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Lenovo 30D1 Hardware Maintenance Manual

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P330 Hardware Maintenance Manual
Machine Types (2nd Gen): 30D1, 30D2, and 30D4

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  • Page 1 P330 Hardware Maintenance Manual Machine Types (2nd Gen): 30D1, 30D2, and 30D4...
  • Page 2 1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 179. Third Edition (March 2020) © Copyright Lenovo 2018, 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    Accessing a program on your computer . . . Changing the display language of the Setup An introduction to Lenovo programs ..Utility program ... . .
  • Page 4 Safety and warranty ... 159 UEFI diagnostic program ... Lenovo Web site... . . 159 Recovery information .
  • Page 5 Appendix H. Trademarks ..181 © Copyright Lenovo 2018, 2020...
  • Page 6 P330 Hardware Maintenance Manual...

  • Page 7: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1. © Copyright Lenovo 2018, 2020...
  • Page 8 P330 Hardware Maintenance Manual...

  • Page 9: Chapter 1. Read This First: Important Safety Information

    • Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. • Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. © Copyright Lenovo 2018, 2020...

  • Page 10: Electrical Safety

    • Keep your tool case away from walk areas so that other people will not trip over it. • Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. •...

  • Page 11: Safety Inspection Guide

    • Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. •...

  • Page 12: Handling Electrostatic Discharge-Sensitive Devices

    • Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). • Explosive hazards, such as a damaged CRT face or bulging capacitor • Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

  • Page 13: Grounding Requirements

    – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – Use an ESD common ground or reference point when working on a double-insulated or battery- operated system. You can use coax or connector-outside shells on these systems. –...
  • Page 14 To Connect To Disconnect 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4.
  • Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 16 P330 Hardware Maintenance Manual...
  • Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Chapter 1 Read this first: Important safety information...
  • Page 18 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 19 Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
  • Page 20 P330 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Read this first: Important safety information...
  • Page 22 P330 Hardware Maintenance Manual...
  • Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 24 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 25 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 26 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
  • Page 27 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 28 P330 Hardware Maintenance Manual...
  • Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: Chapter 1 Read this first: Important safety information...
  • Page 30 • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
  • Page 31 • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
  • Page 32 P330 Hardware Maintenance Manual...
  • Page 33 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 34 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 35 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 36 P330 Hardware Maintenance Manual...

  • Page 37: Chapter 2. Product Overview

    USB 3.1 connectors Gen 2 (2) Slim-optical-drive eject button (available on some models) Press the button to eject the tray of the slim optical drive. To close the tray, push the tray inward until you hear a click. © Copyright Lenovo 2018, 2020...

  • Page 38: Rear View

    Power button Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. Power indicator When the power indicator is on, the computer is turned on. Storage drive activity indicator This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).
  • Page 39 Figure 2. Rear connectors ® DisplayPort connectors (2) Audio line-out connector USB 3.1 connector Gen 1 (supports smart power on) USB 3.1 connector Gen 1 USB 2.0 connectors (2) PCIe card area* Cable-lock slots (available on some models) Power-cord connector DisplayPort connector or HDMI™...
  • Page 40 Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible devices. Mini DisplayPort connector Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible devices. The Mini DisplayPort connector is a miniaturized version of a DisplayPort connector. Audio line-out connector The audio line-out connector is used to send audio signals from the computer to external devices, such as headphones.

  • Page 41: Computer Components

    DisplayPort connector or HDMI connector (available on some models) Depending on the computer model, the connector might be DisplayPort connector or HDMI connector. • DisplayPort connector Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible devices.

  • Page 42: Major Frus And Crus

    Figure 3. Component locations Heat-sink-and-fan assembly* Cover presence switch (also called intrusion switch) Memory modules* Storage drive* Slim optical drive* SD card slot* Front bezel Thermal sensor Internal speaker M.2 solid-state drive* Power supply assembly Wi-Fi card* PCIe card* E-lock* * Configuration varies by computer models.
  • Page 43 Figure 4. Major FRUs and CRUs The following table lists the major FRUs and CRUs shown in Figure 4 “Major FRUs and CRUs” on page 35 and identifies which CRUs are self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.

