Zultys ZIP 37G - Business Phone Quick Reference Guide

Basic Call Features

Placing a Call

Using the handset:
Pick up the handset, enter the number, and then press or the Send soft key.

-- alternatively --
Enter the number and then lift the handset to initiate call.

Using the speakerphone:
With the handset on-hook, enter the number, and then press or the Send soft key.

Using the headset:

1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press or the Send soft key.

Answering a Call

Using the handset:
Pick up the handset.

Using the speakerphone:
Press or the Answer soft key.

Using the headset:
Press or the Answer soft key.

Note: You can reject an incoming call by pressing .

Ending a Call

Using the handset:
Hang up the handset or press or Cancel soft key.

Using the speakerphone:
Press or or Cancel soft key.

Using the headset:
Press or Cancel soft key.

Redial

• Press to enter the Dialed Calls list, press or to select the desired call, and then press or or Send soft key.
• Press twice when the phone is idle to call the last dialed number.

Call Mute and Un-mute

• Press to mute the microphone during a call. The message light will flash while mute is active.
• Press again to un-mute the call.

Call Hold and Resume

To place a call on hold:
Press or the Hold soft key during an active call.

To resume the call, do one of the following:

• If there is only a call on hold, press , the Resume soft key or the flashing Line key.
• If there is more than one call on hold, press or to select the desired call, and then press , the Resume soft key or the flashing Line key.

Call Transfer

Blind Transfer

1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or the Transfer soft key.

Attended Transfer

1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Transfer soft key when ready to complete the transfer or to cancel transfer.

Call Forward

To enable call forward:

1. Press the Menu soft key when the phone is idle, and then select Features ➞ Call Forward.
2. Select the desired forward type:
   Always Forward ---- Incoming calls are all forwarded unconditionally.
   Busy Forward ---- Incoming calls are forwarded when the phone is busy.
   No Answer Forward ---- Incoming calls are forwarded when not answered after a preset period.
3. Enter the number you want to forward to. For No Answer Forward, enter the ring time to wait before forwarding.
4. Press the Savesoft key to accept the change. Forward icon will appear on screen.

Conference Call

1. Press Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press or the Send soft key.
3. Press Conf soft key again when the second party answers. All parties are now joined in the conference. The calls may be separated by pressing the Split soft key.

Note: To conference two existing calls, place one call on hold then press Conf soft key while the other call is active.

Park and Pickup

• Press the Park soft key to park the current call, note the Park ID displayed on screen.
• To pickup a parked call press the Pickup soft key, enter the Park ID and then press or the Send soft key.

Voice Message

When you have new voice messages waiting the Message key lights up and the red status LED flashes.

To listen to voice mail messages:

1. Press .
2. Follow the voice prompts to access and listen to your voice messages.

Volume Adjustment

• Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
• Press when the phone is idle to adjust the ringer volume.

Customizing Your Phone

Call History

1. Press when the phone is idle, press or to scroll through the list.
2. Select an entry from the list then press or the Send soft key to place a call.
3. Press the Option soft key to view additional Detail, Add to Contacts or Delete All log entries.
4. Press the Back soft key to exit Call History.

Contact Directory

To add a contact:

1. Press the Directory soft key when the phone is idle, and then select Local Directory ➞ Contacts.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field, and enter the phone number in the proper field.
4. Press the Save soft key to accept the change.

To edit a contact:

1. Press the Directory soft key when the phone is idle, and then select Local Directory ➞ Contacts.
2. Press or to select the desired contact, press the Option soft key and then select Detail from the prompt list.
3. Update the contact information.
4. Press the Save soft key to accept the change.

To delete a contact:

1. Press the Directory soft key when the phone is idle, and then select Local Directory ➞ Contacts.
2. Press or to select the desired contact, press the Option soft key and then select Delete from the prompt list.
3. Press the OK soft key when "Delete Selected Item?" prompts on the LCD screen.

Note: You may add contacts from call history, refer to Call history above.

Speed Dial

To configure a speed dial key:

1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired programmable key and then press the Enter soft key.
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, and enter the number in the Value field.
4. Press the Save soft key to accept the change.

To use the speed dial key:
Press the speed dial key to call the preset number.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Zultys ZIP 37G - Business Phone Quick Reference Guide