GRASS VALLEY KALEIDO-IP X320 Installation & Service Manual
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GRASS VALLEY KALEIDO-IP X320 Installation & Service Manual

High quality ip video multiviewers
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KALEIDO-IP X320
KALEIDO-IP X120
High quality IP video multiviewers
Installation & Service Manual
M926-8902-110
2021-11-24
www.grassvalley.com

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Summary of Contents for GRASS VALLEY KALEIDO-IP X320

  • Page 1 KALEIDO-IP X320 KALEIDO-IP X120 High quality IP video multiviewers Installation & Service Manual M926-8902-110 2021-11-24 www.grassvalley.com...
  • Page 2 Copyright and Trademark Notice Grass Valley®, GV® and the Grass Valley logo and/or any of the Grass Valley products listed in this document are trademarks or registered trademarks of GVBB Holdings SARL, Grass Valley USA, LLC, or one of its affiliates or subsidiaries. All other intellectual property rights are owned by GVBB Holdings SARL, Grass Valley USA, LLC, or one of its affiliates or subsidiaries.
  • Page 3 The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Underwriters Laboratory (UL) regulations and recommendations for USA.
  • Page 4 Notices The presence of this symbol in or on Grass Valley equipment means that it has been tested and certified as complying with applicable Intertek Testing Services regulations and recommendations for USA/Canada. The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives.
  • Page 5 Kaleido-IP Installation & Service Manual Cautions A caution indicates a possible hazard to equipment that could result in equipment damage. Observe the following cautions when operating or working on this equipment: • This equipment is meant to be installed in a restricted access location. •...
  • Page 6 Notices Signification des symboles utilisés Signale la présence d’une tension élevée et dangereuse dans le boîtier de l’équipement ; cette tension peut être suffisante pour constituer un risque de décharge électrique. Avertit linstructions importantes relatives à lla documentation accompagnant l’équipement. Invite lcalibre du fusible lors du remplacement de ce dernier.
  • Page 7 électrique, de compatibilité électromagnétique et de conformité environnementale. Le symbole ci-contre sur un appareil Grass Valley ou à l’intérieur de l’appareil indique qu’il est conforme aux normes applicables en matière de sécurité laser. Avertissements Les avertissements signalent des conditions ou des pratiques susceptibles d’occasionner des blessures graves, voire fatales.
  • Page 8 Notices Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : • L’appareil est conçu pour être installé dans un endroit à accès restreint. •...
  • Page 9 Kaleido-IP Installation & Service Manual Grass Valley believes this environmental information to be correct but cannot guarantee its completeness or accuracy since it is based on data received from sources outside our company. All specifications are subject to change without notice.
  • Page 10 Notices Safety Standards Information Technology Equipment - Safety Part 1 EN60950-1: 2006 Safety of Information Technology Equipment Including Electrical Business Equipment. UL1419 (4 Edition) Standard for Safety – Professional Video and Audio equipment (UL file number E193966) EMC Standards This unit conforms to the following standards: EN55032:2015 (Class A) Electromagnetic Compatibility of multimedia equipment - Emission requirements EN61000-3-2:2014 (Class A)
  • Page 11 EMC Performance of Cables and Connectors Grass Valley products are designed to meet or exceed the requirements of the appropriate European EMC standards. In order to achieve this performance in real installations it is essential to use cables and connectors with good EMC characteristics.
  • Page 12 Notices...

  • Page 13: Table Of Contents

    Table of Contents 1 Overview ............17 Introduction.
  • Page 14 Table of Contents Installing Kaleido Software Client Applications ........... . . 47 Installing XEdit from your Multiviewer’s Home Page .
  • Page 15 Kaleido-IP X320/X120 Installation & Service Manual Troubleshooting with the Kaleido-IP frame’s USB ports ........116 Troubleshooting Common Issues .
  • Page 16 Table of Contents...

