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warranty & service
TROUBLESHOOTING
PROBLEM
What should I do if the oven
doesn't heat up?
What should I do if, even
though the oven function and
temperature have been set, the
oven does not heat up?
What should I do if an error
code appears and the oven
does not heat up?
What should I do if the time
display is blinking?
What should I do if the oven
light doesn't illuminate?
What should I do if the oven's
fan is running without having
been set?
ERROR AND SAFETY CODES
CODE
PROBLEM
An error of the oven may cause low
performance and problems in safety.
Stop using the oven immediately.
SAFETY SHUTOFF
Oven has continued operating at set
temperature for prolonged time.
If you did not select an appropriate
temperature for the mode.
1) * refers to all numbers or characters.
14_warranty & service
NV6312DGSSR_EE_DG68-00447T_EN.indd 14
SOLUTION
• The oven may not be switched on. Switch the oven on.
• The clock may not be set. Set the clock (see section
"Time Setting").
• Check to see if the required settings have been applied.
• A household fuse may have blown or a circuit breaker
may have tripped. Replace the fuses or reset the circuit.
If this happens repeatedly, call an authorised electrician.
• There may be problems with the internal electrical
connections. Call your local service centre.
• There is a fault in the internal electrical circuit connection.
Call your local service centre.
• There was a power failure. Set the clock (see section
"Time Setting").
• The oven light is faulty. Replace the oven light bulb (see
section "Bulb Exchange").
• Following use, the oven's fan runs until the oven has
cooled down. Call your local service centre if the fan
continues to run after the oven has cooled down.
SOLUTION
Call local SAMSUNG service centre.
Turn oven off and remove food.
Allow oven to cool before using again.
Select the correct temperature for the
mode.
2012-07-24
1:52:41
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