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GRASS VALLEY KMV-3901 Installation & Service Manual

GRASS VALLEY KMV-3901 Installation & Service Manual

High quality, ultra-flexible and scalable multiviewer
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KMV-3901/KMV-3911
HIGH QUALITY, ULTRA-FLEXIBLE AND SCALABLE
MULTIVIEWER
Installation & Service Manual
M866-9900-118
2018-03-02

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Summary of Contents for GRASS VALLEY KMV-3901

  • Page 1 KMV-3901/KMV-3911 HIGH QUALITY, ULTRA-FLEXIBLE AND SCALABLE MULTIVIEWER Installation & Service Manual M866-9900-118 2018-03-02...
  • Page 2 Grass Valley. A Grass Valley manual may have been revised to reflect changes made to the product during its manufacturing life. Thus, different versions of a manual may exist for any given product.
  • Page 3 KMV-3901/KMV-3911 Installation & Service Manual Electrostatic Discharge (ESD) Protection Electrostatic discharge occurs when electronic components are improperly handled and can result in intermittent failure or complete damage adversely affecting an electrical circuit. When you remove and replace any card from a frame always follow ESD-prevention procedures: •...
  • Page 4 Notices Electromagnetic Compatibility This equipment has been tested for verification of compliance with FCC Part 15, Subpart B requirements for class A digital devices. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Table Of Contents

    Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame ......18...
  • Page 6 KMV-3901/3911 Service Control Panel in iControl........
  • Page 7 Troubleshooting Common Issues ............. 117 7 Configuring a KMV-3901/3911 Cascade ......119 Introduction.
  • Page 8 Table of Contents Mosaic Outputs ................. . 131 Reference .

  • Page 9: Overview

    Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your KMV-3901/3911 multiviewer up and running. The following chapters will guide you through the installation of a KMV-3901/3911 system in its default configuration. This chapter provides an overview of the KMV-3901/3911 unit.

  • Page 10: Software And Firmware Updates

    KMV-3901/3911 card replaces the earlier KMV-3901 model in the Kaleido- Modular range. A single 3 RU Densité 3 frame can hold up to 10 KMV-3901/3911 (or KMV- 3901) multiviewer cards, providing up to 20 quad-split outputs. The highly compact, half- 1 RU Densité...

  • Page 11: Features

    Overview of single card functionality Features Unmatched Space Efficiency • 20 quad-splits, or ten 8-input KMV-3901/3911 multiviewer cards, per 3RU frame • Fully loaded frame with 10 cards weighs only 9.9 kg (21.8 lbs) Low Power Consumption • 300 Watts for fully loaded 3RU frame with 10 cards and up to 20 outputs •...

  • Page 12: Functional Block Diagram

    Series cards, such as signal processors and DAs, for maximum space and cost- effectiveness Functional Block Diagram The following block diagram shows the functionality of the KMV-3911. Except for the HD- SDI monitoring outputs, the same diagram applies to the earlier KMV-3901 models. Functional block diagram of the KMV-3911...

  • Page 13: Installation

    This section provides information about system requirements, and items shipped with your KMV-3901/3911 card. Required Materials Make sure the following items have been shipped with your KMV-3901/3911. If any of the following items are missing, contact your distributor or Grass Valley. Your KMV-3901/3911 system package includes the following: •...

  • Page 14: Optional Ancillary Equipment

    Otherwise, the multiviewer’s built-in locking mechanism will not be able to secure the smaller of the two connectors. You may order suitable HDMI cables from Grass Valley— HDMI to DVI female cable (1ft), part no. KXC-HDMI-DVI.

  • Page 15: Card Interfaces

    Front card-edge layout Status LED The Status LED is located on the front card-edge of the KMV-3901/3911, immediately above the Select button, and is visible through the front access door of the Densité frame. This multi-color LED indicates the status of the KMV-3901/3911 by color, and by flashing/steady...

  • Page 16: Cpu Status Led

    Steady green Software not running or OFF Power LED Monitors the status of the power on board the KMV-3901/3911 card. Power LED Color Meaning Green Error detected This is a latched error and will remain displayed until the next reboot, even if the error was a brief glitch and the supply is OK.