  • Page 17: Overview

    Related Documentation Use the following related documentation to configure the multiviewer and to better understand the features available with this multiviewer. You can obtain the latest product documentation from the Documentation Library section of Grass Valley ’s website https://wwwapps.grassvalley.com/cgi-bin/doc_jn4.pl?c=^Kaleido-IP$|Kaleido- IP:%20Video%20Multiviewer&set=multiviewers&super=broadcast&skin=jumpnav&sort=rev...

  • Page 18: Software And Firmware Updates

    Solo Online Help 13-00926-010 Kaleido-IP Migration to Version 11 or Higher Upgrade Guide Software and Firmware Updates You can obtain the latest Kaleido Software , drivers, and sample databases from the section of the Grass Valley ’s website ( Downloads www.grassvalley.com/dl/multiviewers...

  • Page 19: About The Multiviewer

    Kaleido-IP X320/X120 Installation & Service Manual About the Multiviewer The Kaleido-IP can monitor and display UHD, HD, and SD television programs distributed over IP, through up to four displays or through up to four streaming outputs. It supports numerous compressed and uncompressed video and audio formats. See...

  • Page 20: Overview Of The Kaleido-Ip System

    Overview Overview of the Kaleido-IP System Overview of the Kaleido-IP System...

  • Page 21: Installation

    I nstallation Introduction This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X320, or Kaleido-IP X120 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following: •...

  • Page 22: Frame Physical Interface

    Installation Frame Physical Interface • Up to five more dedicated 1000Base-T (or 100Base-T) Ethernet switches for your Kaleido-IP X320 units equipped with six network adapters to connect to high- bitrate data streams • Client PC (see System Requirements for a Client PC, on page 47) •...

  • Page 23: Mechanical Installation

    Kaleido-IP X320/X120 Installation & Service Manual Mechanical Installation Setting up the Kaleido-IP Hardware To set up the Kaleido-IP hardware • Refer to the Supermicro SuperServer User’s Manual (see Related Documentation , on page 17) shipped with your Kaleido-IP unit, mount the unit in a standard 19-inch rack.
  • Page 24 Installation Setting up the Kaleido-IP Hardware...

  • Page 25: Multiviewer Cabling

    Management Network Typical cabling diagram for a Kaleido-IP X320 with two optional Media Ports (LAN5 & LAN6). The Kaleido-IP X120 rear panel is identical, except for LAN5 and LAN6, which are not available for this model. For a Kaleido-IP X320, the location of the optional Media Ports (LAN5 & LAN6) depends on the network interface option card that has been ordered / installed.
  • Page 26 Multiviewer Cabling Kaleido-IP Multiviewer Ethernet Port Usage must have IP connectivity to the LAN1 port. The management port LAN1 port can be used for media streams also. • The media ports LAN2 and higher are to be used for media streams only. •...

  • Page 27: Commissioning The Multiviewer

    • The Kaleido-RCP2 is an optional device, and may not have been shipped with your Kaleido-IP system. For information on this and other options for your multiviewer system, contact your Grass Valley sales representative. • You may need to upgrade your Kaleido-RCP2 devices (if available) to the latest firmware.

  • Page 28: Changing The Output Resolution

    Contact Technical Support to purchase long-range active cables that have been tested to work with this multiviewer. See Grass Valley Technical Support, on page 128. In this case, use the provided active DisplayPort-to-HDMI cable between the Kaleido-IP and the active cable.
  • Page 29 Kaleido-IP X320/X120 Installation & Service Manual 2 Right-click anywhere on the monitor wall, point to Monitor Wall (if you clicked a monitor), and then click Display resolution. The Display Resolution window appears. 3 Clear the Use detected monitor resolution check box.
  • Page 30 Multiviewer Cabling Changing the Output Resolution...

