DeLonghi MAGNIFICA EVO NEXT ECAM31080 / ECAM31080SB Manual

GENERAL INFORMATION

Instruction for Use

Read all the Instruction for Use carefully before using the appliance. Failure to follow this Instruction for Use may result in burns or damage to the appliance.
The manufacturer is not liable for damage deriving from failure to respect this Instruction for Use.
Please note:
These safety warnings are valid for all De'Longhi coffee machines.
Keep this leaflet together with the instructions accompanying the appliance.
If the appliance is passed to other persons, they must also be provided with this Instruction for Use.

BEFORE USE

Checking the appliance

After removing the packaging, make sure the product is complete and undamaged and that all accessories are present. Do not use the appliance if it is visibly damaged. Contact De'Longhi Customer Services.

Installing the appliance

When you install the appliance, you should respect the following safety warnings:

• The appliance gives off heat. After positioning the appliance on the worktop, leave a space of at least 1.18 in / 3 cm between the surfaces of the appliance and the side and rear walls and at least 5.9 in / 15 cm above the coffee maker.
• Water penetrating the appliance could cause damage. Do not place the appliance near taps or sinks.
• The appliance could be damaged if the water it contains freezes. Do not install the appliance in a room where the temperature could drop below freezing point.
• Arrange the power cord in such a way that it cannot be damaged by sharp edges or contact with hot surfaces (e.g. electric hot plates).

Connecting the appliance

Check that the mains power supply voltage corresponds to that indicated on the rating plate on the bottom of the appliance. Connect the appliance to an efficiently earthed and correctly installed socket with a minimum current rating of 13A only.
If the power socket does not match the plug on the appliance, have the socket replaced with a suitable type by a qualified professional.

Setting up the appliance

The first time you use the machine, the water circuit is empty and the appliance could be very noisy. The noise becomes less as the circuit fills.

Cleaning and maintenance of materials in contact with food

• When used for the first time, or after 3 or 4 days without use, clean the appliance and the removable accessories that come into contact with water, coffee and milk, as indicated in the instructions for use. Check in the instructions which accessories are dishwasher safe.
• If the appliance is not used for more than 3 or 4 days, before making the first beverage, rinse the water circuit as described in this Instruction for Use.
• Be certain to take maximum care when carrying out all cleaning and maintenance operations described in the instructions for use and/or prompted by the display or warning lights of the appliance itself.

Making cappuccinos and milk-based coffees

• The appliance has been tested for use with cow's milk and the following plant-based drinks: soy, rice and almond. No other type of milk or plant-based drink may be used.
• To clean the system, following use with any type of milk, please follow the standard procedures described in the instruction manual
• The cleaning methods provided by the manufacturer and described in the instructions do not guarantee the complete removal of allergens.
• In the case of confirmed or suspected allergies and intolerances, make sure that your machine has not been previously used with any milk or plant-based drink containing the allergens you are allergic or the substances you are intolerant to.

INTRODUCTION

Take a few minutes to read these Instructions for Use. This will avoid all risks and damage to the appliance.

Letters in brackets

The letters in brackets refer to the description of the appliance.

Troubleshooting and repairs

In the event of problems, first try and resolve them by reading the information given in sections "Messages shown on the display" and "Troubleshooting"
If this does not resolve the problem or further information is required, consult the customer services department at the numbers indicated on the website delonghi.com.
If repairs are required, contact De'Longhi customer services only. Addresses can be found on the website delonghi.com.

DESCRIPTION

Description of the appliance

A1. Bean container lid
A2. Grinder dial
A3. Pre-ground coffee funnel flap
A4. Bean container
A5. Brewing unit flap
A6. Brewing unit
A7. Power cord
A8. Water tank lid
A9. Removable water tank
A10. Grounds container
A11. Cup tray
A12. Drip tray grille
A13. Drip tray water level indicator
A14. Drip tray
A15. Condensate tray
A16. Coffee spouts (height-adjustable)
A17. Accessories connector flap
A18. Cup shelf

Description of control panel

B1. ON/Standby button
B2. Appliance settings menu
B3. "OK" button
B4. Scroll arrow/intensity selection - pre-ground
B5. Scroll arrow/quantity selection
B6. button (Esc) used to exit
B7. Profile change button
B8. "My" button: customization of drinks
B9. Direct drink selection
B10. "More" drinks menu:

• Doppio+
• 2xEspresso - Americano
• Cappuccino Mix
• Cappuccino+
• Espresso Macchiato

B11. Display

Description of homepage (main screen)

C1. Filter spent indicator
C2. Descaling required indicator
C3. Milk carafe cleaning required indicator
C4. Name of selected drink
C5. Selected quantity (variable using "<" button B5)
C6. Selected intensity (variable using ">" button B4)

Description of accessories

(D) (*number and type differ according to model)
D1. "Water Hardness Test" strip
D2. Pre-ground coffee scoop
D3. Descaler
D4. Water softener filter
D5. Hot water spout

Description of milk carafe

E1. Milk carafe lid
E2. Milk carafe connector (removable for cleaning)
E3. Lid release button
E4. Milk spout connector (non removable)
E5. Froth dial
E6. Milk spout
E7. Milk intake tube (silicone)
E8. Milk container

USING THE MACHINE FOR THE FIRST TIME

Please note:

• Possible traces of coffee in the grinder are the result of settings tests performed on the machine before sale, proof of the meticulous care and attention we invest in our products.
• The first time the machine is used, all removable accessories and components designed to make contact with water and milk (water tank, water spout, milk carafe, etc.) should be rinsed with hot water. It is advisable to wash the milk carafe in the dishwasher (see section "Thorough cleaning of milk carafe").

1. Connect the power cord (A7) to the mains supply (fig. 1).
   

The machine switches on and will show you how to set it up the way you prefer: follow the instructions displayed (B11) and the Magnifica will be ready for use!

Select your language

2. The display (B11) shows the language currently selected: use the scroll arrows ">" (B4) or "<" (B5) to select the flag corresponding to your language (fig. 2).
   
3. Press "OK" (B3) to confirm the language selected (fig. 3).
   

Fill the water tank

4. Remove the water tank (A9) (fig. 4).
   
5. Fill the tank with cold drinking water up to the MAX level (fig. 5) and reposition it in the machine, then press ">" (B4).
   

Prepare the machine

6. Check that the hot water spout (D5) is attached to the machine: if not, press downwards on the accessories connector flap (A17) (fig. 6) and fit the hot water spout (fig. 7). Press ">" (B4).
   
7. Fill the bean container (A1) (fig. 8), then confirm by pressing ">" (B4).
   

Using for the first time

8. Position a container of at least 0.2 litres capacity under the coffee spout (A16) and the hot water spout (D5) (fig. 9).
   
