Oki C9800 GA User Manual
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Oki C9800 GA User Manual

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C9800
USER'S GUIDE
C9800hdn/C9800hdtn/C9800 GA
C9000

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Summary of Contents for Oki C9800 GA

  • Page 1 C9800 USER’S GUIDE C9800hdn/C9800hdtn/C9800 GA C9000...

  • Page 2: Ontents Preface

    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKI assumes no responsibility for the results of errors beyond its control. OKI also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3 C9800 User’s Guide> 3...

  • Page 4: Notes, Cautions And Warnings

    OTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury. C9800 User’s Guide>...

  • Page 5: Safety Warnings

    AFETY WARNINGS This product has been carefully designed to give years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions that should be taken to avoid injury or damage, therefore please be careful to read and understand the safety warnings on the following pages before operating the product.
  • Page 6 WARNING! Keep this product away from direct heat sources such as radiators and out of direct sunlight to prevent any risk of overheating. The power supply required for this product is 220 - 240 VAC, 50/60 Hz. Refer to your product's rating label for full power rating details.
  • Page 7 WARNING! If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is less than the maximum rating of the extension cable, power strip or wall outlet. Otherwise fire or shock may occur. If this product is already supplied with a fitted power strip then NO additional power strip or extension cable should be used to connect to...
  • Page 8 WARNING! Always hold the power plug to connect/ disconnect the power cable to/from the mains socket. Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock. Use only the power cable and power strip supplied.
  • Page 9 WARNING! If this product's casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from this product, there is a risk of fire. Unplug the mains connector and contact your dealer. If this product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury.
  • Page 10 WARNING! Do not use an extremely flammable spray near this product as the product contains high temperature parts that may cause a fire. Switch this product off before cleaning to prevent any risk of injury. Clean using a damp cloth. Do not use liquid or aerosol cleaners. Do not carry out any operations on this product that are not specified in the User's Guide.
  • Page 11 WARNING! If items such as scanners or finishers are fitted, please exercise care when moving these items so as to avoid risk of entrapment or personnel injury. If this product is installed on a cabinet or high capacity feeder, ensure wheel locks are applied once it is placed in final position for use, to prevent risk of movement or injury.
  • Page 12 Humidity: 20 to 80% RH The acoustic noise level of this product is 70 dB(A) or less according to EN ISO 7779. Imported into the EU by: OKI Europe Ltd (trading as OKI Printing Solutions) Central House, Balfour Road, Hounslow,...

  • Page 13: Table Of Contents

    ONTENTS Preface ........2 Notes, cautions and warnings! ....4 Safety warnings .
  • Page 14 Interfaces and connection ....49 Connecting the parallel interface ... 50 Connecting the USB interface ... . . 51 Connecting the network interface .
  • Page 15 Index ....... . . 126 OKI contact details ..... . . 128...

  • Page 16: Introduction

    NTRODUCTION Congratulations on buying a colour printer from OKI Printing Solutions. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.

  • Page 17: Features

    Spot-On and Hot Folder support (C9800 GA only) > “Ask Oki” – a brand new, user-friendly function that gives a direct link from your printer driver screen (but not illustrated in this guide) to a dedicated web site specific to the exact model you are using.
  • Page 18 Additionally, the following optional features are available: > Additional paper trays for loading a further 530 sheets at a time to reduce operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media: > 2nd/3rd Tray (530 sheets each) >...

  • Page 19: About This Guide

    BOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. Also, they may omit features not essential to the description of a particular function. This manual is your user’s guide (check the web site, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below:...

  • Page 20: Online Usage

    > Installation Guides: accompany consumable items and optional accessories to describe how to install them These are paper documents that are packaged with the consumables and optional accessories. > Online Help: online information accessible from the printer driver and utility software NLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader.

  • Page 21: Printing

    RINTING PAGES The whole manual, individual pages, or sections may be printed. The procedure is: From the toolbar, select [File], then [Print] (or press the Ctrl + P keys). Choose which pages you wish to print: [All pages], (1), for the entire manual. [Current page], (2), for the page at which you are looking.

  • Page 22: Printer And Paper Overview

    RINTER AND PAPER OVERVIEW PENING AND CLOSING THE TOP COVER CAUTION! To gain access to the inside of the printer, ensure that the top cover is fully opened. To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.
  • Page 23 To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed. C9800 User’s Guide> 23...

