Jabra ENHANCE SELECT 100 Rx User Manual
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Jabra ENHANCE SELECT 100 Rx User Manual

Jabra ENHANCE SELECT 100 Rx User Manual

Receiver-in-ear hearing aids
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ENHANCE SELECT 100 Rx
User guide
Receiver-In-Ear hearing aids
Life is richer when you can hear it.
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Summary of Contents for Jabra ENHANCE SELECT 100 Rx

  • Page 1 ENHANCE SELECT 100 Rx User guide Receiver-In-Ear hearing aids Life is richer when you can hear it. ™...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Rechargeable Dome/ earmold Closed dome Open dome Power dome £ Tulip dome £ RIE earmold type £ Small £ Small £ Small £...

  • Page 3: Fda Warnings And Cautions (Us Only)

    FDA warnings and cautions (US only) WARNING: People younger than 18 should go to a doctor before using this People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
  • Page 4 • Hearing loss or ringing (tinnitus) only in one ear or noticeable difference in hearing between ears • Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz. Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
  • Page 5 You might need medical help if a piece gets stuck in your ear If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly seriously.
  • Page 6 Hearing loss in people younger than 18 • People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may have different needs than adults. • The doctor will identify and treat medical conditions as appropriate. •...

  • Page 7: Table Of Contents

    Table of Contents FDA warnings and cautions (US only) Introduction Your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Using a telephone Advanced options Wireless accessories Cleaning and caring for your hearing aids General warnings and precautions...

  • Page 8: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 9: Your Hearing Aid

    Your hearing aid 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. LED (green light) 6. Microphone inlets 7. Left/right indicator 8. Serial number and model Your hearing aid...
  • Page 10 Domes and earmolds Tulip dome Closed dome Open dome Power dome Custom earmold The closed, open, and power domes are available in different sizes. Tulip domes are one size. Domes are all light gray. NOTE: Only use domes supplied by the manufacturer. Your hearing aid...

  • Page 11: Preparing Your Hearing Aids For Use

    Preparing your hearing aids for use Charging the hearing aids NOTE: We recommend that you charge your hearing aids fully before using them. WARNING: Refer to the user guide for your hearing aid charger for a full instruction on how to use it. Battery warnings •...
  • Page 12 • Battery leakage can cause chemical burns. If you get exposed to battery leakage material, rinse immediately with warm water. If you get chemical burns, redness, or skin irritation from battery leakage, seek medical attention. • Batteries are harmful for the environment. Therefore, never try to burn them. Dispose of your used batteries according to your country’s regulations or return them to your hearing care professional.
  • Page 13 Low battery alert when paired with wireless accessories (optional) NOTE: • Your batteries will run out faster when you use wireless functions like streaming from your mobile device or from your TV with our TV streamer. As the battery power declines, the wireless functions stop working.

  • Page 14: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. Left hearing aid Right hearing aid You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right...
  • Page 15 Inserting the receiver dome into your ear If your hearing aids have domes, follow these instructions: 1. Hang the hearing aid over the 2. Hold the receiver wire where it 3. Push the dome far enough into top of your ear. bends and gently place/push your ear canal so that the wire the receiver dome into your ear...
  • Page 16 NOTE: • If your hearing care professional has provided you with a sport lock next to the dome, ensure you place the sport lock into the indentation above your earlobe. • To avoid whistling, ensure that the wire and dome fit correctly into your ear. If you continue to experience whistling, check the troubleshooting guide for other possible reasons and solutions.
  • Page 17 Inserting earmolds into your ears If your hearing aids have earmolds, follow these instructions: 1. Hold the earmold between 2. Slide the earmold into your ear with a 3. Place the hearing aid behind your thumb and index finger gentle, twisting movement. Move the your ear and ensure it is secure.

  • Page 18: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears Removing receiver domes from your ears If your hearing aids have domes, follow these instructions: 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the dome out of your ear canal.
  • Page 19 Removing earmolds from your ears If your hearing aids have earmolds, follow these instructions: 1. Lift the hearing aid from behind your 2. Using your thumb and index finger, gently pull the earmold (not ear. Let it hang beside your ear the hearing aid or the wire) loose from your ear.