  • Page 44: Heat-Sink-And-Fan Assembly

    System board Coin-cell battery Microprocessor Cover presence switch (intrusion switch) PCIe card (available on some models) Computer cover Lenovo factory recovery USB key (available on some models) Lenovo recovery disc set (available on some models) Miscellaneous parts kits Power cord...

  • Page 45: Parts On The System Board

    For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Parts on the system board Note: The system board might look slightly different from the illustration. Figure 5. System board part locations...

  • Page 46: Internal Storage Drives

    Cover presence switch connector (Intrusion switch DisplayPort connector connector) PS/2 keyboard and mouse connector Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage drives are installed in bays.

  • Page 47: Machine Type And Model Label

    You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card slots. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 48: Computer Features

    Computer features For your specific computer model, some features might vary or not apply. Information about your computer • To view basic information (such as microprocessor and memory information) about your computer, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 49 • Internal speaker • Microphone connector Input/Output (I/O) features • 100/1000 Mbps Ethernet connector • 9-pin serial connector • Audio connectors: audio line-out connector, microphone connector, and headset connector • Display connectors (vary by graphics card): DisplayPort connector, DVI connector, and Mini DisplayPort connector •...
  • Page 50 ® • Intel Intelligent Cooling Engine (ICE) The Intelligent Cooling Engine is a system thermal management solution that enables your computer to run with better thermal and acoustic performance. The ICE function also monitors the thermal performance of your computer to identify thermal problems. ®...

  • Page 51: Computer Specifications

    Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 52: An Introduction To Lenovo Programs

    – The available features vary depending on the computer model. – Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.

  • Page 53: Chapter 3. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 54: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 55: Connecting To A Network

    1. Insert a recordable disc into the optical drive that supports recording. 2. Double-click the ISO file. 3. Follow the instructions on the screen. Recording a disc using preinstalled programs To record a disc using preinstalled programs, do the following: 1.
  • Page 56 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen. Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area.

  • Page 57: Chapter 4. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2018, 2020...

  • Page 58: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.lenovo.com/accessibility...
  • Page 59 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Click Settings ➙ Ease of Access. 3. Choose the appropriate tool by following the instructions on the screen. Ease of Access Center mainly includes the following tools: •...
  • Page 60 Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 61: Cleaning Your Computer

    Cleaning your computer Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Properly remove or install your computer cover. See Chapter 9 “Hardware removal and installation” on page 91. CAUTION: Remove any media from the drives and turn off all connected devices and the computer.

  • Page 62: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 80 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 63: Chapter 5. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop. Note: The computer hardware might look slightly different from the illustration. © Copyright Lenovo 2018, 2020...
  • Page 64 Figure 9. Padlock P330 Hardware Maintenance Manual...

  • Page 65: Attaching A Kensington-Style Cable Lock

    The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly from Lenovo by searching for Kensington at: https://support.lenovo.com Note: The computer hardware might look slightly different from the illustration.

  • Page 66: Viewing And Changing Security Settings In The Setup Utility Program

    To attach a cable lock, do the following: 1. Insert the clip into the cable-lock slot 2. Pull the cables you want to lock through the dents in the cable lock. 3. Press the clip into the cable-lock slot until it snaps into position. Figure 11.

  • Page 67: Using The Cover Presence Switch

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 68: Using The Smart Usb Protection Function

    For more information about how to use your antivirus software, refer to the help system of your antivirus software. Using the Smart USB Protection function The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer.

  • Page 69: Chapter 6. Advanced Configuration

    4. Select the desired setting and press Enter. 5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. © Copyright Lenovo 2018, 2020...

  • Page 70: Enabling Or Disabling The Automatic Power-On Of Your Computer

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 71: Enabling Or Disabling The System To Record Thermal Alert Logs

    • Better Acoustic Performance (default setting): This computer works with less noise at a normal thermal level. • Better Thermal Performance: The computer works at a better thermal level with normal acoustic performance. To switch between better acoustic performance and better thermal performance, do the following: 1.

  • Page 72: Using Bios Passwords

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 61. 2. From the main interface, select Exit ➙ OS Optimized Defaults and press Enter. 3. Depending on the operating system to be installed, do one of the following: •...

  • Page 73: Selecting A Startup Device

    • Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, or deleting a password To set, change, or delete a password, do the following: 1.

