Samsung WW95N5 Series User Manual
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Samsung WW95N5 Series User Manual

Samsung WW95N5 Series User Manual

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Washing Machine
User manual
WW95N5*****
WW95N54F5PW_DC68-04104B_EN.indd 1
2020/3/10 16:21:23

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Summary of Contents for Samsung WW95N5 Series

  • Page 1 Washing Machine User manual WW95N5***** WW95N54F5PW_DC68-04104B_EN.indd 1 2020/3/10 16:21:23...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation ENVIRONMENT Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Special features Settings...
  • Page 3 Specifications Fabric care chart Protecting the environment Specification sheet English 3 WW95N54F5PW_DC68-04104B_EN.indd 3 2020/3/10 16:21:23...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machines many features and benefits.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it.
  • Page 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets.
  • Page 7 Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord into a wall socket that meets local electrical specifications.
  • Page 8 Safety information Do not install this appliance in a location exposed to low temperatures. • Frost may cause the tubes to burst. Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer.
  • Page 9 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.
  • Page 10 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. • This may result in burns or injury. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
  • Page 13 Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices. • This may result in problems with the washing machine.

  • Page 14: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 15 Spanner Bolt caps Hose guide Cold water hose Cap Fixer Liquid detergent guide NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Liquid detergent guide: Applicable models only. English 15 WW95N54F5PW_DC68-04104B_EN.indd 15 2020/3/10 16:21:25...

  • Page 16: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 17 Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced loads.

  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts.
  • Page 19 2. Using the supplied spanner, loosen all the shipping bolts by turning them counterclockwise. NOTE You must keep the shipping bolts for future use. 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). English 19 WW95N54F5PW_DC68-04104B_EN.indd 19 2020/3/10 16:21:27...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 22 Installation 3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.

  • Page 25: Environment

    In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) CAUTION Do not put the drain hose in places of stagnant water or ponding.

  • Page 26: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End (or Temp. and Delay End) simultaneously for 3 seconds to enter Calibration mode.
  • Page 27 STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • If pants or jacket zippers are open while washing, the drum may be damaged.
  • Page 28 Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. NOTE • Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area.

  • Page 29: Detergent Drawer Guidelines

    Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the middle compartment for fabric softeners, and the right compartment for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 30 Before you start To apply washing agents to the manual dispenser 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main- wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page <30>. 3.
  • Page 31 CAUTION • Do not apply powder detergent to the liquid detergent container. • Concentrated fabric softener must be diluted with water before applied. • Do not apply main-wash detergent to softener compartment. To use liquid detergent manually (applicable models only) First insert the provided liquid detergent container in the main-wash...

  • Page 32: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. For buttons and icons, refer to the corresponding page.. Press to change the water temperature for the current cycle.
  • Page 33 Press to activate/deactivate the Bubble Soak function. This function helps remove a wide variety of stubborn stains. • Bubble Soak helps remove a variety of stubborn stains. • With Bubble Soak selected, laundry is thoroughly soaked in Bubble Soak water bubbles for effective washing. • Bubble Soak is available with and adds up to 30 minutes to these cycles: COTTON, SYNTHETICS, DAILY WASH, HYGIENE STEAM and BEDDING.

  • Page 34: Simple Steps To Start

    Operations Simple steps to start 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.

  • Page 35: Cycle Overview

    Cycle overview Standard cycles Max load Cycle Description (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 36 Operations Max load Cycle Description (kg) For lightly soiled items in less than 2.0 kg that you want to wash quickly. • Use less than 20 g of detergent. Using more than 20 g of detergent may leave detergent residue. 15’...
  • Page 37 Options Option Description • This will add a preliminary washing cycle before the main Pre Wash wash cycle. • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal. Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minutes) to 24 hours (in 1 hour increments).

  • Page 38: Special Features

    Operations Special features AddWash When the AddWash indicator turns on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause to stop operation. 2.
  • Page 39 CAUTION • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause (Hold to Start).

  • Page 40: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child Lock You can turn on or off the sound from the locks all buttons except for Power. washing machine. However, the other sounds To activate Child Lock stay active. • To set the Child Lock function, hold down • To mute the sound, hold down Rinse and Temp.

  • Page 41: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. DRUM CLEAN Perform this cycle regularly to clean the drum and to remove bacteria from it. This cycle also removes accumulated dirt from the rubber door gasket. 1.

  • Page 42: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera operation. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

  • Page 43: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.

  • Page 44: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 45 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 46 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 47 Detergent Drawer 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the liquid detergent container to the drawer.

  • Page 48: Maintenance

    Maintenance Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.

  • Page 49: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. • Press and hold Start/Pause (Hold to Start) to start the washing machine.
  • Page 50 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. • Make sure the washing machine is not contacting any other Excessive vibrations object.
  • Page 51 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot apply • Make sure the remaining amount of detergent and fabric additional detergent.
  • Page 52 (applicable models • This may happen if liquid detergent has hardened inside the only) detergent compartment. - Clean and unclog the detergent compartment. If a problem persists, contact a local Samsung service centre. 52 English WW95N54F5PW_DC68-04104B_EN.indd 52 2020/3/10 16:21:36...

  • Page 53: Information Codes

    Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not supplied. • Make sure the water taps are open. •...
  • Page 54 Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor. •...
  • Page 55 If you press the Add Door by mistake, press the Add Door again to close it properly. Then, press Start/Pause to resume operation. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 55 WW95N54F5PW_DC68-04104B_EN.indd 55...
  • Page 56 Specifications Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
  • Page 57 Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 58 Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW95N54**** Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight 77 kg Wash and spin capacity 9.5 kg...
  • Page 59 600 mm 850 mm 600 mm 680 mm 1115 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes. English 59 WW95N54F5PW_DC68-04104B_EN.indd 59 2020/3/10 16:21:40...
  • Page 60 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-04104B-00 WW95N54F5PW_DC68-04104B_EN.indd 60 2020/3/10 16:21:40...

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