  • Page 17: Sdi Leds

    KMV-3901/KMV-3911 Installation & Service Manual SDI LEDs This group of eight LEDs monitors the status of the eight inputs to the KMV-3901/3911 card. The frame door must be open for the LEDs to be visible. SDI LED Color Meaning Green...

  • Page 18: Mechanical Installation Of Kmv-3901/3911 Cards In The Densité Frame

    Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame The KMV-3901/3911 and its associated rear connector panel must be mounted in a Densité 3 frame or a Densité 3 mini frame. It is not necessary to switch off the frame’s power when installing or removing the card.
  • Page 19 Kaleido-RCP2. Notes • The Kaleido-RCP2 is an optional device, and may not have been shipped with your KMV-3901/3911 system. For information on this and other options for your multiviewer system, contact your Grass Valley sales representative.
  • Page 20 Installation Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame...

  • Page 21: Multiviewer Cabling

    • Two HD-SDI monitoring outputs (DIN 1.0/2.3 connectors). Only supported with the KMV-3911 models. • One DB-26 connector for GPI I/O lines (8 in / 2 out) and RS-422 control. Grass Valley’s NSH26M wiring terminal adapter can be used to connect the GPI lines to this...

  • Page 22: Ethernet Port

    • One RJ-45 for data transfer over Ethernet. With the double-width rear panel installed in a Densité-3 frame, the KMV-3901/3911 must be installed in the rightmost of the two slots covered by the panel in order to mate with the panel’s connectors.

  • Page 23: Hdmi Mosaic Output Connectors

    The mechanism is adjustable for many sizes of cables and shells. Incorporated locking mechanism In the case of a KMV-3901/3911 with both heads activated, the two HDMI cables should have same-size plug connectors; otherwise the locking mechanism will not hold the smaller connector securely.

  • Page 24: Frame Reference Connection

    Commissioning the Multiviewer To make the multiviewer operational 1 With the KMV-3901/3911 frame installed in its designated rack position, and before powering up the unit, verify that each card is securely seated in its slot, and leave the frame door open so that you can monitor all the card’s LEDs.
  • Page 25 Diagram, on page 21). Note: the controller card’s second The KMV-3901/3911 does not support Ethernet port (ETHERNET 2). 8 Connect the output cards’ ETH ports to your Ethernet switch. IMPORTANT Make sure to connect your Densité controller and output cards to the same...
  • Page 26 Multiviewer Cabling Commissioning the Multiviewer...

  • Page 27: Frame Control Panel Operation And Ip Network Setup

    (see Using the Densité Frame Control Panel, on page 27). • Grass Valley’s iControl system can be used to access the card’s operating parameters from a remote computer, using a convenient graphical user interface (see Remote Control Using iControl, on page 77).

  • Page 28: Navigating The Local Control Panel Menu

    Navigating the Local Control Panel Menu The KMV-3901/3911 has operating parameters which may be adjusted locally at the controller card interface. Press the Select button on the KMV-3901/3911 front card edge (see Card Interfaces, on page 15) to assign the local control panel to operate the card. Use the control panel buttons to navigate through the menu, as described below.

  • Page 29: Saving A Restore Point To The Controller's Non-Volatile Memory

    DEFAULT GW EDIT ###.###.###.### {MAC ADDRESS}** * All KMV-3901/3911 cards within a housing frame must have their output heads configured with the same refresh rate. If your frame is referenced, then the heads’ refresh rate must also match the reference signal's refresh rate.

  • Page 30: Networking Essentials

    97. Setting the Multiviewer’s IP addresses For the KMV-3901/3911 multiviewer to join a TCP/IP network, it must be configured with an IP address, a network mask, a gateway, and a system name. You must also configure any Kaleido-RCP2 units you may have ordered.

  • Page 31: Changing The Multiviewer's Ip Address From The Densité Control Panel

    Settings, on page 35. To change the IP address of a KMV-3901/3911 multiviewer card 1 Press the Select button on the front edge of the KMV-3901/3911 card. See Card Interfaces, on page 15. The Status LED on the selected card flashes orange, and the associated control menu appears on the display of the Densité...
  • Page 32 SEL button. 17 Press the [–] button repeatedly until CARD # N—where N matches the slot number for the KMV-3901/3911 card whose configuration you wish to save—appears on the display, and then press the SEL button. 18 If you had to change the Densité controller’s default action from update settings to keep settings in order to configure your card’s network settings, then see...

