For The Microwave Oven - Samsung NQ70CG600DSRAA User Manual

Troubleshooting

For the Microwave Oven

Symptom Cause
General
The buttons cannot Foreign matter may
be pressed properly. be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered
in foreign matter.
The oven stops while The user has opened the
in operation. door to turn food over.
72 English
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or circuit breaker has
been tripped.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food,
press the Start button again to
start operation.
Symptom Cause
The oven has been
The power turns off
during operation. cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is a popping Cooking sealed food or
sound during using a container with a
operation, and the lid may cause popping
oven doesn't work. sounds.
The oven exterior There is not sufficient
is too hot during ventilation space for the
operation. oven.
Objects are on top of the
oven.
The door cannot be Food residue is stuck
opened properly. between the door and
oven interior.
Action
After cooking for an extended
period of time, let the oven
cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Designate only one socket to
be used for the oven.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Remove all objects on the top
of the oven.
Clean the oven and then open
the door.