GRASS VALLEY KALEIDO-IP X330 Installation & Service Manual
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GRASS VALLEY KALEIDO-IP X330 Installation & Service Manual

Ip video multiviewers
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KALEIDO-IP X330
KALEIDO-IP X130
HIGH QUALITY IP VIDEO MULTIVIEWERS
Installation & Service Manual
13-00926-020 AA
2020-11-10

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Summary of Contents for GRASS VALLEY KALEIDO-IP X330

  • Page 1 KALEIDO-IP X330 KALEIDO-IP X130 HIGH QUALITY IP VIDEO MULTIVIEWERS Installation & Service Manual 13-00926-020 AA 2020-11-10...
  • Page 2 Valley USA, LLC, or one of its affiliates or subsidiaries. All other intellectual property rights are owned by GVBB Holdings SARL, Grass Valley USA, LLC, or one of its affiliates or subsidiaries. All third party intellectual property rights (including logos or icons) remain the property of their respective owners.
  • Page 3 The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Underwriters Laboratory (UL) regulations and recommendations for USA.
  • Page 4 Notices The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Intertek Testing Services regulations and recommendations for USA/Canada. The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives.
  • Page 5 Kaleido-IP Installation & Service Manual Cautions A caution indicates a possible hazard to equipment that could result in equipment damage. Observe the following cautions when operating or working on this equipment: • This equipment is meant to be installed in a restricted access location. •...
  • Page 6 Notices Signification des symboles utilisés Signale la présence d’une tension élevée et dangereuse dans le boîtier de l’équipement ; cette tension peut être suffisante pour constituer un risque de décharge électrique. Avertit l'utilisateur, l’opérateur ou le technicien de maintenance que des instructions importantes relatives à...
  • Page 7 électrique, de compatibilité électromagnétique et de conformité environnementale. Le symbole ci-contre sur un appareil Grass Valley ou à l’intérieur de l’appareil indique qu’il est conforme aux normes applicables en matière de sécurité laser. Avertissements Les avertissements signalent des conditions ou des pratiques susceptibles d’occasionner des blessures graves, voire fatales.
  • Page 8 Notices Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : • L’appareil est conçu pour être installé dans un endroit à accès restreint. •...
  • Page 9 Grass Valley believes this environmental information to be correct but cannot guarantee its completeness or accuracy since it is based on data received from sources outside our company. All specifications are subject to change without notice.
  • Page 10 Notices Mains Supply Voltage Before connecting the equipment, observe the safety warnings section and ensure that the local mains supply is within the rating stated on the rear of the equipment. Safety and EMC Standards This equipment complies with the following standards: Safety Standards Information Technology Equipment - Safety Part 1 EN60950-1: 2006...
  • Page 11 EMC Performance of Cables and Connectors Grass Valley products are designed to meet or exceed the requirements of the appropriate European EMC standards. In order to achieve this performance in real installations it is essential to use cables and connectors with good EMC characteristics.
  • Page 12 Notices...

  • Page 13: Table Of Contents

    Table of Contents 1 Overview ............17 Introduction.
  • Page 14 Table of Contents Installing Kaleido Software Client Applications ........... . . 45 Installing XEdit from your Multiviewer’s Home Page .
  • Page 15 Kaleido-IP X330/X130 Installation & Service Manual Disposal and Recycling Information ............. . . 112 7 Specifications .
  • Page 16 Table of Contents...

  • Page 17: Overview

    Use the following related documentation to configure the multiviewer and to better understand the features available with this multiviewer. You can obtain the latest product documentation from the Documentation Library section of Grass Valley ’s website www.grassvalley.com/docs/multiviewers Document Number Title M770-2800 Kaleido Software User’s Manual...

  • Page 18: About The Multiviewer

    Overview About the Multiviewer About the Multiviewer The Kaleido-IP can monitor and display UHD, HD, and SD television programs distributed over IP, across two UHDTV displays or through one or two streaming outputs. It supports numerous compressed and uncompressed video and audio formats. See Decoding Capacity, on page 116 for more information about the supported number of video programs.

  • Page 19: Overview Of The Kaleido-Ip System

    Kaleido-IP X330/X130 Installation & Service Manual Overview of the Kaleido-IP System...
  • Page 20 Overview Overview of the Kaleido-IP System...