  • Page 74: Exiting The Setup Utility Program

    Changing the startup device sequence permanently To change the startup device sequence permanently, do the following: 1. Depending on the type of the storage device, do one of the following: • If the storage device is internal, go to step 2. •...

  • Page 75: Updating And Recovering The Bios

    • Sources for obtaining the latest BIOS level available – Lenovo support Web site: http://www.lenovo.com/support – Lenovo Customer Support Center – Levels 1 and 2 Support To update the BIOS, see “Updating and recovering the BIOS” on page 67. Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

  • Page 76: Configuring Raid

    9. Repeat steps 1–4. 10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 5 and pin 6). 11. Repeat step 6 and step 7. 12. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 13.

  • Page 77: Configuring Raid In Uefi Mode

    4. Select RAID and press Enter. 5. Press F10 or Fn+F10 (depending on the keyboard) to save the new settings and exit the Setup Utility program. Configuring RAID in UEFI mode This section provides instructions on how to configure RAID in UEFI mode. Creating RAID volumes in UEFI mode Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created.

  • Page 78: Configuring Raid In Legacy Mode

    Configuring RAID in legacy mode This section provides instructions on how to configure RAID in legacy mode. Creating RAID volumes in legacy mode To create RAID volumes, do the following: 1. Press Ctrl+I when prompted to enter the Intel (R) Rapid Storage Technology configuration utility during the computer startup.

  • Page 79: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    4. Recover your operating system. See “Recovery information” on page 80. 5. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to . For more https://pcsupport.lenovo.com/supportphonelist...

  • Page 80: Audio Problems

    The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides. Usually, the operating system is on the internal storage drive. For more information, see “Changing the startup device sequence permanently”...

  • Page 81: Cd Or Dvd Problems

    CD or DVD problems A CD or DVD does not work. Solutions: • Ensure that the power cable and signal cable are securely connected to the drive. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.

  • Page 82: Intermittent Problems

    • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: • Ensure that the disc is in the drive with the shiny side of the disc facing down. •...

  • Page 83: Wireless Lan Problem

    1. Click the Start button to open the Start menu. 2. Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings. 4. Right-click the Ethernet LAN adapter icon and click Enable. •...

  • Page 84: Bluetooth Problems

    Bluetooth problems Note: The Bluetooth feature is available only on some models. The Bluetooth feature does not work. Solutions: • Enable the Bluetooth feature in the Setup Utility program. • Enable the Bluetooth devices. Do the following: 1. Right-click the Start button to open the Start context menu. 2.

  • Page 85: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 9 “Hardware removal and installation” on page 91. To purchase memory modules, go to: https://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 86: Usb Device Problems

    • Update the program. See “Keeping your computer current” on page 54. • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https://support.lenovo.com and follow the instructions on the screen. A device does not work properly due to device driver problems.

  • Page 87: Uefi Diagnostic Program

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 88: Recovery Information

    “Selecting a temporary startup device” on page 66. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.
  • Page 89 – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key. See “Calling for service” on page 160.
  • Page 90 P330 Hardware Maintenance Manual...

  • Page 91: Chapter 8. Service Checkout And Symptom-To-Fru Index

    If possible, have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? © Copyright Lenovo 2018, 2020...

  • Page 92: Symptom-To-Fru Index

    – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? •...

  • Page 93: Power Supply Problems

    Error FRU/Action The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. The boot sector on the startup drive is corrupted.

  • Page 94: Post Error Codes

    Beep symptom FRU/Action 4 long beeps: insufficient shadow RAM resources for See the detailed failure information in “POST error codes” option ROM (error code: 8998) or PCIe/PCI MMIO on page 86. (memory mapped input/output) resources (error code: 8999) 2 long and 3 short beeps: graphics card error Perform the following actions in order: 1.

  • Page 95: Miscellaneous Error Conditions

    POST error message Description/Action Error code 1820 More than one external fingerprint This error message is displayed reader is attached. Turn off and when more than one external remove all but the reader that you set fingerprint reader is connected to up within your main operating the computer.
  • Page 96 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check the power supply and signal cable connections to the network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3.

  • Page 97: Undetermined Problems

    Message/Symptom FRU/Action Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check the Startup diagnostics diskette in the first 3.5-inch diskette drive sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5.
  • Page 98 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “Parts on the system board” on page 37. P330 Hardware Maintenance Manual...