  • Page 24: Identifying Major Components

    DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the representations below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray) Tray 1 side cover Paper size label Paper volume indicator Tray 1 (paper tray) Control panel Top cover handle C9800 User’s Guide>...
  • Page 25 Face-down stacker Power (on/off) switch Face-up stacker Duplex unit C9800 User’s Guide> 25...
  • Page 26 Interface unit Network interface connector Parallel interface connector USB interface connector Power connector Ventilation holes C9800 User’s Guide> 26...
  • Page 27 Image drum cartridge and toner cartridge (Cyan) Image drum cartridge and toner cartridge (Magenta) Image drum cartridge and toner cartridge (Yellow) Image drum cartridge and toner cartridge (Black) Toner cartridge Image drum cartridge Fuser unit LED heads C9800 User’s Guide> 27...
  • Page 28 Belt unit Drum basket handle Drum basket C9800 User’s Guide> 28...

  • Page 29: Software Supplied

    High capacity Feeder (HCF) 3 trays (standard on C9800hdtn) OFTWARE SUPPLIED CDs: > CD1 – Drivers and Utilities Contains driver and application software for use by a general user. > CD2 – Network, EFI and Administrator Utilities Contains software for use by system administrators. >...

  • Page 30: Paper Recommendations

    APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard weight 75 –...

  • Page 31: Paper Input And Output Information

    APER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain paper A3, A3 Nobi, A3 Wide, 64 –...

  • Page 32: Trays And Stackers

    TYPE SIZE WEIGHT INPUT/ OUTPUT Transparencies A4, Letter 0.1 – 0.11mm Tray 1 or MP Tray Glossy paper Face-up Stacker RAYS AND STACKERS RAYS Tray 1 is the standard paper input tray and can hold up to 530 sheets of paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of paper.

  • Page 33: Face-Down Stacker

    Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies. DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 80g/m²...

  • Page 34: Tray And Stacker Examples

    RAY AND STACKER EXAMPLES OADING RAYS Tray 1 is used in the following example. Pull out the tray. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
  • Page 35 Load the paper (face down and top edge towards the right for headed paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. To avoid paper jams: > Do not leave space between the paper and the guides and rear stopper.

  • Page 36: Using The Mp Tray

    Gently push the tray back into the printer. MP T SING THE Squeeze the handle (1) and open the multi-purpose tray. C9800 User’s Guide> 36...
  • Page 37 Fold out the paper support section and swivel out the extension supports (2). Adjust the paper guides (3) to the size of the paper being used. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. C9800 User’s Guide>...
  • Page 38 Load the paper. > For single-sided printing on headed paper, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer. > For two-sided (duplex) printing on headed paper, load the paper with pre-printed side down and top edge away from the printer.

  • Page 39: Using The Stackers

    SING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.
  • Page 40 Flip out the paper support (2). Swivel out the paper support extension (3). C9800 User’s Guide> 40...

  • Page 41: Control Panel

    ONTROL PANEL The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. ONTROLS AND INDICATORS The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Press and hold down for a soft shutdown.
  • Page 42 Ready indicator On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) Attention indicator Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue LCD panel Displays status and setup information for the printer and user help information in your chosen language...

  • Page 43: Lcd Panel Modes

    PANEL MODES The LCD panel can display the following: > Status information > Menu (functions) information > Configuration information > Help information TATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the printer is able to process print jobs.

  • Page 44: Configuration Information

    (including Restart). Available to specialist staff to allow printer configurations and special functions to be set. ONFIGURATION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button.

  • Page 45: Using The Menus

    SING THE MENUS NOTE Menu details are given in “Appendix B – Menu system” on page 109 for reference. The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how much is left of a selected consumable).

  • Page 46: Getting Started

    ETTING STARTED This section provides information to help you get started with using your printer. RINTER LOCATION Check that you have sufficient space for access: > around your printer: 20cm 8in 60cm 60cm 24in 24in 100cm 40in C9800 User’s Guide> 46...

  • Page 47: Turning Off/On

    > above your printer: 70cm 28in URNING URNING Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process. C9800 User’s Guide> 47...

