Jabra ENHANCE SELECT 50 User Manual
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Jabra ENHANCE SELECT 50 User Manual

Jabra ENHANCE SELECT 50 User Manual

Receiver-in-ear hearing aids
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USER GUIDE
ENHANCE SELECT 50
Receiver-In-Ear hearing aids

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Summary of Contents for Jabra ENHANCE SELECT 50

  • Page 1 USER GUIDE ENHANCE SELECT 50 Receiver-In-Ear hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ 312 Dome/earmold Closed dome Open dome Power dome £ Tulip dome £ RIE earmold type £ Small £ Small £ Small £...

  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Using a telephone Advanced options Wireless accessories Cleaning and caring for your hearing aids General warnings and precautions Hearing aid expectations Troubleshooting...

  • Page 5: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 6: Your Hearing Aid

    Your hearing aid Zinc-Air battery model (61) 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. Microphone inlets 6. Battery compartment 7. Model and serial number (in the battery compartment) Your hearing aid...
  • Page 7 Domes and earmolds Tulip dome Closed dome Open dome Power dome Custom earmold The closed, open and power domes are available in different sizes. Tulip domes are one size. Domes are all light gray. NOTE: Only use domes supplied by the manufacturer. Your hearing aid...

  • Page 8: Preparing Your Hearing Aids For Use

    Preparing your hearing aids for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or mental health challenges.
  • Page 9 NOTE: • Always use new zinc-air batteries that have a minimum remaining shelf life of one year. • To save battery power, turn off your hearing aids when they are not in use. Inserting the battery into your hearing aid 3.
  • Page 10 • At night, turn off the hearing aids. Open the battery door completely to allow moisture to evaporate and prolong the hearing aids’ life span. Low battery warning When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes, until they are empty and turn off.
  • Page 11 Battery level Signal Hearing aid Streaming Remote control Fully charged 4 even tones Depleted 3 even tones and 1 longer tone These will work again when you insert a new battery. Preparing your hearing aids for use...

  • Page 12: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right indication: blue for left and red for right.
  • Page 13 Inserting the receiver dome into your ear If your hearing aids have domes, follow these instructions: 1. Hang the hearing aid over the 2. Hold the receiver wire where it 3. Push the dome far enough into top of your ear. bends and gently place/push your ear canal so that the wire the receiver dome into your ear...
  • Page 14 Sports lock If you lead an active life, your hearing aids may come loose. To avoid this situation, your hearing care professional can attach and adjust a sport lock to the receiver. To insert a hearing aid with a sport lock: 1.
  • Page 15 Inserting earmolds into your ears If your hearing aids have earmolds, follow these instructions: 1. Hold the earmold between 2. Slide the earmold into your ear with a 3. Place the hearing aid behind your thumb and index finger gentle, twisting movement. Move the your ear and ensure it is secure.

  • Page 16: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears Removing receiver domes from your ears If your hearing aids have domes, follow these instructions: 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the dome out of your ear canal.
  • Page 17 Removing earmolds from your ears If your hearing aids have earmolds, follow these instructions: 1. Lift the hearing aid from behind your 2. Using your thumb and index finger, gently pull the earmold (not ear. Let it hang beside your ear the hearing aid or the wire) loose from your ear.

  • Page 18: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. Your hearing aids always start in program 1 at the pre-set volume. To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail).
  • Page 19 The push button Your hearing aid has a push button. These buttons allow you to use a variety of listening programs. Each program is suitable for a different situation. Push button 1. Tap the program button to switch between programs 2.
  • Page 20 The push button is designed to change the volume or listening programs of the hearing aid, based on different ways it is pressed. If necessary, your hearing care professional can change the default settings for the push button and fill in the following table with your new settings: Button action Default setting...

  • Page 21: Using A Telephone

    Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 22 Phone Now (optional) If you place a magnet on the telephone receiver, your hearing aids will automatically switch the telephone program on when the receiver is close to your ear. When you remove the receiver from your ear, the hearing aids automatically return to the previous listening program.
  • Page 23 Placing the Phone Now magnet Place the magnet on your telephone receiver as follows: 1. Clean the surface thoroughly. Use a 2. Remove the foil from the 3. Place the magnet on the recommended cleaning agent. magnet. phone. CAUTION: • If you experience frequent signal loss or noise during calls, move the Phone Now magnet to another place on the telephone receiver.
  • Page 24 NOTE: • You may need to move the telephone receiver slightly to find the best position for a reliable Phone Now activation and a good hearing experience on the telephone. • If your hearing aids have enabled the Comfort Phone functionality, the hearing aid on the non-phone ear automatically attenuates.