  • Page 21: Installation

    I nstallation Introduction This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X330, or Kaleido-IP X130 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following: •...

  • Page 22: Frame Physical Interface

    Contact Technical Support to purchase long- range active cables that have been tested to work with this multiviewer. See Grass Valley Technical Support, on page 124. Frame Physical Interface When the front cover is removed, the following controls and indicators are available.

  • Page 23: Multiviewer Cabling

    This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Typical cabling diagram for a Kaleido-IP X330 with two optional Media Ports (LAN5 & LAN6). The Kaleido-IP X130 rear panel is identical. Kaleido-IP Multiviewer Ethernet Port Usage On the Kaleido-IP multiviewer’s rear panel are Ethernet connections that are to be used as...
  • Page 24 Multiviewer Cabling Kaleido-IP Multiviewer Ethernet Port Usage must have IP connectivity to the LAN1 port. The management port LAN1 port can be used for media streams also. • The media ports LAN2 and higher are to be used for media streams only. •...

  • Page 25: Commissioning The Multiviewer

    • The Kaleido-RCP2 is an optional device, and may not have been shipped with your Kaleido-IP system. For information on this and other options for your multiviewer system, contact your Grass Valley sales representative. • You may need to upgrade your Kaleido-RCP2 devices (if available) to the latest firmware.

  • Page 26: Changing The Output Resolution

    Contact Technical Support to purchase long-range active cables that have been tested to work with this multiviewer. See Grass Valley Technical Support, on page 124. In this case, use the provided active DisplayPort-to-HDMI cable between the Kaleido-IP and the active cable.
  • Page 27 Kaleido-IP X330/X130 Installation & Service Manual The Display Resolution window appears. 3 Clear the Use detected monitor resolution check box. Note: The value indicated for Detected monitor resolution in the Display Resolution window is always “unknown” since the Kaleido-IP does not support automatic resolution detection.
  • Page 28 Multiviewer Cabling Changing the Output Resolution...

  • Page 29: Ip Network Setup

    In XAdmin and XEdit, a Kaleido-IP X130 or Kaleido-IP X330 with four network adapters is identified as Kaleido-IP-4, and a Kaleido-IP X130 or Kaleido-IP X330 with five or six network adapters is identified as Kaleido-IP-6.
  • Page 30 IP Network Setup Networking Essentials A client PC must have IP connectivity with the Management Network, to communicate with the multiviewer (see System Requirements for a Client PC, on page 45) so it can be configured with XEdit and XAdmin. You must also configure any Kaleido-RCP2 units you may have ordered (see Using a Kaleido-RCP2 with Default Settings, on page 73).

  • Page 31: Unicast And Multicast Sources And Destinations

    Kaleido-IP X330/X130 Installation & Service Manual Unicast and Multicast Sources and Destinations Video sources and the multiviewer’s streamed mosaic outputs support both unicast and multicast operation. The IP address used determines the operating mode (unicast / multicast). IP Packet Transmission Method Description...
  • Page 32 IP Network Setup Changing the Management Network IP Address from the Monitor Wall Note: When the DHCP server’s lease time for IP addresses expires, DHCP- enabled devices on the network renew their IP configuration data. When the multiviewer is assigned a new IP address from the DHCP server, you must reboot the multiviewer so it can apply the new IP address to its configuration.