  • Page 48: Turning On

    When the LCD display shows that you can either turn off or restart the printer, set the printer Power switch to Off. Please wait as this may take a short time. URNING NOTE If you have used the Shutdown/Restart button to reduce the printer to a state where the LCD panel indicates it can be turned off or restarted, you can turn it on again by pressing the Shutdown/Restart button.

  • Page 49: Checking Current Settings

    HECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. Ensure that there is A4 paper in Tray 1 (to be used in this operation). Ensure that the LCD panel indicates that the printer is ready to print.

  • Page 50: Connecting The Parallel Interface

    When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc. These numbers depend on the order of connecting or turning on each printer. > Ethernet – For network cable connection. NOTE Interface cables are not supplied with your printer. ONNECTING THE PARALLEL INTERFACE Turn off the printer and the computer.

  • Page 51: Connecting The Usb Interface

    ONNECTING THE INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD, CD1. If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Using the Drivers CD”...

  • Page 52: Using The Drivers Cd

    Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Configuration Guide for further details on how to configure the network connection before installing the printer drivers.

  • Page 53: Operation

    PERATION SING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. C9800 User’s Guide> 53...

  • Page 54: Consumables And Maintenance

    ONSUMABLES AND MAINTENANCE This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > Toner — 15,000 A4 pages at 5% coverage. The printer is shipped with sufficient toner for 7,500 pages in the print cartridges of which 1 –...

  • Page 55: Consumable Item Order Information

    ONSUMABLE ITEM ORDER INFORMATION ITEM LIFE ORDER NUMBER Toner, Black 15,000 A4 pages @ 5% 42918916 Toner, Cyan 15,000 A4 pages @ 5% 42918915 Toner, Magenta 15,000 A4 pages @ 5% 42918914 Toner, Yellow 15,000 A4 pages @ 5% 42918913 Toner, rainbow pack 15,000 A4 pages @ 5% 43112702...

  • Page 56: Replacing Consumables/Maintenance Items

    For the protection of your printer, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine OKI Printing Solutions toner cartridges. These can be identified by the OKI Printing Solutions trademark. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your...
  • Page 57 With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the top cover. C9800 User’s Guide>...

  • Page 58: Cleaning The Paper Feed Rollers

    LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer off. C9800 User’s Guide> 58...
  • Page 59 Open Tray 1 side cover. Remove Tray 1 completely from the printer. C9800 User’s Guide> 59...
  • Page 60 Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. C9800 User’s Guide> 60...
  • Page 61 Close Tray 1 side cover. Turn on the printer. C9800 User’s Guide> 61...

  • Page 62: Cleaning The Printer Casing

    LEANING THE PRINTER CASING Turn the printer off by using the Shutdown/Restart button followed by the On/Off switch. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer surface. C9800 User’s Guide>...

  • Page 63: Emptying The Optional Punch Chip Box

    Turn on the printer. MPTYING THE OPTIONAL PUNCH CHIP BOX When the LCD panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer. C9800 User’s Guide> 63...
  • Page 64 Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Refit the punch chip box carefully into the Finisher. C9800 User’s Guide> 64...
  • Page 65 Check that the punch chip box has been refitted correctly then move the Finisher back into position, being careful not to trap your fingers. C9800 User’s Guide> 65...

  • Page 66: Optional Accessories

    PTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > memory expansion DIMM > second, third paper tray (to increase paper input capacity) > high capacity feeder (equivalent to three paper trays) (C9800hdn only) NOTE 1.

  • Page 67: Accessory Order Information

    CCESSORY ORDER INFORMATION ITEM ORDER NUMBER Memory Expansion DIMM 128 MB 01163401 256 MB 01163402 512 MB 01163403 Second, third paper tray 42831303 High capacity feeder (HCF) 42831503 Finisher: 4-tray 01166701 5-tray 01166801 Finisher Punch Unit: 4 hole 42872903 2 hole 42872901 4 hole (Sweden) 42872904...

  • Page 68: Installing Accessories

    NSTALLING ACCESSORIES Each accessory (apart from the Finisher and MFP Upgrade Kit) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been successful.

  • Page 69: Troubleshooting

    ROUBLESHOOTING ENERAL If the printer display panel does not display anything or is still in standby mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer.
  • Page 70 Squeeze the catch (1) on Tray 1 side cover and open the cover. Carefully remove the jammed paper. Close Tray 1 side cover. C9800 User’s Guide> 70...

