Samsung WW95N6 Series User Manual page 56

Troubleshooting
Problem
Load is wet at the
end of a cycle.
Leaks water.
Has odours.
No bubbles are seen
(Bubbleshot models
only).
Can I open the Add
Door at any time?
The auto dispenser
indicators blink.
(applicable models
only)
If a problem persists, contact a local Samsung service centre.
56 English
WW95N64FRPW_DC68-03963R_EN.indd 56
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
• The Add Door can be opened only when the
appears. However, it does not open in the following cases:
- When the boiling or drying process is running and the
internal temperature becomes high
- If you set the Child Lock for safety reasons
- When the drum wash or drum drying cycle is running that
does not involve additional laundry
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure
it's closed properly.
• This may happen if liquid detergent has hardened inside the
detergent compartment.
- Clean and unclog the detergent compartment.
Action
indicator
2018/11/9 15:12:24