9. Press "OK" (B3) to start the rinse cycle (fig. 10). The rinse will stop automatically.
   
10. The machine now starts heating up (fig. 11), continuing until hot water is delivered from the coffee spout (A16) (fig. 12).
    
11. Press "OK" (B3) to move on to the next step.

Check the hardness of the water
The machine will prompt for descaling to be carried out after a predetermined period of time, depending on the water hardness. The machine can also be programmed according to the actual hardness of the local water supply, so that descaling is required less frequently. Accordingly, it is advisable to set the correct value without delay, following the machine's step by step guide. Proceed as follows:

12. Take the "Total hardness test" strip (D1) (in the accessories pack) and remove it from its wrapper. Press ">" (B4).
13. Fill a glass with a sample of the water you intend to use in your machine, and immerse the strip fully for approximately one second. Press ">".
14. Remove the strip from the water and shake lightly. After about a minute, 1, 2, 3, or 4 red squares appear, depending on the hardness of the water. Each square corresponds to one level. Press ">".

Setting water hardness

15. Using the scroll arrows "<" (B5) or ">" (B4), select the dot that corresponds to the level of hardness detected using the test strip, as indicated in the following table:
    
16. Press "OK" (B3).
17. The machine is now reprogrammed with the new water hardness setting. Press "OK".

Please note:
The water hardness can be changed at any time by way of the settings menu (B2) (see "Water Hardness").

Installing a filter
To ensure the performance of the machine remains constant over time, a message will suggest you install a De'Longhi water softener filter (D4). Proceed as follows to install the filter straight away, or alternatively, press "" (B6) to postpone installation:

18. Take the filter out of the pack and press "OK" (B3).
19. Turn the date indicator to show the next 2 months (fig. 13): press the forward arrow ">" (B4) to pass on to the next step.
    

Please note:
The filter lasts about two months assuming normal use of the machine; if on the other hand the machine remains idle with the filter installed, it will not last more than three weeks, at most.

20. To activate the filter, run tap water through the hole in the center of the filter until water comes out of the openings at the side for more than a minute (fig. 14). Press the forward arrow ">" (B4) to pass on to the next step.
    
21. Remove the water tank (A9) from the machine and fill with cold drinking water; remove the lid of the tank and immerse the filter in the water, while squeezing the middle section 2 or 3 times so that the air bubbles can escape (fig. 15). Press the forward arrow ">" to pass on to the next step.
22. Locate the filter in the special housing (fig. 16) and push fully home. Close the water tank with the lid. Press the forward arrow ">" to pass on to the next step.
    
23. Return the water tank to the machine (A9). Press the forward arrow ">".
24. Position an empty container of at least 0.5 litres capacity under the hot water spout (fig. 9) and press "OK" (B3) to activate the filter.
25. The machine delivers hot water and stops automatically.
26. The filter is now operational. Press "OK" (B3).
    The technical part is finished: press the forward arrow ">".

Tutorial
A short video tutorial will help you get to know your machine better.

Support for operation
Scanning the QR code shown in the display with your smartphone, you can get access to manuals and informative materials for operation of the machine. Press the forward arrow ">" (B4).
The QR code can be found in the settings menu (B2), under the item "Support".
Press the forward arrow ">" (B4), then "OK" (B3): the machine is ready for use.

Please note:

• The first time the machine is used, it will be necessary to make 4-5 cappuccinos before the drink in the cup tastes as it should.
• The first time the machine is used, the water circuit will be empty and operation could be very noisy. The noise becomes less as the circuit fills.

TURNING THE MACHINE ON

Please note:
Each time the machine is turned on, it carries out an automatic preheat and rinse cycle, which cannot be interrupted. The machine is not ready for use until the cycle has been completed.

1. To turn the machine on, press the button (B1) and hold for 0.5 second (fig. 17): the machine switches on.
   
2. Once preheated to a preset temperature, a rinse cycle takes place and hot water flows from the coffee spouts (A16); in addition to heating the boiler, this has the effect of heating the internal circuits by circulating hot water through them.

TURNING THE MACHINE OFF

Whenever the machine is turned off after being used to make coffee, it will run a rinse cycle automatically.

1. To turn the machine off, press the button (B1) and hold for 0.5 second (fig. 17).
2. If envisaged, the machine runs a rinse cycle, delivering hot water from the coffee spout (A16), then switches off (stand-by).

Never unplug the machine while it is switched on.

Switching off for extended periods

If the machine is not going to be used for extended periods (e.g. holidays, periods of absence), follow the directions in heading Drain water.
If the machine is not used for a few days, proceed as follows:

1. To turn the machine off, press the button (B1) and hold for 0.5 second (fig. 17).
2. Remove, empty and clean the drip tray (A14), the grounds container (A10) (fig. 18) and the water tank (A9);
   
3. Unplug the power cord (A7) from the socket.

Please note:
When turning the machine on again, fill the water tank and, before making any kind of drink, run 3 rinse cycles as indicated in section Rinsing.

SETTINGS MENU

Access the settings menu

1. Press the button (B2) (fig. 19).
   

The settings are divided into three topics:

Maintenance	Preferences	Info
Rinsing	Auto-off	Statistics
Descaling	Beep sound	Serial number
Water filter	Energy saving	Support
Milk carafe	Coffee temperature	--
Drain water	Grinder	--
--	Water hardness	--
--	Languages	--
--	Default values	--

2. Use the scroll arrows ">" (B4) or "< "(B5) to select the topic of interest.
3. Press "OK" (B3) to access the settings.
4. Press "" (B6) to go back.
5. Press "" again to go back to the homepage.

"Maintenance" menu Rinsing

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" or "<" to select "Rinse". Using this function, hot water can be delivered from the coffee spout to clean and heat the internal circuit of the machine.
   To carry out a rinse immediately:
4. Place a container of at least 0.2 litres capacity under the coffee spout (A5) (fig. 9).
5. Press "OK" (B3): after a few seconds, hot water is delivered from the coffee spout to clean and heat the internal circuit of the machine.
6. To stop rinsing, press"" (B6) or wait for rinsing to stop automatically.

Please note:

• If the machine is not used for more than 3-4 days, it is highly advisable, when turning it on again, to run 2-3 rinses before use;
• After cleaning, it is normal for the grounds container (A10) to contain water.

Descaling

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" or "<" to select "Descaling". The display (B11) shows a progress bar (fig. 24) indicating when the next descale will be required (fig. 20).
   
4. To descale immediately, press "OK" (B3) and follow the guided procedure. The instructions are also given in the heading "Descaling".
5. To select a different item, press the scroll arrow ">" (B4) or "<" (B5) until the required topic is highlighted; otherwise press "" (B6) to exit.