  • Page 33: Setting A Densité Cpu-Eth2 Controller's Ip Address

    Installation & Service Manual Setting a Densité CPU-ETH2 Controller’s IP Address To set the Densité controller’s IP address 1 On the KMV-3901/3911 frame’s local control panel, press the CONTROLLER button. , on page 27 Using the Densité Frame Control Panel 2 Press the [–] button repeatedly until ETH1 OPTIONS appears on the display, and then...

  • Page 34: Setting The Multiviewer's Time And Date

    Frame Control Panel Operation and IP Network Setup Setting the Multiviewer’s Time and Date Setting the Multiviewer’s Time and Date The multiviewer receives date and time information from the Densité CPU-ETH2 controller upon startup. The date/time or NTP settings for this multiviewer cannot be configured in XAdmin.

  • Page 35: Enabling The Densité Controller's Restore-Point Settings

    SEL button. • If the control panel’s display shows KEEP SETTINGS, then the controller configuration will not prevent you from changing your KMV-3901/3911 card’s IP address. • If the control panel’s display shows UPDATE SETTINGS, navigate to KEEP SETTINGS by pressing the [+] button, and then press the SEL button to apply your change.
  • Page 36 Frame Control Panel Operation and IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 5122 Used by XEdit for keepalive (heartbeat) 5432 Used by XEdit for export operations 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit...
  • Page 37 KMV-3901/KMV-3911 Installation & Service Manual Port Used for Transport Notes 5120 On multicast 230.8.8.9 for RCP2 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
  • Page 38 Frame Control Panel Operation and IP Network Setup TCP/UDP Port Usage a. See also: From multiviewer to multiviewer, on page 36. b.Configurable. From peripheral devices to multiviewer The following ports must be open on peripheral devices (e.g., router controllers): Port Transport Notes 2000 Used to control the multiviewer’s internal router via the SAM (Snell/Pro-...

  • Page 39: Network Considerations For A Multiviewer Cluster

    (see “Repairing a Cluster System” in the Kaleido Software User’s Manual). • Changing the system name or IP address of a KMV-3901/3911 multiviewer associated with a cluster, by using the card’s control panel on the Densité housing frame, or by using the KMV-3901/3911 control panel in iControl, is not supported.
  • Page 40 Frame Control Panel Operation and IP Network Setup Network Considerations for a Multiviewer Cluster...

  • Page 41: System Configuration

    Documentation Multiviewer Model Representation in XEdit and XAdmin The name used to represent a multiviewer model is shown in the table below. In XEdit Select In XAdmin Select To represent KMV-3901/3911 KMV-3901 A KMV-3901 system KMV-3901/3911 KMV-3901/3911 A KMV-3901/3911 system...

  • Page 42: Xedit Installation

    System Configuration XEdit Installation XEdit Installation...

  • Page 43: Installing Kaleido Software Client Applications

    KMV-3901/KMV-3911 Installation & Service Manual Installing Kaleido Software Client Applications In addition to the XAdmin Web client, which does not require installation, the Kaleido Software includes the following client applications: • XEdit is a client application used to create layouts for the monitor wall, and to configure your multiviewer system, from your PC.
  • Page 44 System Configuration Installing XEdit from your Multiviewer’s Home Page 2 Click the XEdit button. The browser prompts you to save an executable file to your hard drive ( Kaleido- ). This file is an online installer, which will download XEdit and windows32-online.exe other companion elements from your multiviewer, and install them.
  • Page 45 KMV-3901/KMV-3911 Installation & Service Manual Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 46 System Configuration Installing XEdit from your Multiviewer’s Home Page Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 44), or from the Start menu.

  • Page 47: Uninstalling Xedit

    1 Close all XEdit windows you may have open. 2 Locate the Uninstall XEdit shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley (or Miranda Technologies ) folder, and then expand the Kaleido folder.

  • Page 48: Installing Router Control

    System Configuration Installing Router Control Uninstalling XEdit (Version 7.11 or Earlier) To uninstall XEdit (version 7.11 or earlier) 1 Close all Java applications you may have open. 2 On the Start menu, click Control Panels, and then click Java (32-bit). Java Control Panel opens.
  • Page 49 KMV-3901/KMV-3911 Installation & Service Manual • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).

