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9 Troubleshooting
Problem
Other
'Error'
messages
are displayed�
Little or no steam
comes out of the dual
spout� The pump is
very quiet�
34
Cause/Result
–
The connector of the
milk system in the dual
spout may be blocked by
milk residues or
limescale fragments
loosened during
descaling�
E If you were unable to solve the problem, contact customer
support in your country (see chapter 13 'JURA contact
details / Legal information')�
Action
Switch the Z10 off with the On/Off button
T
Contact customer support in your country
(see chapter 13 'JURA contact details / Legal
information')�
Press the releasing devices and pull the
T
cover of the dual spout up and off�
Remove the milk system from the dual
T
spout�
Unscrew the black connector with the aid
T
of the hexagonal hole on the measuring
spoon for ground coffee�
Clean the connector thoroughly�
T
Screw the connector back on by hand�
T
Carefully tighten it using the hexagonal
T
hole on the measuring spoon, turning by no
more than a quarter of a rotation�
�
Q
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