Water filter
To ensure the performance of the machine remains constant over time, it is advisable to install a De'Longhi water softener filter (D4).
For further information, visit www.delonghi.com.

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" (B4) or "< "(B5) to select "Water filter".

If the water filter is not installed:

4. Press "OK" (B3) and follow the guided procedure. The instructions are also given in the heading "Installing a filter".

If the water filter needs to be replaced, press "OK" (B3):

4. Press "OK" (B3) to confirm and follow the guided procedure.
5. Detach the water tank (A9), remove the lid and take out the water softener filter (fig. 21).
   Press "OK" (B3) to confirm removal of the filter and proceed. Press the scroll arrow ">" (B4) to continue.
   
6. To install a new filter: press "OK" (B3) and follow the guided procedure. The instructions are also given in the heading "Installing a filter".
7. To use the machine without a filter: press "" (B6). To select a different item, press the scroll arrow ">" (B4) or "<" (B5) until the required topic is highlighted; otherwise press "" (B6) to exit.
8. Press "" a second time to go back to the homepage.

Milk carafe

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" (B4) or "< "(B5) to select "Milk carafe".

This section has all the information you need to guarantee the long-term reliability of your milk carafe, and ensure you get your froth just right every time. Press "OK" (B3). Use the scroll arrows ">" (B4) or "< "(B5) to select the topic of interest:

• Cleaning: To start the cleaning cycle, press "OK" (B3) and follow the guided procedure. On completion of the cycle, press "OK" (B3) to go back to the homepage.
• Deep cleaning: the machine will prompt regularly for deep cleaning. To view the operations that must be carried out, press "OK" (B3) and view the various screens with the aid of the scroll arrows ">" (B4) o "<" (B5). The instructions are also given in the heading "Thorough cleaning of milk carafe". When done, press "OK" (B3) to go back to the homepage.
• Tips on frothing: press "OK" (B3) and view the various screens with the aid of the scroll arrows ">" (B4) o "<" (B5). This information is also available in the heading "What milk to use?". When done, press "OK" (B3) to go back to the homepage.

Drain water

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" (B4) or "< "(B5) to select "Drain water".
   To avoid the water in the circuit freezing if the machine is to be left idle for an extended period, or before taking it to a service center, it is advisable to drain the water circuit.
4. Press "OK" (B3) and follow the guided procedure.
5. Remove the drip tray (A14) (fig. 18); empty and clean both the tray and the grounds container (A10). Return the parts to the machine.
6. Press the forward arrow ">" (B4). Position a container of at least 0.2 litres/6.76 fl.oz capacity under the coffee spout (A16) and the hot water spout (D5) (fig. 9).
7. Press "OK" (B3): the machine will run a rinse cycle, releasing hot water from the spouts.
8. Once rinsing is complete, remove the water tank (fig. 22) and empty it.
   
9. Remove the filter (D4) (if installed) from the water tank and press the forward arrow ">".
10. Reposition the tank (empty) and press the forward arrow ">".
11. When ready, confirm by pressing "OK".
12. Wait for the machine to empty the circuit; (Caution: beware of hot water coming from the spouts!). As the water circuit gradually empties, the machine could become noisier: this is a normal aspect of operation.
13. Once the circuit has emptied, remove, empty and reposition the drip tray, then press "OK".
14. Press "OK": the machine will switch off (standby).
15. Unplug the machine from the mains power supply.
16. The next time the machine is turned on, follow the instructions in the heading "Setting up the appliance".

Auto-Off

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Auto-off". Auto-off can be set so that if the machine is not being used, it will switch off after 15 or 30 minutes or after 1 or 3 hours have elapsed.
4. Press "OK": the display will show the auto-off time currently selected and the other options available.
5. Use the scroll arrows ">" or "<" to select a preferred auto-off time other than the current setting: press "OK" to save the new setting.
6. Press "" (B6) to go back to the previous screen.
7. Press "" to go back to the homepage.

"Preferences" menu Beep

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "<" to select "Beep". If enabled, the machine emits a beep whenever an operation is performed. Selecting this item, you can enable or disable the beep.
4. Press "OK": the display will show the preference currently selected.
5. Use the scroll arrows ">" or "<" to enable (On) or disable (Off) the function: press "OK" to save the new setting.
6. Press "" (B6) to go back to the previous screen.
7. Press "" to go back to the homepage.

Energy saving

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "<" to select "Energy saving". When activated, the function reduces energy consumption in compliance with European regulations. Selecting this item, you can enable or disable energy saving.
4. Press "OK": the display will show the preference currently selected.
5. Use the scroll arrows ">" or "<" to enable (On) or disable (Off) the function: press "OK" to save the new setting.

Please note:

• The green symbol ( ) indicates that the function is active.
• The gray symbol ( ) indicates that the function is not active.

Coffee temperature

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Coffee temperature.
   Selecting this item, you can change the temperature of the water used to make coffee.
4. Press "OK": the display will show the preference currently selected.
5. Use the scroll arrows ">" or "<" to select the preferred temperature: press "OK" to save the new setting.
6. Press "" (B6) to go back to the previous screen.
7. Press "" to go back to the homepage.

Please note:
The effect of varying the temperature is most noticeable with long drinks.

Grinder

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "<" to select "Grinder" (fig. 37). The machine offers a tutorial on how to adjust the coffee grinder correctly and ensure the best results.
4. Press "OK": view the tips on how grinding is adjusted, and scroll the pages with the arrows ">" or "<" to read the entire tutorial.
5. Press "OK" to go back to the homepage.

Please note:

• After completing the above procedure, at least 3 coffees should be prepared and delivered before making any further adjustment to the coffee grinder. If coffee delivery is still not correct, repeat the procedure.
• The adjuster ring must be turned only when the coffee mill is in operation during the initial step of coffee preparation.

Water Hardness

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Water hardness". To enter a new water hardness setting, proceed as follows:
4. Measure the water hardness as described above, see "Check the hardness of the water".
5. Press "OK" and change the selection using the scroll arrows ">" or "<".
6. Press "OK" to store the new setting.
7. Press "" (B6) to go back to the previous screen.
8. Press "" to go back to the homepage.

Languages

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" (B4) or "< "(B5) to select "Languages"..
   To enter a new language setting, proceed as follows:
4. Press "OK" and change the selection using the scroll arrows ">" or "<".
5. Press "OK" to store the new setting.
6. Press "" (B6) to go back to the previous screen.
7. Press "" to go back to the homepage.

Default values

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Preferences". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Default values". This function resets all menu settings and all user customizations, restoring the factory default values (with the exception of the language, which remains as set, and the statistics).
4. Press "OK": use the scroll arrows ">" or "<" o select what you want to reset: "Machine" or "Single profile".
   • Machine: Press "OK" twice and wait for the machine to reset itself. Press "OK" again to go back to the homepage.
     Please note:
     When the machine has been reset to default values, it displays the tutorial prompt.
   • Single profile: Press "OK" and use the scroll arrows ">" or "<" to select the profile you want to reset. Press "OK" twice and wait for the machine to reset the profile. Press "OK" again to go back to the homepage.

