GRASS VALLEY KALEIDO-IP X240 Installation & Service Manual
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GRASS VALLEY KALEIDO-IP X240 Installation & Service Manual

GRASS VALLEY KALEIDO-IP X240 Installation & Service Manual

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KALEIDO-IP X240
High quality IP video multiviewers
Installation & Service Manual
13-00926-020 AE
2023-09-12
www.grassvalley.com

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Summary of Contents for GRASS VALLEY KALEIDO-IP X240

  • Page 1 KALEIDO-IP X240 High quality IP video multiviewers Installation & Service Manual 13-00926-020 AE 2023-09-12 www.grassvalley.com...
  • Page 2 Valley USA, LLC, or one of its affiliates or subsidiaries. All other intellectual property rights are owned by GVBB Holdings SARL, Grass Valley USA, LLC, or one of its affiliates or subsidiaries. All third party intellectual property rights (including logos or icons) remain the property of their respective owners.
  • Page 3 The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Underwriters Laboratory (UL) regulations and recommendations for USA.
  • Page 4 Notices The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Intertek Testing Services regulations and recommendations for USA/Canada. The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives.
  • Page 5 Kaleido-IP Installation & Service Manual Cautions A caution indicates a possible hazard to equipment that could result in equipment damage. Observe the following cautions when operating or working on this equipment: • This equipment is meant to be installed in a restricted access location. •...
  • Page 6 Notices Signification des symboles utilisés Signale la présence d’une tension élevée et dangereuse dans le boîtier de l’équipement ; cette tension peut être suffisante pour constituer un risque de décharge électrique. Avertit linstructions importantes relatives à lla documentation accompagnant l’équipement. Invite lcalibre du fusible lors du remplacement de ce dernier.
  • Page 7 électrique, de compatibilité électromagnétique et de conformité environnementale. Le symbole ci-contre sur un appareil Grass Valley ou à l’intérieur de l’appareil indique qu’il est conforme aux normes applicables en matière de sécurité laser. Avertissements Les avertissements signalent des conditions ou des pratiques susceptibles d’occasionner des blessures graves, voire fatales.
  • Page 8 Notices Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : • L’appareil est conçu pour être installé dans un endroit à accès restreint. •...
  • Page 9 Kaleido-IP Installation & Service Manual Grass Valley believes this environmental information to be correct but cannot guarantee its completeness or accuracy since it is based on data received from sources outside our company. All specifications are subject to change without notice.
  • Page 10 Notices Safety Standards Information Technology Equipment - Safety Part 1 EN60950-1: 2006 Safety of Information Technology Equipment Including Electrical Business Equipment. UL1419 (4 Edition) Standard for Safety – Professional Video and Audio equipment (UL file number E193966) EMC Standards This unit conforms to the following standards: EN55032:2015 (Class A) Electromagnetic Compatibility of multimedia equipment - Emission requirements EN61000-3-2:2014 (Class A)
  • Page 11 EMC Performance of Cables and Connectors Grass Valley products are designed to meet or exceed the requirements of the appropriate European EMC standards. In order to achieve this performance in real installations it is essential to use cables and connectors with good EMC characteristics.
  • Page 12 Notices...

  • Page 13: Table Of Contents

    Kaleido-IP X240 for Uncompressed Streams ........
  • Page 14 Table of Contents 5 System Configuration..........47 Introduction.
  • Page 15 Kaleido-IP X240 Installation & Service Manual Upgrading the Kaleido-IP Multiviewer............111 Downgrading the Multiviewer System .
  • Page 16 Table of Contents...

  • Page 17: Installation

    I nstallation Introduction This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X240 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following: •...

  • Page 18: Frame Physical Interface

    Contact Technical Support to purchase long- range active cables that have been tested to work with this multiviewer. See Grass Valley Technical Support, on page 126. Frame Physical Interface When the front cover is removed, the following controls and indicators are available.

