Jabra Enhance Select 50R User Manual
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Jabra Enhance Select 50R User Manual

Jabra Enhance Select 50R User Manual

Receiver-in-ear hearing aids
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ENHANCE SELECT 50
User guide
Receiver-In-Ear hearing aids
Life is richer when you can hear it.
™

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Summary of Contents for Jabra Enhance Select 50R

  • Page 1 ENHANCE SELECT 50 User guide Receiver-In-Ear hearing aids Life is richer when you can hear it. ™...

  • Page 2: Fda Warnings And Cautions

    FDA warnings and cautions WARNING: If you are younger than 18, do not use this You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the-counter (OTC) hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 3 • You have worse hearing in one ear • You hear ringing or buzzing in only one ear. This hearing aid should not cause pain when inserting it Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instructions.
  • Page 4 NOTE: If you remain concerned, consult a professional • If you try this device and continue to struggle with or remain concerned about your hearing, you should consult with a hearing healthcare professional. What you might expect when you start using your hearing aid •...

  • Page 5: Table Of Contents

    Table of Contents FDA warnings and cautions Introduction What is in the box? Your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Ensuring a proper fit of your hearing aid Removing your hearing aids from your ears Using your hearing aids Using a telephone Advanced options...

  • Page 7: Introduction

    Introduction Thank you for choosing Jabra Enhance hearing aids. We recommend that you use your hearing aids every day. NOTE: • Read this booklet carefully BEFORE using your hearing aids. • Visit jabraenhance.com/start to learn how to wear your hearing aids, pair them to your mobile device and download the Jabra Enhance Select app.
  • Page 8 Symbols WARNING: Points out a situation Legal manufacturer. that could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. Date of manufacture. NOTE: Advice and tips. Follow instructions for use. (Logo Unique Device Identification. in blue) Equipment includes an RF transmitter.

  • Page 9: What Is In The Box

    • An App (Getting Started) Guide with instructions for downloading and connecting to the Jabra Enhance Select app • This user guide. If anything is missing, please contact customer support at Jabra Enhance. See the back page for contact information.

  • Page 10: Your Hearing Aid

    Your hearing aid Zinc-Air battery model (61) 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. Microphone inlets 6. Battery compartment 7. Model and serial number (in the battery compartment)
  • Page 11 Replacement parts and optional extras Contact Jabra Enhance for further information and ordering. See the back page for contact information. Domes Tulip dome Closed dome Open dome Tulip domes are one size. Closed and open domes are available in different sizes.
  • Page 12 Sport lock (optional) The sport lock helps keep your hearing aids in place when you are physically active. See "Mounting a sport lock on the receiver", page 43 for instruction on how to mount the sport lock on the receiver.

  • Page 13: Preparing Your Hearing Aids For Use

    Preparing your hearing aids for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: • Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual or mental health challenges.
  • Page 14 NOTE: • Always use new zinc-air batteries that have a minimum remaining shelf life of one year. • To save battery power, turn off your hearing aids when they are not in use. Inserting the battery into your hearing aid Your hearing aids use type 312 batteries.
  • Page 15 • At night, turn off the hearing aids. Open the battery door completely to allow moisture to evaporate and prolong the hearing aids’ life span. Low battery alert When the batteries are low on power, the volume in your hearing aids will momentarily reduce and a melody will play every 15 minutes until there is no more power - then your hearing aids will turn off.
  • Page 16 Battery level Signal Hearing aid Streaming Remote control Fully charged 4 even tones Depleted 3 even tones and 1 longer tone These will work again when you insert a new battery.

  • Page 17: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. Left hearing aid (blue marking) Right hearing aid (red marking) When you place your left and right hearing aid side by side (as shown), the receivers should turn inwards.
  • Page 18 Inserting the receiver dome into your ear 1. Hang the hearing aid over the 2. Hold the receiver wire where it 3. Push the dome far enough into top of your ear. bends and gently place/push your ear canal so that the the receiver dome into your ear receiver wire rests against your canal.