"Info" menu Statistics

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Info". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Statistics".
4. Press "OK". View all the data of your machine, scrolling with the arrows ">" or "< "..
5. Press "" (B6) to go back to the previous screens.
6. Press "" twice to go back to the homepage.

Serial number

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Info". Press "OK" (B3).
3. Use the scroll arrows ">" or "< " to select "Serial number". The display will show the serial number of the machine, which is useful for identification purposes.
4. Press "" (B6) to go back to the previous screens.
5. Press "" to go back to the homepage.

Support

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "< "(B5) to select "Info". Press "OK" (B3).
3. Use the scroll arrows ">" or "< "to select "Support".
4. Press "OK". Scan the QR-Code with your smartphone to see the manual and access support.
5. Press "" (B6) to go back to the previous screen.
6. Press "" twice to go back to the homepage.

SELECTION OF PROFILES

The machine has 3 selectable profiles, each one of which identified by a different color:

• Profile 1: GREEN
• Profile 2: ORANGE
• Profile 3: LILAC

The default setting is Profile1: to select a different profile, press the button (B7): the profile can be selected both before and after making the selection of he drink.

COFFEE-BASED DRINKS

Set up the machine to make coffee-based drinks

Do not use green, caramelized or candied coffee beans as they could stick to the coffee grinder and render it unusable.

1. Place 1 or 2 cups under the coffee spout (A16).
2. Lower the spout as near as possible to the cup (fig. 23): this makes a creamier coffee.
   

The machine offers a wide variety of coffee-based drinks to select from. See "Drinks from the "More" menu (B10)" for details of the drinks included in "More".

Directly selected coffee-based drinks

1. Press the image corresponding to the drink (e.g. Espresso) (fig. 24).
   
2. Press "OK" (B3) if you want to use the standard quantity and intensity when delivering the drink, or to customize it, as follows:
   • Press the back arrow "<" (B5) to change the quantity (fig. 25):S, M, L or XL.
     
   • Press the forward arrow ">" (B4) to change the intensity (fig. 26): from1 (extra-weak) to 5 (extra-strong).
3. Press "OK" (B3) to start the preparation: the machine proceeds to make the drink, and a description of each single step (grinding, delivery of coffee) appears on the display.
4. Once the drink has been delivered, changes can be saved and stored in the current profile, pressing "OK". If you do not want to save any new settings, press "" (B6).

Please note
If saved, the new settings will be stored ONLY in the selected profile.
The machine is ready to be used again.

Drinks from the "More" menu (B10)

1. Press the "More" image (fig. 27).
   
2. Use the scroll arrows ">" (B4) or "<" (B5) to select the desired drink. Press "OK" (B3).
3. Press "OK" to confirm the selection of the drink.
4. The drink can now be customized:
   • Press the back arrow "<" to change the quantity (fig. 25):S, M, L or XL.
   • Press the forward arrow ">" (B5) to change the intensity (fig. 26): from1 (extra-weak) to 5 (extra-strong).

5. Press "OK" (B3) to start the preparation: the machine proceeds to make the drink, and a description of each single step (grinding, delivery of coffee) appears on the display.
6. Once the drink has been delivered, changes can be saved and stored in the current profile, pressing "OK". If you do not want to save any new settings, press "" (B6).

Please note
If saved, the new settings will be stored ONLY in the selected profile.

Preparation with pre-ground coffee

• Never add pre-ground coffee when the machine is off, or it could spread through and soil the inside of the machine. In this situation the machine could be damaged.
• Never use more than 1 level scoop (D2) of pre-ground coffee, otherwise the inside of machine could become soiled, or the funnel blocked.
• When using pre-ground coffee, you can make only one cup at a time.
• Certain drinks cannot be prepared using pre-ground coffeeDoppio+,2x Espresso, Cappuccino+.
• When makingLong coffee: halfway through preparation, when prompted by the machine, add one level scoop of pre-ground coffee and press "OK" (B3).

1. Select the drink to be prepared, as illustrated in headings "Directly selected coffee-based drinks" or "Drinks from the "More" menu (B10)"
2. Having accessed the drink customization screen, scroll withthe forward arrow ">" (B4) to the symbol (coffee scoop) (fig. 28).
   
3. Lift the flap of the pre-ground coffee funnel (A2) (fig. 29).
   
4. Check that the pre-ground coffee funnel is not blocked; add one level scoop of pre-ground coffee and press "OK" (B3) to proceed with delivery.
5. The machine proceeds with preparation and a description of each single step (water heating, delivery of coffee) appears on the display.
   Once the preparation has been completed, the machine is ready for use again.

Directions for coffee-based drinks

• While the machine is making coffee, delivery can be interrupted at any time by pressing the button corresponding to "Stop" (B5). or "" (B6).
• At the end of delivery, to increase the quantity of coffee in the cup, simply press the button corresponding to "Extra" (B4). When the desired quantity has been reached, press the button corresponding to "Stop" (B5) or "" (B6).
• Sundry alarm messages could be displayed while using the machine ("Fill tank with fresh water up to the MAX level", etc.) their meaning is explained in heading "Messages shown on the display".
• If the coffee emerges drop-by-drop, too weak and not creamy enough or too cold, refer to the tutorial on adjusting the coffee grinder (see section "Grinder") and heading "Troubleshooting".
• If "Energy saving" mode is activated, there may be a few seconds delay before the first coffee is delivered.

Tips for a hotter coffee

To make a hotter coffee, proceed as follows:

• run a rinse cycle before preparing and delivering the coffee (see "Rinsing" in the settings menu (B2)).
• warm the cups with hot water using the hot water function (see heading "Hot Water").
• select a higher temperature setting for the coffee (see "Coffee temperature" in the settings menu (B2)).

MILK-BASED DRINKS

Preparing the milk carafe

Please note
To avoid the preparation of milk with insufficient froth or large bubbles, always clean the milk carafes as described in sections "Cleaning the milk carafe after each use (Clean function)" and "Thorough cleaning of milk carafe"

What milk to use?

The quality of the froth can vary depending on:

• the temperature of the milk or vegetable drink used (for best results, always use milk or vegetable drinks straight from the fridge, 5°C/45°F);
• type of milk or vegetable drink;
• the brand used;
• ingredients and nutritional values.

