Table of Contents
Advertisement
TROUBLESHOOTING > If you think there is a problem
This product is not detected by the dedicated app on the mobile device
(
This product is not connected to the same network as the mobile device.
Check the network settings and/or the router settings and connect to the same network.
(
You are using a router that supports multi SSID.
The network isolating function of your wireless LAN router (access point) may be preventing access to
this product. When connecting your mobile device, use an SSID that allows access to this product (try
connecting to the primary SSID).
Unable to update the firmware via the network
(
Your network connection is poor.
Wait a while and try again.
129
Advertisement
Table of Contents