  • Page 19: Ensuring A Proper Fit Of Your Hearing Aid

    (the part of your ear just outside the ear canal). NOTE: Sport locks may become stiff, brittle, or discolored over time and need replacement. Contact Jabra Enhance for further information and ordering. See the back page for contact information. Ensuring a proper fit of your hearing aid To check if the hearing aid is placed correctly: •...
  • Page 20 (See page 33 for dome replacement). A different receiver length may also be needed. (See "Replacing the receivers", page 40). • If you are still unable to receive an appropriate fit, contact Jabra Enhance. See the back page for contact information.

  • Page 21: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and index finger where it bends and pull the dome out of your ear canal.

  • Page 22: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. Your hearing aids always start in program 1 at the pre-set volume. To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail).
  • Page 23 To get back to the default listening program, keep scrolling, or turn your hearing aids off and on again. NOTE: If you have two hearing aids with synchronization enabled, changing the program on one hearing aid automatically applies the change to the second hearing aid as well. Streaming You can activate streaming from the Jabra Enhance Select app.

  • Page 24: Using A Telephone

    Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.

  • Page 25: Advanced Options

    Controlling your hearing aids with the mobile device app The Jabra Enhance Select app lets you control your hearing aids right from your mobile device. For example, you can choose different listening programs based on your current environment. It will also enable you to receive important updates for your hearing aids, and your hearing professional can fine-tune your settings for you through the app.
  • Page 26 Install updates to keep the app working correctly. • To get step-by-step instructions on how to connect your hearing aids with the Jabra Enhance Select app, refer to the printed "Get Connected" guide that came with your box. Online Services (optional) If you have signed up to use Online Services available with your hearing aids, you can allow your hearing aids to be adjusted remotely.
  • Page 27 For optimum performance, make sure the hearing aids are connected to the Jabra Enhance Select app and placed close to the iPhone, iPad, iPod touch, or the Android smartphone before applying the changes. NOTE: Your hearing aids shut down during the installation and update process.
  • Page 28 NOTE: It is important to wait an additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any reason. Flight mode will resume if you open and close the battery compartment during this 15 second window.

  • Page 29: Wireless Accessories

    FM receiver, and a mini-jack input for wired streaming of audio from a computer or music player. Accessing wireless accessories You can activate streaming from the Jabra Enhance Select app. NOTE: •...

  • Page 30: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. • Keep your hearing aids dry and clean. • Open the battery door to dry your hearing aids when you are not wearing them. •...
  • Page 31 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 32 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid or the protective coating will be damaged.
  • Page 33 Incorrect dome replacement can result in a dome being left in your ear when you remove your hearing aid. • If you don't feel confident performing this task, please contact Jabra Enhance support. See the back page for contact information. CAUTION: •...
  • Page 34 Standard domes The illustrations show an open dome, but the procedure is the same for closed domes. Follow these instructions to replace your domes. 1. Remove the used dome by pulling it off the receiver and 2. Push the new dome over the ribbed then discard it.
  • Page 35 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by pulling it 2. Push the largest petal back, then off the receiver and then discard it. press the tulip dome over the This may require a bit of force. ribbed end of the receiver.
  • Page 36 3. Check that the tulip dome is 4. Push the larger petal toward the This illustration shows a securely mounted by verifying that receiver. correctly mounted tulip the collar completely covers the dome. Ensure the large ribbed end of the receiver. petal is outside the small petal.
  • Page 37 Changing the wax filter The wax filter is located at the inward end of the receiver. The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. It will depend on how much wax your ears produce. You will need your box of wax filter tools.
  • Page 38 Removing the old wax filter 1. Remove the dome from the receiver. 2. Open the wax filter case and take out one of the tools. Each tool has a small hook (removal tip) in one end and a new wax filter in the other.
  • Page 39 Re-attach your dome or a the sound outlet. replacement dome. NOTE: If you don't feel confident performing this task, please contact Jabra Enhance support. See the back page for contact information. CAUTION: Only use original consumables from the manufacturer (e.g., domes and wax filters).
  • Page 40 Replacing the receivers If you are unable to achieve an appropriate fit of the receiver to your ear, you may need another length of receiver wire. Contact Jabra Enhance for further information and ordering. See the back page for contact information.
  • Page 41 Replace the receiver When you have received the new receivers, follow this procedure to replace them: 1. Use the receiver removal tool from 2. Tilt the receiver tool downwards 3. Pull the receiver away from your box. Start removing the until the lock release disengages the body of the hearing aid.
  • Page 42 NOTE: • If you don't feel confident performing this task, please contact Jabra Enhance support. See the back page for contact information.
  • Page 43 4. Ensure the sport lock is fully seated on the receiver. 5. The sport lock is now attached and ready. NOTE: If you don't feel confident performing this task, please contact Jabra Enhance support. See the back page for contact information.
  • Page 44 Storing your hearing aids 2. When they are not being worn, keep your hearing aids dry by leaving the battery doors open. 1. The best storage for your hearing aids is the case they came in. WARNING: • Never put a hearing aid battery in your mouth. •...