  • Page 71: Open Cover, Paper Jam, Side Cover

    PEN COVER PAPER JAM SIDE COVER If the MP Tray is open, close it so that the side cover (1) is visible. Pull the release lever (2) and pull open the side cover. C9800 User’s Guide> 71...
  • Page 72 Carefully remove the jammed paper. Close the side cover. C9800 User’s Guide> 72...

  • Page 73: Open Cover, Paper Jam, Top Cover

    PEN COVER PAPER JAM TOP COVER Squeeze the top cover handle (1) and open the top cover. WARNING! Be careful not to touch the fuser unit which is hot after printing. C9800 User’s Guide> 73...
  • Page 74 Squeeze the basket handle (2) and raise the drum basket. Carefully remove any paper on the belt. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing.
  • Page 75 Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. Pull up the jam release levers (5) and remove the jammed paper. C9800 User’s Guide> 75...
  • Page 76 Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. If paper is jammed near the paper exit, open the face-up stacker (7). C9800 User’s Guide> 76...
  • Page 77 Open the side cover (paper exit) (8) and remove the jammed paper. Close the side cover (paper exit) and then the face-up stacker. C9800 User’s Guide> 77...
  • Page 78 Return the image drum basket (9) into position and check it is locked. Close the top cover and ensure it is latched. C9800 User’s Guide> 78...

  • Page 79: Paper Jams - Duplex Unit

    – APER JAMS DUPLEX UNIT HECK DUPLEX UNIT PAPER JAM If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. Operate the duplex cover release button (2) and open the cover.
  • Page 80 Carefully remove any jammed paper then close the cover. Operate the levers (3) and pull out the duplex unit. C9800 User’s Guide> 80...
  • Page 81 Holding the front top cover by the grip (4), push it gently inwards and raise it. Remove any jammed paper. C9800 User’s Guide> 81...
  • Page 82 In similar manner, check for and clear any paper jammed under the rear top cover. Replace the two top covers. C9800 User’s Guide> 82...
  • Page 83 Push the duplex unit back into position. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. C9800 User’s Guide> 83...

  • Page 84: Paper Jams - Finisher (Optional Accessory)

    – F APER JAMS INISHER OPTIONAL ACCESSORY HECK INISHER PAPER JAM PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.
  • Page 85 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. C9800 User’s Guide> 85...
  • Page 86 Move the Finisher back into position and connect it to the Inverter. 594, 597, 598/ 644, 646 ( PAPER JAM IN INISHER Operate the Finisher lever (1) and move the Finisher away from the Inverter. C9800 User’s Guide> 86...
  • Page 87 Open the Finisher front cover (2). Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. Remove the ejected paper. C9800 User’s Guide> 87...
  • Page 88 Close the Finisher front cover. Open the Finisher right side cover. Carefully remove any jammed paper. C9800 User’s Guide> 88...
  • Page 89 Close the Finisher right side cover. Move the Finisher back into position and connect it to the Inverter. C9800 User’s Guide> 89...

  • Page 90: Paper Jam In Finisher/Punch Unit)

    590 ( PAPER JAM IN INISHER UNCH UNIT Operate the Finisher lever (1) and move the Finisher away from the Inverter. Move the tab (2) on the right side of the Finisher to align it with the mark (3). C9800 User’s Guide> 90...
  • Page 91 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. C9800 User’s Guide> 91...

  • Page 92: Check Inverter, Paper Jam

    Move the Finisher back into position and connect it to the Inverter. HECK NVERTER PAPER JAM Operate the Finisher lever (1) and move the Finisher away from the Inverter. C9800 User’s Guide> 92...
  • Page 93 Squeeze the recessed handle (2) and open the left side cover of the Inverter. Carefully remove any jammed paper. C9800 User’s Guide> 93...
  • Page 94 Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. C9800 User’s Guide> 94...
  • Page 95 Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. C9800 User’s Guide> 95...
  • Page 96 Remove any jammed paper. Close the right side door. C9800 User’s Guide> 96...

  • Page 97: Avoiding Paper Jams

    Move the Finisher and Inverter back into position and connect to the printer. VOIDING PAPER JAMS The following table summarises possible causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady, level surface.