  • Page 99: Chapter 9. Hardware Removal And Installation

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 100: Handling Static-Sensitive Devices

    Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and options. When you handle options and other computer components, take these precautions to avoid static-electricity damage: •...
  • Page 101 4. Remove the two screws that secure the computer cover. Then slide the cover to the rear of the computer to remove the cover. Figure 12. Removing the computer cover 5. Release the three plastic tabs of the front bezel and pivot the front bezel outward to remove it from the computer.

  • Page 102: Removing And Installing Hardware

    • When removing or installing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 103 To remove or install a PCIe card, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2. Locate the PCIe card slot. See “Parts on the system board” on page 37. 3. If the PCIe card is installed in a PCIe x16 card slot, pivot the retaining latch as shown to the open position.

  • Page 104: M.2 Solid-State Drive

    c. Install the new card into the card slot on the system board until it is securely seated. See “Parts on the system board” on page 37. Then rotate the PCIe card retainer to the closed position. Note: If you are installing a PCIe x16 graphics card, ensure that the card retaining clip is in the closed position before you rotate the PCIe card retainer to the closed position.
  • Page 105 a. Turn the two mounting studs 90-degree counterclockwise to release the heat sink. Then, lift the heat sink off the plastic holder. Figure 18. Removing the heat sink from the plastic holder b. Pull the handle of the retaining latch outward to the open position. The M.2 solid-state drive is released from the secured position and pivots upward.
  • Page 106 a. If necessary, align the four tabs on the rear of the plastic holder with the corresponding holes in the chassis. Then slide the plastic holder toward the system board until it snaps into position. Figure 20. Installing the plastic holder b.
  • Page 107 c. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing upward. Align the contact edge of the new drive with the key in the corresponding slot. Then carefully insert the new drive into the slot at an angle of about 20 degrees and pivot the new drive downward. Insert the plug of the retaining latch into the hole to secure the new drive.
  • Page 108 6. If necessary, remove the film that covers the thermal pad at the bottom of the heat sink. Place the heat sink on the M.2 solid-state drive. Ensure that the two mounting studs on the heat sink are in the open position and press the studs on the heat sink into the corresponding holes in the plastic holder as shown.
  • Page 109 M.2 solid-state drive in an M.2 solid-state drive PCIe adapter To remove or install the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2. To remove the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following: a.
  • Page 110 a. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter. Figure 27. Installing the thermal pad b. Pull outward the handle of the retaining latch in the M.2 solid-state drive adapter. c. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retaining latch into the hole to secure the new drive.

  • Page 111: Memory Module

    d. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting studs downward to secure the heat sink to the adapter. Figure 29.
  • Page 112 • Install memory modules in the alphabetic order as shown. Figure 30. Memory module installation sequence To remove or install a memory module, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2. Locate the memory slots. See “Parts on the system board” on page 37. 3.

  • Page 113: Slim Optical Drive

    a. Open the retaining clips of the memory slot. Figure 32. Opening the retaining clips b. Position the new memory module over the memory slot. Ensure that the notch on the memory module is aligned with the key in the slot. Push the memory module straight down into the slot until the retaining clips completely close.
  • Page 114 a. Disconnect cables from the rear of the slim optical drive, press the release button , and then slide the slim optical drive from the front of the chassis. Figure 34. Removing the slim optical drive b. Detach the bracket as shown to remove it from the slim optical drive. Figure 35.
  • Page 115 a. If a plastic shield is installed in the front bezel, remove the plastic shield as shown. Figure 36. Removing the plastic shield b. If a metal shield is installed in the slim optical drive bay, remove the metal shield as shown. Figure 37.

  • Page 116: Coin-Cell Battery

    c. Align the three tabs on the bracket with the corresponding holes in the new slim optical drive. Then, install the bracket to the new slim optical drive. Figure 38. Installing the bracket to the new slim optical drive d. Insert the new slim optical drive into the chassis until you hear a click. The slim optical drive is secured in place.

  • Page 117: Cover Presence Switch

    Refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide for information about disposing of the coin-cell battery. To remove and install the coin-cell battery, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2.
  • Page 118 2. Locate the cover presence switch. See “Computer components” on page 33. 3. To remove the cover presence switch, do the following: a. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See “Parts on the system board” on page 37. b.

