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Polycom IP 550 User Guide
Polycom IP 550 User Guide

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Summary of Contents for Polycom IP 550

  • Page 1 All manuals and user guides at all-guides.com Polycom IP 550 User Guide Polycom IP 550 User Guide...
  • Page 2: Table Of Contents

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Table of Contents Table of Contents ........................2 Introduction..........................3 The Polycom IP550 IP Phone ............................... 3 Web Portal ..........................3 Telephony Toolbar........................3 Document Format........................4 Feature Functionality ........................4 Feature Functionality ........................5 Account Codes - Verified ...............................
  • Page 3: Introduction

    Polycom IP 550 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP550 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature.
  • Page 4: Document Format

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME DESCRIPTION STEP BY STEP INSTRUCTIONS FOR USING THE...
  • Page 5: Feature Functionality

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK.
  • Page 6: Call Forward Always

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Extended Functionality A user may use the Feature Key instead of the soft key. CONFERENCE Splitting a Conference Call 1. To split the existing conference call, press the SPLIT soft key.
  • Page 7: Call Forward Busy

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Call Forward Busy Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed to a user’s voicemail.
  • Page 8: Call Pickup

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide 2. Press *88. 3. Follow the instructions. Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’...
  • Page 9: Call Transfer - To Voicemail

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Using the Feature 1. During the call, press the soft key. This will place the caller on hold and provide dial tone. TRNSFER 2. Enter the transfer with the KEYPAD.
  • Page 10: Caller Id Blocking Per Call

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Using the Feature GO OFF HOOK. 2. Press *70. You will hear a stutter dial tone then a normal dial tone. 3. Dial the NUMBER of the party you wish to call.
  • Page 11: Hold

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Using the Feature † Activate: Using the Phone’s Keys 1. Press the button. DO NOT DISTURB 2. Using the DISPLAY CONTROL keys, select the individual LINE that you want to place in Do Not...
  • Page 12: Last Number Redial

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Last Number Redial Allow the user to redial the last number dialed with a feature code or a button. Using the Feature 1. Press the Feature Key. REDIAL...
  • Page 13: Speed Dial 8

    All manuals and user guides at all-guides.com Polycom IP 550 User Guide Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK. 2. Press *74. You will hear a stuttered dial tone then a normal dial tone.

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