  • Page 19: Mechanical Installation

    Kaleido-IP X240 Installation & Service Manual Mechanical Installation Setting up the Kaleido-IP Hardware To set up the Kaleido-IP hardware • Refer to the Dell EMC PowerEdge R640 Installation and Service Manual (see Related , on page 21) shipped with your Kaleido-IP unit, mount the unit in a Documentation standard 19-inch rack.
  • Page 20 Installation Setting up the Kaleido-IP Hardware...

  • Page 21: Overview

    Related Documentation Use the following related documentation to configure the multiviewer and to better understand the features available with this multiviewer. You can obtain the latest product documentation from the Documentation Library section of Grass Valley ’s website https://wwwapps.grassvalley.com/cgi-bin/doc_jn4.pl?c=^Kaleido-IP$|Kaleido- IP:%20Video%20Multiviewer&set=multiviewers&super=broadcast&skin=jumpnav&sort=rev...

  • Page 22: Software And Firmware Updates

    Overview Software and Firmware Updates Software and Firmware Updates You can obtain the latest Kaleido Software, drivers, and sample databases from the Downloads section of the Grass Valley’s website ( www.grassvalley.com/dl/multiviewers...

  • Page 23: About The Multiviewer

    Kaleido-IP X240 Installation & Service Manual About the Multiviewer The Kaleido-IP can monitor and display UHD, HD, and SD television programs distributed over IP, through up to four displays or through up to four streaming outputs. It supports numerous compressed and uncompressed video and audio formats.

  • Page 24: Overview Of The Kaleido-Ip System

    Overview Overview of the Kaleido-IP System Overview of the Kaleido-IP System...

  • Page 25: Multiviewer Cabling

    Multiviewer Cabling Introduction This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Kaleido-IP X240 for Uncompressed Streams Typical cabling diagram for a Kaleido-IP X240 with optional GPU card and two mellanox cards (LAN3-LAN4 & LAN5- LAN6).

  • Page 26: Kaleido-Ip X240 For Compressed Streams

    Multiviewer Cabling Kaleido-IP X240 for Compressed Streams Kaleido-IP X240 for Compressed Streams Typical cabling diagram for a Kaleido-IP X240 without the mellanox options. Card positioning for Kaleido-IP X240 with one mellanox option. Card positioning for Kaleido-IP X240 with two mellanox options.

  • Page 27: Steps For Disabling 2Nd Nic

    Steps for disabling 2nd NIC When setting up for Kaleido-IP X240 with two mellanox cards, you will need to configure the integrated devices in iDRAC interface and disable the second NIC port. If the second NIC is not disabled, XAdmin will display a warning message saying that the software is detecting 8 interface, instead of 6.

  • Page 28: Commissioning The Multiviewer

    • The Kaleido-RCP2 is an optional device, and may not have been shipped with your Kaleido-IP system. For information on this and other options for your multiviewer system, contact your Grass Valley sales representative. • You may need to upgrade your Kaleido-RCP2 devices (if available) to the latest firmware.

  • Page 29: Changing The Output Resolution

    Kaleido-IP X240 Installation & Service Manual Notes (continued) • If your displays are not collocated with your Kaleido-IP unit, use long-range active cables when more than a short cable length is required. Contact Technical Support to purchase long-range active cables that have been tested to work with this multiviewer.
  • Page 30 Multiviewer Cabling Changing the Output Resolution 2 Right-click anywhere on the monitor wall, point to Monitor Wall (if you clicked a monitor), and then click Display resolution. The Display Resolution window appears. 3 Clear the Use detected monitor resolution check box. Note: The value indicated for Detected monitor resolution in the Display Resolution window is always “unknown”...

  • Page 31: Ip Network Setup

    6000 logical sources in a Kaleido-IP system without exceeding the network’s bandwidth or the unit’s decoding resources. In XAdmin and XEdit, a Kaleido-IP X240 with four network adapters is identified as Kaleido-IP-4, and a Kaleido-IP X240 with five or six network adapters is identified as Kaleido-IP-6.
  • Page 32 IP Network Setup Networking Essentials A client PC must have IP connectivity with the Management Network, to communicate with the multiviewer (see System Requirements for a Client PC, on page 47) so it can be configured with XEdit and XAdmin. You must also configure any Kaleido-RCP2 units you may have ordered (see Using a Kaleido-RCP2 with Default Settings, on page 74).