  • Page 50: Uninstalling Router Control

    System Configuration Uninstalling Router Control On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide. See Related Documentation, on page 9. Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see...

  • Page 51: Installing Signal Path Viewer

    • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.
  • Page 52 System Configuration Installing Signal Path Viewer 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.

  • Page 53: Uninstalling Signal Path Viewer

    • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.
  • Page 54 System Configuration Uninstalling Signal Path Viewer 4 Click Uninstall. This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system.

  • Page 55: Opening Xadmin

    KMV-3901/KMV-3911 Installation & Service Manual Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 56: Ways To Access Xadmin

    System Configuration Ways to Access XAdmin Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 56), • from XEdit (see Opening XAdmin from XEdit on page 57), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s IP address has changed), you may see a security warning or a certificate error message.

  • Page 57: Opening Xadmin From Xedit

    KMV-3901/KMV-3911 Installation & Service Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK.
  • Page 58 System Configuration Registering your Multiviewer's Security Credentials with your Browser To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page. The message expands. 2 Click Add Exception. 3 In Add Security Exception, click Confirm Security Exception.
  • Page 59 KMV-3901/KMV-3911 Installation & Service Manual Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser Internet Explorer’s security warning Chrome’s security warning...
  • Page 61 KMV-3901/KMV-3911 Installation & Service Manual Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 63 KMV-3901/KMV-3911 Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 64 System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears.
  • Page 65 KMV-3901/KMV-3911 Installation & Service Manual 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.

  • Page 66: Enabling The Compatibility View In Internet Explorer

    System Configuration Enabling the Compatibility View in Internet Explorer Special note for Chrome Web browser users (continued) Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page.
  • Page 67 KMV-3901/KMV-3911 Installation & Service Manual The Compatibility View mode will remain enabled for this multiviewer as long as its IP address does not change.

  • Page 68: Xadmin Access Control

    System Configuration XAdmin Access Control XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 55.

  • Page 69: Changing The Xadmin Password

    KMV-3901/KMV-3911 Installation & Service Manual 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page. 8 Type the password, and then click Log in. The XAdmin Status and Options page appears.
  • Page 70 System Configuration Changing the XAdmin Password 3 Type the new password you want to enforce in both the New password and the Confirm boxes. The password must contain between 6 and 20 alphanumeric characters or symbols. 4 Click Save. A confirmation message appears. 5 Click OK to close the message window.

  • Page 71: Disabling Xadmin Access Control

    KMV-3901/KMV-3911 Installation & Service Manual Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 55. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 72: Closing A Password-Protected Xadmin Session

    System Configuration Closing a Password-Protected XAdmin Session Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are ready to close your session. A confirmation message appears.

  • Page 73: Viewing A Multiviewer's Status Information

    KMV-3901/KMV-3911 Installation & Service Manual Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin on page 55. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of all modules and their statuses.

  • Page 74: Configuring A Multiviewer's Ip Settings With Xadmin

    System Configuration Configuring a Multiviewer’s IP Settings with XAdmin Note: The Kaleido Software does not distinguish neither between 1080PsF25 and 1080i50, nor between 1080PsF29.97 and 1080i59.94. Both 1080PsF25 and 1080i50 are reported as 1080i50, and both 1080PsF29.97 and 1080i59.94 are reported as 1080i59.94, on the monitor wall and in XAdmin’s Status and Options page.
  • Page 75 KMV-3901/KMV-3911 Installation & Service Manual 2 Click System configuration, in the navigation area on the left side of the page. The System Configuration page appears, showing the current system name, IP settings, as well as the date and time settings.
  • Page 76 System Configuration Configuring a Multiviewer’s IP Settings with XAdmin 6 Click Save. The new settings are saved locally. 7 Click OK. The Apply settings button becomes available. 8 Click Apply settings. The Kaleido system must be restarted for changes to the network configuration to take effect.

  • Page 77: Remote Control Using Icontrol

    KMV-3901/3911 Service Control Panel in iControl The card type (KMV-3901 in this example) and the slot number where the card is installed in the Densité frame are indicated in the window’s title bar. There are three main areas in the KMV-3901/3911 control panel window itself: the status icon area, the navigation area, and the operating control area.
  • Page 78 System Configuration KMV-3901/3911 Service Control Panel in iControl The status icon area shows a series of twelve icons that report the status of some card parameters. Icon 1 - Control status Icon 2 - Reference Icons 3 to 10 - Status...

