Hardware Problem Checklist; System Configuration Problems; Fibre Channel Problem Checklist - HP StorageWorks A6826A Installation Manual

Hardware problem checklist

Check the following to determine if there is a hardware problem:
• Are all of the circuit cards installed securely in the system?
• Are all of the cables securely connected to the correct connectors? Be sure that the FC cables
that attach from the HBA connectors to the device are connected correctly. For example, the
optical transmit connector on the HBA must be connected to the optical receive connector on the
device. Some connectors require a firm push to ensure proper seating. An easy way to check for
correct seating is to switch the connectors on either the HBA or the device, then reboot the
system.
• Is the HBA installed correctly in the PCI slot? Is it seated firmly in the slot?
• Check for interference due to nonstandard PCI connectors.
• Is the data rate setting correct? See
configuring the HBA.
• Are all external peripherals properly powered up? See
information about displaying attached devices.

System configuration problems

If you have problems with the motherboard connection, the HBA may not function properly.
All PCI-compliant and PCI-X–compliant systems automatically detect 32-bit or 64-bit HBAs and set
the appropriate bus speed (for example, 33 MHz or 133 MHz). Check the motherboard for proper
configuration.
See the documentation supplied with your computer, or contact your computer dealer to determine
if your motherboard requires special configuration.

Fibre Channel problem checklist

Check the following Fibre Channel components to determine if the problem is Fibre
Channel-related.
• Were all of the FC devices powered up before you powered up the server?
• Are all cables properly connected?
• Have you configured the RAID controller using the utilities provided by the manufacturer?
• If the Fibre Channel switch supports zoning, is it configured correctly for zoning?
24 Troubleshooting
"Configuring the
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HBA" on page 27 for information about
"Configuring the HBA" on page 27 for