in the DC
power outlet.
No voltage present in
the AC voltage outlet.
The device fuse is
defective.
The integrated power
supply adapter is
defective.
Defective compressor.
Battery monitor is set
too high.
Battery voltage is too
low.
Suggested remedy
In most vehicles the ignition must be
turned on before power will be supplied
to the DC power outlet.
Try using another plug outlet.
Replace the device fuse, see chapter
"Replacing the AC fuse" on page 18.
This can only be repaired by an
authorized service agent*.
This can only be repaired by an
authorized service agent*.
Select a lower battery monitor setting.
Test the battery and charge it as needed.
* contact details above
Guarantee
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