  • Page 20: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off 1. To turn on: Press and hold the button for 5 seconds 2. To turn off: Press and hold the button for 5 seconds These are described elsewhere in this manual. When the hearing aid turns on, the green LED lights up.
  • Page 21 accessory programs. • Short press the button (beep) to switch between programs. You will then hear one or more beeps. The number of beeps indicates which program you have selected. • Press and hold for 1 second (short melody) until streaming begins. If your hearing aids have been paired with more than one wireless device, pressing for one more second will switch to the next device.
  • Page 22 If necessary, your hearing care professional can change the default settings for the button and fill in the following table with your new settings: Action Default setting New setting New setting Short press Change program 1 sec press Activates streaming NOTE: •...

  • Page 23: Using A Telephone

    Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 24 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 28.
  • Page 25 • Keep magnets out of reach of pets, children, and mentally disabled persons. • The Phone Now magnet may affect sensitive medical devices/electronic systems. Seek advice from the manufacturers regarding appropriate safety measures when using the Phone Now solution near the sensitive device/equipment (pacemakers and defibrillators) in question.
  • Page 26 Placing the Phone Now magnet Place the magnet on your telephone receiver as follows: 1. Clean the surface thoroughly. Use a 2. Remove the foil from the 3. Place the magnet on the recommended cleaning agent. magnet. phone. CAUTION: • If you experience frequent signal loss or noise during calls, move the Phone Now magnet to another place on the telephone receiver.
  • Page 27 NOTE: • You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and a good hearing experience on the telephone. • If your hearing aids have the Comfort Phone functionality enabled, the hearing aid on the non-phone ear automatically attenuates.

  • Page 28: Advanced Options

    Advanced options Using your hearing aids with iPhone, iPad, and iPod touch (optional) The advanced models of our hearing aids are Made for iPhone®, iPad® , and iPod touch®, which allow for direct audio streaming and control from these devices. Streaming from an Android™...
  • Page 29 NOTE: • For assistance with pairing and using these products with your hearing aid, contact your hearing care professional or visit our support site. • If your Bluetooth® enabled Android smartphone does not stream directly to your hearing aids, you can use our Phone Clip+ for streaming capabilities.
  • Page 30 This service only works if your mobile device is connected to the internet. Your hearing care professional will provide information regarding this option, and how it works with the Smartphone app. For optimum performance, make sure the hearing aids are connected to the Smartphone app and placed close to the iPhone, iPad, iPod touch, or the Android smartphone before applying the changes.
  • Page 31 3. Your hearing aid will double-flash four times. If you are wearing your hearing aids at the time, you will hear double tones ( ) for about 10 seconds, meaning the hearing aid is now in Flight Mode. Activating wireless communication (exit Flight Mode) 1.

  • Page 32: Wireless Accessories

    Wireless accessories Our wireless eco-system features a comprehensive range of seamlessly integrated wireless accessories. These let you stream high quality stereo sound and speech directly to your hearing aids. Available wireless accessories and their features • A TV streamer streams audio from a TV and most other audio sources to your hearing aids at a volume that suits you.

  • Page 33: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Wipe the hearing aids with a soft cloth after use to remove grease or moisture. 3.
  • Page 34 Cleaning tools 1. Soft cloth. 2. Brush for cleaning. Use the brush on all surfaces and orifices. Also use your brush for daily cleaning and battery handling. 3. Wire loop. Use the wire loop to clean the earmold. If the microphone inlets are clogged, gently brush across the microphone inlets with the brush.
  • Page 35 NOTE: The wire loop is only intended for earmolds. Changing your hearing aid domes We recommend that your hearing care professional shows you how to change domes. You should change your domes every 3 months or more often according to the advice of your hearing care professional. NOTE: •...
  • Page 36 Open, closed, and power domes The illustrations show an open dome, but the procedure is the same for all other domes. Follow these instructions to replace your domes. 1. Remove the used dome by pulling it off the receiver and then 2.
  • Page 37 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by 2. Push the largest petal back, then pulling it off the receiver and press the tulip dome over the then discard it. This may require ribbed end of the receiver.
  • Page 38 3. Check that the tulip dome is 4. Push the larger petal toward the This illustration shows a correctly securely mounted by verifying receiver. mounted tulip dome. Ensure the that the collar completely covers large petal is outside the small the ribbed end of the receiver.
  • Page 39 Changing the wax filter The wax filter is located at the inward end of the receiver or custom earmold. The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. Consult your hearing care professional for advice on how often you need to change them.
  • Page 40 Removing the old wax filter 1. Remove the dome from the receiver. 2. Open the wax filter case and take out one of the tools. Each tool has a small hook (removal tip) in one end and a new wax filter in the other.
  • Page 41 Inserting the new wax filter 1. Insert the other end of the tool 2. Gently press the replacement 3. Pull the tool straight out. Your into the sound outlet (the end straight into the sound outlet new wax filter will remain in with the replacement filter).