  • Page 25: Advanced Options

    Advanced options Online Services and Live Assist (optional) Online Services If you have signed up to use Online Services available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional. All you need is a compatible mobile device with internet enabled.
  • Page 26 Live Assist This service also includes Live Assist. With this service you can get face-to-face assistance from your hearing care professional from home. Using your hearing aids with iPhone, iPad and iPod touch (optional) The advanced models of our hearing aids are Made for iPhone, iPad and iPod touch, which allow for direct audio streaming and control from these devices.
  • Page 27 NOTE: For assistance with pairing and using these products with your hearing aids, contact your hearing care professional. Using your hearing aid with smartphone apps (optional) The smartphone apps send and receive signals to and from the hearing aids via smartphones. •...
  • Page 28 CAUTION: When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated. Turning off wireless communication (enter Flight Mode) 1. Open and close the battery door on each hearing aid three times within 10 seconds. 2.

  • Page 29: Wireless Accessories

    Wireless accessories The wireless ecosystem features a comprehensive range of seamlessly integrated wireless accessories. This allows you to control and stream high-quality stereo sound and speech directly to your hearing aids. Please find the list of available wireless accessories below: •...

  • Page 30: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3.
  • Page 31 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 32 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid, the protective coating will be damaged.
  • Page 33 Open, closed and power domes The illustrations show an open dome, but the procedure is the same for all other domes. Follow these instructions to replace your domes. 1. Remove the used dome by pulling it off the receiver and 2.
  • Page 34 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by 2. Push the largest petal back, pulling it off the receiver and then press the tulip dome discard. This may require a over the ribbed end of the bit of force.
  • Page 35 3. Check that the tulip dome is 4. Push the larger petal toward This illustration shows a correctly mounted securely mounted by the receiver. tulip dome. Ensure the large petal is verifying that the collar outside the small petal. completely covers the ribbed end of the receiver.
  • Page 36 Changing the wax filter The wax filter is located at the inward end of the receiver or custom earmold. The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. Consult your hearing care professional for advice on how often you need to do this.
  • Page 37 Removing the old wax filter 1. Remove the dome from the receiver. 2. Open the wax filter case and take out one of the tools. Each tool has a small hook (removal tip) in one end and a new wax filter in the other.
  • Page 38 Inserting the new wax filter 1. Insert the other end of the tool 2. Gently press the replacement 3. Pull the tool straight out – your into the sound outlet (the end straight into the sound outlet new wax filter will remain in with the replacement filter).

  • Page 39: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 40 8. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 9. If a hearing aid is broken, do not use it. 10. A power hearing aid can produce very loud sound to compensate for a severe or profound hearing loss. There is therefore a risk of further impairing the remaining hearing.

  • Page 41: Hearing Aid Expectations

    Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to get full benefit from it.

  • Page 42: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback or Is your earmold or dome inserted correctly Re-insert it. "whistling" in your ear? Is the volume very loud? Reduce the volume. Is the receiver wire broken or the earmold Visit your hearing care professional. clogged? Are you holding an object (e.g.
  • Page 43 Issue Potential cause Potential solution Sound is distorted, Is the battery dead? Replace with a new battery. spluttering or weak? Is the battery dirty? Clean it or replace it with a new one. Is the receiver wire broken or the earmold Consult your hearing care professional.

  • Page 44: Warning To Hearing Aid Dispensers (Us Only)

    Warning to Hearing Aid Dispensers (US only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid, if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1.
  • Page 45 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing care professional, as appropriate, for a hearing aid evaluation. The audiologist or hearing care professional will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid.

  • Page 46: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 47 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). Regulatory information...
  • Page 48 Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 49 The products are in compliance with the following regulatory requirements: • In the US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to local country requirements for these areas. •...
  • Page 50 Symbols WARNING: Points out a situation that could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE:  Advice and tips on how to handle your hearing aid better. Equipment includes an RF transmitter. Follow instructions for use.

  • Page 51: Technical Specifications

    Technical specifications RIE - LP receiver XZ361 Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 52 RIE - MP receiver XZ361 Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction dB SPL 1/3 Octave Equivalent input noise, w/o Noise reduction 1600 Hz...
  • Page 53 RIE - HP receiver XZ361 Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction dB SPL...
  • Page 54 RIE - UP receiver XZ361 Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction dB SPL 1/3 Octave Equivalent input noise, w/o noise reduction 1600 Hz...

  • Page 55: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 56 © 2022 GN Hearing Care Corporation. All rights reserved. Jabra is a trademark of GN Audio A/S. Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 57 Notes Additional information...
  • Page 58 Notes Additional information...
  • Page 59 Notes Additional information...
  • Page 60 Manufacturer according to FDA: GN Hearing Care Corporation 8001 E Bloomington Freeway Bloomington, MN 55420 1-888-735-4327...

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