  • Page 33: Configuring A Multiviewer's Ip, Date, And Time Settings With Xadmin

    Kaleido-IP X330/X130 Installation & Service Manual Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin To change the Kaleido-IP’s management and Media IP addresses 1 Open a Web browser window and type your multiviewer’s Management IP address in the address bar. See Opening XAdmin, on page 55.
  • Page 34 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 3 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 35 Kaleido-IP X330/X130 Installation & Service Manual Parameter Description DHCP Enable this option to allow the network’s DHCP server set the port’s IP configuration. If you are using an NMOS registry with the Kaleido-IP, then the LAN1 (management network) must be set to use DHCP.
  • Page 36 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description Gateway If LAN1, LAN2, or higher are configured within different subnets, and this multiviewer is meant to monitor HLS, RTSP, or RTMP sources, then add the required gateway addresses by clicking Add, and then typing the appropriate gateway address, for each LAN section.
  • Page 37 Kaleido-IP X330/X130 Installation & Service Manual 6 Configure the Date and Time, set the time reference for the multiviewer. Parameter Description Date and time Shows the current date and time’s source: PTP / NTP / Local source in use Current date and Shows the Kaleido-IP ’s current date and time.
  • Page 38 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description (continued) NTP configuration If this Kaleido-IP is meant to monitor HLS sources, enable this option, and then type the NTP server’s IP address. Kaleido-IP must have network connectivity to the NTP server. Local configuration Use the Kaleido-IP server’s internal time base and set the current date and time.
  • Page 39 Kaleido-IP X330/X130 Installation & Service Manual 15 If this system requires new fonts to support subtitles, then see Adding Fonts to a Kaleido-IP, on page 95 to add the required fonts.

  • Page 40: Network Considerations

    IP Network Setup Network Considerations Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources. The Kaleido-IP supports concurrent decoding of up to 512 elementary streams within a program.
  • Page 41 Kaleido-IP X330/X130 Installation & Service Manual Port Used for Transport Notes 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit 5120 RCP2 Used to listen for Kaleido Software discovery packets...
  • Page 42 IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
  • Page 43 Kaleido-IP X330/X130 Installation & Service Manual From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules. 5353 mDNS Used for mDNS discovery on multicast 224.0.0.251...

  • Page 44: Network Considerations For A Multiviewer Cluster

    IP Network Setup Network Considerations for a Multiviewer Cluster Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port to use for communications between the multiviewer and an external router. Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol)

  • Page 45: System Configuration

    System Configuration Introduction This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.

  • Page 46: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
  • Page 47 Kaleido-IP X330/X130 Installation & Service Manual 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.
  • Page 48 System Configuration Installing XEdit from your Multiviewer’s Home Page Once the installation has completed, the XEdit startup screen appears. Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 49 Kaleido-IP X330/X130 Installation & Service Manual 4 When prompted to specify a database, choose one from the Path list, or click Browse to navigate to the database you wish to use as your local workspace, and then click OK. Once the database has completed loading, XEdit’s main application window appears.

  • Page 50: Uninstalling Xedit

    • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.

  • Page 51: Installing Router Control

    Kaleido-IP X330/X130 Installation & Service Manual 4 In Temporary Files Settings, click Delete Files. 5 In Delete Files and Applications select all the check boxes, and then click OK. 6 Close Temporary Files Settings, and then Java Control Panel, by clicking their OK button.
  • Page 52 System Configuration Installing Router Control • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8). Once the installation has completed, the Router Control main application window appears.

  • Page 53: Uninstalling Router Control

    Kaleido-IP X330/X130 Installation & Service Manual • Click Allow access to unblock the application. The Matrix View application window opens. On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide, see , on page 17.
  • Page 54 • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.

  • Page 55: Opening Xadmin

    Kaleido-IP X330/X130 Installation & Service Manual Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 56: Ways To Access Xadmin

    System Configuration Ways to Access XAdmin Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 56), • from XEdit (see Opening XAdmin from XEdit on page 57), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s IP address has changed), you may see a security warning or a certificate error message.

  • Page 57: Opening Xadmin From Xedit

    Kaleido-IP X330/X130 Installation & Service Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the Management IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK.
  • Page 58 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing untrusted connection warning in Firefox The first time you try to access XAdmin in Firefox, the browser may display the following page instead, prompting you to confirm the multiviewer’s security credentials. To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page.
  • Page 59 Kaleido-IP X330/X130 Installation & Service Manual 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the...
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing certificate error in Internet Explorer or Chrome The first time you try to access XAdmin in Internet Explorer or Chrome, the browser may prompt you to confirm the multiviewer’s security credentials. Internet Explorer’s security warning...
  • Page 61 Kaleido-IP X330/X130 Installation & Service Manual Chrome’s security warning Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser Special notes for Internet Explorer users (continued) • You must have administrator status to accept the certificate error. If your user account does not have administrator status, then close your browser and, before you open it again, right-click the Internet Explorer icon, and then click Run as administrator: 2 Click Certificate error.
  • Page 63 Kaleido-IP X330/X130 Installation & Service Manual 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 64 System Configuration Registering your Multiviewer's Security Credentials with your Browser 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 65 Kaleido-IP X330/X130 Installation & Service Manual 9 Click Finish. A security warning appears. 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window.