  • Page 119: Power Supply Assembly

    Power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
  • Page 120 c. Remove the three screws at the rear of the chassis that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly. Then slide the power supply assembly to the front of the computer and lift it out of the chassis. Figure 44.

  • Page 121: Storage Drive In The Storage Drive Bay

    Install and tighten the three screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. Figure 45. Installing the power supply assembly c. Connect the power supply assembly cables to the system board and each of the drives.
  • Page 122 b. Push the tab inward and then press the tab downward as shown to release the storage drive from the storage drive bay. Figure 46. Releasing the 3.5-inch storage drive c. Pull the tab outward to remove the storage drive with the bracket from the bay. Figure 47.
  • Page 123 d. Flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket. Note: Do not touch the contact edge on the storage drive. Figure 48. Removing the 3.5-inch storage drive from the bracket 4. To install a new 3.5-inch storage drive, do the following: Chapter 9 Hardware removal and installation...
  • Page 124 a. Flex both sides of the bracket and align the four pins on the bracket with the corresponding holes in the new storage drive. Note: Do not touch the contact edge on the storage drive. Figure 49. Installing the 3.5-inch storage drive into the bracket P330 Hardware Maintenance Manual...
  • Page 125 b. Place the new storage drive with the bracket into the storage drive bay as shown. Press the two tabs on the bracket downward and then push the storage drive inward until it snaps into position. Figure 50. Installing the 3.5-inch storage drive c.
  • Page 126 b. Push the tab inward and then press the tab downward as shown to release the storage drive from the storage drive bay. Figure 51. Releasing the storage drive c. Pull the tab outward to remove the storage drive with the bracket from the bay. Figure 52.
  • Page 127 d. Flex both sides of the bracket to remove the storage drive with converter from the bracket. Note: Do not touch the contact edge on the storage drive. Figure 53. Removing the storage drive with converter from the bracket e. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the storage-drive converter.
  • Page 128 a. Install a new 2.5-inch storage drive into the converter. Then install the four screws to secure the new storage drive to the converter. Note: Do not touch the contact edge on the storage drive. Figure 55. Installing the storage drive into the converter P330 Hardware Maintenance Manual...
  • Page 129 b. Flex both sides of the bracket and align the four pins on the bracket with the corresponding holes in the new storage-drive converter. Note: Do not touch the contact edge on the storage drive. Figure 56. Installing the storage drive with converter into the bracket Chapter 9 Hardware removal and installation...

  • Page 130: Storage Drive Cage

    c. Place the new storage drive with the bracket into the storage drive bay as shown. Press the two tabs on the bracket downward and then push the storage drive inward until it snaps into position. Figure 57. Installing the storage drive d.
  • Page 131 b. Remove the screw and slide the storage drive cage upward to release it from the chassis. Figure 58. Removing the storage drive cage c. Pull the handle of the bracket to remove the 2.5-inch storage drive from the cage. Figure 59.
  • Page 132 d. Flex the sides of the bracket to remove the 2.5-inch storage drive from the bracket. Note: Do not touch the contact edge on the storage drive. Figure 60. Removing the 2.5-inch storage drive from the bracket 4. To install the storage drive in the storage drive cage, do the following: a.
  • Page 133 b. Slide the new storage drive into the storage drive cage until it snaps into position. Figure 62. Installing the 2.5-inch storage drive into the storage drive cage c. Align the four holes on the rear of the storage drive cage with the corresponding hooks in the drive bay assembly.

  • Page 134: E-Lock

    E-lock Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Note: To remove the screws, you need a special tool (T15 star wrench). To remove or install the E-lock, do the following: 1.

  • Page 135: Power Button

    b. Connect the E-lock cable to the E-lock connector on the system board. See “Parts on the system board” on page 37. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 155. Power button Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 136 d. Pinch the retaining clip on the power button. Push the power button inward through the hole to disengage it from the front audio and USB assembly. Figure 67. Removing the power button 4. To install the new power button, do the following: a.