  • Page 42: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 43 9. A power hearing aid can produce very loud sound to compensate for a severe or profound hearing loss. Therefore, there is risk of further impairing the remaining hearing. NOTE: For use of wireless functionality, only use supported wireless accessories. For further guidance regarding pairing etc., please refer to the user’s guide for the relevant wireless accessory.
  • Page 44 • For 3 minutes after being turned on, your hearing aid is open to connections. Do not restart your hearing aid if requested by someone you don’t trust as this may compromise the safety of your device. • If your device plays the pairing sound at an unexpected time, this could indicate someone has gained access to your device.

  • Page 45: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback or Is your earmold or dome inserted correctly Put it back in. "whistling" in your ear? Is the volume very loud? Reduce the volume. Is the receiver wire broken or the earmold Visit your hearing care professional. clogged? Are you holding an object (e.g., a hat or a Move your hand away to create more...
  • Page 46 Issue Potential cause Potential solution Battery drains very Did you leave your hearing aid on for long Always turn off your hearing aids when you quickly. periods of time? are not using them, or place them in the charger for charging. Your batteries will run out faster when you use wireless functions like streaming from your mobile device or from your TV with our...
  • Page 47 Question Answer Can I damage a battery by incorrect use? Only if you expose it to extreme temperatures or excessive physical force Is it required to remove the hearing aids when fully charged? Can I interrupt the charging of the hearing aids and the hearing aid charger? Should I use up all battery power before charging again?
  • Page 48 Question Answer charge immediately. Charging must take place between 0 °C (32 °F) and 40 °C (104 °F) Can I charge at high temperatures? The operating temperature range for the charger and the hearing aids is 0 °C (+32 °F) to +40 °C (+104 °F) Troubleshooting...

  • Page 49: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 50 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). Non-clinical testing (US only) The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below: •...
  • Page 51 Clinical data (US only) The devices have been evaluated clinically through equivalence, and the devices have been compared to equivalent devices and similar devices on the market with similar intended purpose, e.g., to compensate for hearing impairment by amplifying and transmitting sound to the ear. Based on technical and clinical data presented for the device in question, the equivalent predecessor and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims.
  • Page 52 Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 53 The products are in compliance with the following regulatory requirements: • In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • GN Hearing A/S hereby declares that the radio equipment types LXR45 are in compliance with Directive 2014/53/EU.
  • Page 54 Hearing aid variants Mini Receiver In-the-Ear (RIE) hearing aids of type LXR45 with FCC ID X26LXR45, IC number 6941C-LXR45, are available in the following variants: XZ461-C, XZ361-C, Nominal RF output power transmitted is: +0.82 dBm Regulatory information...
  • Page 55 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle Date of manufacture. your hearing aid better. Follow instructions for use.

  • Page 56: Technical Specifications

    Technical specifications RIE - LP receiver Models: XZ461-C, XZ361-C, Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain...
  • Page 57 RIE — LP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) Battery current drain, LP (Battery type Rechargeable) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - LP Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 58 RIE - MP receiver Models: XZ461-C, XZ361-C, Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 59 RIE — MP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) Battery current drain, MP (Battery type Rechargeable) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - MP Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 60 RIE - HP receiver Models: XZ461-C, XZ361-C, Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 61 RIE — HP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) Battery current drain, HP (Battery type Rechargeable) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - HP Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 62 RIE - UP receiver Models: XZ461-C, XZ361-C, Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 63 RIE — UP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) Battery current drain, UP (Battery type Rechargeable) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - UP Ref.Test Gain @ 2 kHz 2cc coupler...

  • Page 64: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 65 © 2023 GN Hearing A/S. All rights reserved. Jabra is a trademark of GN Audio A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 66 Notes Additional information...
  • Page 67 Notes Additional information...
  • Page 68 Manufacturer according to EU Medical Manufacturer according to FDA: Device Directive 93/42/EEC: GN Hearing A/S GN Hearing Care Corporation Lautrupbjerg 7 8001 E Bloomington Freeway DK-2750 Ballerup Bloomington, MN 55420 Denmark 1-888-735-4327 Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer GN Hearing A/S and the competent authority of the EU Member State in which the user and/or patient is established.

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