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Fault
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
HomeConnect is not
working correctly.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Maximum operating
time reached.
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The cooking result is
not satisfactory.
Cause and troubleshooting
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
The cooking compartment is too hot for the selected dish or type of heating.
Allow the cooking compartment to cool down and start again.
▶
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 24
The cleaning function locks the appliance door; lights up in the display.
Allow the appliance to cool down until
▶
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 22
You can switch off the lock in the basic settings.
→ "Basic settings", Page 24
Different causes are possible.
Go to www.home-connect.com.
▶
The drying function is switched on.
The LED light is defective.
Note: Do not remove the glass cover.
Call the after-sales service.
▶
→ "Customer Service", Page 34
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
To continue operation, switch off the appliance with
1.
Then use
to switch on the appliance and set the required operation.
2.
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 34
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
Next time, set lower or higher values.
▶
Tip: A lot of information about the food preparation and corresponding setting values
can be found on our website www.siemens-home.bsh-group.com .
goes out in the display.
first.
Troubleshooting en
33
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