Cleaning The Wheels - Shark AI ULTRA ROBOT UR2500SR Owner's Manual

MAINTENANCE
CAUTION: Turn off power before performing any maintenance.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark® AI Ultra Robot, see the error code
chart below:
ERROR CODE
DOCK (RED) + ! (RED) flashing
CLEAN (RED) + DOCK (RED) + ! (RED) flashing
CLEAN (RED) + ! (RED) alternating
CLEAN (WHITE) + DOCK (RED) + ! (RED)
flashing
CLEAN (WHITE) + ! (RED) flashing
CLEAN (RED) + ! (RED) flashing
DOCK (RED) flashing
CLEAN (RED) + DOCK (WHITE) flashing
CLEAN (RED) + DOCK (RED) flashing
CLEAN (RED) flashing
CLEAN (RED) + DOCK (WHITE) alternating
CLEAN (RED) + DOCK (WHITE) + ! (RED)
flashing
CLEAN (WHITE) + DOCK (RED) flashing
BATTERY ICON (RED) flashing
DOCK (WHITE) + ! (RED) flashing
DOCK (RED) FLASHING + ! (RED) solid
For all other issues, please call Customer Service at 1-855-460-5423
s h a r kc l e a n . c o m /A I R o b o t S E
ERROR
SOLUTION
NUMBER
Side brush is stuck. Remove any debris from around the
2
side brush so it moves freely.
A drive wheel is stuck. Clean the wheels and remove any
2
debris wrapped around the axles so they can move freely.
Blockage in brushroll. Remove any debris from around
2
the brushroll so that it can spin freely.
Wheel motor encoder failure. Please contact Shark
2
Customer Service at 1-855-460-5423.
Blockage in brushroll. Remove any debris from around and
2
inside the brushroll so that it can spin freely.
Suction motor failure. Remove and empty the dust bin,
3
clean the filters, remove the brushroll and brushroll door,
and remove blockages.
Front bumper may be jammed. Clean the bumper and
6
make sure it moves in and out freely.
Cliff sensor error. Move your robot to a new location and
7
clean its cliff sensors.
Robot dust bin needs to be reinstalled. Insert the dust bin
9
until it clicks in place.
Robot may be stuck on an obstacle. Move robot to a new
10
location on a level surface.
Robot is stuck. Move your robot to a new location and
16
make sure the front bumper moves in and out freely.
Robot has encountered an error while booting. Please turn
21
the power off and back on.
Make sure the base indicator light turns blue to confirm
23
your robot is placed on the base correctly.
Battery is critically low and needs recharging. Please
pick up your robot and place it on the base. Make sure
24
the base indicator light turns blue to confirm your robot
is placed on the base correctly.
Robot has encountered an error while charging. Please
24
make sure you are using the correct power cord for the
base.
Blockage in dust bin. Check base and robot dust bin for
26
clogs. Clear any debris and reinstall the dust bin, ensuring
that it clicks into place.
MAINTENANCE

CLEANING THE WHEELS

CLEAN FRONT WHEEL HOUSING PERIODICALLY.
See sharkaccessories.com for replacement parts.
Rotate the front wheel while lightly brushing away
dirt and debris. Clean the wheel and the housing
around it.
NOTE: Brush not included.
Periodically clean the drive wheels and the housing
around them. To clean, rotate each drive wheel
while dusting.
s h a r kc l e a n . c o m /A I R o b o t S E