Filling and attaching the milk carafe

6. Press the release button (E3) and lift the lid (fig. 30).
   
7. Fill the milk container (E8) with a sufficient quantity of milk, not exceeding the MAX level marked on the container (fig. 31);
   
8. Make sure the milk intake tube (E7) is secured correctly to the socket on the underside of the milk carafe lid (fig. 32);
   
9. Reposition the lid on the milk container;
10. Lower the flap of the carafe connector (A17) and attach the carafe, pushing it fully home (fig. 33). The machine emits a beep (if the beep function is enabled);
    
11. Place a sufficiently large cup under the coffee spouts (A16) and under the milk spout (E6).
12. Make sure the dial (E5) is in the position (Froth).

Making milk-based drinks

Select the desired drink directly from the control panel (B9) or from "More" (B10).
As with coffee-based drinks, a milk-based drink can be customized by selecting from the options available on the machine. On the homepage, press directly on the image corresponding to the required drink.
To suspend delivery of the drink manually: press the back arrow "<" (B5) corresponding to "Stop" and pass on to the next ingredient, or press "" (B6) to stop the entire preparation.

Cleaning the milk carafe after each use (Clean function)

Every time a milk drink is delivered, the machine will ask for the lid of the milk carafe to be cleaned (E1). To start the cleaning operation, proceed as follows:

1. Leave the milk carafe in the machine (there is no need to empty the container);
2. Position a cup or other recipient under the milk spout (E6) (fig. 34);
   
3. Press "OK" (B3) to start cleaning: hot water and steam will come out of the milk spout. Cleaning stops automatically.

Preparing several drinks in succession:

• Every time a milk-based drink has been prepared, the machine asks for the carafe to be cleaned (Clean function): other drinks can be delivered by selecting them directly or pressing "" (B6) to postpone cleaning. Proceed with cleaning of the carafe after the final preparation.

After multiple preparations, the milk container is empty or the milk that remains is not enough to make further drinks

• Having carried out the cleaning step ("Clean" function), disassemble the milk carafe and clean all components, proceeding as described in section "Thorough cleaning of milk carafe"

After multiple preparations, there is enough milk left in the container to make further drinks

• Having carried out the cleaning step ("Clean" function), remove the milk carafe and put it straight in the refrigerator. The carafe containing milk can be kept in the refrigerator no more than 2 days, after which time all components should be cleaned as described in the section "Thorough cleaning of milk carafe".

If the milk carafe is left out of the refrigerator for more than 30 minutes, disassemble and clean all components, proceeding as described in the section "Thorough cleaning of milk carafe".

Following preparation of milk-based drinks — general notes:

• If the milk carafe is not cleaned, the symbol appears on the homepage (C3) as a reminder that cleaning is required. To start the function, see "Milk carafe"
• In certain cases, the machine will need to heat up before cleaning can take place.
• Wait until the Clean function has finished, to ensure it is completed correctly. The function is automatic. It must not be stopped while in progress.

HOT WATER

1. Push down the flap of the accessories compartment (A17) and attach the hot water spout (D5) (fig. 7).
2. Place a cup under the hot water spout.
3. On the control panel (B), press the image that indicates hot water.
4. Press the back arrow "<" (B5) to select the quantity (fig. 25): S, M, L or XL.
5. Press "OK" (B3) to start preparation.
6. Delivery will stop automatically.

Please note

• To suspend delivery manually, press the button corresponding to "Stop" (B5) or "" (B6).
• Immediately after delivery has stopped automatically, the quantity can be increased by pressing the button corresponding to "Extra" (B4).

"MY" FUNCTION

With the "my" function, you can select the quantity of each single ingredient used for preparation of the hot drink you want to make.

1. Check that the selected profile is the one for which you want to customize the drink.
2. You can access the function by pressing the dedicated "my" button (B8) and then using the forward arrow ">" (B4); now select the drink to be customized (by direct selection (B9) or via the "More" menu (B10)).
   Alternatively, the function can be accessed by selecting the desired drink (directly or via the "More" menu), then pressing the "my" button.
3. In the case of coffee-based drinks, select the intensity with the forward arrow ">"".
4. Press "OK" (B3).
5. Make sure that a cup of the right size is placed under the coffee spout (A16) and press "OK".
6. As the drink is delivered, a progress bar will fill up gradually. Once the minimum programmable quantity is reached, the "OK" button will blink.
7. When the quantity in the cup is as desired, press "OK".
8. Press "OK" to store the new parameters for the drink under the selected profile.

Please note

• If saved, the new settings will be stored ONLY in the selected profile.
• Customizing a single drink, the respective double version of the drink is automatically customized as well (e.g. Espresso).
• Programming mode can be exited at any given moment by pressing "" (B6): any values entered will not be saved.
• If the drink has already been programmed, the machine will overwrite the existing programming with the new.

Quantities table
Drink*	Standard quantity (ml/fl.oz)	Programmable quantity (ml/fl.oz)
Espresso	40/1.35	20-180/0.68-6.09
2X Espresso	40+ 40/1.35+1.35	20-180+20-180/ 0.68-6.09+0.68-6.09
Coffee	180ml/6.09	100-270/3.38-9.13
Long	160ml/5.41	115-250/3.89-8.45
Americano	150ml/5.07	70-480/2.37-16.23
Doppio+	120ml/4.06	80-180/2.70-6.09
Hot water	250ml/8.45	20-420/0.68-14.20

(*) Numbers and types of drinks differ according to model.

CLEANING THE MACHINE

Cleaning the machine

The following parts of the machine must be cleaned periodically:

• internal circuit;
• coffee grounds container (A10);
• drip tray (A14) and drip tray grille(A12);
• inside of the machine
• water tank (A9);
• pre-ground coffee funnel (A3);
• coffee spout (A16);
• removable brewing unit (A6), accessible after opening the relative service flap (A5);
• control panel (B).
• milk carafe (E)

• Do not use solvents, abrasive detergents or alcohol to clean the machine. With De'Longhi superautomatic coffee machines, no chemical additives are required for cleaning purposes.
• Do not use metal objects to remove encrustations or coffee deposits as they could scratch metal or plastic surfaces.

dishwasher safe	hand wash only
drip tray grille (A12)	drip tray (A14)
milk carafe (E)	coffee grounds container (A10)
	cup tray (A11)
	water tank (A9)
	removable brewing unit (A6)

Please note

• Do not use solvents, abrasive detergents or alcohol to clean the machine. With De'Longhi superautomatic coffee machines, no chemical additives are required for cleaning purposes.
• Do not use metal objects to remove encrustations or coffee deposits as they could scratch metal or plastic surfaces.

Internal circuit of the machine

If the machine has not been used for more than 3-4 days, it is strongly recommend that before any further use, it should be switched on ("Turning the machine on") and rinsed 2 or 3 times, selecting the relative function "Rinsing".
Please note
Water may find its way into the grounds container (A10) during the above cleaning procedure: this is quite normal.

