Warranty Information - Oki C942 Manual

Limited Warranty, US and
Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this C942
(hereinafter "the Product") to be free from defects in
material and workmanship and will remedy any such
defect according to the terms of this Limited Warranty.
Oki Data will repair (or at its option, replace) at no
charge, any defective component(s) of the Product for
three (3) years from the date of purchase except for
the printheads (LED imaging arrays), which are
warranted for a period of five (5) years from date of
purchase. This Limited Warranty extends to the
original purchaser only. This Limited Warranty does not
extend to consumable items.
On-Site Repair
Note: On-Site Repair is available in the United
States and Canada only. On-Site Repair does
not include the replacement or repair of
product consumables or supplies.
Oki Data will, for a period of three (3) years from the
date of original purchase, repair or replace (at Oki
Data's option) on-site at the original purchaser's
facility and without charge, any defective
component(s) of the product, provided that the
warranty service is performed by an Oki Data
authorized service provider. The printheads (LED
imaging arrays) have a 5-year parts only warranty
from date of original purchase. Following the first year
of warranty coverage, the printheads will be replaced
by an authorized Oki Data service provider at Oki
Data's then current labor rates.
Oki Data reserves the right to use new and/or
refurbished parts in the warranty repair process. If the
product or a component of the product is being
replaced, the replacement product or component will
be warranted for thirty (30) days or the remaining
warranty period of the replaced product, whichever is
longer.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone
number of a fully competent and responsible adult with
the authority to consent to the entry of the servicing
technician to the premises where the product is
located, and who will remain with the servicing
technician while the service work is performed. Any
and all dangerous conditions must be removed from
the site prior to and throughout the time a service
technician is present. The service technician may
refrain from entering the premises or continuing to
provide services at any site, if in the servicing
technician's reasonable judgement the site poses a risk
of physical harm or danger. If warranty services cannot
be performed or completed due to any of the foregoing
reasons the On-Site service option is null and void and
the product must be returned to an authorized Oki
Data service location for warranty repair service.
To make request or claim for service under this Limited
Warranty contact your local Oki Data authorized
service center or Oki Data at 1-800-OKI-DATA
(1-800-654-3282).
A written receipt for the product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this product must accompany any request or
claim for work to be performed under this Limited
Warranty.
This Limited Warranty shall not apply if the product has
been damaged due to abuse, misuse, misapplication,
accident, or as a result of service or modification by any
other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER
THAN THOSE ON THE FACE HEREOF AND
DESCRIBED ABOVE. NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND
THE RESPECTIVE WARRANTY PERIOD DESCRIBED
ABOVE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR
LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSS ARISING
FROM THE USE OF THIS PRODUCT. Some states do
not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion may not
apply to you.
Except for the warranty coverage referenced above,
NEITHER OKI DATA NOR ITS SUPPLIERS SHALL
HAVE ANY LIABILITY OR OBLIGATION TO
CUSTOMER OR ANY OTHER PERSON FOR ANY
CLAIM, LOSS, DAMAGE, OR EXPENSE CAUSED IN
WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, BY
THE INADEQUACY OF ANY PRODUCTS FOR ANY
PURPOSE, BY ANY DEFICIENCY OR DEFECT IN ANY
PRODUCTS (WHETHER OR NOT COVERED BY ANY
WARRANTY), BY THE USE OR PERFORMANCE OF
ANY PRODUCTS OR BY ANY FAILURE OR DELAY IN
OKI DATA'S PERFORMANCE HEREUNDER, OR FOR
ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE, HOWEVER CAUSED
INCLUDING, WITHOUT LIMITATION, PERSONAL
INJURY OR LOSS OF BUSINESS OR PROFIT,
WHETHER OR NOT CUSTOMER SHALL HAVE
INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Customer's exclusive remedy under these warranties is
limited, at OKI Data's election, to any one of (a) refund of
customer's purchase price, (b) repair by OKI Data or the
manufacturer of any products found to be defective, or
(c) replacement of any such product.
Except as specifically set forth in this paragraph, THERE
ARE NO REPRESENTATIONS OR WARRANTIES OF
ANY KIND BY OKI DATA OR ANY AGENT OR
EMPLOYEE THEREOF, EXPRESS OR IMPLIED, AS
TO THE CONDITION OR PERFORMANCE OF ANY
PRODUCTS, THEIR MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE, OR
OTHERWISE.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the dealer from whom the product was
purchased, by contacting Oki Data directly at
1-800-654-3282 (1-800-OKI-DATA) or by contacting one
4 - English