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Frequently asked questions
General problems with the washer
Problem
The washing machine is
emitting an odor.
The washer shakes dur-
ing the spin cycle.
The laundry has not
been spun properly and
the laundry is still wet.
There are unusual
sounds coming from
the drain pump.
The display shows a
foreign language.
68
Possible cause and solution
The Sanitize info was not observed. When washing, a
wash program using a temperature above 60°C
(140°F) has not been run for a long time.
Run the Clean Machine program using a universal
powder detergent.
The washing machine is cleaned which prevents
bacteria and odor buildup.
The door and detergent dispenser drawer were
closed after washing.
Leave the door and the detergent dispenser
drawer slightly open to allow them to dry.
The four feet are not resting evenly on the floor.
Level the machine (see "Leveling the washer").
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Wash large and small items together in order to
achieve a more even load distribution.
There is no fault!
Lapping sounds at the beginning and end of the
drain process are normal.
The display language was adjusted.
Select the display language. See "Setting the
display language".
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