  • Page 33: Unicast And Multicast Sources And Destinations

    Kaleido-IP X240 Installation & Service Manual Unicast and Multicast Sources and Destinations Video sources and the multiviewer’s streamed mosaic outputs support both unicast and multicast operation. The IP address used determines the operating mode (unicast / multicast). IP Packet Transmission Method Description...
  • Page 34 IP Network Setup Changing the Management Network IP Address from the Monitor Wall Note: When the DHCP server’s lease time for IP addresses expires, DHCP- enabled devices on the network renew their IP configuration data. When the multiviewer is assigned a new IP address from the DHCP server, you must reboot the multiviewer so it can apply the new IP address to its configuration.

  • Page 35: Configuring A Multiviewer's Ip, Date, And Time Settings With Xadmin

    Kaleido-IP X240 Installation & Service Manual Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin To change the Kaleido-IP’s management and Media IP addresses 1 Open a Web browser window and type your multiviewer’s Management IP address in the address bar. See Opening XAdmin, on page 56.
  • Page 36 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 3 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 37 Kaleido-IP X240 Installation & Service Manual Parameter Description LAN1 (management Set the network IP address to be used for multiviewer management: port) IP address that is, any PC that uses XEdit or XAdmin to configure this multiviewer and any Kaleido-RCP2 / RCP-200 must have IP connectivity to the LAN1 port.
  • Page 38 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin a Click Configure, under DNS and proxy configuration. The DNS and Proxy Configuration page appears. b Type the appropriate suffixes for your primary domain, and search domain, and the IP addresses for the primary, and secondary DNS server.
  • Page 39 Kaleido-IP X240 Installation & Service Manual Parameter Description (continued) This option must be enabled if this Kaleido-IP is meant to be PTP configuration used with: • SMPTE ST 2110-20 / -30 / -40 inputs. • SMPTE ST 2110-20 output(s). • Both SMPTE ST 2110-20 / -30 / -40 inputs and SMPTE ST 2110-20 output(s).
  • Page 40 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 8 Click Save. The new settings are saved locally. 9 Click OK. 10 Once a setting change has been saved, the Apply settings button becomes available. 11 Click Apply settings. The multiviewer must be restarted for changes to the network configuration to take effect.

  • Page 41: Network Considerations

    Kaleido-IP X240 Installation & Service Manual Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources. The Kaleido-IP supports concurrent decoding of up to 512 elementary streams within a program.
  • Page 42 IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 5432 Used by XEdit for export operations 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit 5120 RCP2 Used to listen for Kaleido Software discovery packets 10000 For RCP2 protocol 10001...
  • Page 43 Kaleido-IP X240 Installation & Service Manual Port Used for Transport Notes 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
  • Page 44 IP Network Setup TCP/UDP Port Usage From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules. 5353 mDNS Used for mDNS discovery on multicast 224.0.0.251 discovery 8851 Alpermann+...

  • Page 45: Network Considerations For A Multiviewer Cluster

    Kaleido-IP X240 Installation & Service Manual Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port to use for communications between the multiviewer and an external router. Between multiviewer and SNMP managers Port Used for Transport Notes...
  • Page 46 IP Network Setup Network Considerations for a Multiviewer Cluster...

  • Page 47: System Configuration

    Kaleido-IP-4 A Kaleido-IP X240 frame with four network adapters Kaleido-IP-6 A Kaleido-IP X240 frame with five or six network adapters Installing Kaleido Software Client Applications In addition to the XAdmin Web client, which does not require installation, the Kaleido Software includes the following client applications: •...

