Troubleshooting; Solving Problems; I See Green Lines Onscreen/I Hear Sound But I See No Video; I Can't Change Some Settings/Preferences, They're Grayed Out - Sling Media SlingPlayer User Manual

6

Troubleshooting

Chapter
Before you try anything else:
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Solving problems

I see green lines onscreen/I hear sound but I see no video

Make sure that your Macintosh meets the minimum hardware and operating system
requirements. See "What you need for viewing at home" on page 7 for more
information Also, double-check your cable connections.
If that doesn't resolve the problem and you're connecting to an iPod in an Apple iPod
Universal Dock, make sure that your iPod has TV Out enabled. Go to the main menu
for your iPod and choose Videos, then Video Settings. In Video Settings, choose
TV Out, and then set TV Out to On.

I can't change some settings/preferences, they're grayed out

Some settings or preference buttons may be grayed out if you're watching something
in SlingPlayer. Click the Stop button
and to enable these buttons.
Buttons may also be grayed out if the Setup Assistant is running.
Check the Quick Start Guide to make sure that everything is connected
properly.
Make sure that all of the cables are firmly connected.
Make sure that everything is plugged in and turned on.
Troubleshooting • Page 59
in SlingPlayer's main window to stop the video