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11. AFTER-SALE SERVICE AND
WARRANTY
11-1 After-sale Service
WARNING
Consult your local dealer regarding modifi-
cation, repair and maintenance of the CON-
VENI-PACK.
Improper workmanship may result in water leak-
age, electric shocks or fire hazards.
Consult your local dealer regarding reloca-
tion and reinstallation of the CONVENI-PACK.
Improper installation work may result in leakage,
electric shocks or fire hazards.
Beware of fire in case of refrigerant leakage.
If the CONVENI-PACK is not operating correctly
(i.e. the interior temperature of the CONVENI-
PACK does not drop efficiently), refrigerant leak-
age could be the cause.
Consult your dealer for assistance.
The refrigerant within the CONVENI-PACK is
safe and normally does not leak.
However, in the event of a leakage, contact with a
naked burner, heater or cooker may result in gen-
eration of noxious gas.
Do not longer use the CONVENI-PACK until a
qualified service person confirms that the leak-
age has been repaired.
1. Inform your dealer of the following items
when you request repairs.
• Model name
Described in the warranty card.
• Serial number and date of installation
Described in the warranty card.
• Defective condition – as precise as possible
• Your address, name, and telephone number
2. Repairs after Expiration of Warranty Period
Consult your dealer. Onerous repairs will be
possible if the unit can maintain its original func-
tions after the repairs are made.
3. Maintenance Inspection
The interior of the refrigeration CONVENI-PACK
will become dirty and its performance may be
degraded if it is used for several seasons.
The disassembly and internal cleaning of the
unit requires specialized techniques. Therefore,
our dealer recommends an onerous mainte-
nance inspection besides usual maintenance
services.
For details, consult your dealer.
Keep in mind that our dealer's warranty may not
cover malfunctions resulting from the disas-
sembly or internal cleaning of the unit con-
ducted by contractors not authorized by our
dealer.
Operation manual
15
4. Relocation and Disposal
• Contact your dealer for removing and reinstall-
ing the system CONVENI-PACK since they
require technical expertise.
• The system CONVENI-PACK uses fluorocar-
bon refrigerant.
Contact your dealer for discarding the system
CONVENI-PACK since it is required by law to
collect, transport and discard the refrigerant in
accordance with relevant local and national
regulations.
• In either case, consult your dealer.
5. Inquiries
Contact your dealer for after-sale services.
11-2 Onerous Repairs (Outside Scope
of Warranty Coverage)
11-2-1 Accidents Resulting from Use
beyond Standards for Use
• Use beyond Limits
• Applications other than its designed purpose of
use or modification.
Standards for Use
Standards for Use
Item
Outdoor unit
Power supply Volt-
age fluctuation
Outdoor temperature
-5°C~+43°CDB
range (Cool)
Outdoor temperature
-15°C~21°CDB
range (Heat)
-15°C~15.5°CWB
Within 130 m
Connecting piping
(Piping length
length
between Indoor and
Outdoor unit)
Height difference
Within 35 m
between inside and
(within 10 m if the
outside units
outside unit is lower)
Height difference
Within 35 m (within 10 m if the outside unit is
between outside unit
lower)
and booster unit
Height difference
between inside units
Within 0.5 m
(Air-condition side)
Height difference
between inside units
Within 5 m
(Showcase side)
11-2-2 Selection, Installation, Work Failures
Specified below and Other Failures
Note: Asterisk-marked items show concrete exam-
ples.
1. Model selection failures
• A model not suitable for storage applications
is selected.
∗ The cooling of products not reaching the tar-
get storage temperatures.
• Cooling overloading or underloading judged
by our dealer.
∗ The frequency of stoppage is 6 or more
times per hour or the set cooling tempera-
ture is not attained.
Booster unit
Within ±10% of rated voltage
-15°C~+43°CDB
Within 30 m
(Piping length
between Indoor and
Booster unit)
Within 10 m
(within 0 m if the
booster unit is lower)
—
—
LRYEQ16A7Y1 + LCBKQ3AV1(E)
CONVENI-PACK
4P448940-1A – 2016.07
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