  • Page 45: General Warnings And Cautions

    General warnings and cautions WARNING: • See also "FDA warnings and cautions", page 2. • Keep hearing aids away from pets, children and people with cognitive, intellectual or mental health challenges. • Never leave children, or people with cognitive, intellectual, or mental health challenges unsupervised while using their hearing aids.
  • Page 46 • Use only original consumables from the manufacturer (e.g., wax guards). • Use only accessories intended for use with your hearing aids. Contact Jabra Enhance for further information and ordering. • Do not try to modify the shape of your hearing aid or accessories. This can cause skin reactions or sharp edges leading to scratches or sores.

  • Page 47: Cyber Security

    Cyber security Failing to follow these precautions can compromise the information security of your hearing aid and potentially cause hearing loss or tinnitus. CAUTION: • Only connect your hearing aid to a trusted computer or mobile device, or one used by a hearing care professional.

  • Page 48: Troubleshooting

    Is the receiver inserted correctly in the ear, See "Inserting the receiver dome into your doesn't fit and is the receiver wire length correct? ear", page 18, or contact Jabra Enhance. comfortably See the back page for contact information. Feedback or Is your dome inserted correctly in your Put it back in.
  • Page 49 Is the battery still good? Replace with a new battery. Is the receiver wire broken? Contact Jabra Enhance for a replacement. Does the hearing aid need cleaning, or is Clean your hearing aids and change your the wax filter clogged? wax filters.
  • Page 50 Issue Potential cause Potential solution Battery drains very Did you leave your hearing aid on for long Always turn off your hearing aid when you quickly. periods of time? are not using it, e.g. at night. Your batteries will run out faster when you use wireless functions like streaming from your smart device or from your TV with our TV streamer.

  • Page 51: Regulatory Information

    The warranty period of hearing aids is designated on your warranty card, which is provided by Jabra Enhance. For full details, visit jabraenhance.com/terms-and-conditions.
  • Page 52 During use During normal operation the temperature should not exceed the limit values of 0 °C (+32 °F) to +45 °C (+113 °F) at a relative humidity of 90%, non-condensing. An atmospheric pressure between 500 hPa and 1100 hPa is appropriate. NOTE: During use, your hearing aids may reach temperatures up to +43°C (+109°F). During transport or storage During transport or storage, the temperature should not exceed the limit values of -20°C (-4°F) to +60°C (+140°F) at a relative humidity of 90% RH, non-condensing (for a limited time).
  • Page 53 Non-clinical testing The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below: • Electrical safety testing is performed according to IEC 60601-1:2005 + A1:2012+A2:2020, IEC 60601-2- 66:2019, IEC 60601-1-11 Edition 2.0 2015-1, IEC 62133-2 Edition 1.0 2017- 02 and IEC 62368- 1:2018/COR1:2020.
  • Page 54 Based on technical and clinical data presented for the device in question, the equivalent predecessor and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims. The clinical data leaves no questions open regarding clinical performance and is for this reason deemed sufficient.
  • Page 55 – Increase the separation between the equipment and the receiver – Connect the equipment to an outlet or a circuit that is different from the one to which the receiver is connected – Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user's authority to operate the equipment.

  • Page 56: Technical Specifications

    Technical specifications RIE - MP receiver QC361 Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) Total harmonic distortion 500 Hz 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction...

  • Page 57: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 58 © 2023 GN Hearing A/S. All rights reserved. Jabra is a trademark of GN Audio A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 59 Notes...
  • Page 60 For support, please contact: GN Consumer Hearing Corporation dba Jabra Enhance 8001 E Bloomington Freeway Bloomington, MN 55420 (800) 854-2772 support@jabraenhance.com JabraEnhance.com...

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