NETGEAR WAX615-100NAS User Manual page 8

Insight Managed WiFi 6 AX3000 Access Point Model WAX615
Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................232
Capture WiFi and Ethernet packets...............................................233
Quick tips for WiFi troubleshooting...............................................236
Troubleshoot with the LEDs............................................................237
Power/Cloud LED remains off....................................................238
Power/Cloud LED remains solid amber...................................238
Power/Cloud LED is blinking amber slowly, continuously.....239
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................239
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................240
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................241
2.4G or 5G WLAN LED is off.......................................................241
The node and root cannot connect...............................................242
Troubleshoot WiFi connectivity for a WiFi client device.............243
Troubleshoot Internet browsing.....................................................244
You cannot log in to the access point over a LAN connection....245
Changes are not saved....................................................................246
You enter the wrong password and can no longer log in to the
access point.......................................................................................246
Troubleshoot your network using the ping utility........................247
Test the LAN path to your access point....................................247
Test the path from your computer to a remote device...........248
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................250
Technical specifications...................................................................254
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................257
Mount the access point on a wall...................................................258
Mount the access point to a T-bar..................................................259
Unmount the access point...............................................................263
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