  • Page 137: Card Reader

    b. Insert the tab on the front audio and USB assembly into the hole in the chassis as shown. Figure 69. Installing the front audio and USB assembly c. Align the screw hole in the front audio and USB assembly with the corresponding hole in the chassis. Then, install the screw to secure the front audio and USB assembly to the chassis.
  • Page 138 To remove or install the card reader, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2. Locate the card reader. See “Major FRUs and CRUs” on page 34. 3. To remove the card reader, do the following: a.
  • Page 139 e. Remove the two screws that secure the card reader. Then, carefully lift the card reader off the card reader bracket. Figure 73. Removing the card reader 4. To install the new card reader, do the following: a. Align the two screw holes in the new card reader with the two screw holes in the card reader bracket. Then, install the two screws to secure the card reader.
  • Page 140 Figure 75. Installing the card reader bracket c. Insert the tab on the front audio and USB assembly into the hole in the chassis as shown. Figure 76. Installing the front audio and USB assembly d. Align the screw hole in the front audio and USB assembly with the corresponding hole in the chassis. Then, install the screw to secure the front audio and USB assembly to the chassis.

  • Page 141: Front Audio And Usb Assembly

    e. Press the release tab and pivot the drive bay assembly outward to open it. See “Preparing your computer” on page 92. f. Connect the card reader cable and the power button cable to a USB 2.0 connector and the front- bezel connector on the system board.

  • Page 142: Thinkstation Led

    c. Insert the tab on the new front audio and USB assembly into the hole in the chassis as shown. Figure 79. Installing the front audio and USB assembly d. Align the screw hole in the front audio and USB assembly with the corresponding hole in the chassis. Then, install the screw to secure the front audio and USB assembly to the chassis.
  • Page 143 1. Prepare your computer. See “Preparing your computer” on page 92. 2. Locate the ThinkStation LED. See “Major FRUs and CRUs” on page 34. 3. To remove the ThinkStation LED, do the following: a. Disconnect the ThinkStation LED cable from the ThinkStation LED connector on the system board. See “Parts on the system board”...
  • Page 144 a. Insert the new ThinkStation LED into the plastic holder until it snaps into position. Figure 83. Installing the ThinkStation LED b. Install the ThinkStation LED cover as shown to secure the ThinkStation LED. Figure 84. Installing the ThinkStation LED cover c.

  • Page 145: Thermal Sensor

    Thermal sensor Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To remove or install the thermal sensor, do the following: 1. Prepare your computer. See “Preparing your computer” on page 92. 2.
  • Page 146 e. Remove the entire thermal sensor from the chassis. Figure 86. Removing the thermal sensor 4. To install the new thermal sensor, do the following: a. From the inner side of the chassis, insert the tab of the new thermal sensor into the hole in the chassis as shown.

  • Page 147: Internal Speaker

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 155. Internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Note: The internal speaker is only available on some models.
  • Page 148 e. Lift the internal speaker out of the chassis. Figure 89. Removing the internal speaker 4. To install the new internal speaker, do the following: a. Align the two screw holes in the new internal speaker with the screw holes in the chassis. Figure 90.

  • Page 149: Wi-Fi Units

    c. Install the two screws to secure the internal speaker to the chassis. Figure 91. Installing the screws d. Press the release tab and pivot the drive bay assembly outward to open it. See “Preparing your computer” on page 92. e.
  • Page 150 a. Pull the handle of the retaining latch outward to the open position. Then, slide the Wi-Fi card shield as shown to remove it from the Wi-Fi card. Figure 92. Opening the retaining latch and removing the Wi-Fi card shield b.
  • Page 151 5. To install the new Wi-Fi card, do the following: a. If necessary, install the plastic holder first. Align the four tabs on the rear of the plastic holder with the corresponding holes in the chassis. Then, slide the plastic holder toward the system board until it snaps into position.
  • Page 152 c. Insert the new Wi-Fi card into the Wi-Fi card slot. Then, pivot the Wi-Fi card downward. Figure 97. Inserting the Wi-Fi card and pivoting it downward d. Connect the Wi-Fi antenna cables to the Wi-Fi card. Figure 98. Connecting the Wi-Fi antenna cables P330 Hardware Maintenance Manual...
  • Page 153 e. Slide the Wi-Fi card shield as shown to install it to the Wi-Fi card. Align the pin on the retaining latch with the corresponding hole in the plastic holder. Then, press the retaining latch downward into the hole until it snaps into position. Figure 99.
  • Page 154 5. Remove the front antenna and cable from the chassis. Figure 100. Removing the front Wi-Fi antenna 6. To install the new front Wi-Fi antenna, do the following: a. Peel off the paper that protects the sticker on the new front antenna. Remove the plastic cover from the front-antenna cable connector.
  • Page 155 b. Stick the front antenna to the front panel as shown. Then, insert the front-antenna cable into the hole in the front panel. Figure 102. Installing the front Wi-Fi antenna c. Press the release tab and pivot the drive bay assembly to open it. See “Preparing your computer” on page 92.
  • Page 156 c. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. Figure 103. Removing the rear Wi-Fi antenna 3. To install the rear Wi-Fi antenna, do the following: a. Install the new rear Wi-Fi antenna to the rear-antenna cable connector attached on the rear of the computer.