  • Page 31: Ip Network Setup

    Management Network, and one for a Media Network, with the corresponding network mask and gateway settings, and a system name. The Kaleido-IP X320 model may require up to six IP addresses. In XAdmin and XEdit, a Kaleido-IP X120 or Kaleido-IP X320 with four network adapters is identified as Kaleido-IP-4, and a Kaleido-IP X120 or Kaleido-IP X320 with six network adapters is identified as Kaleido-IP-6.
  • Page 32 IP Network Setup Networking Essentials A client PC must have IP connectivity with the Management Network, to communicate with the multiviewer (see System Requirements for a Client PC, on page 47) so it can be configured with XEdit and XAdmin. You must also configure any Kaleido-RCP2 units you may have ordered (see Using a Kaleido-RCP2 with Default Settings, on page 75).

  • Page 33: Unicast And Multicast Sources And Destinations

    Kaleido-IP X320/X120 Installation & Service Manual Unicast and Multicast Sources and Destinations Video sources and the multiviewer’s streamed mosaic outputs support both unicast and multicast operation. The IP address used determines the operating mode (unicast / multicast). IP Packet Transmission Method Description...
  • Page 34 IP Network Setup Changing the Management Network IP Address from the Monitor Wall Note: When the DHCP server’s lease time for IP addresses expires, DHCP- enabled devices on the network renew their IP configuration data. When the multiviewer is assigned a new IP address from the DHCP server, you must reboot the multiviewer so it can apply the new IP address to its configuration.

  • Page 35: Configuring A Multiviewer's Ip, Date, And Time Settings With Xadmin

    Kaleido-IP X320/X120 Installation & Service Manual Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin To change the Kaleido-IP’s management and Media IP addresses 1 Open a Web browser window and type your multiviewer’s Management IP address in the address bar. See Opening XAdmin, on page 56.
  • Page 36 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 3 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 37 Kaleido-IP X320/X120 Installation & Service Manual Parameter Description DHCP Enable this option to allow the network’s DHCP server set the port’s IP configuration. If you are using an NMOS registry with the Kaleido-IP, then the LAN1 (management network) must be set to use DHCP.
  • Page 38 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description Gateway If LAN1, LAN2, or higher are configured within different subnets, and this multiviewer is meant to monitor HLS, RTSP, or RTMP sources, then add the required gateway addresses by clicking Add, and then typing the appropriate gateway address, for each LAN section.
  • Page 39 Kaleido-IP X320/X120 Installation & Service Manual 6 Configure the Date and Time, set the time reference for the multiviewer. Parameter Description Date and time Shows the current date and time’s source: PTP / NTP / Local source in use Current date and Shows the Kaleido-IP ’s current date and time.
  • Page 40 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description (continued) NTP configuration If this Kaleido-IP is meant to monitor HLS sources, enable this option, and then type the NTP server’s IP address. Kaleido-IP must have network connectivity to the NTP server. Local configuration Use the Kaleido-IP server’s internal time base and set the current date and time.
  • Page 41 Kaleido-IP X320/X120 Installation & Service Manual 15 If this system requires new fonts to support subtitles, then see Adding Fonts to a Kaleido-IP, on page 99 to add the required fonts.

  • Page 42: Network Considerations

    IP Network Setup Network Considerations Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources. The Kaleido-IP supports concurrent decoding of up to 512 elementary streams within a program.
  • Page 43 Kaleido-IP X320/X120 Installation & Service Manual Port Used for Transport Notes 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit 5120 RCP2 Used to listen for Kaleido Software discovery packets...
  • Page 44 IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
  • Page 45 Kaleido-IP X320/X120 Installation & Service Manual From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules. 5353 mDNS Used for mDNS discovery on multicast 224.0.0.251...

  • Page 46: Network Considerations For A Multiviewer Cluster

    IP Network Setup Network Considerations for a Multiviewer Cluster Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port to use for communications between the multiviewer and an external router. Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol)

  • Page 47: System Configuration

    Kaleido-IP-4 A Kaleido-IP X120 or X320, frame with four network adapters Kaleido-IP-6 A Kaleido-IP X320 frame with six network adapters Installing Kaleido Software Client Applications In addition to the XAdmin Web client, which does not require installation, the Kaleido Software includes the following client applications: •...