Coffee grounds container

When required by the machine, this must be emptied and cleaned. The machine cannot be used to make coffee again until the grounds container (A11) has been cleaned. The machine will display the message indicating the need to empty the grounds container 72 hours after the first coffee has been prepared, even if the container is not full (for the 72 hours to be calculated correctly, the machine must never be disconnected from the mains power supply).

Danger of scalding
If several milk-based drinks are prepared one after the other, the metal cup grille (A11) becomes hot. Wait for it to cool down before touching it, and handle from the front only.

To clean (with the machine on):

1. Remove the drip tray (A14) and the coffee grounds container (A10);
2. Empty the drip tray and the grounds container and clean them, taking care to remove all residues that may have collected on the bottom.
3. Reposition the drip tray in the machine, complete with grille (A12) and grounds container.

Danger of scalding
If several milk-based drinks are prepared one after the other, the metal cup grille (A11) becomes hot. Wait for it to cool down before touching it, and handle from the front only.

Drip tray and drip tray grille

The drip tray (A14) is fitted with a float level indicator (A13) (color red) showing the amount of water it contains (fig. 35).

Before the indicator protrudes from the cup tray (A11), the drip tray must be emptied and cleaned, otherwise the water may overflow the edge and damage the appliance, the surface it rests on or the surrounding area. To remove the drip tray, proceed as follows:

1. Remove the drip tray with all its components (fig. 18).
2. Remove the grounds container (A10): empty the grounds container;
3. Remove the cup tray (A11) and the cup tray grille (A12) and wash all components thoroughly: the cup tray grille is not dishwasher safe;
4. Reposition the drip tray in the machine, complete with all its components.

When removing the drip tray, the coffee grounds container must always be emptied, even if it has not filled up noticeably. If this is not done, it can happen that when further coffees are prepared, the grounds container will fill up more than expected and clog the machine.

Inside of the machine

electric shock!
Before carrying out cleaning operations on internal parts, the machine must be turned off (see "Turning the machine off") and unplugged from the mains power supply. Never immerse the machine in water

1. Check regularly (about once a month) that the inside of the appliance (accessible after removing the drip tray (A14)) is not dirty;
2. Remove all residues with a vacuum cleaner (fig. 36).
   

Water tank

Periodically (about once a month) and whenever the water softener filter (D4) is replaced, clean the water tank (A9).

1. Take out the water tank, remove the water softener filter (if installed) and rinse with drinking water;
2. Empty the water tank and clean with warm water (40°C approx), wiping if necessary with a clean, non-abrasive cloth. Rinse thoroughly under running water;
3. Reinstate the filter, if removed previously, then fill the water tank with fresh drinking water up to the MAX level and return it to the machine.
4. (Only if a water softener filter is installed) release 100ml of hot water to reactivate the filter.

Please note:
If the machine has not been used for more than 3 days, clean the water tank as described above.

Coffee spouts

1. Wipe the coffee spout (A16) regularly with a clean cloth (fig. 37);
   
2. Check that the holes in the coffee spout are not blocked. If necessary, remove coffee deposits with a toothpick (fig. 37).

Removable brewing unit

The brewing unit (A6) must be cleaned at least once a month

The brewing unit cannot be removed while the machine is on.

1. Make sure the machine has run the shutdown procedure correctly (see heading "Turning the machine off");
2. Remove the water tank (A9) (fig. 4);
3. Open the brewing unit flap (A5) (fig. 38) on the right of the machine by releasing the top catch;
   
4. Press the two colored release buttons inwards (fig. 39) while at the same time pulling the brewing unit outwards;
   
5. Immerse the brewing unit in cold drinking water for about 5 minutes, then rinse under the tap;
   
   RINSE WITH WATER ONLY NO DETERGENTS - NO DISHWASHER
6. Do not use detergents when cleaning the brewing unit, as they could damage it.
7. Use a brush to remove any coffee residues left in the housing of the brewing unit, which can be seen through the relative flap;
8. After cleaning, replace the brewing unit by sliding it into its housing, then apply pressure to the component until it clicks into place;
   Please note:
   If the brewing unit is difficult to fit, adapt it to the right size (before insertion) by applying pressure to the two levers (fig. 40).
   
9. Once in position, make sure the two colored buttons have snapped out (fig. 41);
   
10. Close the brewing unit flap and ensure it is firmly in place;
11. Reposition the water tank in the machine.

Pre-ground coffee funnel

Clean the pre-ground coffee funnel regularly (about once a month), using a brush. Proceed as follows

1. Switch off the machine (see "Turning the machine off");
2. Open the flap of the funnel (A3);
3. Clean the funnel with a brush (fig. 42);
   
4. Close the flap.

After cleaning, check that there are no accessories in the funnel. Ensure that there is no foreign matter in the funnel during operation, as this could damage the machine.

Control panel (B)

1. Switch off the machine (see section " Turning the machine off");
2. Wipe with a soft, non-abrasive cloth (fig. 43).
   
3. Apply firm pressure to remove stubborn fingerprints, without using excessive force.

Thorough cleaning of milk carafe

This operation will guarantee optimum results over time. Proceed as follows:

1. Press the release button (E3) and lift the lid (fig. 30).
2. Turn the milk delivery spout (E6) into an upright position and pull out until detached (fig. 44); pull the intake tube free (E7) (fig. 44).
   
3. Remove the connector (E2) by turning anticlockwise and pulling gently outwards (fig. 45).
   
4. Turn the dial (E5) to the "Remove" position and pull free (fig. 46).
   
5. Wash in a dishwasher (recommended) or by hand, as indicated below:
   • In a dishwasher: Rinse all components with warm drinking water (at least 40°C/104°F): place the lid of the carafe in the top basket of the dishwasher, standing upright on its edge, and the smaller detachable parts (outlet tube, intake tube, connector, dial) in the cutlery basket (fig. 47). Run a wash program at 50°C/122°F, e.g. Eco Standard
     
   • By hand: Rinse all components carefully with warm drinking water (at least 40°C/104°F) to ensure that all visible residues are removed: make sure the water passes through the holes. Immerse all components (including the milk container) in a solution of warm drinking water (at least 40°C) and washing-up liquid for at least 30 minutes. Rinse all components thoroughly with warm drinking water, rubbing them individually between fingers and thumbs.
6. Make sure there are no milk residues left in the cavity and the channel on the underside of the dial (fig. 48). If necessary, scrape with a toothpick.
   
7. Check that the intake tube and the outlet tube are not clogged with milk residues;
8. Dry the components with a clean dry cloth;
9. Reassemble all components of the milk carafe.
   Please note:
   The machine will give a reminder periodically of the need for thorough cleaning of the milk carafe, and indicate the full sequence of steps.

