Issue
Potential cause
Sound is distorted,
Is the battery dead?
spluttering or weak?
Is the battery dirty?
Is the receiver wire broken or the earmold
clogged?
Is there moisture in your hearing aid?
Battery drains very
Did you leave your hearing aid on for long
quickly.
periods of time?
Is the battery old?
Potential solution
Replace with a new battery.
Clean it or replace it with a new one.
Consult your hearing care professional.
Use a desiccant (drying kit).
Always turn off your hearing aids when you
are not using them, e.g. during the night.
Check the battery packaging.
Troubleshooting
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