Sony WI-C300 Help Manual page 92

Wireless stereo headset

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Help Guide

Wireless Stereo Headset

WI-C300

Cannot hear a person on a call.

Check that both the headset and the connected device (i.e., smartphone) are turned on.

Turn up the volume of the connected device and the volume of the headset if they are too low.

Check the audio settings of the Bluetooth device to make sure the sound comes from the headset during a call.

Re-establish the connection using the Bluetooth device. Select HFP or HSP for the profile.

While listening to music with the headset, stop playback and press the