  • Page 66: Enabling The Compatibility View In Internet Explorer

    System Configuration Enabling the Compatibility View in Internet Explorer 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again. You should now be able to access XAdmin, from your multiviewer home page without ever seeing the security warning again, unless the multiviewer’s IP address is changed, in which case you will want to repeat this procedure.

  • Page 67: Xadmin Access Control

    Kaleido-IP X330/X130 Installation & Service Manual XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin, on page 55.
  • Page 68 System Configuration Enabling XAdmin Access Control 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 69: Changing The Xadmin Password

    Kaleido-IP X330/X130 Installation & Service Manual Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin, on page 55. 2 Click Access control, in the navigation area on the left side of the page.

  • Page 70: Disabling Xadmin Access Control

    System Configuration Disabling XAdmin Access Control 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for the password change to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 71: Closing A Password-Protected Xadmin Session

    Kaleido-IP X330/X130 Installation & Service Manual 4 Click OK to close the message window, and then click Apply settings. A progress indicator appears momentarily, followed by a confirmation message. 5 Click OK. Unrestricted access to XAdmin is restored, for this multiviewer.

  • Page 72: Viewing A Multiviewer's Status Information

    System Configuration Viewing a Multiviewer’s Status Information Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin, on page 55. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of licenses under MULTIVIEWER STATUS AND LICENSES XAdmin Status and Options page 2 Click the arrow button...

  • Page 73: Using A Kaleido-Rcp2 With Default Settings

    Gateway (see the “Enabling or Disabling DHCP” and “Setting an IP Address, Subnet Mask and Gateway” sections in the Kaleido-RCP2 Guide to Installation and Operation, available from the Documentation Library section of Grass Valley’s website). To access Kaleido-X rooms located in other subnets, the Kaleido-RCP2 must be configured with the appropriate unicast IP addresses (see the “Configuring Unicast IP Addresses”...

  • Page 74: Customizing Layouts, Logical Sources, And Other Kaleido-Ip Elements

    System Configuration Customizing Layouts, Logical Sources, and other Kaleido-IP Elements 8 Press any of the LAYOUT PRESETS buttons to load a predefined layout on the monitor wall. If your system was configured prior to shipment, then a layout will appear on all displays.

  • Page 75: Available Hardware And Software Options

    The following table lists options that can be enabled via the XAdmin Status and Options page (see Enabling Options on page 78). Kaleido-IP X330/X130 software options Kaleido-IP Part Number Option X130 X330 Feature ...
  • Page 76 System Configuration Available Hardware and Software Options Kaleido-IP X330/X130 software options (continued) Kaleido-IP Part Number Option X130 X330 Feature   KIP-OPT- Compressed IP License for H.264/MPEG2 compressed STREAMING-OUT outputs video remote streaming of the H.264/MPEG2 multiviewer outputs over IP.
  • Page 77 Kaleido-IP X330/X130 Installation & Service Manual cards listed below have been tested to work with the multiviewer and are supported by Grass Valley. Kaleido-IP X330/X130 PCI network interface add-on card options To be Installed in Server PCI Expansion Slot Part Number...

  • Page 78: Enabling Options

    Configuring the Kaleido-IP to use SMPTE ST 2022- 6 / 2110 Inputs and ST 2110 Outputs with NMOS, on page 90 To enable options on a multiviewer 1 Obtain a license key from Grass Valley. See Kaleido-IP X330/X130 software options, on page 75. 2 Open XAdmin.
  • Page 79 Kaleido-IP X330/X130 Installation & Service Manual 5 Click the Enable button. A window appears prompting you for the license key. 6 Enter the license key for the specific option in the box, and then click OK. Once the option is enabled, the license key is displayed, the status indicator turns...