  • Page 48: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
  • Page 49 More security warnings or prompts may appear, which you may safely dismiss or accept. A window appears, showing the download and installation progress. At the end of the installation process, with Windows 7, or Windows 10, shortcuts ( are added to your desktop and to the Start menu (under Grass Valley).
  • Page 50 System Configuration Installing XEdit from your Multiviewer’s Home Page Once the installation has completed, the XEdit startup screen appears. Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 51 Kaleido-IP X320/X120 Installation & Service Manual 4 When prompted to specify a database, choose one from the Path list, or click Browse to navigate to the database you wish to use as your local workspace, and then click OK. Once the database has completed loading, XEdit’s main application window appears.

  • Page 52: Uninstalling Xedit

    2 Locate the Uninstall XEdit shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.
  • Page 53 • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under Grass Valley). • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
  • Page 54 System Configuration Installing Router Control window lists all logical routers configured within your multiviewer system, in addition to the KX Router logical router. 4 In Router Control, click the router you want to control, and then click Open. Depending on your Windows Firewall settings, a security alert may appear. •...

  • Page 55: Uninstalling Router Control

    2 Locate the Uninstall Router Control shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.

  • Page 56: Opening Xadmin

    System Configuration Opening XAdmin Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 57: Ways To Access Xadmin

    Kaleido-IP X320/X120 Installation & Service Manual Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 57), • from XEdit (see Opening XAdmin from XEdit on page 58), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s...

  • Page 58: Opening Xadmin From Xedit

    System Configuration Opening XAdmin from XEdit Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the Management IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
  • Page 59 Kaleido-IP X320/X120 Installation & Service Manual Suppressing untrusted connection warning in Firefox The first time you try to access XAdmin in Firefox, the browser may display the following page instead, prompting you to confirm the multiviewer’s security credentials. To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page.
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 61 Kaleido-IP X320/X120 Installation & Service Manual Suppressing certificate error in Internet Explorer or Chrome The first time you try to access XAdmin in Internet Explorer or Chrome, the browser may prompt you to confirm the multiviewer’s security credentials. Internet Explorer’s security warning...
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser Chrome’s security warning Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 63 Kaleido-IP X320/X120 Installation & Service Manual Special notes for Internet Explorer users (continued) • You must have administrator status to accept the certificate error. If your user account does not have administrator status, then close your browser and, before you open it again, right-click the Internet Explorer icon, and then click Run as administrator: 2 Click Certificate error.
  • Page 64 System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 65 Kaleido-IP X320/X120 Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 66 System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears. 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window.

  • Page 67: Enabling The Compatibility View In Internet Explorer

    Kaleido-IP X320/X120 Installation & Service Manual 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again. You should now be able to access XAdmin, from your multiviewer home page without ever seeing the security warning again, unless the multiviewer’s IP address is changed, in which case you will want to repeat this procedure.

  • Page 68: Xadmin Access Control

    System Configuration XAdmin Access Control XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click Access control, in the navigation area on the left side of the page.
  • Page 69 Kaleido-IP X320/X120 Installation & Service Manual 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 70: Changing The Xadmin Password

    System Configuration Changing the XAdmin Password Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 71: Disabling Xadmin Access Control

    Kaleido-IP X320/X120 Installation & Service Manual 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page. Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin.

  • Page 72: Closing A Password-Protected Xadmin Session

    System Configuration Closing a Password-Protected XAdmin Session 5 Click OK to close the message window. The Apply settings button becomes available. 6 Click Apply settings. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. Unrestricted access to XAdmin is restored, for this multiviewer. Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are...

  • Page 73: Viewing A Multiviewer's Status Information

    Kaleido-IP X320/X120 Installation & Service Manual Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin, on page 56. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list...

  • Page 74: Configuring Sources

    System Configuration Configuring Sources Configuring Sources Refer to Configuring the System Representation in the Kaleido Software User’s Manual. See Related Documentation, on page 17.