  • Page 48: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
  • Page 49 A window appears, showing the download and installation progress. At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under Grass Valley).
  • Page 50 System Configuration Installing XEdit from your Multiviewer’s Home Page Once the installation has completed, the XEdit startup screen appears. Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 51 Kaleido-IP X240 Installation & Service Manual Once the database has completed loading, XEdit’s main application window appears. Note: Once it has been installed from the multiviewer, XEdit remains on your PC, and can be launched from the shortcut that was added to your...

  • Page 52: Uninstalling Xedit

    2 Locate the Uninstall XEdit shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.
  • Page 53 • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under Grass Valley). • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
  • Page 54 System Configuration Installing Router Control window lists all logical routers configured within your multiviewer system, in addition to the KX Router logical router. 4 In Router Control, click the router you want to control, and then click Open. Depending on your Windows Firewall settings, a security alert may appear. •...

  • Page 55: Uninstalling Router Control

    2 Locate the Uninstall Router Control shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.

  • Page 56: Opening Xadmin

    System Configuration Opening XAdmin Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 57: Ways To Access Xadmin

    Kaleido-IP X240 Installation & Service Manual Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 57), • from XEdit (see Opening XAdmin from XEdit on page 58), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s...

  • Page 58: Opening Xadmin From Xedit

    System Configuration Opening XAdmin from XEdit Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the Management IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
  • Page 59 Kaleido-IP X240 Installation & Service Manual Suppressing untrusted connection warning in Firefox The first time you try to access XAdmin in Firefox, the browser may display the following page instead, prompting you to confirm the multiviewer’s security credentials. To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page.
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 61 Kaleido-IP X240 Installation & Service Manual Suppressing certificate error in Internet Explorer or Chrome The first time you try to access XAdmin in Internet Explorer or Chrome, the browser may prompt you to confirm the multiviewer’s security credentials. Internet Explorer’s security warning...
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser Chrome’s security warning Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 63 Kaleido-IP X240 Installation & Service Manual Special notes for Internet Explorer users (continued) • You must have administrator status to accept the certificate error. If your user account does not have administrator status, then close your browser and, before you open it again, right-click the Internet Explorer icon, and then click Run as administrator: 2 Click Certificate error.
  • Page 64 System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 65 Kaleido-IP X240 Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 66 System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears. 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window.

  • Page 67: Enabling The Compatibility View In Internet Explorer

    Kaleido-IP X240 Installation & Service Manual 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again. You should now be able to access XAdmin, from your multiviewer home page without ever seeing the security warning again, unless the multiviewer’s IP address is changed, in which case you will want to repeat this procedure.

  • Page 68: Xadmin Access Control

    System Configuration XAdmin Access Control XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click Access control, in the navigation area on the left side of the page.
  • Page 69 Kaleido-IP X240 Installation & Service Manual 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 70: Changing The Xadmin Password

    System Configuration Changing the XAdmin Password Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 71: Disabling Xadmin Access Control

    Kaleido-IP X240 Installation & Service Manual 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page. Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin.

  • Page 72: Closing A Password-Protected Xadmin Session

    System Configuration Closing a Password-Protected XAdmin Session 5 Click OK to close the message window. The Apply settings button becomes available. 6 Click Apply settings. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. Unrestricted access to XAdmin is restored, for this multiviewer. Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are...

  • Page 73: Viewing A Multiviewer's Status Information

    Kaleido-IP X240 Installation & Service Manual Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin, on page 56. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of licenses under MULTIVIEWER STATUS AND LICENSES.

  • Page 74: Configuring Sources

    Gateway (see the “Enabling or Disabling DHCP” and “Setting an IP Address, Subnet Mask and Gateway” sections in the Kaleido-RCP2 Guide to Installation and Operation, available from the Documentation Library section of Grass Valley’s website). To access Kaleido-X rooms located in other subnets, the Kaleido-RCP2 must be configured with the appropriate unicast IP addresses (see the “Configuring Unicast IP Addresses”...