  • Page 80: Testing The Monitor Wall's Operation

    System Configuration Testing the Monitor Wall’s Operation Testing the Monitor Wall’s Operation The Kaleido-IP software must be activated through a license before a layout can be shown on the monitor wall. When the monitor wall shows the message The Kaleido-IP software license is not activated.

  • Page 81: Configuring Uncompressed Ip Smpte St 2022-6 / 2110 Inputs

    • Uncompressed IP ST 2022-6 / 2110 inputs is a licensed feature. See Available Hardware and Software Options, on page 75. Obtain the uncompressed IP ST 2022-6 / 2110 inputs (KIP-OPT-UCIP and Rivermax license) license keys from Grass Valley. See Grass Valley Technical Support, on page 124.

  • Page 82: Configuring Head Streaming

    XAdmin, on page 33. Uncompressed streams must use LAN5 and LAN6. To configure head streaming 1 Open XAdmin. See Opening XAdmin, on page 55. 2 Install the head streaming license key ( KIP-OPT-STREAMING-OUT ) from Grass Valley. Enabling Options, on page 78.
  • Page 83 Kaleido-IP X330/X130 Installation & Service Manual 3 Click Head streaming, in the navigation area on the left side of the page. The Head Streaming Configuration page appears. 4 Expand the streaming options section for the head you want to configure.
  • Page 84 System Configuration Configuring Head Streaming a Select the streaming output resolution , encoding format, encoding mode, audio pass-through, streaming mode. b Set the appropriate bit rate. Notes • If the streaming output is meant to feed a Kaleido-IP multiviewer, the following output resolution / bit rate combinations should ensure good video quality on the monitor wall: •...
  • Page 85 Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy, on page 86. For this, obtain and install the uncompressed IP ST 2110 output license key (KIP-OPT-UCIP-OUT and Rivermax license) from Grass Valley. See Available Hardware and Software Options, on page 75 and Enabling Options, on page 78.

  • Page 86: Cabling And Configuring The Head Streaming To Support Smpte St 2022-7 Redundancy

    Network B Network Switch ‘Blue’ PREREQUISITES: • At least two switches must be used for this application. Contact Grass Valley for more information about switch compatibility. See Grass Valley Technical Support, on page 124. These switches must be configured to be used with SMPTE ST 2022-7. See the fabric configuration documentation supplied with the switch.
  • Page 87 Ethernet Port Usage, on page 23. For this, the Kaleido-IP must have two KIP-OPT-ETH-1X network interface cards installed. See Kaleido-IP X330/X130 PCI network interface add-on card options, on page 77 for more information. • Media ports LAN5 and LAN6 must be configured. See Configuring a Multiviewer’s IP,...
  • Page 88 System Configuration Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy Parameter Description Network mask The appropriate network mask for this subnet. Use the same setting as configured in the switch for each Kaleido-IP device’s network ports. Gateway The IP address for the switch’s port interface to which the Kaleido-IP’s media port is connected.
  • Page 89 Kaleido-IP X330/X130 Installation & Service Manual Note: Output resolution shows the current SMPTE ST 2110-20 stream’s output resolution. Only 1920 × 1080p 50/60Hz output resolution is supported. You must ensure that you set the resolution for the mosaic output on the monitor wall to 1920 × 1080p. See Changing the Output Resolution, on page 26.

  • Page 90: Configuring The Kaleido-Ip To Use Smpte St 2022-6 / 2110 Inputs And St 2110 Outputs With Nmos

    System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Kaleido-IP supports Networked Media Open Specifications (NMOS) AMWA IS-04 for device discovery and registration and IS-05 for connection management.
  • Page 91 • KIP-OPT-UCIP and Rivermax license to support uncompressed IP SMPTE ST 2022-6 / 2110 inputs. Enabling Options, on page 78. Obtain license keys if necessary from Grass Valley. Grass Valley Technical Support, on page 124. To manually configure the NMOS registry the multiviewer is to use If the multiviewer did not automatically register itself as a node in the NMOS registry through DNS-SD or if DNS-SD is unavailable, then proceed as follows.
  • Page 92 System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS The new settings are saved locally. 5 Click OK. 6 Once a setting change has been saved, the Apply settings button becomes available. 7 Click Apply settings.

