Motorola V3 RAZR 05 Service Manual
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Motorola V3 RAZR 05 Service Manual

Motorola V3 RAZR 05 Service Manual

Digital wireless telephone
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Level 1 and 2 Service Manual
6809500A08-O
V3 RAZR 05
Digital Wireless Telephone
GSM 850/900/1800/1900 MHz GPRS

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Summary of Contents for Motorola V3 RAZR 05

  • Page 1 Level 1 and 2 Service Manual 6809500A08-O V3 RAZR 05 Digital Wireless Telephone GSM 850/900/1800/1900 MHz GPRS...

  • Page 3: Table Of Contents

    Level 1 and 2 Service Manual Contents V3 RAZR 05 6809500A08-O Introduction ................. 5 Product Identification .
  • Page 4 Contents V3 RAZR 05 November 09, 2005 6809500A08-O...

  • Page 5: V3 Razr 05

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications V3 RAZR 05 Speech Coding Function Specification Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps November 09, 2005 6809500A08-O...

  • Page 11: Product Overview

    Level 1 and 2 Service Manual Product Overview Product Overview Motorola V3 telephones represent the thinnest, compact and lightweight global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones. The V3 phones incorporate a new user interface (UI) for easier operation, allows short message service (SMS) text messaging, and includes personal information manager (PIM) functionality.
  • Page 12 Product Overview V3 RAZR 05 Speaker Dependant Voice Activation and Voice Note Recording Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained”...
  • Page 13 Level 1 and 2 Service Manual Product Overview Simplified Text Entry There are three different ways to enter text using the phone keypad: • iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options.

  • Page 14: General Operation

    General Operation V3 RAZR 05 General Operation Controls, Indicators, and Input / Output (I/O) Connections The V3 series telephone’s controls are located on the sides of the flip and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
  • Page 15 Level 1 and 2 Service Manual General Operation of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen. The menu key opens the initial menu structure, or allows access to a submenu whenever appears on the display.

  • Page 16: User Interface Menu Structure

    General Operation V3 RAZR 05 roams, or seeks another network. • Message Waiting Indicator. Appears when the phone receives a text mes- sage. This is a network-dependent feature. • Voice Message Waiting Indicator. Appears when a voicemail message is received. This is a network-dependent feature.

  • Page 17: Alert Settings

    Level 1 and 2 Service Manual General Operation Alert Settings V3 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time. ➧ Pressing either volume key will mute the alert. Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate...
  • Page 18 General Operation V3 RAZR 05 November 09, 2005 6809500A08-O...

  • Page 19: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 20: Disassembly

    Disassembly V3 RAZR 05 Disassembly The procedures in this section provide instructions for the disassembly of V3 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 21 Level 1 and 2 Service Manual Disassembly Lift the end of the battery first, then remove it from the phone. See Figure 2. Battery 031828o Figure 2. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 22: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly V3 RAZR 05 Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery cover and battery as described in the procedures. 031829o Figure 3. Removing the SIM Slide the SIM card out of the phone as shown in Figure 3.

  • Page 23: Removing And Replacing The Rear Housing

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, and SIM as described in the procedures. In addition to 2 screws, the rear housing assembly is fastened with plastic latches.
  • Page 24 Disassembly V3 RAZR 05 Release the four housing latches by inserting the pointed end of the plastic disassembly tool into the openings on the rear housing. Housing Latch Housing Latch Housing Latch Housing Latch 040701o Figure 5. Removing the Rear Housing Latches...
  • Page 25 Level 1 and 2 Service Manual Disassembly Carefully rotate the rear housing away from the front housing and flip assembly. Disassembly Tool FLEX Connector 040710o Figure 6. Removing the Rear Housing Assembly The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 26: Removing And Replacing The Antenna

    Disassembly V3 RAZR 05 Removing and Replacing the Antenna Remove the battery cover, battery, SIM, and rear housing assembly as described in the procedures. Use the metal tweezers to grasp the rubber antenna grommets and carefully remove them from the antenna assembly. See Figure 7. Set the rubber grommets aside for reuse.
  • Page 27 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to release the antenna assembly as shown in Figure 8. Disassembly Tool Antenna Assembly 040712o Figure 8. Removing the Antenna Assembly Carefully lift the antenna assembly away from the phone. To replace, align the antenna assembly to the phone.

  • Page 28: Removing And Replacing The Transceiver Board Assembly

    Disassembly V3 RAZR 05 Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, antenna, rear housing and battery tray as described in the procedures Lift the transceiver board assembly out of the front housing with the metal tweezers.

