Register Your Product; General; Troubleshooting - STIEBEL ELTRON DHC-E 8/10-2 CLASSIC Operation And Installation Manual

OPERATION

REgISTER YOuR PRODuCT

3. Register your product
You must register this product within 90 days of purchase
on our web site in order to activate the standard
warranty or to be eligible for the extended warranty. Go to
our web site at www.stiebel-eltron-usa.com and click on
"Register Your Product."
Before beginning the registration process, we suggest that
you gather the necessary information which will be as
follows:
Type, Example: DHC-E Classic
Number listed after "Nr."
Place of Purchase
Purchase Date
First & Last Name
Email address
Physical Address
Phone Number
Installation Date
If you have any questions concerning the registration process
or warranty options, please contact Stiebel Eltron USA di-
rectly at 800.582.8423.
4.

General

The tankless water heater differs from conventional storage type
water heaters in several ways. It does not store hot water. Instead,
water is heated instantaneously as it flows through the appliance.
Due to the absence of stand-by losses, the appliance offers greater
energy efficiency than storage type water heaters.
The input of heat into the water is electronically controlled. The
appliance will deliver any water temperature between 86 °F (30 °C)
and 140 °F (60 °C). Please set the desired temperature using the
knob on the front cover.
4 | DHC-E CLASSIC
Note:
For reasons of appliance efficiency and durability (scal-
ing), the optimum temperature setting lies between 86 °F
(30 °C) and 120 °F (50 °C).
In case the "Power" light is flashing while the appliance operates,
the water flow rate exceeds the heating capacity of the appli-
ance. Reduce the hot water flow rate in order to let the appliance
achieve the set point temperature. The maximum temperature is
electronically limited to 140 °F (60 °C). In case you have questions
regarding the way you plan to use the appliance, please call our
technical service line, see last side.
5.

Troubleshooting

Symptom Possible Cause
No hot water not enough flow rate to
activate appliance
Water not hot enough water flow too high
If you cannot remedy the fault, notify the contractor who installed
the appliance. To facilitate and speed up your enquiry, please pro-
vide the serial number from the type plate (000000-0000-000000).
f Solution
clean faucet aerator or shower
head
reduce water flow rate until
light on front cover stops
blinking
www.stiebel-eltron-usa.com