  • Page 75: Customizing Layouts, Logical Sources, And Other Kaleido-Ip Elements

    Kaleido-IP X240 Installation & Service Manual 7 Press ENTER again (by default, there is no password). The message Access granted will appear on the LCD display if the login is successful. If a mouse is connected to the Kaleido-RCP2, then you should be able to see and move the mouse pointer on the monitor wall.

  • Page 76: Available Hardware And Software Options

    The following table lists options that can be enabled via the XAdmin Status and Options page (see Enabling Options on page 80). Kaleido-IP X240 software options Kalei do-I Part Number Option...
  • Page 77 Kaleido-IP X240 Installation & Service Manual Kaleido-IP X240 software options (continued) Kalei do-I Part Number Option X240 Feature  KIP-OPT- Compressed IP License for: STREAMING-OUT outputs • H.264/MPEG2 compressed video H.264/MPEG2 remote streaming of the multiviewer outputs over IP. • Using noVNC to view a head’s mosaic output through a Web browser.
  • Page 78 System Configuration Available Hardware and Software Options Kaleido-IP X240 software options (continued) Kalei do-I Part Number Option X240 Feature  KIP-OPT-OP34 Output heads 3 Activates output heads 3 and 4. and 4 This is required to use noVNC for viewing the mosaic output of heads 3 and 4 with a Web browser.
  • Page 79 The following table lists the SFP cartridges that can be installed in the field. Only the SFP cartridges listed below have been tested to work with the multiviewer and are supported by Grass Valley. Kaleido-IP X240 SFP / QSFP hardware options Use with Minimum...

  • Page 80: Enabling Options

    Configuring the Kaleido-IP to use SMPTE ST 2110 Inputs and ST 2110 Outputs with NMOS, on page 94 To enable options on a multiviewer 1 Obtain a license key from Grass Valley. See Kaleido-IP X240 software options, on page 76. 2 Open XAdmin.
  • Page 81 Kaleido-IP X240 Installation & Service Manual 5 Click the Enable button. A window appears prompting you for the license key. 6 Enter the license key for the specific option in the box, and then click OK. Once the option is enabled, the license key is displayed, the status indicator turns...

  • Page 82: Testing The Monitor Wall's Operation

    System Configuration Testing the Monitor Wall’s Operation Testing the Monitor Wall’s Operation The Kaleido-IP software must be activated through a license before a layout can be shown on the monitor wall. When the monitor wall shows the message The Kaleido-IP software license is not activated.

  • Page 83: Configuring Uncompressed Ip Smpte St 2110 Inputs

    Available Hardware and Software Options, on page 76. Obtain the uncompressed IP ST 2110 inputs (KIP-OPT- UCIP and Rivermax license) license keys from Grass Valley. See Grass Valley Technical Support, on page 126. • The connected network must have a PTP grandmaster server clock on its domain.
  • Page 84 System Configuration Configuring Uncompressed IP SMPTE ST 2110 Inputs • If the first program is composed of 2 channels, then the next program will start from channel 3 and so on. • For example, a stream contains 8 audio channels, and the channel lineup is 5.1 + stereo.

  • Page 85: Configuring Head Streaming

    , on page 126 . PREREQUISITES: • Head streaming is a licensed feature. See Available Hardware and Software Options, on page 76. Obtain the following head streaming license key from Grass Valley: KIP-OPT- STREAMING-OUT . See Grass Valley Technical Support, on page 126.
  • Page 86 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Install the head streaming license key ( KIP-OPT-STREAMING-OUT ) from Grass Valley. Enabling Options, on page 80. 3 Click Head streaming, in the navigation area on the left side of the page.
  • Page 87 Kaleido-IP X240 Installation & Service Manual b Set the appropriate bit rate. Notes • If the streaming output is meant to feed a Kaleido-IP multiviewer, the following output resolution / bit rate combinations should ensure good video quality on the monitor wall: •...
  • Page 88 Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy, on page 89. For this, obtain and install the uncompressed IP ST 2110 output license key (KIP-OPT-UCIP-OUT and Rivermax license) from Grass Valley. See Available Hardware and Software Options, on page 76 and Enabling Options, on page 80.