  • Page 79: Layout Controls Panel

    Sample layouts are available on the KMV-3901/3911 multiviewer as shipped, for immediate use. Additional layouts may be created in XEdit, and exported to the multiviewer.
  • Page 80 WUXGA 50.00, 59.94 Note: All KMV-3901/3911 cards within a housing frame must have their output heads configured with the same refresh rate. If your frame is referenced, then the heads’ refresh rate must also match the reference signal's refresh rate.

  • Page 81: Network Settings Panel

    Installation & Service Manual Network Settings Panel The KMV-3901/3911 is shipped with default network settings, which will not work for your network and must be changed. You may need to consult your network administrator to get the correct values. Enter the appropriate IP address, mask and gateway information to configure this KMV-3901/3911 within your Ethernet network.

  • Page 82: Alarm Configuration Panel

    System Configuration Alarm Configuration Panel Alarm Configuration Panel This panel allows the alarm reporting of the KMV-3901/3911 to be configured. When you click the Alarm config. button, the panel opens as a separate window, which can be resized if needed.
  • Page 83 Card LED This column allows you to configure the behavior of the KMV-3901/3911’s card- edge status LED. Overall alarm This column allows you to configure the contribution of each individual alarm to the overall alarm associated with this card.
  • Page 84 Click Copy to other cards to open a window that allows the alarm configuration set for this card to be copied into another KMV-3901/3911 card. Select one or more destination cards from the list in the window by selecting the corresponding check boxes, or all of them by...
  • Page 85 KMV-3901/KMV-3911 Installation & Service Manual Get alarm keys Click Get alarm keys to save a file containing a list of all alarms on this card and their current values, along with an Alarm Key for each. The alarm keys are useful for system integration and troubleshooting.

  • Page 86: Status Panel

    System Configuration Status Panel Status Panel This panel reports on the status of the eight video input ports, with a status icon and text description of the format for each. Status of each of the eight GPI inputs and two GPI outputs is also reported, as Open or Closed.

  • Page 87: Info Panel

    Label Type a label to identify this KMV-3901/3911 when it appears in iControl applications. Short label Type the shorter label that iControl uses in some cases (8 characters).
  • Page 88 Opens the Joining Locators window, which lists remote lookup services to administration which this KMV-3901/3911 is registered. • Click Add to force the iControl service for this KMV-3901/3911 to register itself on a lookup service, by using the following syntax in the Input window: jini://<ip_address>...

  • Page 89: Setting The System Name

    Once you have configured the output cards from the local control panel, use XAdmin to complete your system’s network setup. To set your KMV-3901/3911 system name 1 Open a Web browser window and enter the multiviewer’s system IP address in the address bar (see Verifying the Multiviewer’s IP Address and Application...
  • Page 90 System Configuration Setting the System Name settings, information about your housing frame, the input cards and the output card you are currently connected to. The multiviewer’s current date and time are shown below in XAdmin, however the date and time settings are configured through the Densité CPU-ETH2 controller. See Setting the Multiviewer’s Time and Date, on page 34.
  • Page 91 KMV-3901/KMV-3911 Installation & Service Manual 10 Click OK. The Apply settings button becomes available. 11 Click Apply settings. The multiviewer must restart for changes to the network configuration to take effect. A message appears prompting you to restart the system immediately.

  • Page 92: Genlocking The Multiviewer

    System Configuration Genlocking the Multiviewer Genlocking the Multiviewer To genlock the multiviewer with other plant equipment, a reference signal is required. For this, certain requirements must be met. • The Densité CPU-ETH2 Enhanced Ethernet Controller Card used in the Densité frame housing the multiviewer must use firmware version 2.0.4 or higher.

  • Page 93: Configuring The Rcp-200

    KMV-3901/KMV-3911 Installation & Service Manual Configuring the RCP-200 The RCP-200 is shipped with an IP address of 10.0.3.200. On installation, you should consult your system administrator and replace this address with an appropriate address for your local network configuration (see Configuring the RCP-200’s IP settings...