  • Page 75: Using A Kaleido-Rcp2 With Default Settings

    Gateway (see the “Enabling or Disabling DHCP” and “Setting an IP Address, Subnet Mask and Gateway” sections in the Kaleido-RCP2 Guide to Installation and Operation, available from the Documentation Library section of Grass Valley’s website). To access Kaleido-X rooms located in other subnets, the Kaleido-RCP2 must be configured with the appropriate unicast IP addresses (see the “Configuring Unicast IP Addresses”...

  • Page 76: Customizing Layouts, Logical Sources, And Other Kaleido-Ip Elements

    System Configuration Customizing Layouts, Logical Sources, and other Kaleido-IP Elements 8 Press any of the LAYOUT PRESETS buttons to load a predefined layout on the monitor wall. If your system was configured prior to shipment, then a layout will appear on all displays.

  • Page 77: Available Hardware And Software Options

    The following table lists options that can be enabled via the XAdmin Status and Options page (see Enabling Options on page 82). Kaleido-IP X320/X120 software options Kaleido-IP Part Number Option X120 X320 Feature ...
  • Page 78 System Configuration Available Hardware and Software Options Kaleido-IP X320/X120 software options (continued) Kaleido-IP Part Number Option X120 X320 Feature   KIP-OPT- Compressed IP License for H.264/MPEG2 compressed STREAMING-OUT outputs video remote streaming of the H.264/MPEG2 multiviewer outputs over IP.
  • Page 79 Installation & Service Manual Only the network interface cards listed below have been tested to work with the multiviewer and are supported by Grass Valley. Kaleido-IP X320/X120 PCI network interface add-on card options (choose one) To be Installed in Server PCI Expansion...
  • Page 80 System Configuration Available Hardware and Software Options Kaleido-IP X320/X120 SFP hardware options (continued) Minimum supported Kaleido Part Number Option Feature Software version QSFP-40G-SR4 40 G pluggable optical 40GBASE-SR4, 4 lanes, 850 9.20 QSFP transceiver nm MMF, 1x12 MPO receptacle QSFP-40G-ESR4...

  • Page 81: Network Interface Card Installation Location In The Server

    Certain PCI add-on cards must be installed in a specific server PCI expansion slot according to the table Kaleido-IP X320/X120 PCI network interface add-on card options (choose one), on page 79. The location of server slots are shown below with the corresponding LAN port number designations.

  • Page 82: Enabling Options

    Configuring the Kaleido-IP to use SMPTE ST 2022- 6 / 2110 Inputs and ST 2110 Outputs with NMOS, on page 94 To enable options on a multiviewer 1 Obtain a license key from Grass Valley. See Kaleido-IP X320/X120 software options, on page 77. 2 Open XAdmin.
  • Page 83 Kaleido-IP X320/X120 Installation & Service Manual 5 Click the Enable button. A window appears prompting you for the license key. 6 Enter the license key for the specific option in the box, and then click OK. Once the option is enabled, the license key is displayed, the status indicator turns...

  • Page 84: Testing The Monitor Wall's Operation

    System Configuration Testing the Monitor Wall’s Operation Testing the Monitor Wall’s Operation The Kaleido-IP software must be activated through a license before a layout can be shown on the monitor wall. When the monitor wall shows the message The Kaleido-IP software license is not activated.

  • Page 85: Configuring Uncompressed Ip Smpte St 2022-6 / 2110 Inputs

    • Uncompressed IP ST 2022-6 / 2110 inputs is a licensed feature. See Available Hardware and Software Options, on page 77. Obtain the uncompressed IP ST 2022-6 / 2110 inputs (KIP-OPT-UCIP and Rivermax license) license keys from Grass Valley. See Grass Valley Technical Support, on page 128.