  • Page 98: Dealing With Unsatisfactory Printing

    POSSIBLE CAUSE SUGGESTED REMEDY Your printer feed roller is dirty. Wipe the roller with a cloth moistened with water. Your printer feed rollers are Replace the feed rollers. wearing out. The media weight or type Select the correct printer menu settings for have been wrongly set.
  • Page 99 SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Printing is light. The toner cartridge is Reinstall the toner not properly seated. cartridge. The toner is low. Replace the toner cartridge. The paper is moist. Use paper stored in proper temperature and humidity conditions.

  • Page 100: Staple Jams - Finisher (Optional Accessory)

    SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE White area of paper Paper contains static. Use paper stored in proper is lightly stained. temperature and humidity conditions. Too thick paper is used. Use thinner paper. The toner is low. Replace the toner cartridge. Periphery of the The LED head is dirty.
  • Page 101 Turn the knob in the direction indicated until the coloured indicator appears. Remove any paper that awaits stapling in the paper ejection area. Pull out the staple unit. C9800 User’s Guide> 101...
  • Page 102 Turn the knob in the direction indicated to move the stapler to the front. Grip both sides of the staple cartridge, pull it up and remove it. Raise the staple cartridge gate. C9800 User’s Guide> 102...
  • Page 103 Remove all staples that are emerging from the staple case. Return the staple cartridge gate to its original position. Refit the staple cartridge. C9800 User’s Guide> 103...
  • Page 104 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. Close the Finisher front cover, being careful not to trap your fingers. C9800 User’s Guide> 104...

  • Page 105: Specifications

    PECIFICATIONS ITEM SPECIFICATION Dimensions 655x620x462mm (WxDxH) Weight Without options, 76kg Print speeds 36 ppm colour; 40 ppm monochrome Resolution 1200 x 1200 dpi Emulations PCL 5c, PCL XL 2.1, PS Memory 1 GB (max.) Paper input Trays 1 – 5: 530 sheets A4 each at 80g/m²...
  • Page 106 ITEM SPECIFICATION Noise level Operating: 54dBA maximum Standby: 40dBA maximum Power save: 40dBA maximum after 30 mins background level C9800 User’s Guide> 106...

  • Page 107: Appendix A - Lcd Messages

    A – LCD M PPENDIX ESSAGES The LCD panel messages are intended to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Your printer is online and ready to print. Printing tttttt Your printer is printing and paper is currently being fed from tttttt, where tttttt identifies a tray.
  • Page 108 MESSAGE COMMENT Open Cover Additional paper has been detected after a paper Paper Remains jam has been cleared. tttttt Open tttttt side cover to check for additional paper. Please see HELP for You can access help details by pressing the HELP details button.

  • Page 109: Appendixb - Menu System

    B – M PPENDIX ENU SYSTEM The top-level Functions menus are: > Configuration > Print Pages > Suspend Printing > Resume Printing > Print Secure Job > Menus > Shutdown > Admin Setup > Calibration > Print Statistics The other special top-level menu is: >...

  • Page 110: Configuration

    ONFIGURATION RINT OUNT ITEM VALUE DESCRIPTION Colour Page nnnnnn Displays number of colour printed pages converted to A4 equivalent. Monochrome nnnnnn Displays number of Page monochrome printed pages converted to A4 equivalent. Traym nnnnnn Displays total printed pages from Traym, where m is in range 1 to MP Tray nnnnnn...

  • Page 111: Supplies Life

    UPPLIES ITEM VALUE DESCRIPTION xxxx Drum Remaining nnn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, Black. Belt Remaining nnn% Displays the remaining life span of the belt unit as a percentage.

  • Page 112: Paper Size In Tray

    APER IZE IN ITEM VALUE DESCRIPTION Traym where Executive Displays detected paper m is in range 1 Letter Short Edge size of Traym. to 5 Letter Long Edge Legal 14 (similar Legal 13.5 arrangement Tabloid for all trays) Tabloid Extra Legal 13 A4 Short Edge A4 Long Edge...

  • Page 113: Configuration Example - Monochrome Pages Printed

    ITEM VALUE DESCRIPTION Total Memory xx MB Displays total RAM memory installed in the printer. Same as Total Memory of Menu Map. xx.xx GB [Fxx] Displays size of hard disk and file system version. Same as HDD of Menu Map. –...