  • Page 94: Logging On To The Rcp-200

    System Configuration Logging on to the RCP-200 To specify a lookup server for the RCP-200 1 Press the CONFIG button, located between the two screens on the front of the RCP-200. 2 Touch the COMM category on the right-hand screen. 3 Touch the DISCOVERY tab on the right-hand screen.
  • Page 95 KMV-3901/KMV-3911 Installation & Service Manual 2 Touch the room you want to access (press the DOWN or UP soft keys to scroll the list as needed). The list of users assigned to this room appears on the right-hand screen. 3 Touch the user name under which you want to log on, enter your password, and then touch LOG IN.

  • Page 96: Correlating Monitor Wall Destinations And Kx Router Logical Routers For The Rcp-200

    System Configuration Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 To operate the monitor wall from the RCP-200’s category/index router view, your system must have been configured to be controlled as a router. In a layout, the RCP-200 can only control monitors that have been assigned a monitor wall destination.

  • Page 97: Configuring The Kaleido-Rcp2

    Configuring the Kaleido-RCP2 Note: The Kaleido-RCP2 unit is optional and is not included in the standard KMV-3901/3911 package. The Kaleido-RCP2 is a multi-function remote control panel designed for use with Kaleido multiviewers. Ethernet connectivity allows multiple RCP users to access multiple Kaleido multiviewer systems, allowing convenient access to the real-time operating features.

  • Page 98: Selecting A Room For The Kaleido-Rcp2

    System Configuration Selecting a room for the Kaleido-RCP2 3 Press the ENTER key to display the ETHERNET OPTIONS menu. 4 Select the IP ADDRESS menu using the 2 key (to move up in the list) or the 8 key (to move down the list), and then press ENTER.

  • Page 99: Logging On To The Kaleido-Rcp2

    KMV-3901/KMV-3911 Installation & Service Manual 4 Select Enable IP 1, and then press ENTER. The Enable IP x parameter instructs the Kaleido-RCP2 to query the selected IP address for a list of rooms. 5 Select Host IP ADDR, and then press ENTER.

  • Page 100: Available Hardware And Software Options

    KMV-3901/3911 output options Option Part No. Feature Second Head KMV-39N1-NX1-OPT-OP2 Output two enabled license Activation KMV-3911-NX1-OPT-SDI SDI monitoring output for KMV-3901/3911 (1 Monitoring output) Output KMV-3911-NX2-OPT-SDI SDI monitoring output for KMV-3901/3911 (2 outputs) KMV-39NN-8x2-OPT-3DLA Stereoscopic display license (line alternate mode) for KMV-3901/3911-8x2...

  • Page 101: Enabling Options

    Installation & Service Manual Enabling Options To enable options on a multiviewer 1 Obtain a license key from Grass Valley. 2 Open XAdmin. The XAdmin Status and Options page appears. 3 Click the arrow button at the end of the heading row that corresponds to the module for which you want to enable an option.
  • Page 102 System Configuration Enabling Options...

  • Page 103: Maintenance & Troubleshooting

    Loading a Layout To load a layout on the monitor wall 1 Connect a mouse to the Kaleido-RCP2 (if available) and log on to the KMV-3901/3911 from the Kaleido-RCP2, if you have not already done so (see Configuring the Kaleido- RCP2, on page 97).

  • Page 104: Verifying The Multiviewer's Ip Address And Application Version

    IP ADDRESS EDIT appears on the control panel’s display. 4 Press the SEL button again. The current IP address appears on the display. 5 Press the Select button on the front edge of the KMV-3901/3911 card to exit the control menu. Changing the Mosaic Output Resolution...

  • Page 105: Enabling Edid Auto-Detection From The Monitor Wall

    2 (i.e. through the MV OUT 2 connector). 10 When you are satisfied with the selected output resolution settings, press the Select button on the front edge of the KMV-3901/3911 card to exit the control menu. Notes • If you do not press any button on the Densité frame local control panel, the Densité...

  • Page 106: Maintenance

    Maintenance & Troubleshooting Maintenance To enable EDID auto-detect for a display 1 Right-click the monitor wall background, and then click Display Resolution on the menu. 2 Select the Use detected monitor resolution check box. 3 Click OK. Maintenance Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes.

  • Page 107: Upgrading The Multiviewer

    KMV-3901/KMV-3911 Installation & Service Manual The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.