  • Page 93: Configuring Virtual Lan Adapters On A Kaleido-Ip

    Kaleido-IP X330/X130 Installation & Service Manual Configuring Virtual LAN Adapters on a Kaleido-IP To add Virtual LAN adapters on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 55. 2 Click System configuration, in the navigation area on the left side of the page.
  • Page 94 System Configuration Configuring Virtual LAN Adapters on a Kaleido-IP 3 Click Configure, under Virtual LAN configuration. The “Virtual LAN adapters configuration” page appears. 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration.

  • Page 95: Adding Fonts To A Kaleido-Ip

    Kaleido-IP X330/X130 Installation & Service Manual Adding Fonts to a Kaleido-IP Certain subtitles use a specific font in order to work. Fonts can be added to the Kaleido-IP to support such subtitles. To add fonts on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 55.
  • Page 96 System Configuration Adding Fonts to a Kaleido-IP 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open. Note: The Kaleido Software supports true type fonts (TTF) only.
  • Page 97 Kaleido-IP X330/X130 Installation & Service Manual IMPORTANT Upgrading or reinstalling the Kaleido Software removes all additional fonts you may have uploaded to the multiviewer. In such case, you will need to repeat this procedure.

  • Page 98: Importing A Database

    System Configuration Importing a Database Importing a Database XEdit must be offline from the multiviewer to import a database. To import a database 1 On the Configure menu, point to Database, and then click Import. The Import from Multiviewer window appears, prompting you for the IP address of the multiviewer whose database you want to import.

  • Page 99: Restarting Or Shutting Down The Multiviewer

    Kaleido-IP X330/X130 Installation & Service Manual Restarting or Shutting Down the Multiviewer The following options are available to restart or shutdown the multiviewer. • Restarting the Monitor Wall Software • Restarting a Kaleido-IP Multiviewer • Shutting Down a Kaleido-IP Multiviewer...
  • Page 100 System Configuration Restarting or Shutting Down the Multiviewer 4 Click Yes to proceed. Then Restart software Your multiviewer’s operating system will shut down, and then start again. This may take a while. Once the monitor wall software has restarted, the system notifies you. Click OK.

  • Page 101: Maintenance & Troubleshooting

    Maintenance & Troubleshooting Introduction This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management Port IP Address and Application Version To find the Management Port IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.

  • Page 102: Maintenance

    Related , on page 17. Documentation Contact Customer Support to order an FRU. See Grass Valley Technical Support, on page 124. Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes.
  • Page 103 Kaleido-IP X330/X130 Installation & Service Manual 2 Click the Help & support link in the navigation pane. The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.

  • Page 104: Upgrading The Multiviewer

    Documentation, on page 17. Upgrade Oveview Upgrade packages are made available by contacting technical support (see Grass Valley , on page 124). Download the update files onto your PC’s hard drive. The Technical Support format of the file should be 926-XXG01-xxx.zip...
  • Page 105 Kaleido-IP X330/X130 Installation & Service Manual Firefox users: Registering If you see a security warning instead of the home page, then see your Multiviewer's Security Credentials with your Browser , on page 57 2 Click the XAdmin button. The XAdmin Status and Options page appears.
  • Page 106 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer 5 Navigate to the RUN package to install, select it, and then click Open. The upgrade file should have the following format: kaleido-ip-os- 9.10_build_xxxx.run The selected file is uploaded to the Kaleido-IP. This may take a few seconds. 6 Once the upload has completed, click Apply update.
  • Page 107 Kaleido-IP X330/X130 Installation & Service Manual 7 Once the upgrade has completed, if you wish to keep a copy of the log messages, scroll down to the bottom of the page, right-click Download the Upgrade log, and save the log to your hard drive as a text file.

  • Page 108: Downgrading The Multiviewer System

    Downgrading the Multiviewer System Downgrading the Multiviewer System IMPORTANT The Kaleido-IP X330 and X130 multiviewers cannot be downgraded to a version earlier than 11.2.0. To downgrade your multiviewer to an earlier version of Kaleido Software • Follow the upgrade instructions in the Release Notes that were published for the Kaleido Software version you want to downgrade to.
  • Page 109 Kaleido-IP X330/X130 Installation & Service Manual Note: If you right-click the monitor wall background directly, then the Show dashboard . monitor wall menu appears immediately. Click After a brief delay, the dashboard appears at the bottom-right corner of the monitor, and the command Hide dashboard replaces Show dashboard on the menu.