  • Page 86: Configuring Head Streaming

    XAdmin, on page 35. Uncompressed streams must use LAN5 and LAN6. To configure head streaming 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Install the head streaming license key ( KIP-OPT-STREAMING-OUT ) from Grass Valley. Enabling Options, on page 82.
  • Page 87 Kaleido-IP X320/X120 Installation & Service Manual 3 Click Head streaming, in the navigation area on the left side of the page. The Head Streaming Configuration page appears. 4 Expand the streaming options section for the head you want to configure.
  • Page 88 System Configuration Configuring Head Streaming Notes • If the streaming output is meant to feed a Kaleido-IP multiviewer, the following output resolution / bit rate combinations should ensure good video quality on the monitor wall: • 1920 × 1080 at 15000 kbps •...
  • Page 89 Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy, on page 90. For this, obtain and install the uncompressed IP ST 2110 output license key (KIP-OPT-UCIP-OUT and Rivermax license) from Grass Valley. See Available Hardware and Software Options, on page 77 and Enabling Options, on page 82.

  • Page 90: Cabling And Configuring The Head Streaming To Support Smpte St 2022-7 Redundancy

    Network B Network Switch ‘Blue’ PREREQUISITES: • At least two switches must be used for this application. Contact Grass Valley for more information about switch compatibility. See Grass Valley Technical Support, on page 128. These switches must be configured to be used with SMPTE ST 2022-7. See the fabric configuration documentation supplied with the switch.
  • Page 91 Usage, on page 25. The Kaleido-IP must have one of the following network interface cards installed: KIP-OPT-ETH-2S, KIP-OPT-ETH-2Q, KIP-OPT-ETH-2C. See Kaleido-IP X320/X120 PCI network interface add- on card options (choose one), on page 79 for more information. • Media ports LAN5 and LAN6 must be configured. See Configuring a Multiviewer’s IP,...
  • Page 92 System Configuration Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy Parameter Description Network mask The appropriate network mask for this subnet. Use the same setting as configured in the switch for each Kaleido-IP device’s network ports. Gateway The IP address for the switch’s port interface to which the Kaleido-IP’s media port is connected.
  • Page 93 Kaleido-IP X320/X120 Installation & Service Manual Note: Output resolution shows the current SMPTE ST 2110-20 stream’s output resolution. Only 1920 × 1080p 50/60Hz output resolution is supported. You must ensure that you set the resolution for the mosaic output on the monitor wall to 1920 × 1080p. See Changing the Output Resolution, on page 28.

  • Page 94: Configuring The Kaleido-Ip To Use Smpte St 2022-6 / 2110 Inputs And St 2110 Outputs With Nmos

    System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Kaleido-IP supports Networked Media Open Specifications (NMOS) AMWA IS-04 for device discovery and registration and IS-05 for connection management.
  • Page 95 • KIP-OPT-UCIP and Rivermax license to support uncompressed IP SMPTE ST 2022-6 / 2110 inputs. Enabling Options, on page 82. Obtain license keys if necessary from Grass Valley. Grass Valley Technical Support, on page 128. To manually configure the NMOS registry the multiviewer is to use If the multiviewer did not automatically register itself as a node in the NMOS registry through DNS-SD or if DNS-SD is unavailable, then proceed as follows.
  • Page 96 System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS The new settings are saved locally. 5 Click OK. 6 Once a setting change has been saved, the Apply settings button becomes available. 7 Click Apply settings.

  • Page 97: Configuring Virtual Lan Adapters On A Kaleido-Ip

    Kaleido-IP X320/X120 Installation & Service Manual Configuring Virtual LAN Adapters on a Kaleido-IP To add Virtual LAN adapters on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 56. 2 Click System configuration, in the navigation area on the left side of the page.
  • Page 98 System Configuration Configuring Virtual LAN Adapters on a Kaleido-IP 3 Click Configure, under Virtual LAN configuration. The “Virtual LAN adapters configuration” page appears. 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration.