  • Page 89: Cabling And Configuring The Head Streaming To Support Smpte St 2022-7 Redundancy

    Network B Network Switch ‘Blue’ PREREQUISITES: • At least two switches must be used for this application. Contact Grass Valley for more information about switch compatibility. See Grass Valley Technical Support, on page 126. These switches must be configured to be used with SMPTE ST 2022-7. See the fabric configuration documentation supplied with the switch.
  • Page 90 Multiviewer Ethernet Port Usage, on page 26. For this, the Kaleido-IP must have one KIP-OPT-ETH-2S or two KIP-OPT-ETH-1X network interface cards installed. See Kaleido-IP x240 PCI network interface add-on card options, on page 78 for more information. • Media ports LAN3-LAN4 and LAN5-LAN6 must be configured. See Configuring a Multiviewer’s IP, Date, and Time Settings with...
  • Page 91 Kaleido-IP X240 Installation & Service Manual 4 Set the media IP address settings for both LAN3-LAN4 and LAN5-LAN6 according to the needs of the switch’s fabric configuration. See also Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin, on page 35.
  • Page 92 System Configuration Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy 6 Expand the streaming options section for the head(s) you want to stream SMPTE ST 2110-20/-30 using SMPTE ST 2022-7 or not. 7 For SMPTE ST 2022-7 output redundancy, enable both Enable video streaming on LAN3-LAN4 (A Network) and Enable video streaming on LAN5-LAN6 (B Network).
  • Page 93 Kaleido-IP X240 Installation & Service Manual Note: HDMI Output resolution shows the current monitor wall output resolution setting. When streaming a head, only the 1920 × 1080 50/60Hz monitor wall output resolution is supported. You must ensure that you set the resolution for the mosaic output on the monitor wall to 1920 ×...

  • Page 94: Configuring The Kaleido-Ip To Use Smpte St 2110 Inputs And St 2110 Outputs With Nmos

    System Configuration Configuring the Kaleido-IP to use SMPTE ST 2110 Inputs and ST 2110 Outputs with NMOS Configuring the Kaleido-IP to use SMPTE ST 2110 Inputs and ST 2110 Outputs with NMOS Kaleido-IP supports Networked Media Open Specifications (NMOS) AMWA IS-04 for device discovery and registration and IS-05 for connection management.
  • Page 95 • KIP-OPT-UCIP and Rivermax license to support uncompressed IP SMPTE ST 2110 inputs. Enabling Options, on page 80. Obtain license keys if necessary from Grass Valley. Grass Valley Technical Support, on page 126. To manually configure the NMOS registry the multiviewer is to use If the multiviewer did not automatically register itself as a node in the NMOS registry through DNS-SD or if DNS-SD is unavailable, then proceed as follows.
  • Page 96 System Configuration Configuring the Kaleido-IP to use SMPTE ST 2110 Inputs and ST 2110 Outputs with NMOS The System Configuration page appears. Scroll down to the NMOS Registry Configuration settings. Parameter Description Number of audio Set the number of SMPTE ST 2110-30 audio receivers to expect per receivers per input Input device.
  • Page 97 Kaleido-IP X240 Installation & Service Manual Your Kaleido-IP restarts. 8 Receivers must be created by creating Virtual Inputs in XEdit. Refer to Virtual Inputs in the Kaleido Software User’s Manual. See Related Documentation, on page 21. 9 For head streaming, senders are created when a head’s mosaic output is configured to stream according to the SMPTE ST 2110-20/-30 standard;...

  • Page 98: Configuring Virtual Lan Adapters On A Kaleido-Ip

    System Configuration Configuring Virtual LAN Adapters on a Kaleido-IP Configuring Virtual LAN Adapters on a Kaleido-IP To add Virtual LAN adapters on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click System configuration, in the navigation area on the left side of the page. The System Configuration page appears.
  • Page 99 Kaleido-IP X240 Installation & Service Manual 3 Click Configure, under Virtual LAN configuration. The “Virtual LAN adapters configuration” page appears. 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration.

