Dealer Sales/Service Authorization And Educational Training; Imageprograf Tz-30000 Printer Training; Imageprograf Z36 Mfp Online Training - Canon Colortrac imagePROGRAF MFP Z36 Service Support Manual

Canon
III.

Dealer Sales/Service Authorization and Educational Training

Training is not required to sell and service the Colortrac Z36 scanner.
To become authorized to sell, service, and maintain the supported imagePROGRAF
printer, each Authorized Servicer location must have at least two (2) technicians that
have completed the appropriate imagePROGRAF Printer- Online Training.
The imagePROGRAF Program Guide details the responsibilities of the
imagePROGRAF Dealer (Dealership or Channel Partner)/Authorized Servicer to
meet minimum service requirements in order to attain and maintain authorization as
a Canon USA imagePROGRAF Dealer/Authorized Servicer. The imagePROGRAF
Program Guide
(http://www.support.cusa.canon.com)
A.

imagePROGRAF TZ-30000 Printer Training

The imagePROGRAF TZ-30000 Online Training Course is a comprehensive
learning program, which will prepare the service technician to setup and service
the imagePROGRAF TZ-30000 printer and the imagePROGRAF TZ- 30000
MFP Z36.
Note: This course provides information on the Colortrac Z36 Scanner and the
fundamental operation of the SmartWorks MFP software.
Table 8 - imagePROGRAF TZ-30000 Online Course Modules
Large Format Printer Core Technologies and Advanced
Operations online training (for new technicians only)
imagePROGRAF TZ-Series Online Training
1 Item Numbers and Part Numbers are subject to change without notice.
B.

imagePROGRAF Z36 MFP Online Training

This course provides information on the imagePROGRAF Z36 MFP Scanner
maintenance and the fundamental operation of the SmartWorks MFP software.
New technicians must complete the Large Format Printer Core Technologies
course or equivalent prior to completing the imagePROGRAF MFP Z36 Online
Training Course.
It is highly recommended technicians have previous experience with the Canon
imagePROGRAF MFP T36.
Table 9 - imagePROGRAF Z36 Scanner Online Training
imagePROGRAF Z36 Scanner Online Training
1 Item Numbers and Part Numbers are subject to change without notice.
imagePROGRAF MFP Z36 Service Support Guide
imagePROGRAF MFP Z36 Service Support Guide
is available on
and the
Course Name
Course Name
the e-Support
Partner Portal Website.
Course Code
19LFIPMP00O
19LFPIPFTZ300O
Course Code
19IPFZ3600O
Center website
1
Required
Yes
Yes
1
Required
No
June 2021
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