Troubleshooting - DeLonghi MAGNIFICA EVO ECAM29.6Y Series Instructions For Use Manual

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16. TROUBLESHOOTING

Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM
The appliance does not come on.
The coffee is not hot.
The coffee is weak or not creamy enough. The coffee is ground too coarsely.
Meaning
The grounds container
needs emptying
The grounds container is
missing or not inserted
correctly: Insert the drip
tray complete with grounds
container and press as far as
it will go
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POSSIBLE CAUSE
It is not plugged into the mains socket.
The cups were not preheated.
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coffee was made.
Coffee temperature setting too low.
The machine must be descaled
The coffee is unsuitable.
Coffee not fresh.
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REMEDY
Plug into the mains socket.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
Before making coffee, press and hold the
rinse cycle and warm the internal circuits.
Set a hotter coffee temperature in the set-
tings menu (see "10. Settings menu").
Carry out the descale procedure. Next,
check the water hardness ("7. Measuring
water hardness") and make certain the
machine setting matches the local water
supply hardness ("10. Settings menu").
Adjust the grinding level ("4.6 Adjusting
the coffee mill"). The effect is not visible
until at least 2 coffees have been made.
Use coffee for espresso machines.
The coffee pack has been opened for too
long and has lost its taste.
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Meaning
Descaling is required ("14.
Descaling " and the ded-
icated section of the Quick
Guide)
Descaling has been inter-
rupted. To use the machine
again, press the
BUTTON:
delivery will
begin and descaling will re-
sume from Fig. 15, page 13
of the quick guide.
button for a few seconds to perform a
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