  • Page 100: Adding Fonts To A Kaleido-Ip

    System Configuration Adding Fonts to a Kaleido-IP Adding Fonts to a Kaleido-IP Certain subtitles use a specific font in order to work. Fonts can be added to the Kaleido-IP to support such subtitles. To add fonts on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 56.
  • Page 101 Kaleido-IP X240 Installation & Service Manual 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open.

  • Page 102: Importing A Database

    System Configuration Importing a Database Importing a Database XEdit must be offline from the multiviewer to import a database. To import a database 1 On the Configure menu, point to Database, and then click Import. The Import from Multiviewer window appears, prompting you for the IP address of the multiviewer whose database you want to import.

  • Page 103: Restarting Or Shutting Down The Multiviewer

    Kaleido-IP X240 Installation & Service Manual Restarting or Shutting Down the Multiviewer The following options are available to restart or shutdown the multiviewer. • Restarting the Monitor Wall Software • Restarting a Kaleido-IP Multiviewer • Shutting Down a Kaleido-IP Multiviewer...
  • Page 104 System Configuration Restarting or Shutting Down the Multiviewer 3 Click one of the following options. Click Restart software Restart the monitor wall software. Restart unit Restart a Kaleido-IP multiviewer. Shutdown Shut down a Kaleido-IP multiviewer. Reset database Restore the multiviewer’s database to its factory default configuration. The multiviewer’s current database content (Rooms, Layouts, Channels/Sources, and so on) will be lost.
  • Page 105 Kaleido-IP X240 Installation & Service Manual Then Shutdown Your multiviewer will perform a clean shut down, during which time you can observe messages associated with the Linux shutdown sequence on the monitor wall display connected to Head 1. Click OK to continue.
  • Page 106 System Configuration Restarting or Shutting Down the Multiviewer...

  • Page 107: Maintenance & Troubleshooting

    Maintenance & Troubleshooting Introduction This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management Port IP Address and Application Version To find the Management Port IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.

  • Page 108: Maintenance

    Related , on page 21. Documentation Contact Customer Support to order an FRU. See Grass Valley Technical Support, on page 126. Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes.
  • Page 109 Kaleido-IP X240 Installation & Service Manual 2 Click the Help & support link in the navigation pane. The Technical Support page appears. 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.

  • Page 110: Upgrading The Multiviewer

    Maintenance & Troubleshooting Upgrading the Multiviewer Upgrading the Multiviewer Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version number to take advantage of the latest bug fixes and stability enhancements. See the Release Notes for more information about a Kaleido Software release. Kaleido Software Upgrading and Downgrading a Multiviewer Running Kaleido Software Version 12.0.0 or Higher...

  • Page 111: Pre-Upgrade Checklist

    Kaleido-IP X240 Installation & Service Manual i. This is the highest Kaleido Software version ever installed on the multiviewer. ii. Re-install the multiviewer software image onto the multiviewer for this Kaleido Software version. The Kaleido-IP software installer applies these guidelines to automatically block unsupported upgrade / downgrade pathways.
  • Page 112 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer Internet Explorer users: • If the page remains blank, then see Enabling the Compatibility View in Internet Explorer , on page 67. • If you see a certificate error message instead of the Status and Options Registering your Multiviewer's Security Credentials with page, then see your Browser...
  • Page 113 Kaleido-IP X240 Installation & Service Manual • 841 is the build number Kaleido-IP_12.0.0.841.upgrade The selected file is uploaded to the Kaleido-IP. Kaleido-IP_12.0.0.841.upgrade 6 Once the upload has completed, click Apply update. Package Kaleido-IP_12.0.0.841.upgrade has been uploaded successfully While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit.
  • Page 114 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer 7 Once the upgrade has completed, if you wish to keep a copy of the log messages, scroll down to the bottom of the page, click Download the Upgrade log, and save the log to your hard drive as a text file.
  • Page 115 Kaleido-IP X240 Installation & Service Manual You can verify the new version number by displaying the dashboard on the monitor wall. Displaying the Dashboard, on page 114.