  • Page 114: Print

    Execute Prints a demo (disk only) page. Usage Report Execute Prints usage (disk only) report. Statistics Log Execute Prints Oki job log (disk only) details. Error Log Execute Prints the error log. E-mail Log Execute Prints e-mail log. (disk only)

  • Page 115: Print Information Example - Demonstration

    – RINT NFORMATION EXAMPLE DEMONSTRATION PAGE To print a printer demo page to demonstrate how your printer prints: Ensure that the LCD panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Pages menu is highlighted.

  • Page 116: Menus

    ENUS ONFIGURATION ITEM VALUE DESCRIPTION Paper Feed Tray1 Specifies a feed tray. Tray2 Indicated only when Tray3 Tray2–5 implemented. Tray4 Tray5 MP Tray Auto Tray Sets the automatic tray Switch switch function. Tray Sequence Down Specifies selection order priority for Paper feed tray automatic tray selection/automatic...
  • Page 117 ITEM VALUE DESCRIPTION Traym Config, Media Weight Auto Sets media weight for where m is in Light Traym. range 1 to 5 Medium Light Medium (similar Medium Heavy arrangement Heavy for all trays) Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 A3 Nobi A3 Nobi The printer detects A3...
  • Page 118 ITEM VALUE DESCRIPTION MP Tray Config Paper Size A3 Nobi Sets paper size for MP A3 Wide Tray. A4 Sht Edge A4 Long Edge B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Tabloid Extra Tabloid Letter Sht Edge Letter Long Edge (L) Executive...
  • Page 119 ITEM VALUE DESCRIPTION MP Tray Config Media Type Plain Sets the media type for Letterhead MP Tray. Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5 Media Weight Auto Sets the media weight Light for MP Tray.

  • Page 120: System Adjust

    YSTEM DJUST ITEM VALUE DESCRIPTION Power Save 5 min Sets the period after Time 15 min which power save 30 min mode starts. 60 min 240 min Clearable Online When Online is Warning selected, you must manually clear the warning by pressing the Online button.
  • Page 121 ITEM VALUE DESCRIPTION Low Toner Continue Sets the printing Stop operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline. Jam Recovery ON: continues printing the job, including any jammed pages, once the jam has been cleared.
  • Page 122 ITEM VALUE DESCRIPTION Print Position Duplex X Adjust 0.00 During the flip-side Adjust +0.25 – +2.00 printing of duplex -2.00 – -0.25 printing, adjusts the location of the whole printing image (0.25 0.00 mm, 0.01in interval) +0.01 – +0.08 perpendicular to the -0.08 –...
  • Page 123 ITEM VALUE DESCRIPTION Paper Black Used for micro Setting +1 – +2 adjustment when -2 – -1 very visible faded print results or light specks (or streaks) result when printing in Plain Paper/Black setting. Decrease the value if light specks (or streaks) or snow flake like printing results in high density print...

  • Page 124: Menus Example 1 - Tray 1 Transparencies

    1 – T ENUS EXAMPLE TRANSPARENCIES To print on transparencies (accommodated in Tray1): Ensure that the LCD panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.

  • Page 125: Menus Example 2 - Mp Tray Paper Size

    2 – MP T ENUS EXAMPLE RAY PAPER SIZE To set paper size in the MP Tray: Ensure that the LCD panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.

  • Page 126: Index

    NDEX accessories ........66 maintenance items installing ......... 68 replacing .........54 order details ....... 67, 68 menu arrow buttons ......42 Admin Setup ......109 Calibration ......109 Configuration ....109, 110 Menus ......109, 116 back button ......... 42 Print Information ....114 Print Pages......
  • Page 127 troubleshooting ......69 turning off.......... 47 on .......... 48 unsatisfactory printing....98 user’s guide printing........21 C9800 User’s Guide> 127...

  • Page 128: Oki Contact Details

    Oki Data Corporation 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan Tel:(81) 3 5445 6158 Fax:(81) 3 5445 6189 http://www.okidata.co.jp Oki Data (Singapore) Pte. Ltd. 78 Shenton Way, #09-01, Singapore 079120 Tel:(65) 221 3722 Fax:(65)421 1688 http://www.okidata.com.sg C9800 User’s Guide> 128...
  • Page 129 Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07057501 iss.2...

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