  • Page 29: Removing And Replacing The Flip Assembly Cover

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Cover Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Remove the 4 flip assembly screw caps. Use the T-5 driver to remove the 4 screws from the flip assembly (see Figure 10).
  • Page 30 Disassembly V3 RAZR 05 Use the disassembly tool to gently pry off the flip cover (see Figure 11). Flip Assembly Cover Disassembly Tool 040722o Figure 11. Separating the Flip Assembly Cover Remove the smart buttons on the side of the flip assembly. Set them aside for reassembly.
  • Page 31 Level 1 and 2 Service Manual Disassembly Lift the flip cover away from the flip assembly. Be careful not to damage the display flex cable (see Figure 12). Flip cover Plastic tweezers 051791o Figure 12. Removing the Flip Assembly Cover To replace, insert the smart buttons into the phone.

  • Page 32: Removing And Replacing The Camera Assembly

    Disassembly V3 RAZR 05 Removing and Replacing the Camera Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly, flip assembly cover, and CLI lens cover as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 33: Removing And Replacing The Display Module Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
  • Page 34 Disassembly V3 RAZR 05 Carefully lift the display lens away from the flip assembly. Display module assembly 060034o Figure 15. Removing the Display Module Assembly To replace, align the display module assembly to the flip assembly. Carefully lower the display module into the flip assembly. Ensure that all of the display none of the display assembly components are damaged.

  • Page 35: Removing And Replacing The Cli Lens

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the CLI Lens Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover as described in the procedures. Heat the CLI lens to a temperature of 100°C (212° F) for 20 seconds. CLI lens 051637o Figure 16.
  • Page 36 Disassembly V3 RAZR 05 Slowly rotate the plastic disassembly tool by 90°. CLI lens Disassembly tool 051638o Figure 17. CLI Lens Removal Carefully lift up the CLI Lens from the display module assembly. Carefully use the plastic tool remove any remaining glue.

  • Page 37: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 18.
  • Page 38 Subscriber Identity Module (SIM) and Identification V3 RAZR 05 International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 39: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola V3 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 40 Troubleshooting V3 RAZR 05 Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12...

  • Page 41: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 42 Troubleshooting V3 RAZR 05 Table 4. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly weak or distorted.

  • Page 43: Programming: Software Upgrade And Flexing

    Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. Part Numbers The following information is provided as a reference for the parts associated with V3 telephones. Related Publications Motorola V3 User’s Guide, English 6809500A08-O November 09, 2005...

  • Page 44: Exploded View Diagram

    Troubleshooting V3 RAZR 05 Exploded View Diagram 051808o Figure 19. Exploded View Diagram November 09, 2005 6809500A08-O...

  • Page 45: Exploded View Parts List

    Level 1 and 2 Service Manual Troubleshooting Exploded View Parts List Table 5. Exploded View Parts List Item Item Part Number Description Part Number Description Number Number 0187996Y10 Flip Front Housing Assy Silver 0187996Y18 Flip Front Housing Assy Black 8489976N03 Keyboard flex assembly 0187996Y21 Flip Front Housing Assy Pink...
  • Page 46 Self Install Car Kit Universal - Mandarin - Smart Drive+ SYN0888 Self Install Car Kit Universal - Smart Car Kit - Smart Drive SYN0890 Smart Cable EMU - Motorola SYN1003 Vehicle Power Adapter EMU - VC700 SYN0847 Audio and Connectivity...

  • Page 47: Accessories

    Level 1 and 2 Service Manual Troubleshooting Table 6. Accessories (Continued) Part Description Part Number Headset Mono One Touch w/ Send-End (EMU) SYN0896 Bluetooth Products RAZR H3 Black SYN1437 RAZR H3 Silver SYN1438 H500 Gloss Black SYN1375 H500 Nickel Japan SYN1441 H500 Pink SYN1436...
  • Page 48 Troubleshooting V3 RAZR 05 Table 6. Accessories (Continued) Part Description Part Number Bluetooth Mono Headset, Nickel- H500 SYN1290 Bluetooth PC USB Adapter SYN0717 Bluetooth Speaker (Quadrant Refresh) - HF820 SYN0736C November 09, 2005 6809500A08-O...
  • Page 49 1 and 2 Index Level 1 and 2 Service Manual Index V3 RAZR 05 6809500A08-O international mobile station equipment identity 38 mechanical serial number 37 alert setting indicator 16 product 5 alert settings 17 IMEI 38 antenna, removing and replacing 26...
  • Page 50 Index V3 RAZR 05 removing 23 support regulatory agency compliance 5 customer 7 related publications 43 product 7 removing antenna 26 battery 17, 20 text entry 13 battery housing 20 tools and test equipment 19 camera assembly 32 transceiver board assembly, removing and replacing 28...
  • Page 52 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners.® Reg. U.S. Pat. & Tm. Off.

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