  • Page 99: Adding Fonts To A Kaleido-Ip

    Kaleido-IP X320/X120 Installation & Service Manual Adding Fonts to a Kaleido-IP Certain subtitles use a specific font in order to work. Fonts can be added to the Kaleido-IP to support such subtitles. To add fonts on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 56.
  • Page 100 System Configuration Adding Fonts to a Kaleido-IP 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open. Note: The Kaleido Software supports true type fonts (TTF) only.

  • Page 101: Importing A Database

    Kaleido-IP X320/X120 Installation & Service Manual Importing a Database XEdit must be offline from the multiviewer to import a database. To import a database 1 On the Configure menu, point to Database, and then click Import. The Import from Multiviewer window appears, prompting you for the IP address of the multiviewer whose database you want to import.

  • Page 102: Restarting Or Shutting Down The Multiviewer

    System Configuration Restarting or Shutting Down the Multiviewer Restarting or Shutting Down the Multiviewer The following options are available to restart or shutdown the multiviewer. • Restarting the Monitor Wall Software • Restarting a Kaleido-IP Multiviewer • Shutting Down a Kaleido-IP Multiviewer Note: The Kaleido Software does not support activating a soft shutdown from the Kaleido-IP frame’s power button.
  • Page 103 Kaleido-IP X320/X120 Installation & Service Manual 4 Click Yes to proceed. Then Restart software Your multiviewer’s operating system will shut down, and then start again. Under certain conditions, this may take up to 5 minutes. Once the monitor wall software has restarted, the system notifies you.
  • Page 104 System Configuration Restarting or Shutting Down the Multiviewer...

  • Page 105: Maintenance & Troubleshooting

    Maintenance & Troubleshooting Introduction This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management Port IP Address and Application Version To find the Management Port IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.

  • Page 106: Maintenance

    Related , on page 17. Documentation Contact Customer Support to order an FRU. See Grass Valley Technical Support, on page 128. Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes.
  • Page 107 Kaleido-IP X320/X120 Installation & Service Manual 2 Click the Help & support link in the navigation pane. The Technical Support page appears. 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.

  • Page 108: Upgrading The Multiviewer

    Release Notes for more information about a Kaleido Software release. Kaleido Software When a Kaleido-IP X320 or X120 multiviewer is currently using Kaleido Software version 10.xx or lower, and you want to upgrade it to a Kaleido Software version 11.00 or higher, a special migration procedure must be followed.

  • Page 109: Pre-Upgrade Checklist

    Kaleido Software versions. Cluster backups you create with version 8.70 (or higher), cannot be restored by using an earlier version of XEdit. Grass Valley recommends you make a backup of the individual databases for every cluster member, before upgrading from a pre-8.70 version, to version 8.70 (or higher).

  • Page 110: Upgrading The Kaleido-Ip Multiviewer

    Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer Upgrading the Kaleido-IP Multiviewer To upgrade your Kaleido-IP multiviewer 1 From a workstation on the same subnet, open a Web browser window, and type the IP address of the multiviewer, in the address bar. Management Port The Kaleido-IP home page appears.
  • Page 111 Kaleido-IP X320/X120 Installation & Service Manual 3 Click Upgrade, in the navigation area on the left of the page. The Upgrade page appears. 4 Click Choose a package to upload. A file chooser window appears. 5 Navigate to the UPGRADE package to install, select it, and then click Open.
  • Page 112 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer 6 Once the upload has completed, click Apply update. Package Kaleido-IP_11.6.0.841.upgrade has been uploaded successfully While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit. Note: If nothing happens, very that you are using the correct Kaleido Software UPGRADE package, with the following format:...
  • Page 113 Kaleido-IP X320/X120 Installation & Service Manual 9 Click Yes to proceed. Your multiviewer will shut down, and then start again, during which time you can observe messages associated with the operating system shutdown and boot sequences on the monitor wall display connected to Head 2. Under certain conditions, this may take up to 5 minutes.