  • Page 110: Troubleshooting

    Available work for certain green dot. Hardware and Software Options, on tiles / video feeds. page 75. Grass Valley Technical Support , on page 124. Kaleido Software A Kaleido Software Review the Kaleido Install a software version that is upgrade /...
  • Page 111 Kaleido-IP X330/X130 Installation & Service Manual Symptom Probable cause Test Corrective action Display of an HDMI HDMI cable is too low- Use a short (<6ft (1.8m)), Use a shorter HDMI cable, use an mosaic output is quality or is too long...

  • Page 112: Disposal And Recycling Information

    Disposal and Recycling Information Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. Before disposing of your Grass Valley equipment, remove the battery as follows: 1 Make sure the equipment’s AC adapters are unplugged from the power outlet.
  • Page 113 Kaleido-IP X330/X130 Installation & Service Manual For more information about recycling, contact Grass Valley.
  • Page 114 Maintenance & Troubleshooting Disposal and Recycling Information...

  • Page 115: Specifications

    One or two network interface cards that support one of the following connector types for each card: • Gigabit Ethernet with RJ-45 connectors or • Gigabit Ethernet with QSFP28 connectors. Kaleido-IP X330/X130 PCI network interface add-on card options, on page 77 and Kaleido-IP X330/X130 SFP hardware options, on page 77.

  • Page 116: Decoding Capacity

    To achieve the numbers shown below, specialized knowledge and network equipment is required for implementation (for example, shaping traffic at the sender); contact Grass Valley for more information. • If one head streaming is enabled, decoding capacity is reduced by 4%. If two head streaming is enabled, decoding capacity is reduced by 8%.

  • Page 117: Codec Support By Streaming Mode

    MPEG-1 Layer 3 a. Limitations may apply depending on stream content, usage of a content delivery network and/or encryption mode. Please contact Grass Valley to submit a playlist file for reviewing. b. Please contact Grass Valley for information. c. 1Available soon.
  • Page 118 21.9 kg (48.3 lbs) Power supply 750 W (1+1) hot-swappable, redundant power supply 110VAC: 10 Amp 240VAC: 5 Amp Nominal power 600 W Kaleido-IP X330 Frame Nominal power 450 W Kaleido-IP X130 Frame 100-240 V, 60-50 Hz Operating temperature 10-35 °C (50-95 °F)
  • Page 119 Contact Technical Support to purchase long-range active HDMI cables that have been tested to work with this multiviewer. See , on page 124. Grass Valley Technical Support Remote Output via IP Streaming Video formats MPEG transport stream over Unicast or Multicast...

  • Page 120: Multiviewer Integration With Other Systems And Equipment

    Company Protocol download Routers/Controllers Datatek D-2815 Control Module Protocol ETL Matrix ETL Matrix Evertz Quartz Type 1 Grass Valley Densité HRS-1801 (Miranda) HCO-1821, HCO-1822 Grass Valley NVEP NV9000 – Deprecated NV9000 system controllers (Miranda/NVISION) (NP0017) NVEP NV9000 – Port Takes (NP0017) NVEP NV9000 –...

  • Page 121: Drivers For Controlling Tally Interface Devices From The Multiviewer

    Technical Support, on page 124). d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000 Native Protocol supports some Encore system controller models, which are supported by Ethernet connection. For other Series 7000 devices you wish to control by Ethernet connection, use the Sony HKSPC (GVGNP Emulator).

  • Page 122: Drivers For Timers

    The supported communications protocols are listed in the following table. Only TCP/IP connection type is supported and the dedicated port number on the multiviewer, for TCP/IP connections. Company Protocol TCP/IP (port) Grass Valley (Miranda) Kaleido Remote Control Protocol Yes (13000) Grass Valley (Miranda/NVISION) NVEP Router (NP0016) Yes (5194)
  • Page 123 Kaleido-IP X330/X130 Installation & Service Manual...

  • Page 124: Contact Us

    1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.

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