Sony CLIE PEG-NX73V Frequently Asked Questions Manual page 23

Verify the following first
Verifying your computer
B Is the operating system on your computer compliant?
The following operating systems are compliant with your CLIÉ handheld.
Operating systems other than the following are not supported.
• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP
Note
Upgrade versions of operating systems are not supported.
B If you are using Windows 2000 Professional or Windows XP, log in as an
"Administrator."
B Is the USB cable of the cradle connected to your computer?
B Is the HotSync
your computer screen?
If not, click Start, select Programs (for Windows XP, select All
Programs), Sony Handheld, and click HotSync Manager to start the
HotSync Manager.
B Is Local USB in the shortcut menu selected? (You can display this by
clicking the HotSync
If not, select Local USB.
B Is the USB port active?
Check whether the USB port works normally by connecting another USB
device, such as a USB mouse.
B When using terminal extension products for laptops such as a port
replicator, you may not be able to use either the port replicator or the USB
port of your computer.
B Quit applications other than the Palm™ Desktop for CLIÉ software.
If you cannot perform the HotSync
above instructions, perform a soft reset by pressing the RESET button.
b
For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld" in the "Read This First (Operating Instructions)."
icon displayed in the task tray at the bottom right of
icon.)
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operation even after following the
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