  • Page 157: Heat-Sink-And-Fan Assembly

    Heat-sink-and-fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. CAUTION: Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin.

  • Page 158: Microprocessor

    • Do not touch the thermal grease while handling the heat-sink-and-fan assembly. 4. To install the new heat-sink-and-fan assembly, do the following: a. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly. b. Position the heat-sink-and-fan assembly on the system board. Ensure that the four screws are aligned with the holes in the system board.
  • Page 159 4. Lift the small handle and open the retainer to access the microprocessor Figure 106. Accessing the microprocessor 5. Lift the microprocessor straight up and out of the microprocessor socket. Notes: • Your microprocessor and socket might look different from the one illustrated. •...

  • Page 160: System Board

    8. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.

  • Page 161: Pcie Card

    a. “PCIe card” on page 94. b. “Memory module” on page 103. c. “M.2 solid-state drive” on page 96. d. “Wi-Fi card” on page 141. e. “Front audio and USB assembly” on page 133. “Heat-sink-and-fan assembly” on page 149. 3. Record the cable routing and cable connections, and then disconnect all cables from the system board. See “Parts on the system board”...
  • Page 162 Figure 110. Installing the nine screws to secure the system board 8. Reinstall all parts that you have removed one by one in the reversed sequence as you remove them. Refer to the information that you have noted down and the related topics in Chapter 9 “Hardware removal and installation”...

  • Page 163: Completing The Parts Replacement

    3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely. 4. Follow any additional instructions that are included with the replacement part you received. Completing the parts replacement CAUTION: After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power and operating the computer.
  • Page 164 4. Align the three plastic tabs on the front bezel with the corresponding holes in the chassis. Then pivot the front bezel inward until it snaps into position on the top. Figure 113. Reinstalling the front bezel 5. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis.
  • Page 165 10. If a newly installed hardware component does not work correctly, update the device driver. See “Keeping your computer current” on page 54. Chapter 9 Hardware removal and installation...
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  • Page 167: Chapter 10. Getting Information, Help, And Service

    • Access troubleshooting and support information for your computer model and other supported products. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: https://support.lenovo.com © Copyright Lenovo 2018, 2020...

  • Page 168: Help And Service

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 169: Purchasing Additional Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to . You also can contact the Lenovo Customer https://support.microsoft.com Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
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  • Page 171: Appendix A. System Memory Speed

    • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. • The ECC memory modules are not supported on the computer models with Intel Core i5 or i7 microprocessors.
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  • Page 173: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 174 P330 Hardware Maintenance Manual...

  • Page 175: Appendix C. Regulatory Information Of Countries And Regions

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 176 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Korean wireless-radio compliance information 무선설비...
  • Page 177 The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
  • Page 178 All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to https:// support.lenovo.com...

  • Page 179: Appendix D. Weee And Recycling Information Of Countries And Regions

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 180 If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 181 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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  • Page 183: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    Mainland China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2018, 2020...
  • Page 184 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Taiwan RoHS P330 Hardware Maintenance Manual...

  • Page 185: Appendix F. Energy Star Model Information

    ENERGY STAR program requirement for computers at the time of manufacture: 30D1, 30D2, and 30D4. For more information about ENERGY STAR ratings for Lenovo computers, go to: https://www.lenovo.com...
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  • Page 187: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 188 P330 Hardware Maintenance Manual...
  • Page 189 Appendix H. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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