DESCALING

• Before use, read the instructions and the labeling on the descaler pack.
• Use only descaler supplied by De'Longhi. If unsuitable descaler is used, or descaling is not carried out properly and when required, the machine may develop faults not covered by the manufacturer's guarantee.
• Descaler can cause damage to delicate surfaces. If the product is accidentally spilt, dry immediately.

To descale
Descaler	De'Longhi descaler (D3)
Container	Recommended capacity: 2 litres/67.63 fl.oz
Time	~25min

Descale the machine when the corresponding message appears on the homepage: to proceed with descaling straight away, press "OK" (B3) and follow the instructions step by step as indicated on the machine display (B11).
To delay descaling until later, press "" (B6): the homepage will continue to show the corresponding symbol (C2) as a reminder that descaling needs to be carried out. (The message reappears every time the machine is turned on). To access the descaling menu:

1. Press the button (B2).
2. Use the scroll arrows ">" (B4) or "<" (B5) to select "Maintenance". Press "OK" (B3).
3. Use the scroll arrows ">" (B4) or "<" (B5) to select "Descaling". Press "OK" to view the instructions.
4. Attach the hot water spout (D5)(fig. 7);
5. Remove and empty the drip tray (A14) and the coffee grounds container (A10) (fig. 18): then reposition both in the machine and press ">"(B4);
6. Remove the water tank (A9), lift the lid and (if inserted) remove the filter (D4). Empty the tank completely and press ">" (B4) to continue;
7. Pour the descaler (D3) into the water tank, filling up to level A marked on the inside of the tank (which is equivalent to one 100ml/3.38 fl.oz single-use pack), then add drinking water (one ) up to level B (fig. 49).
   Reposition the water tank (with its lid) and press ">"(B5) (press "<" (B4) to go back to the previous screen or "" (B6) to exit the procedure, remembering in this instance to remove the descaling solution from the tank).
   
8. Place an empty container of at least 2 litres/67.63 fl.oz capacity under the spouts (A16) and (D5) (fig. 9). Press "OK" (B3) to start the procedure.
   
   Danger of scalding
   Hot water containing acid flows out of the spouts. Accordingly, take care to avoid contact with this solution.
9. The descale program starts and the descaler solution comes out of the hot water spout and the coffee spout; a succession of rinses is performed automatically at set intervals to remove the scale residues from inside the coffee machine;
   After about 15 minutes, the descaling action ceases;
10. The machine is now ready to be rinsed out with cold water. Empty the container used to collect the descaler solution. Remove and empty the water tank, rinse thoroughly under running drinking water, then fill the tank with cold water up to the MAX level and return it to the machine. Press ">" (B4)
11. Having emptied the container used previously to collect the descaler solution, reposition it under the spouts and press "OK" (B3) to start the first rinse;
12. Hot water is released both from the hot water spout and from the coffee spout;
13. When the water in the tank has run out, empty the container used to collect the rinsing water;
14. Take out the water tank and reposition the water softener filter, if removed previously. Press ">" (B4) to continue;
15. Fill the tank with fresh water to the MAX level (fig. 50), and return it to the machine; Press ">" (B4) to continue;
    
16. Having emptied the container used previously to collect the descaler solution, reposition it under the spouts and press "OK" (B3) to start another rinsing cycle;
17. When the water in the tank has run out, empty the container used to collect the rinsing water, then remove the drip tray and the grounds container, empty them and return them to the machine: press "OK" (B3).
18. Take out the water tank (A9), top up to the MAX level and reposition in the machine;
19. The descaling procedure is now complete: press "OK" (B3).

Please note:

• If the descaling cycle is not completed successfully (e.g., due to a power outage), the machine will prompt for the entire procedure to be repeated.
• Water may find its way into the grounds container (A10) during the descale procedure. This is quite normal.
• If the water tank (A9) was not filled to the MAX level for descaling, the machine requests a third rinse to guarantee that the descaler solution has been completely eliminated from its internal circuits. Before starting the rinse, remember to empty the drip tray (A14).