  • Page 114: Downgrading The Multiviewer System

    Downgrading the Multiviewer System Downgrading the Multiviewer System IMPORTANT The Kaleido-IP X320 and X120 multiviewers cannot be downgraded to a version earlier than 8.60. To downgrade your multiviewer to an earlier version of Kaleido Software • When the multiviewer is running Kaleido Software version 10.XX or lower, follow the upgrade instructions in the Release Notes that were published for the Kaleido Software version you want to downgrade to.

  • Page 115: Displaying The Dashboard

    Kaleido-IP X320/X120 Installation & Service Manual Displaying the Dashboard The multiviewer supports the following types of dashboards: • Status dashboard - displays IP address, Kaleido Software version, currently loaded layout, Frame name/Room, associated Output head • Update dashboard - displays status of System upgrade.

  • Page 116: Troubleshooting

    Available work for certain green dot. Hardware and Software Options, on tiles / video feeds. page 77. Grass Valley Technical Support , on page 128. Kaleido Software A Kaleido Software Review the Kaleido Install a software version that is upgrade /...
  • Page 117 Kaleido-IP X320/X120 Installation & Service Manual Symptom Probable cause Test Corrective action Display of an HDMI HDMI cable is too low- Use a short (<6ft (1.8m)), Use a shorter HDMI cable, use an mosaic output is quality or is too long...

  • Page 118: Disposal And Recycling Information

    Disposal and Recycling Information Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. Before disposing of your Grass Valley equipment, remove the battery as follows: 1 Make sure the equipment’s AC adapters are unplugged from the power outlet.
  • Page 119 Kaleido-IP X320/X120 Installation & Service Manual For more information about recycling, contact Grass Valley.
  • Page 120 Maintenance & Troubleshooting Disposal and Recycling Information...

  • Page 121: Specifications

    • 2 × Gigabit Ethernet with RJ-45 connectors or • 2 × Gigabit Ethernet with SFP28 connectors or • 2 × Gigabit Ethernet with QSFP28 connectors. Kaleido-IP X320/X120 PCI network interface add-on card options (choose one), on page 79 and...

  • Page 122: Decoding Capacity

    12.7 kg (28 lbs) Power supply 750 W (1+1) hot-swappable, redundant power supply 110VAC: 10 Amp 240VAC: 4 Amp Nominal power 325 W Kaleido-IP X320 Frame Nominal power 250 W Kaleido-IP X120 Frame 100-240 V, 60-50 Hz Operating temperature 10-35 °C (50-95 °F) Max.

  • Page 123: Multiviewer Integration With Other Systems And Equipment

    Display Output Extender via Fiber Optic Contact Technical Support to purchase long-range active HDMI cables that have been tested to work with this multiviewer. See Grass Valley Technical Support , on page 128. Remote Output via IP Streaming Video formats...
  • Page 124 Technical Support, on page 128). d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000 Native Protocol supports some Encore system controller models, which are supported by Ethernet connection. For other Series 7000 devices you wish to control by Ethernet connection, use the Sony...

  • Page 125: Drivers For Controlling Tally Interface Devices From The Multiviewer

    Kaleido-IP X320/X120 Installation & Service Manual e. Our current implementations of the protocols listed above for Grass Valley (Thomson/Philips) routers and controllers support neither the CM-4400 nor the CM-4000 system controllers. Drivers for Controlling Tally Interface Devices from the Multiviewer Drivers are available to extend your Kaleido-X system with the ability to control tally interface devices such as the ones listed in the tables below.
  • Page 126 The supported communications protocols are listed in the following table. Only TCP/IP connection type is supported and the dedicated port number on the multiviewer, for TCP/IP connections. Company Protocol TCP/IP (port) Grass Valley (Miranda) Kaleido Remote Control Protocol Yes (13000) Grass Valley (Miranda/NVISION) NVEP Router (NP0016) Yes (5194)
  • Page 127 Kaleido-IP X320/X120 Installation & Service Manual...

  • Page 128: Contact Us

    1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.

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