  • Page 108: Upgrade Oveview

    All multiviewers that are part of a cluster or cascade system must have the same Kaleido Software version. Upgrade Oveview Upgrade packages are made available by download from a Grass Valley FTP server. The format of the file should be . The upgrade package contains: 866-31G01-xxx.zip...
  • Page 109 Automatic Restore Feature”). The multiviewer may require an additional restart after a system upgrade After upgrading a KMV-3901/3911 to the current version of the Kaleido Software, it may be necessary to restart the multiviewer twice, for the monitor wall to be fully functional.
  • Page 110 3 Locate and open the Kaleido Software Upgrade Manager application (XUpdate). 4 On the startup screen, click the appropriate update option for your multiviewer model: KMV-3901/3911 update 5 When prompted to select a type of update, click Smart update (recommended).
  • Page 111 KMV-3901/KMV-3911 Installation & Service Manual 6 If the Select USB Drive window appears, click the letter corresponding to the USB key you inserted in step 2, and then click Select. 7 When prompted to select an update file, locate and open the following Kaleido...
  • Page 112 Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key To upgrade the Kaleido Software and Firmware 1 Insert the USB key into any USB port on the multiviewer. After a while, a message appears at the bottom left corner of the monitor wall, reporting that the Upgrade Manager is verifying software, firmware, and safe mode versions.
  • Page 113 The multiviewer now restarts. 6 If you are upgrading a KMV-3901/3911 card and notice a lack of luminance or corrupted video on the monitor wall, you should now restart your system once more, by clicking the Reset button on XAdmin’s Status and Options page.
  • Page 114 Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key Displaying the Dashboard To display the dashboard 1 Right-click anywhere on the monitor wall. On the menu, point to Monitor wall, and then click Show dashboard to display the dashboard associated with the current head. Show dashboard Monitor wall menu (within composite monitor menu) Note: If you right-click the monitor wall background directly, then the...

  • Page 115: Downgrading The Multiviewer System

    Upgrading from a version prior to 6.60, on page 109 for details. • A KMV-3901/3911 with Kaleido Software version 6.60 or later cannot be downgraded to version 6.50 (or earlier). • The KMV-3901/3911 cannot be downgraded to a version earlier than 5.30.

  • Page 116: Dashboard Messages

    Maintenance & Troubleshooting Dashboard Messages Dashboard Messages The following tables explain messages that may appear in the Status dashboard (lower right corner) and in the Upgrade dashboard (lower left corner), on the Monitor wall. Status dashboard messages Message Description Duplicate IP Address Another equipment on the network shares the same IP address as an output Detected card.

  • Page 117: Troubleshooting Common Issues

    Hardware and Software Options, on tiles / video feeds page 100. Grass Valley Technical Support , on page 138 Kaleido Software A Kaleido Software Review the Kaleido Install a software version that is...
  • Page 118 If two identical cards are found, eject both cards from the multiviewer’s frame and exchange their positions within the frame before firmly reinserting the Grass Valley Technical Support cards into the frame. To RMA a defective card,...

  • Page 119: Configuring A Kmv-3901/3911 Cascade

    KMV-3901-8XN-BRIDGE), and then connect a display to the appropriate output on the leftmost KMV-3901/3911 card when facing the rear of the Densité frame. Remember that this card is the one on the right when facing the front of the Densité frame. Once you have defined your cascade system and room in XEdit, you will be able to operate the cascade as a single multiviewer.

  • Page 120: Connecting The Displays

    Connecting the Displays To install a cascade bridge: 1 Facing the front of the Densité frame where your KMV-3901/3911 cards are installed, hold the cascade bridge so that you can read the text normally: 2 Align the bridge’s connectors with the matching connectors on the front edge of the...

  • Page 121: Cascade Configuration In Xedit

    You can now add the other multiviewers you wish to be part of this cascade (one or two KMV-3901/3911) to a cluster. 2 In the equipment library, select any multiviewer type, and then drag it onto the root of the System hierarchical list.

  • Page 122: Configuring Cascade Rooms

    Configuring a KMV-3901/3911 Cascade Configuring Cascade Rooms 3 If your PC and the multiviewer you wish to add are on the same subnet, then you can select the multiviewer’s IP address from the list. Otherwise type the appropriate IP address in the box.
  • Page 123 KMV-3901/KMV-3911 Step-by-Step Configuration To configure a cascade room: 1 In XEdit, while connected to the multiviewer that will output directly to the monitor wall (i.e. the multiviewer whose HDMI outputs are connected to the display monitors), open the room you wish to configure.

