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3) Find Device Manager
If we still meet the failed connect to computer issues, please kindly contact to us
support-us@evistr.com
We will help soon.
1) No Voice Recordings
If there is no voice recordings, or you have deleted all recordings in your voice recorder, when you
open your voice recorder, you will see " no voice recordings" or "no songs" on the screen. Don't
worry, you could just go ahead to press REC or M (menu)
2) How to Close Record Light
Go to record setting -> Record led -> select close, so when recording, the record light will not light up
or flash
3) Format Error
Format Error, this usually happens from 3 aspect:
A. During recording, directly push down the POWER BUTTON to OFF position, that will cause file
damage, before switch off your voice recorder, you need to press STOP save the recordings first
B. The recordings time length is less than 5 seconds, like ZERO second recordings file
C. Computer do not support the .wav file. The recordings were saved as .wav format. For WINDOWS
10 or MAC user may encounter with this issue. Don't worry
You could download the free MplayerX / VLC Media Player to solve this issue
http://mplayerx.org/
EVISTR VOICE RECORDER
4) Click right mouse button, enable the recorder
device / or scan update hard drive changes to
help you find the recorder drive
CHAPTER FIVE
TROUBLE SHOOTING
Page - 20 - of -25 -
support-us@evistr.com
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