  • Page 116: Downgrading The Multiviewer System

    Maintenance & Troubleshooting Downgrading the Multiviewer System Downgrading the Multiviewer System To downgrade your multiviewer to an earlier version of Kaleido Software • See Upgrading and Downgrading a Multiviewer Running Kaleido Software Version 12.0.0 or Higher, on page 108. Displaying the Dashboard The multiviewer supports the following types of dashboards: •...

  • Page 117: Troubleshooting

    Kaleido-IP X240 Installation & Service Manual Troubleshooting Troubleshooting with the Kaleido-IP frame’s USB ports A USB mouse can be directly connected to the multiviewer for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions.
  • Page 118 Contact Technical Support to purchase long-range active cables that have been tested to work with this multiviewer. See Grass Valley Technical Support, on page 126. See the Average offset Video sync issues / The Kaleido-IP’s time...

  • Page 119: Disposal And Recycling Information

    Installation & Service Manual Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. Before disposing of your Grass Valley equipment, remove the battery as follows: 1 Make sure the equipment’s AC adapters are unplugged from the power outlet.
  • Page 120 Maintenance & Troubleshooting Disposal and Recycling Information For more information about recycling, contact Grass Valley.

  • Page 121: Specifications

    • Gigabit Ethernet with RJ-45 connectors or • Gigabit Ethernet with SFP28 connectors or • Gigabit Ethernet with QSFP28 connectors. Kaleido-IP x240 PCI network interface add-on card options, on page 78 and Kaleido-IP X240 SFP / QSFP hardware options, on page 79.

  • Page 122: Decoding Capacity

    Specifications Resolution Up to 3840 × 2160 @ 25 / 29.97 / 50 / 59.94 Hz (all progressive scan) 1080i is available when an optional DisplayPort-to-HDMI passive adapter is used. Streaming SMPTE ST 2110-20 Video head output. SMPTE ST 2110-30 Audio head output (16ch, 125us, L24, 48kHz). When using ST 2110 uncompressed IP output, the four output streams are limited to HD resolution (1920 ×...

  • Page 123: Multiviewer Integration With Other Systems And Equipment

    Contact Technical Support to purchase long-range active HDMI cables that have been tested to work with this multiviewer. See , on page 126. Grass Valley Technical Support Remote Output via IP Streaming Video formats MPEG transport stream over Unicast or Multicast RTSP.

  • Page 124: Optional Drivers For Controlling Routing Devices From The Multiviewer

    Electronics) PESA USP (Unsolicited Status Cheetah, Tiger, Jaguar, Protocol) Cougar, Ocelot, Bobcat, TDM3000, PERC2000 system controller Grass Valley (SAM / General Switcher Protocol Snell / Pro-Bel) (SW-P-02) Sony Sony HKSPC (GVGNP Sony routers (requires HKSPC Emulator) card); GVG routers (Ethernet)

  • Page 125: Drivers For Controlling Tally Interface Devices From The Multiviewer

    Technical Support, on page 126). d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000 Native Protocol supports some Encore system controller models, which are supported by Ethernet connection. For other Series 7000 devices you wish to control by Ethernet connection, use the Sony HKSPC (GVGNP Emulator).

  • Page 126: Built-In Communications Protocols

    The supported communications protocols are listed in the following table. Only TCP/IP connection type is supported and the dedicated port number on the multiviewer, for TCP/IP connections. Company Protocol TCP/IP (port) Grass Valley (Miranda) Kaleido Remote Control Protocol Yes (13000) Grass Valley (Miranda/NVISION) NVEP Router (NP0016) Yes (5194)
  • Page 127 Kaleido-IP X240 Installation & Service Manual...

  • Page 128: Contact Us

    1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, please consult the Contact Us section of Grass Valley’s website ( www.grassvalley.com ). An online form for e-mail contact is also available from the website.

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