  • Page 124: Configuring Layouts For A Cascade Room

    Changing the system name or IP address of a KMV-3901/3911 multiviewer associated with a cascade, by using the card’s control panel on the Densité housing frame, or by using the KMV-3901/3911 control panel in iControl, is also not supported.

  • Page 125: Cascade Upgrade

    In the case of a KMV-3901/3911 cascade, this means starting with the card on the left when looking at the front of the Densité frame, then proceeding with the next card on its right, and finally the rightmost one if any.
  • Page 126 Configuring a KMV-3901/3911 Cascade Cascade Upgrade versions. Once the verification process is complete, you will be advised what upgrade action, if any, needs to be performed. Then, after 30 seconds, the upgrade process begins automatically, starting with the software upgrade.

  • Page 127: Limitations

    • An output resolution of 1600 × 1200 is not supported. • Full screen layouts are not supported. • Changing the system name or IP address of a KMV-3901/3911 multiviewer associated with a cascade, by using the card’s control panel on the Densité housing frame, or by using the KMV-3901/3911 control panel in iControl, is not supported.
  • Page 128 Workaround: Use the monitor wall menu. • In the case of a KMV-3901/3911 cascade room with two heads, spanning monitors across the two displays is not supported. • Working against the same cascade system in concurrent XEdit sessions is not supported.

  • Page 129: Specifications

    Specifications Video Inputs Connector Signal inputs 8 per KMV-3901/3911 card (auto-detected) SD-SDI Signal SMPTE 259M-C (270 Mbps), SMPTE 272M-1994 Formats 525 and 625 Return loss > 15 dB up to 270 MHz Jitter < 0.2 UI Cable length 250 m (820 ft) (Belden 1694A)
  • Page 130 A Dual Channel DVI to HD Bridge must be connected between the multiviewer and the PC or laptop that provides the graphics to the multiviewer. The highest supported resolution is 1600 × 1200 in 4:3, and 1680 × 1050 in 16:9. To order this optional device (Part No. KXI-DVI-BRIDGE), contact your Grass Valley sales representative.

  • Page 131: Mosaic Outputs

    Connector HDMI type connector Signal path 8 bits output a. In the case of a KMV-3901/3911 cascaded system, an output resolution of 1600 × 1200 is not supported. HD-SDI monitoring outputs (2) Signal 4:2:2 SMPTE 292M-C (1.5 Gbps), SMPTE 424M Formats 720p50, 720p59.94...

  • Page 132: Gpi I/O

    Specifications GPI I/O GPI I/O GPI inputs (8) Description Contact closure to GND Pull-up voltage 3.3 Volts Source current 30 μA when input shorted Low-level activation 0.8 Volts max Over voltage 24 Volts max Connector Terminal block interface PCB via DB-26 GPI outputs (2) Description Contact closure to GND...

  • Page 133: Audio Processing Performance

    KMV-3901/KMV-3911 Installation & Service Manual Audio Processing Performance Quantization 20-24 bits Sampling 48 kHz THD+N 80 dB 98 dB Electrical Power consumption 24W max Multiviewer Integration with other Systems and Equipment A number of configurable services are available to establish communications between the multiviewer and a wide variety of devices.
  • Page 134 Technical Support, on page 138). d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000 Native Protocol supports serial devices, in addition to some Encore system controller models, which are also supported over Ethernet. For other Series 7000 devices you wish to control via Ethernet, use Sony HKSPC (GVGNP Emulator).

  • Page 135: Optional Drivers For Controlling Tally Interface Devices From The Multiviewer

    Contact your sales representative for more information. Production Switchers Company Device/System Grass Valley (Thomson) Kayenne K-Frame, Karrera K-Frame, Zodiak, XtenDD HD/SD series UMD controllers Company Device/System Image Video...
  • Page 136 (TCP/IP or serial), and the dedicated port number on the multiviewer, in the case of a TCP/IP protocol. Company Protocol TCP/IP (port) Serial Grass Valley (Miranda) Kaleido Remote Control Protocol Yes (13000) Grass Valley NVEP Router (NP0016)
  • Page 137 KMV-3901/KMV-3911 Installation & Service Manual...

  • Page 138: Contact Us

    1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.

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