MESSAGES SHOWN ON THE DISPLAY

DISPLAYED MESSAGE	MEANING	REMEDY
Can you insert the water tank?	The water tank (A9) is not in place	Reposition the tank in the machine correctly, and press fully home.
Oops! It looks like you're out of coffee beans. Time to add some more.	Coffee beans have run out.	Fill the bean container (A4) and press OK (B3) to resume preparation
You haven't added the pre-ground coffee Add it now One scoop only!	Pre-ground coffee has been selected () but pre-ground coffee has not been poured into the funnel.	Make sure when opening the flap (A2) that the funnel is not blocked, then put in one level scoop (D1) of pre-ground coffee and press OK (B3) to resume preparation
I am unable to complete your drink. Please empty the grounds container and drip tray and try again	Too much coffee has been used.	Press OK (B3), remove the drip tray (A7) and the grounds container (A11), empty them both, then return all parts to the machine and repeat the preparation.
I am unable to complete your drink. Please reduce the preground quantity, empty the grounds container and try again	Too much pre-ground coffee has been used	Press OK (B3), remove the drip tray (A7) and the grounds container (A11), empty them both, then return all parts to the machine and repeat the preparation, reducing the amount of pre-ground coffee (maximum 1 scoop).
I am unable to complete your drink. Adjust the coffee grinder by turning the dial to give a finer setting, 1 step at a time (+1)	The beans are too finely ground, so that the coffee is delivered too slowly or not at all.	Press "OK" (B3) and adjust the coffee grinder as appropriate (see section "Grinder").
Sorry, I am unable to complete your drink. Please reduce the intensity and try again	The beans are too finely ground, so that the coffee is delivered too slowly or not at all.	Press OK (B3) to go back to the homepage. Repeat the preparation, selecting a lower intensity setting from the customizations menu (see Coffee-based drinks ).
I am unable to complete your drink. Please reduce the preground coffee quantity and try again	Too much pre-ground coffee has been used	Press OK (B3) and repeat the preparation, reducing the amount of pre-ground coffee (maximum 1 scoop).
Please empty the drip tray and the grounds container	The grounds container (A11) is full.	Clean as described in heading "Coffee grounds container"
Please insert the grounds container and drip tray	The drip tray (A7) and/or the grounds container (A11) are not correctly in place, or missing	Refit the drip tray complete with grounds container and press fully home
Can you insert the brewing unit?	The brewing unit has not been replaced after cleaning (A16)	Position the brewing unit as described in heading "Removable brewing unit"
Please insert the water spout	Water spout (D2) not correctly in place, or missing.	Attach the water spout and push fully home: the machine emits a beep (if the beep function is enabled).
Sorry, not able to complete the drink. Reduce the intensity and try again	The grinding is too fine, so that the coffee is delivered too slowly or not at all.	Press "OK" to go back to the homepage. Select a lower intensity (see "Customized coffee-based drinks") and try delivering the drink again
Can you insert the LatteCrema Hot carafe?	Milk carafe (E) not positioned correctly, or missing.	Position the milk carafe and push fully home: the machine emits a beep (if the beep function is enabled).
Time to clean the milk carafe Place a recipient under the milk spout. Ready?	Every time a milk-based drink has been prepared, the machine asks for the carafe (E) to be cleaned (Clean function).	Proceed as described in section. Cleaning the milk carafe after each use (Clean function)
Remember to store the milk carafe in the fridge	A milk-based drink has been prepared and the milk carafe (E) is still on the machine	Remove the milk carafe and put it in the refrigerator
Just doing a little cleaning. I'll be back in a few seconds	The machine has detected impurities in its internal circuits.	Wait until the machine is ready for use again and reselect the required drink. Contact an authorized Service Centre if the problem persists
It's time to replace your water filter. Ready?	The water softener filter (D5) is spent.	Press "OK" (B3) to remove/replace the filter, or " " (B6) if the intention is to replace it later. Follow the instructions in heading Water filter
The water circuit is out of water. Ready to refill?	The water circuit is empty	Press "OK" (B3) to fill the circuit: the flow of water will stop automatically. If the problem persists, make sure the water tank (A9) is pushed fully home
	A new water softener filter has been fitted	Make sure that the instructions for installing the new filter (D5) (section Water filter) have been followed correctly. If the problem persists, remove the water filter
It's time to descale. Ready? (25 min)	Indicates that the machine needs descaling.	To proceed with descaling, press "OK" (B3) and follow the guided procedure, otherwise press " "(B6): in this case the homepage (C) continues to display the symbol (C2) as a reminder that descaling is required (see heading Descaling)
Add De'Longhi descaler (up to Level A), and top up with water (to level B)	During the guided procedure on preparation for the start of the descale cycle, the quantity of descaling solution put into the water tank was not sufficient	Prepare the solution as described in heading Descaling
Time to fill the water tank with fresh water.	Insufficient water in the tank	Remove the tank (A9) (fig. 4), fill with fresh drinking water up to the MAX level (fig. 5), and return it to the machine
	Tank not correctly in place	Reposition the tank correctly and press fully home
Time to fill the water tank with fresh water.	Insufficient water in the tank	Remove the tank (A9) (fig. 4), fill with fresh drinking water up to the MAX level (fig. 5), and return it to the machine
	Tank not correctly in place	Reposition the tank correctly and press fully home
Oops, the process has been interrupted. Ready to continue?	Descaling interrupted or not completed correctly	Press OK (B3) to continue (see heading Descaling)
	Installation of filter interrupted or not completed correctly	Press OK to continue (see heading Water filter)
Something's not right: can you refer to the user manual please?	The inside of the machine is very dirty.	Clean the inside of the machine thoroughly, as described in the heading Cleaning the machine. If the message is still displayed after cleaning, contact De'Longhi Customer Services and/or an approved Service Centre

TROUBLESHOOTING

Possible malfunctions of the machine are listed below.
If the problem cannot be resolved as described, contact Customer Service.

PROBLEM	POSSIBLE CAUSE	REMEDY
The appliance does not come on	The cord is not plugged into the mains socket.	Plug into the mains socket (fig. 1).
Coffee not hot	The internal circuits of the appliance have cooled down because 2-3 minutes have elapsed since the last coffee was made.	Before making the coffee, heat the internal circuits by rinsing, using the rinse function (see section "Rinsing").
	Coffee temperature setting too low.	Set a higher coffee temperature in the settings menu (C6) (see section "Coffee temperature").
	The cups were not preheated.	Warm the cups by rinsing them with hot water (Please note: the hot water function can be used).
	The machine needs descaling	Proceed as described in section "Descaling". Next, check the water hardness ("Measuring water hardness") and make sure the machine setting matches the local water supply hardness ("Setting water hardness").
The coffee is weak or not creamy enough	Coffee ground too coarsely.	Access the setting menu (C6) and follow the instructions for adjusting the coffee grinder. The effect is visible only after 3 further coffees have been made (see section "Coffee grinder settings")
	Coffee not suitable.	Use coffee for espresso machines
	Coffee not fresh.	The coffee pack has been opened for too long and has lost its taste
The coffee emerges too slowly or drop-by-drop	Coffee ground too finely.	Access the settings menu (C6) and follow the indications to adjust grinding level. The effect is visible only after 3 further coffees have been made (see section "Coffee grinder settings")
Coffee does not come out of one or both spouts	The coffee spouts (A16) are blocked.	Clean the coffee spout with a sponge or a toothpick
The coffee delivered is watery.	The funnel (A3) is clogged.	Clean the funnel with the aid of a brush as described in section " Cleaning the preground coffee funnel"
Delivery of the drink short of measure	Not enough water in the tank (A9)	Always fill the tank at least to the MAX level
The brewing unit (A6) cannot be removed	The appliance has not been turned off correctly	Turn the machine off by pressing the button (B1) (see section "Turning the machine off")
On completion of the descale cycle, the machine calls for a third rinse.	During the two rinse cycles, the water tank (A9) has not been filled to the MAX level	Follow the procedure indicated by the machine, but first empty the drip tray (A14)to avoid water overflowing
Milk not flowing from the milk spout (E5)	The lid (E1) of the milk carafe is dirty	Clean the lid as described in section "Cleaning the milk carafe (E)"
	The lid (E1) is not correctly assembled.	Properly assemble all the various components as indicated in section "Preparing the milk carafe (E)"
The milk presents large bubbles, or splashes from the milk spout (E5), or is under-frothed.	The milk is not cold enough, or the type of milk not suitable for the drink requested	To ensure optimum results, check that the right type of milk is being used (see section "What milk to use?"). Use drinks at refrigerator temperature (about 5°C).
	The lid (E1) of the milk carafe is dirty	Clean the milk container as described in section "Cleaning the milk carafe after use"
	There is water in the channel located on the underside of the froth adjustment dial (E3)	Detach the dial and dry thoroughly.
	Vegetable drinks are being used.	For best results, use drinks at refrigerator temperature (about 5°C). Adjust the amount of froth as described in section "Adjusting the amount of froth"
The cup shelf (A11) is hot	Several drinks have been prepared in rapid succession
After cleaning, there is difficulty repositioning the drip tray in the machine	The condensate tray(A15) is not in the correct position	Make sure the condensate tray is inserted correctly
The appliance emits puffs of steam from the drip tray (A14) and/or there is water on the surface the appliance rests on.	The drip tray grille (A12)has not been replaced after cleaning.	Reposition the grille in the drip tray.

De'Longhi reserves the right to modify the technical specification and styling of its products at any moment, without compromising their functionality and quality.